Novum Hotel München – Am Hauptbahnhof

All are good, comfortable for person who using train for transportation. Just mention that inside the room should change all pillows, it's too old and the sponge inside is gone . The reception here, all are very good relationship.

This hotel is not the regular $700/night hotel it claims to be on the Agoda web site. This is a cheap hotel acquired by Novum to make a profit by putting lipstick on a pig. They are boarding fraud with their advertising 5-star regular prices for a cheap 1-star hotel. We paid an "80% discounted price" of 125 euros which made us believe that we would be staying in a first class hotel. Instead, this was the worst, but highest price, hotel that we stayed in during our 2 weeks in Europe. The reviews of this hotel that I read on the Agoda website must be fake, except for the one that mentioned bed bugs. My wife broke out with a skin rash on her neck which she thinks was from the rotten smelling pillow. The bed, pillows and carpet appeared to be at least 30 to 40 years old. Also, we had a hard time finding this place. It has a small "Hotel" sign and a very small entry way and lobby, similar to cheap apartment hotels. Beware! Don't be deceived like we were!

Good location and near by Munich HB station.You can leave the lagguage in the hotel if you go to the other city buy need to pay 5 Eur/night

Good Location, Value for Money, but may not good for summer. Because it doesn't have Air Condition or Fan, so you need to open windows. My room is on a Hauptbahnhof side that's so noisy from tram, bus, taxi beep noise all night.

Hotel location was excellent we arrived by train so only had to walk across the street to hotel On the return journey we only had to walk across the street to catch Lufthansa express to airport Around corner from hotel is an Aldi and we were able to purchase a salad each for 1.47 euro No airconditioning but we purchased a fan for 27 euro which was well worth it as it was very hot Also hotel was walking distance to city centre and hop on and hop off terminal

Pros- walking distance to central train station and subways, lot of restaurants nearby (in the train stations). Walking distance to the gray line sight seeing (klook) tours starting point. Free wifi. Very friendly staff and willing to support all your queries.Can safely leave your bag while you spend last minute shopping. Buses to the airport are walking distance too. Cons - carpet looks not so clean, no airconditioning during summer

Bathroom not clean everyday and bed sheet also never been changed even though we have stayed 5 nights continuously. Furthermore we are appreciate if you would provide small refrigerator as well. Thanks

Although some staff were polite and helpful, they are not good at dealing with customer complains. We booked a comfort double room but was given a room which only looked like a double room. When we questioned the hotel staff, the answer they could give was Agoda put on wrong photos for comfort double room and didn't want to replace the wrong ones if the hotel has feedbacked for many times. The hotel could not show us the differences between the double room and comfort double room as it was fully booked, and didn't propose any compensations either. We felt being cheated and not being respected fully. If we didn't feedback the differences between the Agoda photos and the actual rooms for comfort double room, think the hotel staff would never mention this mistake by Agoda although they alr knew it for long enough time. Such a disappointment.

Pros - just opposite main station - grocery shop, food, shopping in short walking distance Cons - i stayed in 1st floor facing the road, was super noisy all the time - i have 4 sticks of chocolate in the room when the time i back one is missing, wonder why * Thanks to the reception that help to send the postcard which stamp also available at the counter

Pros - just opposite main station - grocery shop, food, shopping in short walking distance Cons - i stayed in 1st floor facing the road, was super noisy all the time - i have 4 sticks of chocolate in the room when the time i back one is missing, wonder why * Thanks to the reception that help to send the postcard which stamp also available at the counter

My family and I have nothing but praise for this facility. The rooms were clean, quiet, and well-equipped. The staff were friendly and helpful. The location near the train station is ideal for taking day trips and going to and from the airport and it is in walking distance from Marienplatz.

My perception of hotels in Europe is that they’re tiny. This hotel is no exception. It’s tiny. With a full sized bed, there was barely any room for two backpacks There’s also no air conditioning. If you can get over all that, this place is actually not bad. The room was clean and the bed was somewhat comfortable. Bathroom was a workable size although not a lot of space to put stuff. What’s best about this place is location. It’s literally right next to the train station. Need to go to or from other European cities? Take train. Need to go to the airport? Take the S Bahn. Anywhere else in the city? The ubahn got you covered. Marienplatz for sightseeing or Theresaweise for Oktoberfest, 15 minute walk or 2 stops on one of the local trains. If you’re looking for an affordable hotel in a great location and won’t be spending a lot of time in the room, then this place is the place for you.

Stayed here for Oktoberfest, and although the prices were high due to the beer festival being on, they were still reasonable in comparison to other hotels. The hotel was clean, the beds were comfortable, and the staff were all very friendly. The location of the hotel is excellent as it's right next to the station, although quite a few places such as Oktoberfest, Marienplatz etc are all within a 15-20 minute walk. Would definitely consider staying here again.

Stayed here during Oktoberfest. It was the cheapest hotel at that time. Really close to where the festival was. Location was excellent staff was so friendly and helpful. The only thing is the shower curtains was quite old and smelled bad. But we put up with it because everything else was clean and good. Would definitely come back!

I visited there during Octoberfest. I understood the value so high. (But It's too much!!) BTW, the location of the hotel was fantastic where is located in front of the central station. just walk by few minutes. However, the staff did not know the local information, especially the location of Munich ZOB and so on. It was hard for me to communicate with them. It makes me so disappointed.

Location next to train station can’t be beat. Room was very clean, modern, and recently updated. There was a balancing act between opening the windows for temperature control and closing them for noise control, but overall it was comfortable. I would absolutely stay here again if I come back to Munich.

Location was so close to the hauptbahnhof. That part made it nice. Walking distance to many sites as well. Staff very friendly and helpful with the language barriers. Just be prepared for lots of traffic noise. Its not a deterrent to stay here just be prepared.

During our stay, my wife was bitten by bed bugs, her legs, hands, waist were seriously affected. We noticed that there was blood stain on the bed sheet when checked out the hotel. Due to rushing to airport, we did not complain directly to the hotel. The hotel management must pay serious attention to the hygiene and cleanliness of hotel room, especially bed, bed sheets and towels.

Overall, this hotel is really good due to its proximity to the main train station. You can get all kinds of food (including grocery) in the train station. This hotel is also not very far from center of town (Marienplats) -- 15 minutes walk. The room can get hot in the summer time because the room has no air-cont unit or fan.

The most appealing characteristic of this hotel is its close proximity to the central train station. Access to public transportation is convenient, and most major tourist spots are within a reasonable walking distance. Our standard room offered all the basics that we needed - comfortable bedding, a couple closets with safety-deposit box, and a flat-screen TV. The room was a bit compact, but we were very comfortable because we were traveling without much luggage. We arrived two hours before the official time for check-in, and we were very happy that our room was ready for us. After an intercontinental journey that involved problems with some flights, being able to rest was extremely important! All staff members with whom we interacted were courteous and helpful. We had stayed at this hotel in the past - and we will consider it again for future trips to Munich.