Clean & Good Location ”

Novum Hotel chain always maintains a good standard clean comfortable room with knowlegdeable & friendly staff If I can open the window in summer I’m happy as AC is non standard across all Vienna hotels within this budget price. - you can always ask for a fan on very hot nights

Great value hotel”

I got a great deal by booking in this hotel and when I walked into my room I was surprised because it exceeded my expectations. The room consists of 2 separate sections and it was air-conditioned. I had some trouble accessing my room with the key and I had to wait till it got fixed 2 days later. Anyways the room is clean and comfortable but I can't recommend the breakfast which we had for one time and skipped later on for the favor of nearby Cafe. Most of stuff are friendly with very few exceptions! I highly recommend this hotel and will be staying in it in future visits to Vienna.

Excellent”

Good hotel to sleep over while in Vienna. Very close to the Stadthalle if you are in for a concert. Very close to trams and metro going to Donauturm, Schonbrunn Palace, Inner Stadt and Cental Cemetery. All in all a decent place.

Good value, restaurants surrounded, park convenient”

The hotel is within walking distance from P+R. Public transportation convenient to Vienna center. Surrounded by lots of diverse restaurants. Room is clean, spacious, and affordable.

Great place close to the center”

Great hotel, close to the center, many shops and cafes around. Tram stop in front of it. Big rooms, clean, very quiet. The prices are quite low. Clean rooms and bathroom, very warm room and comfortable bed. Fast and free wi-fi.

Comfortable hotel for long period holiday”

This hotel consider to be very good for family stay because there are kitchen in the room so you can have family dinner in your room. Price also very cheap comparing with 4 stars hotel near by. The only concern point is distance from railway. For travelers with HEAVY baggage like me and my wife then I suggest to take taxi for first time going there because way is quite confuse even you a map and distance is quite far for HEAVY baggage.

Exceptional”

We had a great stay, the room was very spacious and beds were comfortable. Great location with so much option since tram 5 stops in front of the hotel and tram 49 and 18/16 a short distance from the hotel. Check in and check out was great. Mr Hassan at the reception was very accommodating and helpful. For families with children the family room is a good choice with air condition .

Perfect except one thing”

Hotel is nice in general but I got confused when they've tried to charge me with one extra breakfast. My boyfriend, unfortunately, got flu and spend most of the time in the room because he had a fever and was coughing all the time so I went to have breakfast alone twice. Both times I've picked up a glass of hot water for him from the coffee machine and asked waiters if I can do it (one of them even shared a sachet of aspirin which is I am grateful for). And I clearly remember I've signed 1 breakfast in their journal each time. I've refused to pay for the breakfast I didn't have and the gentleman at the reception was not really happy abt it obviously. So be careful abt that.

Comfy but noisy”

The hotel is situated very near to the underground, Burggasse-Stadthalle. There are numerous food kiosk outside the metro. The hotel reception was very accomodating & pleasant. We arrived slightly earlier than the check-in time and were given the first cleaned room available. The map supplied was rather confusing, perhaps a simplified version with the main places of interest marked would be better. It was unfortunate that kettle & safe were not made available in the rooms. A shop within the compound was undergoing some renovation so it can be quite noisy in the morning.

Very decent hotel in a good location”

This hotel is really nice, not very fancy, but has everything you need to feel comfortable. The rooms are clean, very warm, the heating system is excellent, and the hotel staff is helpful. It is located close to the metro station, but not so close to the city centre, you cannot walk there.The only thing they can improve is their customer service. Before we got there I sent few inquiries about the facilities and other things, and no one answered me. All together, I would definitely stay in the same hotel.

good location, clean hotel with helpful friendly staff”

Clean comfortable room (except for the very small shower area); lift is small, old and slow and there are several steps between the lift landing and car park making carrying luggage a bit challenging; the breakfast at 6.90 Euros per head is good value for money as there is a wide variety of food; though we had to pay 15 euros (discounted price for hotel guests) a night for parking, it would probably cost more if we were to drive and park elsewhere throughout the day.

Clean and modern hotel near to tram and metro”

Clen and modern hotel. Parking in the garage with direct access to the hotel. Can be noisy in the morning as it is in the middle of the city. Tram station 2 Minutes by foot, metro about 15 minutes by foot. Many small cafes and bakeries nearby. Walking to the city center takes about 30 Minutes. No facility for coffee or tea, bottle of water needs to be paid for.

Good location of the hotel. ”

Beautiful view of Vienna, Austria, near the metro station and restaurants, room clean. No AC for summer.

Very good”

A reasonable price hotel. The breakfast is very good. The room is large enough to open two luggages. Many clothes rack to hold our clothes with a large wardrobe. Overall is above average. This hotel is recommendable. Hong Kong sightseeing traveller Owen

Clean hotel, very accessible location, efficient staff, good breakfast. ”

We booked an "economy" room and realized upon arrival that it means no airconditioning. We talked to the staff and they corrected it immediately, with a little additonal per day charge of course. They're firm with the check-in time. All-in-all a good hotel.

Nice holtel for a good price at a good location”

The room was decent size and clean, the bed comfortable, lots of TV channels. The staff was helpful in general, but the best thing is that the hotel is clean and quiet and very close to the main street. I recommend it again! :)

Hotel Pension Kaffeemuehle”

hotel walking distance from the train station west banhof and there's a laundromat around the corner. It has everything you need for a comfortable stay in Vienna. alis hotel around is a nice shopping area with trees.

Clean and great location”

There is nothing to complaint about this hotel. Spacious. Very clean. But untill we got interrepted by the staff opening the room door without knocking. Please train your staff how to knock before bashing in to the hotel room. Knock even when there is no one. At least knock and wait if there is any response. Knock!! Knock!! Knock!! Simple manners. Guess the cleaner enthusiasm in cleaning the room is why the room is clean.

Budget Hotel in an expensive city”

vienna is very expensive, and this hotel was the best deal i could find. included breakfast and internet. rooms are very basic but clean. close to the metro to get into the city. good hotel for one night, and business travellers.

Clean and 8 minutes walking distance to west train station ”

Clean and near to Schonbrunn Palace from west train station and departure place to Salzburg and Innsbruck except access to a no. of old town of Vienna is farther compared to central station.