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Novum Hotel Gates Berlin Charlottenburg Reviews

Very good
From 81 reviewsSee what guests said
7.5
94% would recommend to a friend

Verified guest reviews

Agoda Reviews (81)Booking.com Reviews (1767)
7.5
Very good
From 81 reviews
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Cleanliness7.7
Facilities6.7
Location8.3
Room comfort and quality7.2
Service7.4
Value for money7.8
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Showing 68 verified guest comments
3.7
Harte from Germany
Business traveler
Triple Room
Stayed 1 night in May 2015
Not worth
Lage
Reviewed May 30, 2015
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2.7
Harte from Germany
Business traveler
Single Room Queen Size Bed
Stayed 1 night in May 2015
Not worth
Location
Reviewed May 21, 2015
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8.0
Farrukh from Uzbekistan
Couple
Comfort Double Room
Stayed 1 night in December 2014
A good value for money
Location, cleanliness, price
Reviewed May 09, 2015
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7.7
James from United Kingdom
Solo traveler
Triple Room
Stayed 3 nights in November 2014
Good value, good location but rude stafff
Location, price and cleanliness
Arrived on a Tuesday evening, after getting on wrong train from airport and travelling I was quite tired. Was greeted at reception professionally but when I went to my room I couldn't get in the door, door/lock was stiff etc, obviously I didn't want to break it, so I went to reception and explained when the receptionist (without exaggeration) started tutting and got quite rude about the matter, and came Up to open it... But then just walked off in a hissy fit . Whether or not she was having a bad day shouldn't be a excuse to treat guests like that . That said.. The whole experience was good .. Rooms and bath room massive and good location about 5/10 min walk to trains. Plenty of restaraunts to choose from in the area . Pay a visit to 'Irish pub' in the Europa Center , bands every night and was a good laugh . I would stay here again :)
Reviewed November 11, 2014
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9.0
Elena from Russia
Family with teens
Triple Room
Stayed 3 nights in May 2014
Huge rooms/nice locations/plenty restaurant around
Very spacious rooms, easy wifi access, restaurants of various cuisine in a short distance
Everything was great - nice quite location in the heart of West Berlin, comfortable wide beds, big windows looking inside the courtyard, enchanting smell of old building... Next to the door - lovely small Indian restaurant with its fab homemade tea (chai). One small inconvenience was weak pressure in hot water tap in our room on the third floor. But our friends who lived on the second floor didn't meet this discomfort.
Reviewed May 22, 2014
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7.3
Leah from Norway
Group
Triple Room
Stayed 3 nights in October 2013
accessible. comfortable. relaxing
location. big & clean rooms. communication is easy (they speak English well)
We arrived at around 1300 o'clock but they told us that the room was not yet ready for check-in, sowe decided to have our late lunch first. The hotel is centrally located so we easily found restaurants nearby. The staffs were approachable and they speak English well so it was easy for us to ask them for directions, etc. They offer breakfast for 9,99 Euro.
Reviewed October 16, 2013
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6.3
kazuko from Japan
Couple
Standard Double Room
Stayed 2 nights in April 2013
city hotel
nice staff, near station, large room
Reviewed May 11, 2013
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7.7
Alexander from Germany
Solo traveler
Standard Single Room
Stayed 1 night in November 2012
Very large rooms and centrally located
location, room size, friendly staff
Very good value for money. Rooms are big, clean and the hotel is in a good neighborhood and very close to the center and main attactions. Very good value for money
Reviewed March 26, 2013
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8.0
Caroline from Malaysia
Solo traveler
Standard Single Room
Stayed 2 nights in October 2012
Great location. Helpful staff.
Location puts you next door to lots of good restaurants with the shopping district a 10min walk away. Also very close by to the train station (5min walk).
I booked a single room but got a very large room with a double bed. It was a pleasant surprise. The room had a very high ceiling and large windows which were great. However, be warned that it is an old hotel. In the room, the carpet, couches and beds are old. For the discounted price I was paying, I had no complaints. Infact, I found it very good value for money given the great location. If you can put aside the fact that things in the room are old and look worn then this hotel is for you. Otherwise, you may want to look elsewhere. The staff at the front desk were friendly and helpful at all times. Wifi was a huge problem. Could not get connected the 1st night. Front desk staff tried several times to fix the problem. I do give them an "A" for effort but clearly it was beyond their abilities and they just didn't know how to fix it. The next day, things improved. Could get connected but it was highly unstable. Room is very basic. No mini bar, refrigerator or kettle.
Reviewed October 16, 2012
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9.7
Glen from United States
Solo traveler
Standard Double Room
Stayed 1 night in October 2012
Great Location
The location is incredible. It allowed me to feel like Berliner.
The hotel is in an interesting building that allows you to open several windows.
Reviewed October 15, 2012
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7.0
Teguh from Indonesia
Business traveler
Triple Room
Stayed 4 nights in September 2012
Nice Hotel
Not far away from the center of the city, Not far from subway station
Without knowing where the location of the hotel itself, but happy to know that the hotel actually not far from U-Bahn station, but there is no supermarket nearby the hotel. The staffs are nice, English is not problem. Room is OK, but no complimentary drink and no water boiler provided.
Reviewed October 01, 2012
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7.7
Marcello from Sweden
Business traveler
Standard Single Room
Stayed 1 night in September 2012
Great choice during fair (IFA)
location and price
Nice hotel conveniently located in Charlottenburg. Good front desk with nice staff. Free WiFi and Newspapers. Good choice of restaurants around the hotel in walking area. Rooms are ok and clean. Parking lots are in a garage besides the hotel and there's a nice garden. We definetly come back during fairs.
Reviewed September 18, 2012
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6.0
Mayu from Japan
Family with teens
Triple Room
Stayed 1 night in June 2012
Ok hotel
location
Good access. The room is clean but for four star hotel there is no fridge and not even basic bath amenities.
Reviewed July 04, 2012
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6.0
Brenda from United States
Couple
Standard Double Room
Stayed 1 night in June 2012
Great location, neat shopping in area.
Location
Stayed here in 2001, it has changed since then, but good location to restaurants and shopping, and the park for running.
Reviewed June 28, 2012
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7.6
Alain from France
Couple
Standard Double Room
Stayed 1 night in September 2016
Overnight stay
Bon rapport qualité prix pour une nuit.
Reviewed September 14, 2016
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8.4
Sibylle from Germany
Solo traveler
Triple Room
Stayed 1 night in January 2017
Top Preis/Leistungsverhältnis.Nettes Personal
Ich kenne Novum Gates und Novum Kronprinz in B . Das Gates hat ein fantastisches Preis/Leistungsverhältnis,nettes Personal und eine gute Lage. Frühstück dazuzubuchen lohnt sich. Sind 12,90€, aber diese lohnen sich.Frühstücksraum hat gemütliches Ambiente. Komme gern wieder.
Reviewed January 17, 2017
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8.8
Friedrich from Germany
Business traveler
Single Room Queen Size Bed
Stayed 2 nights in January 2017
empfehlenswert
--
Reviewed January 12, 2017
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8.4
Christine from Germany
Solo traveler
Triple Room
Stayed 1 night in December 2016
Perfekte Lage, ruhig, alles schnell erreichbar
Wäre ideal für Theaterbesucher, Renaissance-Theater direkt nebenan, Ku'damm-Theater und andere fußläufig. Tiergarten und Siegessäule sind schnell erreichbar. Was mir nicht gefallen hat, war der Zimmerservice, der sich ungebeten und unangemeldet um kurz nach 9 Uhr Zugang zu meinem Zimmer verschaffte (innen steckender Schlüssel ließ sich einfach aushebeln).
Reviewed December 31, 2016
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6.8
Joerg from Germany
Group
Quadruple Room
Stayed 3 nights in July 2016
Übernachtung im 4-Bett-Zimmer zentral
Leider war das 4-Bett-Zimmer mit einem Doppelbett und einer viel zu kleinen unbequemen Klappcouch ausgestattet. Die Handtücher die getauscht werden sollen wurden zwar mitgenommen aber keine neuen mehr hingehängt. So funktioniert es leider nicht. Die Lage in Berlin ist super, viele kleine Kneipen in der Nähe.
Reviewed July 27, 2016
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6.8
Ingo from Germany
Family with teens
Triple Room
Stayed 3 nights in March 2016
Hotel nicht zu empfehlen
Altes Haus, altes Mobiliar , Parkplatz sehr teuer , im Oktober 2015 im Novum Aldea gewesen, preislich und Ausstattung deutlich besser bei ähnlich guter Lage
Reviewed April 19, 2016
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7.6
Anne from Germany
Business traveler
Double Room Queen Size Bed
Stayed 6 nights in March 2016
Schlechte Erreichbarkeit für internationale Gäste
Für internationale Gäste keine Erreichbarkeit der Rezeption. Man wird in die Hauptzentrale in Hamburg weitergeleitet, oder es geht keiner an das Telefon.
Reviewed March 08, 2016
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8.0
UWE from Germany
Business traveler
Triple Room
Stayed 2 nights in January 2015
Super Preis
Lage - Sauberkeit - Anbindung an ÖPNV
Für einen Kurzaufenthalt zu empfehlen.
Reviewed August 07, 2015
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7.3
Tomas from Germany
Business traveler
Single Room Queen Size Bed
Stayed 1 night in June 2015
Sauberes Hotel mit guter Verkehrsanbindung
Gute Lage, wenn man sie bekommt: Große Zimmer
zufriedenstellend
Reviewed June 11, 2015
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4.3
Thomas from Germany
Couple
Standard Double Room
Stayed 3 nights in April 2015
Gut und günstig - gerne wieder
Gute LAge
Reviewed April 25, 2015
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8.3
Waltraud from Austria
Business traveler
Single Room Queen Size Bed
Stayed 1 night in April 2015
Preis-Leistung sehr gut
Lage, Preis, kurzfristige Verfügbarkeit
alles sehr gut, gerne wieder, Speisen hatte ich keine!
Reviewed April 15, 2015
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8.7
Katerina from Germany
Business traveler
Double Room Queen Size Bed
Stayed 2 nights in April 2015
ein passables Hotel
Die Lage
War ganz in Ordnung
Reviewed April 14, 2015
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8.3
Barrington from United Kingdom
Solo traveler
Single Room Queen Size Bed
Stayed 1 night in April 2015
Super Lage
Frühstück, Bett, Lage
Absolut toll
Reviewed April 09, 2015
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8.3
Christoph from Germany
Solo traveler
Standard Single Room
Stayed 1 night in April 2015
Sehr zu empfehlen
Schnäppchenpreis, schönes Zimmer, tolle Lage
Reviewed April 08, 2015
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9.3
sven from Germany
Business traveler
Double Room Queen Size Bed
Stayed 5 nights in March 2015
Eine woche novum hotel
Fruehstueck
Reviewed March 21, 2015
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6.7
Hannes from Germany
Solo traveler
Standard Single Room
Stayed 1 night in February 2015
gutes sauberes hotel
komfort Sauberkeit lage
Sehr gut
Reviewed February 23, 2015
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9.3
Romy from Germany
Couple
Standard Double Room
Stayed 1 night in January 2015
gerne wieder
Sauberkeit,Freundlcihkeit
Reviewed January 17, 2015
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9.7
Petra from Germany
Solo traveler
Single Room Queen Size Bed
Stayed 1 night in January 2015
Sehr zu empfehlen
Preis-Leistungsverhältnis, Ruhe, Freundlichkeit
Vielen Dank, komme immer gerne wieder!! Ich bin in den letzten Jahren in Berlin Charlottenburg oder Wilmersdorf immer wieder in Hotels untergekommen, aber in diesem Hotel habe ich mich immer wieder gerne eingebucht, weil das Preis-Leistungsverhältnis für meine Bedürfnisse einfach spitze ist!
Reviewed January 06, 2015
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8.7
holger from Germany
Couple
Double Room Queen Size Bed
Stayed 1 night in December 2014
ein wenig unorganisiert
zentrale Lage, super sauber, ansprechende Optik
An sich ist das Hotel super. Gestört hat, dass unser Zimmer gebuchtes Doppelzimmer eigentlich ein Einzelzimmer war... Nur eine Garnitur Handtücher, nur 1 mal Bettzeug.... Auch das als "Queensize" angepriesene Bett war ein etwas größeres Einzelbett (max. 1,2m breit). - vllt schläft die Queen allein, dann ist das mehr als ausreichend. Auf Anfrage bei der Rezeption wurde ein weiterer Satz Bettzeug und Handtücher ausgegeben... In Summe trotzdem ein super Hotel.
Reviewed January 02, 2015
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7.3
Mumtaz from Germany
Group
Standard Double Room
Stayed 1 night in November 2014
Nur die Dame am Empfang war unfreundlich
Bad,Sauberkeit und Fernsehen
Reviewed December 02, 2014
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7.7
Andreas from Germany
Solo traveler
Single Room Queen Size Bed
Stayed 2 nights in November 2014
o.K.
zentral gelegen, gute Verkehrsanbindung,ruhig
Reviewed November 16, 2014
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6.3
Fabian from Germany
Couple
Standard Double Room
Stayed 3 nights in November 2014
Titel
Lage Lage Lage
Super gelegen, Sauberkeit ok, Schimmel in der Dusche war weniger ok, kein Frühstück gebucht von daher keine Aussage zum Essen
Reviewed November 11, 2014
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5.3
Isabel from Germany
Couple
Standard Double Room
Stayed 1 night in October 2014
Für eine Nacht ausreichend
Das Bett war bequem und die Lage super.
Der Empfang war ständig nicht besetzt, was Check in und Check out erschwerten. Das Zimmer war zwar gross, allerdings wirkten die Möbel sehr abgewohnt. Die Wände bräuchten einen neuen Anstrich. Es gab zwar zwei Kleiderstangen im Schrank, allerdings keine Kleiderbügel. Das Waschbecken im Bad war dreckig, genau wie die Dusche. Leider hatten wir auch nur eine fast leere, aber schick gefaltete Toilettenpapierrolle zur Verfügung, die gerade so für unseren sehr kurzen Aufenthalt gereicht hat. Unsere Zimmertür wirkte nicht sehr robust, umso trauriger war es, dass der zusätzliche Sicherheitsriegel, der sich an der Tür befand, defekt war. Allerdings war das Bett sehr bequem. Kurz gefasst: Beim nächsten Mal sind wir sicher woanders zu Gast.
Reviewed November 02, 2014
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3.7
THOMAS from Germany
Group
Double Room Queen Size Bed
Stayed 4 nights in August 2014
Gutes Hotel in perfekter Lage
Lage, Frühstück, Ruhe
Wir waren für drei Tage in diesem Hotel. Es war bereits mein zweiter Aufenthalt hier. Die Lage, direkt neben einer U-Bahn (U2) und Bus-Station ist perfekt. Das Frühstück ist reichhaltig, die Mitarbeiter freundlich. Das Zimmer diesmal war etwas klein geraten, bei meinem letzten Aufenthalt war es ca. doppelt so groß, obwohl selbe Kategorie Doppelzimmer gebucht. Die Zimmer sind sauber. Würde hier wieder buchen!
Reviewed September 12, 2014
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5.0
Torsten from Luxembourg
Business traveler
Double Room Queen Size Bed
Stayed 1 night in March 2014
Enttäuschend
Nur die Lage
Die Zimmer sind sehr einfach und sporadisch eingerichtet. Das Badezimmer hat gestunken. Das Hotel kann ich beim besten Willen nicht empfehlen, auch wenn ich nur gute ,r die Übernachtung gezahlt habe.
Reviewed April 07, 2014
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8.3
Suad from Germany
Solo traveler
Single Room Queen Size Bed
Stayed 1 night in March 2014
einfach klasse.
der pries, freundliches personal und die lage des hotels.
ich kann dieses hotel nur empfehle. ich war jetzt zum dritten mal in dem hotel und ich kann nur sagen klasse hotel. wenn ich wieder in berlin bin, werde ich jedenfalls wieder dort übernachte.
Reviewed April 04, 2014
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9.7
David from Germany
Solo traveler
Standard Single Room
Stayed 1 night in December 2013
Nur eine Nacht in Berlin
Freundliches und kompetentes Personal, Sehr schöne Zimmer, sehr sauber!
Nur eine Nacht, aber voll zufrieden. Gutes Preis- Leistungsverhältnis. Top Anbindung an öffentliche Verkehrsmittel, nur 15 Minuten bis zum Alexanderplatz.
Reviewed December 05, 2013
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6.0
Martin from Germany
Solo traveler
Triple Room
Stayed 1 night in August 2013
Gute Lage nähe Bahnhof Zoo
Lage, Preis
Das Hotel liegt zentral beim Bahnhof Zoo, daher ist auch der Flughafen Tegel gut erreichbar (per Bus in 20 Minuten)
Reviewed September 10, 2013
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7.7
Marcello from Sweden
Business traveler
Standard Single Room
Stayed 1 night in September 2012
Super Preisleistungsverhältnis während Messe
Nette Annehmlichkeiten wie Getränke- und Snackautomat und gratis Zeitungen und WiFi
Tolle Wahl während Messe (IFA), gute Lage in Charlottenburg mit vielen netten Geschäften und Restaurants fußläufig und guter Anbindung an die öffentlichen Verkehrsmittel. Tiefgarage vorhanden und free WiFi aber keine Minibar auf den Zimmern, dafür aber ein Gertränke+ Snackautomat in der Lobby
Reviewed September 07, 2012
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8.0
Heidrun from Germany
Family with teens
Triple Room
Stayed 1 night in August 2012
Freundlicher Service, Zimmer ok
gute S-Bahn Anbindung, bequeme Betten
wir hatten ein dreier zimmer. die kinder fanden den raum sehr ansprechend, da sehr hoch (altbau). das zimmer bot genügend platz, bad ok. leider hatten wir das zimmer direkt an der verbindungstür zum frühstückssaal. die verbindungstür ist eine feuerschutztür und hat einen entsprechenden schließmechanismus, so dass ab beginn frühstückszeit das ständige "zuknallgeräusch" den schlaf vorzeitig beendet hat. das frühstück bot für jeden etwas: eier in verschiedener zubereitung, joghurt, früchte marmelade, wurst, käse, müsli etc. es war nicht außergewöhnlich, aber es gibt auch nichts zu meckern.
Reviewed August 13, 2012
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6.3
Jutta from Germany
Couple
Comfort Double Room
Stayed 2 nights in May 2012
gut geeignet für Kurzurlaub
Nähe zu offentlichen Verkehrsmitteln, gute Restaurants und Geschäfte in der Umgebung, saubere Zimmer
Freundlicher Empfang an der Rezeption, ansonsten eher unpersönlich. Kleines, aber sauberes Zimmer zum ruhigen Innenhof. Frühstück eher enttäuschend für 9,50€. Auswahl und Ambiente nicht wirklich gut. Lieber in einem der Cafees in der Nähe frühstücken ! Gute Parkmglichkeiten an der Straße und sehr gute Anbindung an öffentliche Verkehrsmittel. Interessante Umgebung mit zahlreichen Restaurants und netten kleinen Geschäften. Anständiges Hotel, dass aber keine Highlights bietet.
Reviewed June 12, 2012
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5.7
Gert-Jan from Netherlands
Couple
Standard Double Room
Stayed 2 nights in April 2012
Onprettige service en ontvangst, kamer verder oke
Dichtbij de metro
De ontvangst viel tegen. Er was geen glimlach aanwezig, een beetje zurige mensen. De kamer was verder wel oké, geen dubbelbed en dat was jammer. De leeslampjes hingen te bungelen, waren dus stuk. Het hotel ligt dichtbij de Metro en dat is handig om Berlijn in te kunnen gaan.
Reviewed May 19, 2012
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6.0
Titiya from Thailand
Business traveler
Standard Single Room
Stayed 1 night in April 2012
Hotel Gates Novum Berlin
ทำเลสะดวก
ที่ตั้งพอใช้ได้ ห้องพักใช้ได้ พนักงานให้บริการดี ดูแลเอาใจใส่ ให้ความช่วยเหลือดี ยิ้มแย้ม พูดจาดี ห้องพักมีสิ่งอำนวยครบ อยู่ใกล้แหล่งช้อปปิ้ง โดยรวมถือว่ามีความสะดวก พนักงานบริการดี พนักงานทุกคนพูดภาษาอังกฤษได้ สมราคา คุ้มค่ากับราคาที่ได้เสียไป
Reviewed April 24, 2012
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7.6
Chanmin from South Korea
Solo traveler
Single Room Queen Size Bed
Stayed 2 nights in May 2017
베를린 가격대비 쏘쏘
엘리베이터가 느리고 작은것이 흠이긴하지만 나름 괜찮았음. 방도 크고 1명이 숙박했는데 5인실 제공.
Reviewed May 14, 2017
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8.0
Yu from China
Solo traveler
Standard Double Room
Stayed 2 nights in July 2012
位置好,价格合理
位置好,房间大
位置不错,价格合理,从柏林tegel机场打车到酒店只需要15欧元。走路去市中心的动物园车站只需要8-10分钟,距最近的地铁站只需要走3分钟。服务员热情,早餐也算丰富。房间大,酒店新。最烦人的是wifi,虽然免费,但如果用手机的话,信号很低而且经常没有信号,网络很慢。酒店安静,周围环境好。
Reviewed July 18, 2012
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8.3
Yu from China
Solo traveler
Standard Double Room
Stayed 2 nights in July 2012
位置不错,服务好
位置不错,从柏林Tegel机场打车到酒店只需要15欧元。走路去市中心的动物园车站只需要8-10分钟,距最近的地铁站只需要走3分钟。服务员热情,早餐也算丰富。房间大,酒店新。最烦人的是WIFI,虽然免费,但如果用手机的话,信号很低而且经常没有信号,网络很慢。
Reviewed July 18, 2012
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