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Novotel World Trade Centre Hotel
Novotel World Trade Centre Hotel
Novotel World Trade Centre Hotel
Novotel World Trade Centre Hotel
Novotel World Trade Centre Hotel
Novotel World Trade Centre Hotel
Novotel World Trade Centre Hotel

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8.2

Excellent

2,737 reviews

2,737 reviews

Breakfast12
Housekeeping7
Swimming Pool1

Good service and nice place.

Ailada
- Feb 20, 2022
See map

8.4

Excellent

Location rating score

Excellent location - 2.09 kilometers from city center
Parking
Available
Popular landmarks
The Dubai Mall 2.7 km
Dubai Aquarium & Underwater Zoo 2.9 km
Burj Khalifa 3.0 km
The Dubai Fountain 3.2 km
Dubai Creek 5.0 km
Wild Wadi Waterpark 13.6 km
Burj Al Arab 13.7 km
Ski Dubai 14.7 km
Dubai Miracle Garden 18.5 km
Atlantis Aquaventure Waterpark 19.5 km
Nearby landmarks
Dubai Creek Striders 20 m
Zabeel Palace 210 m
Lotus One 250 m
Exhibition Parking A 270 m
Ficus Gardens 270 m
Dubai Exhibition Centre 330 m
Dubai International Convention Center 340 m
Dubai World Trade Center 460 m
The Wall 470 m
World Trade Center Metro Station 510 m

Novotel World Trade Centre Hotel

PO BOX 9622 AL MUSTAQBAL STREET, World Trade Centre DIFC, Dubai, United Arab Emirates, 9622 - See map

Make your best journey to Dubai with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the World Trade Centre DIFC part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

510 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money7.6
Distance to city center1km
Location rating8.4
Nearest airportDubai International Airport (DXB)
Distance to airport8.5 km

Rooms available at Novotel World Trade Centre Hotel

Very good
Room comfort & quality

7.6

Executive Room with Double Bed and Sofa
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed and 1 sofa bed...
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Superior Twin Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Executive Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
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Superior Double Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Superior Family Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Executive Queen Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Privilege Double Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Privilege Twin
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Executive Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Novotel World Trade Centre Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Novotel World Trade Centre Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel World Trade Centre Hotel?

Novotel World Trade Centre Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel World Trade Centre Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel World Trade Centre Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Novotel World Trade Centre Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel World Trade Centre Hotel. Adults can enjoy breakfast offered with an additional charge of 95 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel World Trade Centre Hotel?

Novotel World Trade Centre Hotel features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Novotel World Trade Centre Hotel?

Novotel World Trade Centre Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Novotel World Trade Centre Hotel

  • 9.6

    Exceptional
    Staff 

    "Good service and nice place."

    Ailada

    |

    February 20, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Great hotel, very clean, rooms cleaned well everyday, room service very easy and quick."

    Marjatta

    |

    December 11, 2021

  • 10

    Exceptional

    "Great Hotel for Business Trip"

    nabet

    |

    October 27, 2021

Overall rating:

8.2

Excellent
2,737 reviews
Cleanliness
8.1
Facilities
7.6
Location
8.4
Read all reviews >
What travelers say they love:
Neat, clean and great breakfast options
RAHUL from India
Business traveler
More about Novotel World Trade Centre Hotel

More about Novotel World Trade Centre Hotel

Novotel World Trade Centre Hotel

Take advantage of the many attractions Dubai has to offer with a stay at Novotel World Trade Centre Hotel. Looking for lots of choices? Novotel World Trade Centre Hotel spoils you for choices in activities, with its convenient location just 3.0 km from the Burj Khalifa.
Novotel World Trade Centre Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Novotel World Trade Centre Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Novotel World Trade Centre Hotel include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Novotel World Trade Centre Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Novotel World Trade Centre Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Novotel World Trade Centre Hotel are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Novotel World Trade Centre Hotel provides an excellent base for exploring the sights of Dubai in-depth. Get a photograph of yourself in front of The Dubai Fountain located 3.1 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 2.6 km away.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

23 mentions

Housekeeping

15 mentions

Internet

9 mentions

Taxi

7 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Russian
  • Spanish
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Air purifier
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site

Entre Nous Restaurant

  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte

Blue Bar

  • Cuisine: Asian, European, Local
  • Menu: A-la-carte

Cafe' Cream

  • Menu: A-la-carte

Chill's Pool Bar

  • Cuisine: Grill/BBQ, Pizza
  • Menu: A-la-carte
Location
PO BOX 9622 AL MUSTAQBAL STREET, World Trade Centre DIFC, Dubai, United Arab Emirates, 9622
Excellent
Location

8.4

Airports

  • Dubai International Airport (DXB)
    8.5 km
  • Sharjah International Airport (SHJ)
    25.9 km

Public transportation

  • World Trade Center Metro Station
    510 m
  • Emirates Towers Metro Station
    970 m

Hospital or clinic

  • Al Zahra Medical Centre
    1.1 km

Shopping

  • The Dubai Mall
    2.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Dubai Mall
    2.7 km
  • Dubai Aquarium & Underwater Zoo
    2.9 km
  • Burj Khalifa
    3.0 km
  • The Dubai Fountain
    3.2 km
  • Dubai Creek
    5.0 km
  • Wild Wadi Waterpark
    13.6 km
  • Burj Al Arab
    13.7 km
  • Ski Dubai
    14.7 km
  • Dubai Miracle Garden
    18.5 km
  • Atlantis Aquaventure Waterpark
    19.5 km

Nearby landmarks

  • Dubai Creek Striders
    20 m
  • Zabeel Palace
    210 m
  • Lotus One
    250 m
  • Exhibition Parking A
    270 m
  • Ficus Gardens
    270 m
  • Dubai Exhibition Centre
    330 m
  • Dubai International Convention Center
    340 m
  • Dubai World Trade Center
    460 m
  • The Wall
    470 m
  • World Trade Center Metro Station
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200 AED
  • Distance from city center1km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)95 AED

The property

  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants2
  • Number of rooms 412
  • Room voltage240
  • Year property opened2003
  • Most recent renovation2015
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel World Trade Centre Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities7.6
Location8.4
Room comfort and quality7.6
Service7.9
Value for money7.6
High score for Dubai
Rating
9+ Exceptional (51)
8-9 Excellent (59)
7-8 Very Good (76)
6-7 Good (38)
<6 Below Expectation (31)
Time of the year
Mar - May (61)
Jun - Aug (59)
Sep - Nov (77)
Dec - Feb (58)
All guests (396)
All room types
All languages

Show reviews that mention 

Showing 255 verified guest comments
12345
10.0
Exceptional
Jude from United States
Solo traveler
Stayed 2 nights in November 2008

Good Experience”

Executive suites and friendly staff.
Far from the city center.

This is my second experience booking with Agoda and stayed at the Novotel Dubai World Trade Center.It is a luxurious hotel with friendly staff. It is very clean, safe place and great place. The staff our courteous,friendly and enjoyed my stay. I will definitely stay in this hotel again on future holidays. I highly recommend this hotel to anyone who is looking for luxury and decent prices. I totally enjoyed my stay in this hotel and will return again.The booking with Agoda also was hassle free and everything was arranged without any problems. Thanks!!!

Reviewed April 21, 2009

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8.3
Excellent
sanjeeva from Australia
Business traveler
Stayed 1 night in September 2009

my second stay”

There was a courtesy bus to the beach and Emirites Mall.
The room was top class for the money we paid with a reasonable view around the city. The room was very clean with a good amount of complementry coffee and water. There is a neat little washing line that pulled out over the bath so you could do a bit of washing and hang it to dry.

The location was great too, Dubai is a big place so it's impossible to be close to everything, but the business district is right in the middle between old and new Dubai so a great base from which to explore. By far the best thing about this hotel however is the wonderful staff who couldn't do enough for us, whether that be flagging down taxis, calling lifts and even putting our fresh laundry in our wardrobes for us! I would highly reccommend the Novotel World Trade Centre for a short stopover and I will definitely return

Reviewed October 07, 2009

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7.3
Very good
MERJA from Finland
Business traveler
Superior Double Room
Stayed 6 nights in March 2011

good location”

nice pool area

novotel trade centre hotel is near air port, 15 min and you can also get there by metro. hotel has a small pool area but it is clean and nice. you can get salads, sandwiches etc by the pool. it is also very near to dubai mall and bur khalifa, only 10-15 min by taxi. rooms are ok, and service is helpful. very nice steam room and gym. you can get excellent massage for a good price in hotel also. breakfast is ok, fruits, all sorts of food, omelets, etc. great location if you are in the world trade centre exhibition or conference. shuttle service to some malls and beach.

Reviewed April 02, 2011

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8.0
Excellent
Paulo from Brazil
Business traveler
Stayed 1 night in September 2009

Grat Location for business or leisure”

location, restaurants, personal attention
nothing to mention

the location is excellent, close to the World Trade Centre, also close to many shopping malls and the tallest building in the world. I would recommend it for both business and leisure purposes in Dubai. Staff is friendly, helpfull and the hotel also counts with very good restaurant. Definetelly, value for money.

Reviewed February 01, 2010

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8.8
Excellent
rafael from Spain
Business traveler
Superior Double Room
Stayed 6 nights in February 2019

Perfect location for business, also not bad for holydays”

Located at world trade centre. Ideal if you are visiting a trade fair there. Also not that far, by taxi, from Dubai mall or mall of Emirates

Reviewed February 23, 2019

See room deals

Dear Rafael, Thank you for taking the time to share your experience with us. It is a delight to read that you had a pleasant stay with us and our services as well as our privileged location have met your expectations. We look forward to welcoming you back again in the near future. Sincerely, Novotel World Trade Centre Team

Responded March 12, 2019
Novotel World Trade Centre Hotel
8.3
Excellent
Michelle from Australia
Business traveler
Superior Double Room
Stayed 1 night in February 2013

A good choice for a Dubai hotel ”

Well run hotel, excellent staff, good location

the staff were extremely helpful, with directions and advice on what things cost and where to go. the room was a bit musty at first, and they forgot to unlock the minibar, but otherwise there was everything you may need in the room. it was easy to walk through the world trade centre to take the metro, and to get taxis and buses out the front.

Reviewed February 23, 2013

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8.3
Excellent
Gerald from Singapore
Business traveler
Superior Double Room
Stayed 1 night in November 2012

Simple and functional hotel”

Great location close to the World Trade Centre

Simple rooms with basic furnishings and toilet amenities. The location next to the World Trade Centre and the Metro Station were very convenient and there were plenty of food outlets near to the hotel. Overall, a simple, fuss-free business hotel for short stays.

Reviewed December 08, 2012

See room deals

7.7
Very good
Pranjal from India
Business traveler
Superior Double Room
Stayed 4 nights in October 2012

Great location/ repeat visit/ always loved”

Location/ Staff/ Massive breakfast

I have stayed 7 times including this time in this hotel. I always choose this hotel because of its location and proximity to Dubai City centre, Sharjah and shopping places. The staff are nice, cordial, and friendly. The Blue Bar is a good time pass in the evening and easy on pocket. The next door is a trade centre and I also stayed in this hotel when there is an exhibition next door which was the reason for my visit. Only drawback of this hotel - they don't let normal cab wait on their door, compelling you take 'their' highly priced taxi services. Business travelers don't mind that.

Reviewed February 11, 2013

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8.3
Excellent
sanjeeva from Australia
Business traveler
Stayed 1 night in October 2009

OK but could be better”

Great Value for your money.The staff is helpful and rooms are clean. Excellent business hotel in my opinion.
It is bang opposite Sheikf Zaiyed Road and only can see the beautiful Emirates Tower Hotel.If you need to go any where you have to get a Taxi,which is expensive.Internet wifi very bad and expensive.Taxis are expensive with a trip to the Palm from the hotel about $40+ return.

I know Dubai very well and this is the first time I have stayed at the Novotel. Overall the hotel was OK with a good sized room overlooking the pool and skyline. The location is good. I would stay again on business. The taxi situation outside the hotel was chaos too. Dont drink in the Jazz bar it is so expensive you need to take a loan. The breakfast was excellent though and the staff there were very good.We used the cafe for afternoon snacks which were of good quality with a wide selection of food available including the most scrumptious cakes. There is pool with loungers and a business centre should you wish to use the internet. The staff there are very helpful.

Reviewed October 07, 2009

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10.0
Exceptional
Jonathan from Singapore
Business traveler
Superior Double Room
Stayed 4 nights in December 2019

Exceptional Service”

It is not the first time that I stay in Novotel in other cities. But this time in Dubai, I am really surprised by their exceptional service from the following; Front of House - Check In was easy and fast. And during check out, while it was about my turn to be served, another guests just blatantly cut my queue and went to the FOH staff. The staff politely informed her that I am the one next to-be served, but she just insisted that she needs to be served as she was rushing for time. With no apologies or asking if I am ok. The staff stood his ground and said “let me served this gentleman and I will served you as soon as I can.” Servers at the breakfast area - they remembered that I wanted my own pot of coffee and the corner seats that I like. The butler and the Room Service team - after i commented that my 1st order was a little salty, they made sure that my subsequent orders were less salty and keep checking with me if I am happy with my food. I have never seen such excellent service in other hotels that I stayed in.

Reviewed December 19, 2019

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8.7
Excellent
Thian from Malaysia
Business traveler
Superior Double Room
Stayed 7 nights in August 2015

Comfy hotel”

Comfy rooms, good breakfast, internal connection to WTC

For those using the world trade ctr, this is a good hotel. The rooms are comfy, breakfast has good selections, close to downtown and internal access to WTC.

Reviewed September 03, 2015

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8.7
Excellent
Thian from Malaysia
Business traveler
Superior Double Room
Stayed 7 nights in August 2015

Great connection to the WTC”

Location, connection to WTC, nice room

For those using the world trade ctr, this is a good hotel. The rooms are comfy, breakfast has good selections, close to downtown and internal access to WTC.

Reviewed September 03, 2015

See room deals

8.7
Excellent
Thian from Malaysia
Business traveler
Superior Double Room
Stayed 7 nights in August 2015

Good location”

Location location location

For those using the world trade ctr, this is a good hotel. The rooms are comfy, breakfast has good selections, close to downtown and internal access to WTC.

Reviewed September 03, 2015

See room deals

8.7
Excellent
Thian from Malaysia
Business traveler
Superior Double Room
Stayed 7 nights in August 2015

Comfy hotel”

Comfy room; location; good breakfast

For those using the world trade ctr, this is a good hotel. The rooms are comfy, breakfast has good selections, close to downtown and internal access to WTC.

Reviewed September 03, 2015

See room deals

8.7
Excellent
Thian from Malaysia
Business traveler
Superior Double Room
Stayed 7 nights in August 2015

Comfortable hotel”

Comfy rooms, good breakfast, close to downtown

For those using the world trade ctr, this is a good hotel. The rooms are comfy, breakfast has good selections, close to downtown and internal access to WTC.

Reviewed September 03, 2015

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7.3
Very good
Niramon from Thailand
Business traveler
Stayed 6 nights in May 2010

It's very convenient for any business at DubaiWTC ”

Walkable to Dabai World Trade Center as it is in the same building complex.And there has free shuttle bus to nearby department stores such as Dubai mall and Mall of Emirates.
Internet connection is charged not like Best Western chain that provides free internet

I had to have business trip at Dubai World Trade Center and this hotel is right there in the same building complex so we have no need to pay any taxi fare to travel back and forth with our accom. And as you know that taxi fare in Dubai is expensive, it's recommended to take hotel shuttle bus which you have to ask from hotel concierge counter if you want to use this service. Hotel Staff service skill is fair, not exceeding the expectation and please don't expect anything special from the hotel, as it's managed per what you expect to have and get from when you pay this rates.

Reviewed June 04, 2010

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9.2
Exceptional
James from Singapore
Business traveler
Superior Twin Room
Stayed 2 nights in April 2018

Great Hotel To Stay For Business Travels”

I must confess that I'm a Marriott loyalist and I stayed at the Novotel due to the fact that its next door to the convention and exhibition centre which I intended to visit for an exhibition. The receptionist (a young gentlemen) was extremely helpful as I'd arrived around 6.30am and was told that the earliest he could get me a room will be around 10am though he assured me he'd try and see what he could do. To my surprise, he came to me at 7.30am and informed me that I can have my room earlier which is something I don't always get even as a Marriott Platinum member. Only glitch is the breakfast buffet which is too simple and not much variety.

Reviewed April 17, 2018

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Dear James, Thank you for taking the time to share your feedback following your stay with us. It is a delight to hear that you had a lovely stay and were pleased with our location, which is ideal for both leisure and business travel. At Novotel, we strive to provide a superior service, and we are glad to note that you appreciated the early check in during your stay. Our guest observation is essential to us and we have taken note of your valuable feedback about the breakfast during your stay. Rest assured, your feedback has been brought to the attention of our culinary team so that they are aware of the areas requiring improvement. Once again, we thank you for sharing your comments and we look forward to welcoming you back again on your future visit to Dubai. Best Regards, Novotel World Trade Centre Team

Responded April 25, 2018
Novotel World Trade Centre Hotel
8.3
Excellent
Michael from United States
Solo traveler
Superior Double Room
Stayed 2 nights in November 2012

Feel good hotel.”

Location is very suitable.

Hotel location is just right for my purpose of visiting Dubai. I always feel good getting in the hotel because of the staff's friendly smiles and assistance, and i feel good leaving the hotel as well because of the assured security of my belongings. To sum it up, it's been a real good experience staying at Novotel anywhere in the world. Thank you.

Reviewed November 22, 2012

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7.2
Very good
Saeed from Canada
Business traveler
Superior Double Room
Stayed 6 nights in March 2017

Convenient location, if you are there for an exhibition.”

Connected to the Dubai World Trade Centre exhibition halls, it is very convenient for those attending the exhibitions there. Walking distance from the Metro, and Sheikh Zayed Road. Hotel is nice, but not exceptional. The nightlife in the nearby area is almost non-existent.

Reviewed March 21, 2017

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7.7
Very good
Shane from South Africa
Solo traveler
Superior Double Room
Stayed 2 nights in November 2012

central location, great value for money”

walking distance to the metro, close to the airport

I have stayed a few times in this hotel, for both business at the trade show at the world trade centre and for time off, its great value for money, friendly staff, rooms are decent.

Reviewed November 07, 2012

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