Novotel Zurich Airport Messe Hotel
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Executive Double Bed Novotel Zurich Airport Messe Hotel
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 Novotel Zurich Airport Messe Hotel
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7.8
Very good
/10
(268 reviews)See what guests said
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8.0
Excellent
Location rating score
Excellent location
Parking
Available
  • Opfikon Train Station520 m
  • Glattbrugg Train Station600 m
  • Freunde der Sunnah1.63 km
  • Fluntern Cemetery1.63 km
  • Zurich Oerlikon Train Station1.9 km
  • Schwamendingerplatz2.18 km
  • Altrimenti AG2.76 km
  • Zurich Flughafen Train Station2.78 km
  • Zürich Airport2.99 km
  • Kloten Train Station3.15 km
  • Free Wi-Fi

    Novotel Zurich Airport Messe Hotel

    Lindbergh-Platz 1, Kloten, Zurich, Switzerland, 8152 - See map
    "the hotel was well organized, very clean, and the shuttles ran on time and effectively."
    Bennett - January 13, 2018
    Excellent cleanliness
    8.3 rating for cleanliness
    Excellent comfort
    8.1 room quality and comfort
    • 520 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    Cheaper than 98% of all properties in Zurich in the last 24 hours

    Compared to 615 Zurich properties at Agoda for various dates

    Property ranking|Compared to 615 Zurich properties
    See all rankings
    Cheapest price score
    Room comfort score
    8.1/10
    Review score - United States
    7.9/10
    Location score
    8.0/10
    Better than
    98
    %
    of Zurich properties
    Better than
    96
    %
    of Zurich properties
    Better than
    92
    %
    of Zurich properties
    Better than
    90
    %
    of Zurich properties
    Value for money7.5
    Location rating8.0
    Nearest airportZürich Airport (ZRH)
    Distance to airport3.0 km

    Rooms available at Novotel Zurich Airport Messe Hotel

    8.1
    Excellent
    Room comfort & quality
    Executive Double Bed
    Executive Double Bed
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Superior Double Bed with Sofa Bed
    Superior Double Bed with Sofa Bed
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Room with 1 Double Bed
    Superior Room with 1 Double Bed
    ...
    • Room size: 25 m²/269 ft²
    • Separate shower/bathtub
    • 1 queen bed
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Bed in dormitory MALE ROOM
    Bed in dormitory MALE ROOM
    ...
      Enter dates to see prices
      Twin room - Single use - Superior
      Twin room - Single use - Superior
      ...
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        Shared room (Dormitory)
        Shared room (Dormitory)
        ...
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          Double With Double Bed
          Double With Double Bed
          ...
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            Basic Twin Beds
            Basic Twin Beds
            ...
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              What people love about Novotel Zurich Airport Messe Hotel

              • 8.4
                Excellent
                Location

                "There is a Tram stop in front of the Hotel, that connects to the Airport and City Center."

                Kleber R.

                |

                January 12, 2019

              • 6.8
                Good
                Staff 

                "Hotel pickup service to airport was very good and the driver was very friendly."

                Veronica

                |

                October 15, 2017

              • 8.0
                Very good

                "Every time, I am in Zurich, I am choosing this hotel and it is always nice."

                Tarun K.

                |

                December 26, 2018

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              More about Novotel Zurich Airport Messe Hotel

              More about Novotel Zurich Airport Messe Hotel

              4.0
              Review score

              "This Hotel is located a short tram ride near to the Airport,..."

              Michael

              |

              October 23, 2018

              An overview

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              Most talked about facilities

              Housekeeping
              17 mentions
              Breakfast
              16 mentions
              Internet
              9 mentions
              Taxi
              5 mentions

              What they offer

              10.0
              Exceptional

              "If you are looking for a hotel near the airport, I highly re..."

              Norie

              |

              March 13, 2017

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Restaurants on site

              Gourmetbar
              Cuisine:International
              Menu:Buffet

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Most helpful reviews for Novotel Zurich Airport Messe Hotel
              Business traveler
              Stayed 1 night in July 2019
              Superior Double Bed with Sofa Bed
              Review score4.4
              Not really airportThe location is kind of awkward where you either take a taxi or train which require a 7 mins walk(difficult to do with luggage). The cellular coverage is weak. The room is hot while I was travelling in July
              Shunfrom Hong KongReviewed July 09, 2019
              Family with teens
              Stayed 1 night in June 2019
              Superior Twin bed
              Good6.0
              JFSThe advantage is location only. Rooms needs refurbishment, TV is out-of-date and its remote control has no batteries. Room service has limited choice of menu. This place has no quality as Novotel branded hotel. Looks like staying somewhere in a hotel of the Third World country.
              Johnfrom IndonesiaReviewed June 19, 2019
              Couple
              Stayed 2 nights in May 2019
              Superior Twin bed
              Good6.0
              Near by airport and tram station right in frontLess than 10 minutes to Airport There's tram station right in front Hotel, 20 short stops to City (Zurich HB), convenience. Room was okay, except floor carpert abit old and window has some problem. The rest are fine.
              Sanjayafrom IndonesiaReviewed June 04, 2019
              Family with young children
              Stayed 4 nights in December 2018
              Excellent8.0
              Nice stay with cooperative staffsStaff, location, room ... overall everything was nice. It was a pleasant stay. Every time, I am in Zurich, I am choosing this hotel and it is always nice. Thanks to all the staffs to make our stay pleasant.
              Tarunfrom SingaporeReviewed December 26, 2018
              Couple
              Stayed 1 night in April 2019
              Superior Double Bed with Sofa Bed
              Exceptional9.2
              Airport StopoverWe chose this hotel as we had an early morning flight out of Zurich. The hotel was clean, the rooms were large and the shuttle bus was convenient. I would recommend for anyone needing a hotel close to the airport.
              MELISSAReviewed April 17, 2019

              Reviews of Novotel Zurich Airport Messe Hotel from real guests

              Overall rating
              7.5
              Very good
              From 1328 reviews
              Provided by verified guests of
              Agoda Reviews (268)Booking.com Reviews (1060)
              Rating via Agoda7.8
              /
              10
              Cleanliness8.3
              Facilities7.2
              Location8.0
              Room comfort and quality8.1
              Service7.8
              Value for money7.5
              High score for Zurich
              Rating
              9+ Exceptional (41)
              8-9 Excellent (35)
              7-8 Very Good (64)
              6-7 Good (32)
              <6 Below Expectation (33)
              Time of the year
              Mar - May (41)
              Jun - Aug (66)
              Sep - Nov (54)
              Dec - Feb (44)
              All guests (268)
              All room types
              All languages

              Show reviews that mention 

              Showing 205 verified guest comments
              12345
              4.4
              Shun from Hong Kong
              Business traveler
              Superior Double Bed with Sofa Bed
              Stayed 1 night in July 2019

              Not really airport”

              The location is kind of awkward where you either take a taxi or train which require a 7 mins walk(difficult to do with luggage). The cellular coverage is weak. The room is hot while I was travelling in July

              Reviewed July 09, 2019
              6.0
              John from Indonesia
              Family with teens
              Superior Twin bed
              Stayed 1 night in June 2019

              JFS”

              The advantage is location only. Rooms needs refurbishment, TV is out-of-date and its remote control has no batteries. Room service has limited choice of menu. This place has no quality as Novotel branded hotel. Looks like staying somewhere in a hotel of the Third World country.

              Reviewed June 19, 2019

              Dear John, thank you very much for your feedback. I'm very sorry to read that we have not managed to keep up with your expecations, but your comments will lead us in the right direction for improvements. Kind regards, Markus Koller

              Responded June 28, 2019
              Novotel Zurich Airport Messe Hotel
              6.0
              Sanjaya from Indonesia
              Couple
              Superior Twin bed
              Stayed 2 nights in May 2019

              Near by airport and tram station right in front”

              Less than 10 minutes to Airport There's tram station right in front Hotel, 20 short stops to City (Zurich HB), convenience. Room was okay, except floor carpert abit old and window has some problem. The rest are fine.

              Reviewed June 04, 2019

              Dear Sanjaya, thank you very much for being your guest and taking your time to share you feedback which I have well noted. Best regards, Markus Koller

              Responded June 09, 2019
              Novotel Zurich Airport Messe Hotel
              8.0
              Excellent
              Tarun from Singapore
              Family with young children
              Stayed 4 nights in December 2018

              Nice stay with cooperative staffs”

              Staff, location, room ... overall everything was nice. It was a pleasant stay. Every time, I am in Zurich, I am choosing this hotel and it is always nice. Thanks to all the staffs to make our stay pleasant.

              Reviewed December 26, 2018

              Dear Guest, thank you very much for your very kind feedback and your loyalty. I hope to have the honor to welcome you back many times in 2019. I wish you a year full of wonderful journeys ahead, Markus Koller

              Responded December 28, 2018
              Novotel Zurich Airport Messe Hotel
              9.2
              Exceptional
              MELISSA
              Couple
              Superior Double Bed with Sofa Bed
              Stayed 1 night in April 2019

              Airport Stopover”

              We chose this hotel as we had an early morning flight out of Zurich. The hotel was clean, the rooms were large and the shuttle bus was convenient. I would recommend for anyone needing a hotel close to the airport.

              Reviewed April 17, 2019

              Dear Melissa, thank you so much for choosing to stay with us at Novotel Zurich Airport Messe. I am very happy to read that you have been fully satisfied with our hotel and team. I hope to have the chance to welcome you back again in the near future, best regards, Markus Koller

              Responded May 10, 2019
              Novotel Zurich Airport Messe Hotel
              8.8
              Excellent
              songchai from Thailand
              Family with teens
              Superior Double Bed with Sofa Bed
              Stayed 1 night in June 2019

              Excellent”

              Hotel pickup service to airport was very good. The room is clean.

              Reviewed June 19, 2019

              Dear Songchai, thank you very much for staying with us at Novotel Zurich Airport Messe and sharing your very kind feedback. Best regards, Markus Koller

              Responded June 28, 2019
              Novotel Zurich Airport Messe Hotel
              8.8
              Excellent
              sungwoo from South Korea
              Business traveler
              Superior Twin bed
              Stayed 1 night in July 2016

              Good location”

              I was here to take train to Swiss. it is just in front of central station. there are so many restaurants and shops. also the subway station is very near by. i would like to recommand you to stay here... it will be perfectly safe place for you.

              Reviewed September 18, 2016
              9.0
              Exceptional
              Ka from Macau
              Solo traveler
              Superior Double Bed with Sofa Bed
              Stayed 2 nights in August 2014

              Clean good service and great breakfast”

              in front of the hotel there is a tram city where we can take a tram to most of the high spots but this take around half an hour but we think that this is alright. The room is clean and safe.

              in front of the hotel there is a tram city where we can take a tram to most of the high spots but this take around half an hour but we think that this is alright. The room is clean and safe. There are different kinds of food offered in the buffet breakfast.

              Reviewed September 12, 2014
              10.0
              Exceptional
              Winston from Singapore
              Business traveler
              Superior Double Bed with Sofa Bed
              Stayed 1 night in October 2013

              Good business hotel ideal for transit ”

              Spacious room, good breakfast and fast internet

              Good business hotel that is conveniently located near the airport. The tram station is also nearby. A good breakfast starts you off for the day. Lastly, most important, good high speed internet access.

              Reviewed December 15, 2013
              10.0
              Exceptional
              Weerasak from Thailand
              Business traveler
              Superior Double Bed with Sofa Bed
              Stayed 1 night in August 2013

              Good experience, definitely will come back.”

              Convenience, Close to airport, reasonable price

              I was there for transit and it was really convenient to get in to the city and it is just 7 minutes from the airport by tram. The room was nice and tidy. Everything was well put together and that includes high quality amenities. The best thing of all is that, it is not expensive at all in comparison to other hotels in the city in quality wise. In all, I would love to come next time if I have to go Zurich again.

              Reviewed September 16, 2013
              8.0
              Excellent
              Darin from Thailand
              Family with teens
              Stayed 4 nights in December 2011

              Good location closed to tram station”

              2 mins from Tram Station

              The hotel is located in a good location which is very closed to tram station, it takes only 2-3 mins to reach the hotel. You can take Tram # 10 in front of the hotel to the main station at Zurich HB within 25 mins. The room facilities are good with reasonable price. We book a room without breakfast. We checked the breakfast price, it's extremely expensive if you pay it separately. I think if you want to have breakfast, you just need to book it together with the room at the beginning.

              Reviewed January 11, 2012
              8.7
              Excellent
              Paul from United Kingdom
              Couple
              Stayed 7 nights in December 2011

              good hotel with friendly staff”

              friendly staff, excellent link to town centre, easy to find from airport

              the website pictures are a bit decieving as the hotel is not located by the side of a lake but the staff are friendly and it is only a 30 second walk to the tram stop which gets you to the town centre in 25 minutes. there is nothing to do in the local vicinity of the hotel

              Reviewed January 09, 2012
              8.4
              Excellent
              Kleber from Singapore
              Family with teens
              Superior Double Bed with Sofa Bed
              Stayed 1 night in January 2019

              Connection in Zurich”

              Closer to the Airport and City Center. There is a Tram stop in front of the Hotel, that connects to the Airport and City Center. Very convenient if you are transiting through Zürich and would like to rest before your next fligh and visit the City.

              Reviewed January 12, 2019

              Dear Guest, thank you very much for your very kind feedback. Best regards, Markus Koller

              Responded January 25, 2019
              Novotel Zurich Airport Messe Hotel
              9.2
              Exceptional
              Khalid from United Arab Emirates
              Family with young children
              Superior Double Bed with Sofa Bed
              Stayed 1 night in April 2019

              Near to the airport”

              It's very good for whom want a hotel near to airport.but you have to pay for parking 25 Frank. it's about 6 minutes to The airport.

              Reviewed April 15, 2019

              Dear Khalid, thank you very much for being our guest and your very kind feedback. Best regards, Markus Koller

              Responded May 10, 2019
              Novotel Zurich Airport Messe Hotel
              8.8
              Excellent
              Sarath from Australia
              Family with teens
              Superior Double Bed with Sofa Bed
              Stayed 1 night in November 2018

              Convenient Hotel ”

              It is very convenient to get to airport. Very efficient front desk and nice restaurant

              Reviewed November 12, 2018

              Dear Guest, thank you so much for your kind review. Kind regards, Markus Koller

              Responded December 28, 2018
              Novotel Zurich Airport Messe Hotel
              5.6
              Delnaz from India
              Solo traveler
              Superior Double Bed with Sofa Bed
              Stayed 1 night in July 2018

              Above average”

              I had a very average experience at the property. The staff was hardly helpful. My luggage lied around at the reception for over 6 hours after I handed it over to them instead of being transferred to a luggage or a locker room. Thankfully it was intact when I returned I've stayed at multiple Accor properties in the past including the Ibis Airport at Zurich but this has perhaps been. my most disappointing experience so far.

              Reviewed August 06, 2018

              Dear Delnaz, thank you very much for your stay at Novotel Zurich Airport Messe. I'm very sorry that we have not been able to keep up with your expectations and will address this with the team. Kind regards, Markus Koller

              Responded August 22, 2018
              Novotel Zurich Airport Messe Hotel
              8.4
              Excellent
              Bennett from United States
              Family with teens
              Superior Twin bed
              Stayed 1 night in January 2018

              Nice hotel, but less customer friendly”

              When we checked in, the restaurant area was not available because it was being used to provide food to a large number of people who had not been able to fly out of Zurich. And we were told that we could not take part in that food, and would therefore have to pick from the very limited bar menu. In the end, not really a problem, but it did not present a customer friendly face for this hotel. Also, they now charge for the return shuttle to the airport, though this was not stated on their website. Also not really a problem, but adds to the lack of customer friendliness. However, the hotel was well organized, very clean, and the shuttles ran on time and effectively.

              Reviewed January 13, 2018

              Dear Bennett, thank you very much for your detailed description of the little frustrations you've encountered during your stay. I'm sorry that they had some negative effect on your overall very positive experience. Please be assured that I will discuss this with the team and we will do better from now on. Kind regards, Markus Koller

              Responded March 21, 2018
              Novotel Zurich Airport Messe Hotel
              4.8
              Ayako from Japan
              Couple
              Superior Double Bed with Sofa Bed
              Stayed 1 night in September 2017

              Will not return”

              Only thing good about this hotel was the location. Tram stop right in front with the airport line. Cleanliness of the room especially the bathroom was questionable. Moldy and left over hair from the previous guest. There was also an used city map above coat hanger. None of the breakfast service staff smiled. 30 CHF for this breakfast is bit outrageous, even for Switzerland. If there was at least one wow factor, then it could make sense, but there was none. Machine coffee, no made-to-order eggs. Stuffed or empty jam server. A guy who cheated our room number at the entrance of breakfast area yawned with all of his mouth on display, with not even a fake effort to cover them with a hand. Perhaps he is a supervisor for the shift which would explains the lethargicness of everyone there. Reception lady (who seems to be allowed to wear whatever she wants) scares me. Looking at her interaction with one of the tour agents showed her lack of professionalism and customer service mindset. There was another lady at the reception who did not know how to process the city tax on the Post Finance debit card, but at least she smiled and was friendly. I hope the scary lady can learn something from her. This is the first critical review I have ever written on Agoda or anywhere else for that matter. I hope this is useful for some, and I hope the hotel management sees this and has willingness to act upon.

              Reviewed September 20, 2017
              5.6
              Yaqoob from Oman
              Couple
              Superior Double Bed with Sofa Bed
              Stayed 1 night in September 2017

              It's good for going back home, but not good the time of arrival...”

              Novotel is good while going back home, I booked and use it in my last vacation days because I wanna go home... It's very near to Zurich Airport and very good service to & from Airport (Free transportation organized by Novotel. Almost 10 minutes to Zurich Airport as I assume. However, there is nothing to see in this hotel, very isolated, If you are interested to go around Zurich, then you have to catch either bus or tram. Some of staff are good cooperating but some of them are not good which makes you dissapointed some times. However, I have to keep calm cause I'm only a tourist in Zurich. I recommend this hotel to some one who's going back home after holidays.... Thanks...

              Reviewed September 13, 2017
              6.8
              Good
              Piyanooch from Thailand
              Family with teens
              Superior Twin bed
              Stayed 1 night in August 2017

              Good for short stay. ”

              Tram stop right in front of the hotel (10 step away) and only take 10 mins on the tram from the airport, a bit far from the city centre but is convenient especially when you have a luggages with you, just get off the train at the airport or at the city main train station and look for tram No 10 it will drop you off right in front of the Novotel. Room was standard nothing to complain but the restaurant food and the breakfast menu was so poor and way below swiss standard , recommended the hotel but definitely not the food.

              Reviewed August 31, 2017
              12345
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              Novotel Zurich Airport Messe Hotel
              |Very good 7.8
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              • Excellent location
              • Swiss National Museum
              • Opfikon Train Station is within 0.52 km