Very good 7.6
Based on 13 reviews

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About Novotel York Centre Hotel


If what you're looking for is a conveniently located hotel in York, look no further than Novotel York Centre Hotel. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to York Castle Museum, Castle Museum, Clifford's Tower.

Accor Hotels is renowned for its quality services and friendly staff, and Novotel York Centre Hotel lives up to expectations. To name a few of the hotel's facilities, there are 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find heating, desk, mini bar, telephone, television. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as golf course (within 3 km), indoor pool, children's playground. Enjoy unparalleled services and a truly prestigious address at the Novotel York Centre Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Playground


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
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Child and extra bed policy
Children 0-15 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Very good

based on 13 reviews
  • Cleanliness 7.5
  • Facilities 8.7
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.1
  • Food/Dining 7.0
Sort by

Liam from Ireland
1 Bed Queen Suite with Sofa Bed
Stayed one night in August 2016
Quite good.
Nice place. Decent room.
Reviewed August 30, 2016

philip from Thailand
Families with young children
1 Bed Queen Suite with Sofa Bed
Stayed one night in June 2016
Staff friendly , good breakfast but 11.00GBP for car parking is not acceptable
Staff friendly , good breakfast but 11.00 GBP per night for car parking is unacceptable
Reviewed July 12, 2016

Alexander from United Kingdom
1 Bed Queen Suite with Sofa Bed
Stayed one night in February 2016
Noisy, smelly water
Reception desk staff, dining room staff
OK. Fair walk from all points of interest. Biggest problem was that we had intended to sleep until 8.30 - 9.00. Impossible as there was a noise like a bang repeatedly happening. Thought it might be slamming of doors, pipes or possibly the maids trolley but couldn't see any of it repeating as often and started at 5.30 am and escalated at 6.30am. Terrible night's sleep. view from our room looked like some sort of sewerage works. Buffet breakfast was dried and had sat for a while when we went to restaurant Lastly but not least the water in the room was awful. You could smell it when you ran it. Couldn't drink it. Didn't smell of chlorine so no idea what it was but with the sewerage works behind didn't even want to shower in it.
Reviewed March 08, 2016

Larry from United States
Families with older children
1 Bed Queen Suite with Sofa Bed
Stayed 4 nights in January 2016
Short stay
Pleasant hotel within 15 minute walking distance of the center of York
Reviewed January 30, 2016

Aniz from United Kingdom
Solo travelers
1 Bed Queen Suite with Sofa Bed
Stayed one night in December 2015
Excellent location!
Location, value for money, staff very helpful
We arrived before the usual 2pm check-in time but they allowed us to check in early. Room was spacious and the bed was nice and comfy. The location of the hotel is excellent, just a short 10-minute walk to the city centre. The staff at the reception was very helpful too when we asked for tourist attractions in the city. She gave us a map of places of interest nearby. Definitely would stay here again in our next visit to York.
Reviewed December 20, 2015

Frisca from Indonesia
Superior Queen Convertible Sofa
Stayed one night in December 2014
best location
good location, 10 mins to city centre, large room
Reviewed January 04, 2015

supphachai from Thailand
Superior Queen Convertible Sofa
Stayed 2 nights in September 2014
Good location ,near liver&resteaurant
Staff,he is every nice ,parking good,near river and near many restaurant
Over all is ok . But the carpet is very old look dirty , bed is too old.
Reviewed September 29, 2014

Sonia from Indonesia
Stayed one night in December 2013
Nice hotel, good breakfast, central location
good breakfast, central location, comfortable room
When we checked in , it was at 8:30pm, and one of the lifts was broke down. I asked front desk staff, but her answer was disappointing and asked us to carry our big luggage up taking the staircase to 4th floor. Internet was not connected at all. Breakfast was too full of guests, no replenished of food. When we sat down, table was still dirty, seems there were under staffs. Parking has to pay GBP 10 / a night. Other than that, everything was fine.
Reviewed December 26, 2013

stephen from United Kingdom
Stayed 2 nights in October 2012
Lovely room
Great staff
Warm welcome !!!! great happy staff,enjoyable stay great room in hotel lovely meals.
Reviewed October 10, 2012

Joanna from United Kingdom
Stayed 2 nights in January 2012
A very disappointing stay
When we arrived at the hotel the staff checked us in smoothly but were not friendly or welcoming. We were not offered any information about York or about the hotel itself. We were not offered breakfast or given information about where the hotel facilities were located. The foyer smelt of bleach which was quite unpleasant. The room itself was a disabled room though neither myself nor my husband are disabled. We felt quite uncomfortable in the room as we are relatively tall and everything in the room was low. The bathroom sink was virtually at my knees. The decore was of poor quality with textured wallpaper and a poorly fashioned headboard. The bedside tables were so small you could barely fit a glass of water on them. If
Reviewed January 08, 2012


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