Novum Hotel Kaffeemuhle
Novum Hotel Kaffeemuhle
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9.2
Exceptional

"Hotel staff were very helpful n friendly."

Nora

|

February 1, 2018

Economy Single Room - Room plan Novum Hotel Kaffeemuhle
Economy Single Room - Room plan
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Lobby Novum Hotel Kaffeemuhle
Lobby
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Lobby Novum Hotel Kaffeemuhle
Lobby
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Interior view Novum Hotel Kaffeemuhle
Interior view
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See map Novum Hotel Kaffeemuhle
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Excellent
Location
8.2
See all 38 photos Novum Hotel Kaffeemuhle
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What guests are saying:
Please check the parking fee. 15 EUR per day
ANA from Romania
Couple
very clean ,big rooms and bathrooms,near to Mariahilfer strasse which is very important unlike to centre centre hotels.when you have there the u bahn everything is near.
Basem from Jordan
Solo traveler
The location was very good
habib from Malaysia
Business traveler
The team was really nice and helped us a lot. The location is perfect, not far from the city centre but just enough so you are in a calm area at night. I recommend this hôtel !
Yann from France
Couple
Good for short stay.
Nishank from Australia
Solo traveler
Tidy room with new bathroom. Location is perfect for travelers which want to see the city.
Michael from Austria
Solo traveler
Beddings smell like bleach which is a sign that's its being cleaned well.. room is very clean! Worth the price!
CHEN from China
Couple
Location of hotel convenient to lots of local transportation. Nearby convenience store, restaurants and launderette. Would return to this hotel again
Jennifer from Malaysia
Family with teens

Novum Hotel Kaffeemuhle

Excellent location
- 2.07 kilometers from city center
- What's nearby?
Very good
From 328 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.2
Recommended by 87% of guests
Value for money8.0
Distance to city center1 km
Location rating8.2
Nearest airportVienna International Airport (VIE)
Distance to airport18.2 km
  • 550 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Vending machine

  • Restaurants

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago | 7 travelers are looking at this property right now
Standard Triple Room
Standard Triple Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 queen bed
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Standard Double Room
Standard Double Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
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Family
Family
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 double bed or 2 single be...
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Economy Single Room
Economy Single Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 queen bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
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Quadruple Room
Quadruple Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds and 1 king be...
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Room Economy
Room Economy
...
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    Economy Room
    Economy Room
    ...
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      Have a question for Novum Hotel Kaffeemuhle?

      What people love about the property

      • 7.6
        Very good

        "Pros: staff are very friendly and helpful."

        Jose

        |

        October 14, 2016

      • 9.2
        Exceptional

        "All-in-all a good hotel."

        Heidi

        |

        July 31, 2016

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      More about Novum Hotel Kaffeemuhle

      More about Novum Hotel Kaffeemuhle

      9.6
      Exceptional

      "Location is perfect for travelers which want to see the city..."

      Michael

      |

      March 5, 2017

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What they offer

      7.2
      Very good

      "The bed and pillows were surprisingly very comfortable."

      Andrew

      |

      May 10, 2017

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (328)Booking.com Reviews (3790)
      7.8
      /
      10
      Cleanliness8.2
      Facilities7.0
      Location8.2
      Room comfort and quality7.5
      Service7.9
      Value for money8.0
      Provided by verified guests of Agoda
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      All guests (328)
      All room types
      Showing 171 verified guest comments
      12345
      8.0
      Excellent
      Geok from Singapore
      Couple
      Standard Double Room
      Stayed 3 nights in September 2018
      good location, clean hotel with helpful friendly staff”
      Clean comfortable room (except for the very small shower area); lift is small, old and slow and there are several steps between the lift landing and car park making carrying luggage a bit challenging; the breakfast at 6.90 Euros per head is good value for money as there is a wide variety of food; though we had to pay 15 euros (discounted price for hotel guests) a night for parking, it would probably cost more if we were to drive and park elsewhere throughout the day.
      Reviewed September 29, 2018
      10.0
      Exceptional
      James from Australia
      Solo traveler
      Standard Double Room
      Stayed 1 night in July 2018
      Clean & Good Location ”
      Novum Hotel chain always maintains a good standard clean comfortable room with knowlegdeable & friendly staff If I can open the window in summer I’m happy as AC is non standard across all Vienna hotels within this budget price. - you can always ask for a fan on very hot nights
      Reviewed August 04, 2018
      8.8
      Excellent
      Tamila from Ukraine
      Couple
      Standard Double Room
      Stayed 3 nights in October 2018
      Perfect except one thing”
      Hotel is nice in general but I got confused when they've tried to charge me with one extra breakfast. My boyfriend, unfortunately, got flu and spend most of the time in the room because he had a fever and was coughing all the time so I went to have breakfast alone twice. Both times I've picked up a glass of hot water for him from the coffee machine and asked waiters if I can do it (one of them even shared a sachet of aspirin which is I am grateful for). And I clearly remember I've signed 1 breakfast in their journal each time. I've refused to pay for the breakfast I didn't have and the gentleman at the reception was not really happy abt it obviously. So be careful abt that.
      Reviewed October 16, 2018
      9.6
      Exceptional
      Ana from Germany
      Business traveler
      Standard Double Room
      Stayed 3 nights in October 2018
      Super satisfied! I requested a quiet room and they managed perfectly, Thanks!”
      The breakfast is very complete and affordable. They respected the need for a quiet room and my room was on top of this big- which really helped us because we were travelling for work. The staff is friendly and everything went better than expected. Only a tiny detail is that, it would have been great to have more hangers or space where to store things in the toilet. I am super happy to have stayed here!
      Reviewed October 09, 2018
      7.2
      Very good
      Shu-chuen from Taiwan
      Solo traveler
      Standard Double Room
      Stayed 2 nights in June 2018
      Good”
      Good points: 1. After 12pm I can check in which was earlier than average. 2. Breakfast quality. 3. Near Railway West Station. Good Location. Bad points: 1. The elevator is small and old. 2. Some rooms may not have air conditioners.
      Reviewed June 22, 2018
      8.8
      Excellent
      Romy from New Zealand
      Solo traveler
      Standard Double Room
      Stayed 2 nights in January 2018
      Clean, Good value.”
      It's a clean and well- looked after chain hotel. Good value.
      Reviewed September 30, 2018
      9.2
      Exceptional
      Ulrich from Germany
      Couple
      Standard Double Room
      Stayed 2 nights in July 2017
      Clean and modern hotel near to tram and metro”
      Clen and modern hotel. Parking in the garage with direct access to the hotel. Can be noisy in the morning as it is in the middle of the city. Tram station 2 Minutes by foot, metro about 15 minutes by foot. Many small cafes and bakeries nearby. Walking to the city center takes about 30 Minutes. No facility for coffee or tea, bottle of water needs to be paid for.
      Reviewed August 13, 2017
      2.8
      Hern from Malaysia
      Group
      Quadruple Room
      Stayed 3 nights in April 2018
      Make sure to avoid at all cost..”
      We booked this place for 3 nights. Upon arriving at Vienna we dropped our luggage in the room and went out. My wife and a friend thought the toilet stinks (maybe a dead rat etc.) and wanted to complain but i insist we let the toilet exhaust run and maybe the smell will go when we return later. We came back at night and the smell was still there. So we went to the reception, brought the receptionist up and he also agrees that it stinks. We then requested for a refund since they are fully booked so they cant give us another room. Called agoda team and spoke with the receptionist yet still no feedback from them. Such manupilative way of running a business. Beds are dirty with many hairs, no water boiling pot and no hair dryer. And wont refund even when they agree its their mistake? Avoid at all cost..Best regards
      Reviewed April 12, 2018
      8.4
      Excellent
      Sanja from Serbia
      Couple
      Standard Double Room
      Stayed 1 night in January 2018
      Very decent hotel in a good location”
      This hotel is really nice, not very fancy, but has everything you need to feel comfortable. The rooms are clean, very warm, the heating system is excellent, and the hotel staff is helpful. It is located close to the metro station, but not so close to the city centre, you cannot walk there.The only thing they can improve is their customer service. Before we got there I sent few inquiries about the facilities and other things, and no one answered me. All together, I would definitely stay in the same hotel.
      Reviewed January 30, 2018
      8.4
      Excellent
      Jarmo from Finland
      Couple
      Standard Double Room
      Stayed 2 nights in July 2018
      good”
      location near public traffic. room was ok.
      Reviewed July 30, 2018
      9.2
      Exceptional
      IBRAHIM from Egypt
      Solo traveler
      Standard Double Room
      Stayed 2 nights in July 2018
      Excellent good value for money”
      NIce hotel not so far from the city center, like 20 min by transportation
      Reviewed July 08, 2018
      9.6
      Exceptional
      Scott from United States
      Group
      Standard Double Room
      Stayed 3 nights in June 2018
      Great hotel!”
      No complaints whatsoever.
      Reviewed June 28, 2018
      6.4
      Good
      Wararat from United States
      Family with teens
      Family
      Stayed 5 nights in June 2018
      Okay - No AC”
      Generally okay but no AC which made sleeping difficult in 80 degree weather. Also, I booked a family room with two rooms but they had already given that one room away and we were all in one room together. We were also told at the front desk that the taxi to the airport would be 65 Euro but there are fixed prices of around 36 Euro for most taxi companies to and from the airport. Make them call 40100 and you'll get the lower cost. Breakfast wasn't bad and there is enough choice to fill most people. Coffee is espresso only. No large cups of coffee like in the States to be found anywhere.
      Reviewed June 23, 2018
      8.4
      Excellent
      Maria
      Family with teens
      Standard Triple Room
      Stayed 1 night in September 2018
      Excellent”
      Good location, comfortable bed. Breakfast was very good. The only problem was broken elevator.
      Reviewed October 01, 2018
      8.4
      Excellent
      busra from Turkey
      Business traveler
      Economy Single Room
      Stayed 1 night in September 2018
      Excellent”
      recepsionist was very helpful.room was good. hotel is close to tram station.
      Reviewed September 19, 2018
      7.6
      Very good
      Shu-chuen from Taiwan
      Solo traveler
      Standard Double Room
      Stayed 1 night in June 2018
      Good”
      Hope to improve the elevator and some rooms without air conditioners.
      Reviewed June 22, 2018
      10.0
      Exceptional
      Vladislav from Bulgaria
      Solo traveler
      Standard Double Room
      Stayed 4 nights in November 2017
      Great place close to the center”
      Great hotel, close to the center, many shops and cafes around. Tram stop in front of it. Big rooms, clean, very quiet. The prices are quite low. Clean rooms and bathroom, very warm room and comfortable bed. Fast and free wi-fi.
      Reviewed December 04, 2017
      5.6
      Gek from Malaysia
      Family with teens
      Quadruple Room
      Stayed 2 nights in February 2017
      Above average”
      There was no wifi in the room as stated earlier. Even the kettle for boiling water need deposit. The staff always given us the wrong information and direction of the town even it is located just a stone throw away from the hotel.
      Reviewed March 05, 2017
      9.2
      Exceptional
      Heidi from Philippines
      Family with teens
      Stayed 2 nights in July 2016
      Clean hotel, very accessible location, efficient staff, good breakfast. ”
      We booked an "economy" room and realized upon arrival that it means no airconditioning. We talked to the staff and they corrected it immediately, with a little additonal per day charge of course. They're firm with the check-in time. All-in-all a good hotel.
      Reviewed July 31, 2016
      9.3
      Exceptional
      Aniko from Hungary
      Couple
      Standard Triple Room
      Stayed 2 nights in August 2014
      Nice holtel for a good price at a good location”
      Clean room, nice staff with good English, good location
      The room was decent size and clean, the bed comfortable, lots of TV channels. The staff was helpful in general, but the best thing is that the hotel is clean and quiet and very close to the main street. I recommend it again! :)
      Reviewed September 14, 2014
      12345
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      Novum Hotel Kaffeemuhle
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      • Excellent location
      • Kunsthistorisches Museum
      • Wien Westbahnhof Train Station is within 0.55 km