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About this property


Within minutes of Zurich's city center, Novotel Zurich City-West Hotel has been carefully designed to blend in with the city's discreet European style. Within easy reach of the airport, railway station, and Zurich's old town, the hotel's location is ideal for business travelers or for tourists wanting to explore the city. The taste and refinement associated with Novotels name and reputation has been extravagantly applied in the décor and facilities at this hotel. All elegantly designed, spacious rooms come with an endless array of amenities that distinguish Novotel from other hotels. Sample local Swiss cuisine or indulge yourself in the fabulous a-la-carte menu at the tasteful Le Jardin restaurant. The hotel's cocktail lounge with its sophisticated ambience is the perfect place to while away an hour or meet new people. When in Zurich, you'll find everything you need and more at this welcoming state-of-the-art hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Playground


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
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Child and extra bed policy
Children 0-15 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Verified traveler reviews

Filter by traveler type
Very good

based on 51 reviews
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 7.1
  • Room Comfort/Standard 7.7
  • Service 7.9
  • Value for money 7.1
  • Food/Dining 7.1
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Brad from Australia
1 Queen Sofa Superior
Stayed one night in April 2016
Nice hotel
Rooms are a little small but the hotel is ok
Reviewed May 05, 2016

Edriana from Indonesia
Family with teens
1 Queen Sofa Superior
Stayed 2 nights in December 2015
not satisfied with their cleaning service.
location, room space, indoor pool
We're staying only for 2 nights. We're really unsatisfied with their cleaning service. We came back from tour around 7.30 pm and our room had not been cleaning up at all. We caught them in front of our room on that time. We have to wait up to 30 mins on the lobby. However, when we came back to our room, the trash wasn't taken out, soap and shampoo were not filled up, the room wasn't vacuumed, coffee and tea were not filled up and no slippers. Please to increase your quality.
Reviewed January 12, 2016

Tin from Malaysia
Business traveler
1 Queen Sofa Superior
Stayed 2 nights in December 2015
Nice cosy rooms...
Accessibility to the rail network. The hotel lobby
It was good. The reception was very helpful. However, housekeeping needs to be more vigilant in replenishing toiletries.
Reviewed December 09, 2015

henny from Indonesia
Family with young children
1 Queen Sofa Superior
Stayed one night in September 2015
Clean hotel but the location is far from city
Good food, clean room and wifi
I am pretty happy to stay in this hotel
Reviewed September 16, 2015

anupam from India
Family with young children
1 Queen Sofa Superior
Stayed one night in June 2015
Good hotel
Cleanness friendly staf & new hotel
We stayd in this hotel for one night hotel was very near by tram station tecknopark hotel was very good children is allow free without extra bad that was very good
Reviewed June 28, 2015

yeu from Singapore
2 Single Beds Superior
Stayed 2 nights in December 2014
more like budget hotel
disatisfied !!!
Reviewed December 13, 2014

Jian from Philippines
Family with teens
Stayed 3 nights in October 2013
It was a great way to experience Zurich Switzerlan
Food, Weather & Staff Service
Reviewed May 22, 2014

Emily from Singapore
Stayed one night in October 2013
Quiet hotel in Zurich West
clean and quiet hotel with good breakfast
Pleasant stay but location is compromised as it takes about 10 mins or more by tram service to the city centre or one or two stops away to city centre by Bahn. The room service is generally good, the staff is quite spontaneous when we asked any questions. Friendly and helpful. The breakfast spread is good.
Reviewed October 25, 2013

Emily from Singapore
Stayed one night in October 2013
pleasant hotel
clean, quiet and pleasant to stay
in general quite satisfied other than they dont provide the basic things like toothbrushes and bedroom slippers and bathrobe etc. Only upon request will they provide it.
Reviewed October 25, 2013

CHAK from United Kingdom
Stayed one night in September 2013
an okay hotel
hotel design, rooms are clean, compact hotel
Novotel has its reputation, so everything was nice rooms met the standard, and facilities provided however the gym is tiny and only one dumpbell is provided, quite disappointed
Reviewed October 02, 2013


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