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7.7
Very good
373 reviews
373 reviews
"Super convenient location."
"Room size is good, we had the twin room with sofa bed."
"Rooms good sized, comfortable, tea, coffee, water."
"Breakfast menu has a lot to try."
"Beautiful hotel."
8.2
Excellent
Location rating score
Novotel Zurich Airport Messe Hotel
Make your best journey to Zürich with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kloten part of Zürich, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Town. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.
Hygiene Plus
520 meters to public transportation
Check-in [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Your Health and Safety are our Absolute Priority
Front desk [24-hour]
Airport transfer
Pets allowed
Car park
Fitness center
Sauna
Shuttle service
Free Wi-Fi in all rooms!
13 travelers have booked today.
Value for money | 7.5 |
Location rating | 8.2 |
Nearest airport | Zurich Airport (ZRH) |
Distance to airport | 3.7 km |
Does Novotel Zurich Airport Messe Hotel offer shuttle service for getting around?
For your convenience when traveling around the city, Novotel Zurich Airport Messe Hotel provides None right where you need it making it easy for you to get to places smoothly.
What kinds of entertainment are available at Novotel Zurich Airport Messe Hotel?
Novotel Zurich Airport Messe Hotel features games room while you stay at this property, providing travelers with entertainment value all throughout your holiday here.
Does Novotel Zurich Airport Messe Hotel have a fitness center?
Novotel Zurich Airport Messe Hotel features free fitness center that is opportunely located at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.
Does Novotel Zurich Airport Messe Hotel provide dry cleaning services?
Yes! Novotel Zurich Airport Messe Hotel offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.
What types of facilities are available for children at Novotel Zurich Airport Messe Hotel?
While on vacation with your family members, your children can also discover the fun in sports and recreation facilities offered at Novotel Zurich Airport Messe Hotel such as children's playground.
Is Novotel Zurich Airport Messe Hotel pet-friendly?
Novotel Zurich Airport Messe Hotel allows pets including dogs and cats onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.
When was Novotel Zurich Airport Messe Hotel built?
Novotel Zurich Airport Messe Hotel was built in 1986.
What is the typical rating that verified Business travelers' have given to Novotel Zurich Airport Messe Hotel?
Verified business travelers that have stayed at this property have given Novotel Zurich Airport Messe Hotel an average rating of 6.8. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Couples' have given to Novotel Zurich Airport Messe Hotel?
Past couple travelers that have stayed at this property have given Novotel Zurich Airport Messe Hotel an average rating of 7.2. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the closest train, metro, or bus station to Novotel Zurich Airport Messe Hotel?
The nearest train, metro, or bus station is Zurich Manegg Railway Station, 10105.91 m away from Novotel Zurich Airport Messe Hotel.
What time is check-in and check-out at Novotel Zurich Airport Messe Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.
Is breakfast offered at Novotel Zurich Airport Messe Hotel?
Wake up to an exceptional buffet breakfast at Novotel Zurich Airport Messe Hotel. Guest visitors can enjoy breakfast offered with an additional charge of 29 CHF for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
9.6
"Super convenient location."
edna
|
February 14, 2023
10
"Room size is good, we had the twin room with sofa bed."
Mary
|
November 26, 2021
7.6
"Rooms good sized, comfortable, tea, coffee, water."
Luis
|
November 20, 2021
Experience Comfort and Convenience at Novotel Zurich Airport Messe Hotel
Novotel Zurich Airport Messe Hotel is a 4.0 star hotel located in the vibrant city of Zürich, Switzerland. With an array of facilities and amenities, guests can experience comfort and convenience at its finest. The hotel features 24-hour room service, shops, a coffee shop, a bar, laundry service, a restaurant, safety deposit boxes, airport transfer, tours, a concierge, air conditioning, bathrobes, daily newspaper, in-house movies, a hair dryer, a mini bar, satellite/cable TV, a fitness center, a sauna, Wi-Fi in public areas, a car park, shuttle service, a games room, and free Wi-Fi in all rooms. Guests can also enjoy dry cleaning, express check-in/check-out, car hire, luggage storage, a shared lounge/TV area, daily housekeeping, a gift/souvenir shop, a ticket service, and a breakfast buffet. Self-parking is available on-site, with car park charges applied. The hotel also offers a free fitness center for guests to stay active during their stay. Book your stay at Novotel Zurich Airport Messe Hotel today and experience the perfect blend of comfort and convenience.
Comfortable and Spacious Rooms for Every Traveler
Novotel Zurich Airport Messe Hotel offers a variety of room types to cater to every traveler's needs. Guests can choose from Executive Double Bed, Superior Double Bed with Sofa Bed, Superior Room with 1 Double Bed, or Superior Twin Bed. Each room is designed to provide comfort and space, ranging from 23 to 25 square meters and featuring a double bed, queen bed, or two single beds. Whether traveling solo, as a couple, or with family, Novotel Zurich Airport Messe Hotel has the perfect room for every guest.
Convenient Shuttle Service and Clean Rooms
Novotel Zurich Airport Messe Hotel has received positive reviews for its convenient shuttle service and clean rooms. Guests have praised the hotel's efficient front desk and nice restaurant, as well as the helpfulness of the staff. The rooms are spacious and clean, with twin rooms featuring a sofa bed. The shuttle service to and from the airport is very convenient, and the hotel is well-organized. Overall, guests have enjoyed their stay at Novotel Zurich Airport Messe Hotel and recommend it to others.
Experience Comfort and Convenience at Novotel Zurich Airport Messe Hotel
With an overall rating of 7.7, Novotel Zurich Airport Messe Hotel is a top choice for travelers seeking comfort and convenience. Guests rave about the hotel's prime location, with an impressive rating of 8.2, making it an ideal base for exploring Zürich. The hotel's cleanliness is also highly rated at 8.1, ensuring a pleasant and hygienic stay. Guests can expect a comfortable stay with an 8.1 rating for comfort and exceptional staff performance with a rating of 7.9. Although the hotel's facilities and food and dining received slightly lower ratings of 7.2, guests still appreciate the value for money with a rating of 7.5. Overall, Novotel Zurich Airport Messe Hotel offers a great experience for those looking for a comfortable and convenient stay in Zürich.
7.2
Housekeeping
17 mentions
Breakfast
16 mentions
Internet
9 mentions
Taxi
5 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Unfortunately because of given situation we only have breakfast in the hotel and our restaurant and bar is closed until the end of January.
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520 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Sauna
Wow”
This hotel is soo near the tram station, it will take you less than 10 minutes to get to the airport. Breakfast is okay, they serve simple Swiss dishes everyday. Room size is good, we had the twin room with sofa bed. Clean but i dont know how often they change the sheets. This is a good hotel
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easy overnight stay for access to airport”
We were returning from a zermatt ski trip and took the train from zermatt to the zurich airport. Transferring to the local train to get to the hotel was pretty easy and the hotel is directly in front of the train stop. Super easy and inexpensive to get to / from airport
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Dear Charles, Thank you for choosing Novotel Zürich Airport Messe and for taking the time to offer your feedback. Our team is delighted to know that you enjoyed your visit and we hope to see you again on a future visit to Zürich! Kind regards, Monica M
Gr8”
Friendly staff.. Station in front of hotel Quite
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Dear Felicia, Thank you for taking the time to share your recent experience in Novotel Zürich Airport Messe and for giving us such perfect feedback. Our team is delighted to hear you have enjoyed your stays with us and we look forward to welcoming you back again soon! Kind regards, Monica M
Great value, if you want that location”
Great value if you get a special deal. BreakfSt much improved since my last visit. Good choice of hot/cold items. Rooms good sized, comfortable, tea, coffee, water. Location is ok for airport / Oerlikon but nothing much in the local area
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ok for short stays, near airport ”
Going to Zurich Airport still requires an 8 minute tram ride. The hotel was adequate for short stays. Rooms are clean but dated.
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Convenient to go airport”
It's a very small room. However, if you are heading to airport, you could take the public transport within walking distance. It's cheaper than hotel shuttle 🤗
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Dear Guest, thank you very much for your kind feedback an rating. Best regards, Markus Koller
Good”
Room service needs to be improved
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Dear Amarjit, Thank you for choosing Novotel Zürich Airport Messe and for taking the time to offer your feedback. We will forward your comments to our FnB department. We do hope to have the pleasure to welcome you back in the near future! Kind regards, Monica M
Threatening staff who do understand covid regulations ”
Demanding a PRC test for breakfast within the last 24 hours is not the swiss law and was a disgrace to both myself and those they turned away The breakfast staff (Chandre) Physically threatening people is quite appalling,when I reported it to the front desk (Mustafa) he called the police and lied to them on a cal then lied to them when they arrived. Calling 4 armed police to my room on a lie was also quite shocking, this hotel needs a total review on the staff it employs. Would I recommend this hotel, absolutely not its staff are dangerously out of control?
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Dismal, very dirty carpets in public areas.”
Bar/restaurant closed. On my visit teaming with noisy Asian group(s). One shuttle bus free, return 16 CHF. :-O. They do not volunteer the info that the tram stop to airport is across the road, takes only 6 min and costs 3.40 CHF.
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Dear Petr, I am sorry to read that our services and facilities were not up to your satisfaction and I would like to apologize for any inconvenience this has caused you. Your review has been shared among management team for corrective actions. Once again thank you for your feedback and we hope to have the opportunity to welcome you back soon Kind regards, Monica M
The worst Novotel”
The hotel is very poorly maintained, dirty and and dilapidated and its hard to imagine that it is a Novotel and part of the Accor Group. As an airport hotel It is no so poorly located, just 5 to 10 minutes from the airport by taxi or train, but when I arrived, at about 10:40 in the evening, the lobby was full of luggage and noisy. The bar had already closed and the kitchen had closed so there was no food available - not what I expect in an airport hotel. The corridors are dirty and scratched up. The room and bed were good enough but the room really needs renovation.
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Dear Guest, We apologize for the issues encountered. Your feedback is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. Please be assured, we are working with our team to correct the problems and avoid recurrence going forward. We would be very grateful if we could have the opportunity to welcome you back in the future, so that we can provide a better experience. Monica M
Value for money.”
loved the place. free internet to catch up on mails, skype loved ones back home, whatsapp. nice quiet environment (located near airport at the suburbs of zurich with many manufacturing companies around; volvo, baxter etc). tram ride to zurich city centre costs 12.80 chf for 2 way ride. ticket is valid for 24 hours from the time it is validated by the machine. journey takes about 30 mins to city centre and 10 mins to airport. seldom crowded. good for airport transfers, even up till the city centre. cab fare from airport to hotel is 25 chf for a 5 min ride! only saw 2 restaurants within 10 mins walk from hotel. had meals at the area around tram stop "sternen oerlikon" which is about 15 mins ride.
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20mins from airport”
We just had 1 night stay at the hotel. We were from Interlaken and had to stay for a night because we had to catch a flight back to Singapore the next morning. The hotel was 20 mins from the airport by tram. But we took the tram to Zurich HB Train Station for food before we went to the hotel. The hotel view was not good as it was near the factory and no sightseeing at all. Overall, my stay at the hotel was good as the room was big and the bed was very comfortable but not the pillow. The pillow was soft.
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Good experience, definitely will come back.”
I was there for transit and it was really convenient to get in to the city and it is just 7 minutes from the airport by tram. The room was nice and tidy. Everything was well put together and that includes high quality amenities. The best thing of all is that, it is not expensive at all in comparison to other hotels in the city in quality wise. In all, I would love to come next time if I have to go Zurich again.
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Airport Stopover”
We chose this hotel as we had an early morning flight out of Zurich. The hotel was clean, the rooms were large and the shuttle bus was convenient. I would recommend for anyone needing a hotel close to the airport.
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Dear Melissa, thank you so much for choosing to stay with us at Novotel Zurich Airport Messe. I am very happy to read that you have been fully satisfied with our hotel and team. I hope to have the chance to welcome you back again in the near future, best regards, Markus Koller
Nice hotel, but less customer friendly”
When we checked in, the restaurant area was not available because it was being used to provide food to a large number of people who had not been able to fly out of Zurich. And we were told that we could not take part in that food, and would therefore have to pick from the very limited bar menu. In the end, not really a problem, but it did not present a customer friendly face for this hotel. Also, they now charge for the return shuttle to the airport, though this was not stated on their website. Also not really a problem, but adds to the lack of customer friendliness. However, the hotel was well organized, very clean, and the shuttles ran on time and effectively.
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Dear Bennett, thank you very much for your detailed description of the little frustrations you've encountered during your stay. I'm sorry that they had some negative effect on your overall very positive experience. Please be assured that I will discuss this with the team and we will do better from now on. Kind regards, Markus Koller
Great airport hotel ”
If you are looking for a hotel near the airport, I highly recommend you this hotel. It's comfortable, affordable, convenient and well located. It's only few minutes tram ride from the airport and hotel is located right in front of the tram station. Super convenient!!! The room is spacious, clean, has everything you need. Hotel Restrant was not cheap but food was delicious. There is a supermarket one tram ride away. I will certainly go back to this hotel again. You can buy tram ticket at the hotel counter too. I stayed other cheaper hotel nearby but shower room was way too small (I'm slim size but it was still too small) and there was not even a kettle in the room.
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Great Location in Affordable Price”
Novotel Zurich Airport Hotel is a very good hotel located near Zurich Airport. You can easily use airport shuttle and paid about chf 15 or use tram from the airport and pay for about 3 chf to reach the hotel. The hot deal package from Agoda.com was a very good value for money.
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Great hotel. Modern, convenient and very clean.”
I arrived at 8pm to check in and left the following morning at 7am. From my limited exposure to the hotel, I can say that I am very pleased to choose it for my transit stay before catching my next flight. Very unfortunate that the hotel does not have FREE airport shuttle (there is a shuttle from airport costing CHF16 each way), but if you want to save money, take the tram instead. From the airport, the tram goes only in the direction of the hotel and the first stop from the airport is right in front of the hotel, so you can't miss it. Going to the airport is even easier, as the airport is only 1 stop away (8 minutes ride) and it is the last stop of the train.
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Good location closed to tram station”
The hotel is located in a good location which is very closed to tram station, it takes only 2-3 mins to reach the hotel. You can take Tram # 10 in front of the hotel to the main station at Zurich HB within 25 mins. The room facilities are good with reasonable price. We book a room without breakfast. We checked the breakfast price, it's extremely expensive if you pay it separately. I think if you want to have breakfast, you just need to book it together with the room at the beginning.
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Good hotel for a business trip”
The stay in the Novotel Zurich Airport Messe Hotel was easy and in line with my expectations. The hotel is practical and essential but it has a good standard of service, cleanliness and comfort.
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