8.6

Excellent
/10
(332 reviews)See what guests said
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Xoximilco Cancun by Xcaret 13.1 km
Wet'n Wild Cancun 17.0 km
El Rey Archaeological Zone 22.1 km
Playa Delfines 22.1 km
Mayan Museum of Cancun 23.6 km
Avenida Kukulkan 27.0 km
Interactive Aquarium 27.7 km
La Isla Shopping Village 27.8 km
Torre Escenica 30.6 km
Mercado 28 Market 31.7 km
Nearby landmarks
Playa Punta Caracol 2.9 km
Playa Petempich 4.8 km
Piston Pueblo 12.4 km
Moon Palace 12.5 km
Xoximilco Cancun by Xcaret 13.1 km
Ventura Park 17.0 km
Wet'n Wild Cancun 17.0 km
Coral 17.1 km
Cancún International Airport 17.9 km
Cancun Underwater Museum 22.1 km
Now Sapphire Riviera Cancun Resort And Spa - All Inclusive
 Now Sapphire Riviera Cancun Resort And Spa - All Inclusive
Lobby Now Sapphire Riviera Cancun Resort And Spa - All Inclusive
Interior view Now Sapphire Riviera Cancun Resort And Spa - All Inclusive
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Free Wi-Fi

Now Sapphire Riviera Cancun Resort And Spa - All Inclusive

SUPER MANZANA 11 MANZANA 9 LOTE 10, Playa Caracol, Cancun, Mexico, 77580 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Private beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money7.5
Location rating8.6
Nearest airportCancún International Airport (CUN)
Distance to airport17.9 km

Rooms available at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive

Preferred Club Junior Suite Beach Front Swim Out Double - All Inclusive
...
  • Beach view
  • Balcony/terrace
  • 2 single beds
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Preferred Club Master Suite Beach Front Swim Out King - All Inclusive
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed
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Preferred Club Family Junior Suite Tropical View - All Inclusive
...
  • Nature view
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Preferred Club Governor Suite - All Inclusive
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed
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Preferred Club Master Suite Ocean Front King - All Inclusive
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
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Preferred Club Junior Suite Beach Front Swim Out King - All Inclusive
...
  • Beach view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Preferred Club Junior Suite Tropical View Double - All Inclusive
...
  • Garden view
  • Balcony/terrace
  • 2 double beds
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Preferred Club Junior Suite Ocean Front Double - All Inclusive
...
  • Ocean view
  • Balcony/terrace
  • 2 double beds
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Family Junior Suite Tropical View - All Inclusive
...
  • Nature view
  • Balcony/terrace
  • 1 king bed and 2 single bed...
Enter dates to see prices
Deluxe Junior Suite Tropical View Double
...
  • Garden view
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Now Sapphire Riviera Cancun Resort And Spa - All Inclusive?

For those who wish to drive their own cars, Now Sapphire Riviera Cancun Resort And Spa - All Inclusive has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive.

What are my dining options at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive?

Now Sapphire Riviera Cancun Resort And Spa - All Inclusive features on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive?

Large events and gatherings such as weddings can be hosted at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive. Small or intimate events like honeymoons can also be accomodated.

What is the smoking policy at Now Sapphire Riviera Cancun Resort And Spa - All Inclusive?

Now Sapphire Riviera Cancun Resort And Spa - All Inclusive does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood
Property ranking|Compared to 1,032 Cancun properties
See all rankings
Cleanliness score
8.4/10
Value for money score
7.2/10
Service score
7.2/10
Location score
6.8/10
Better than
96
%
of Cancun properties
Better than
93
%
of Cancun properties
Better than
93
%
of Cancun properties
Better than
92
%
of Cancun properties
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Overall rating:

8.6

Excellent
332 reviews
Cleanliness
8.8
Facilities
8.3
Location
7.5
Read all reviews >
More about Now Sapphire Riviera Cancun Resort And Spa - All Inclusive

More about Now Sapphire Riviera Cancun Resort And Spa - All Inclusive

Located on the Caribbean seafront, 35 km south of Cancún, Now Sapphire features 4 outdoor swimming pools and luxurious rooms with sea or tropical garden views. Free on-site parking is available. The spa at Now Sapphire Riviera Cancun includes a Temazcal steam bath, private oceanfront treatment cabins and a fitness centre. The luxurious rooms have a private balcony or terrace with views of the Caribbean Sea or the tropical garden. The mini bar including soft drinks, bottled water and beer is replenished daily. 24-hour room service is also available. Guests can choose from a range of cuisines at one of the resort’s 6 restaurants, including Mexican, French, Pan-Asian, Mediterranean, Seafood and fine steaks or an international buffet. There are also several outdoor bars and lounges, and live entertainment. Now Sapphire offers a variety of outdoor activities, including beach and pool aerobics, tennis, eurobungee or watersports. A free green fee is available at a nearby golf course. Cancún International Airport is 23 km away.

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What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

Paramour
Cuisine:French
Lemongrass
Cuisine:Asian
Fresco
Cuisine:Mexican
Coco Cafe
No additional information available
Market Cafe
Cuisine:International
Menu:Buffet
Bluewater Grill
No additional information available
Barefoot Grill
No additional information available
Cibu
Cuisine:Mediterranean
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Now Sapphire Riviera Cancun Resort And Spa - All Inclusive from real guests

Provided by verified guests of Agoda
8.0
/
10
Excellent
Cleanliness8.8
Facilities8.3
Location7.5
Service7.8
Value for money7.5
High score for Cancun
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (2)
Jun - Aug (1)
Sep - Nov (3)
Dec - Feb (1)
Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
All guests (13)
All room types
All languages
Showing 7 verified guest comments
6.8
Good
Gary from United States
Couple
Preferred Club Junior Suite Ocean Front King - All Inclusive
Stayed 5 nights in February 2021

Good”

We stayed at the Sapphire for 5 day's for a friend's birthday. I have few major complaints. First, the food was average at best, and they only had 3 restaurants on the property. Second, room service stopped at 10:45, then they only had a small sandwich shop available to get food. And, it was supposed to be open 24 hours, but it was closed on certain nights! Lastly, I'm black, but I definitely think the hotel concentrating on a certain group when it came to music. And, the few times they did play music that was a little more afro-centric tge place would get hyped, including all ethnic groups! Sincerely, Gary

Reviewed February 15, 2021

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10.0
Exceptional
Robert from United States
Couple
Preferred Club Junior Suite Tropical View King - All Inclusive
Stayed 5 nights in November 2020

Amazing time”

First tropical vacation and it was amazing.

Reviewed November 25, 2020

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10.0
Exceptional
Monica from United States
Group
Deluxe Junior Suite Tropical View Double
Stayed 7 nights in October 2020

Amazing staff at this resort!”

This was my second visit to this resort and I can’t say enough about how wonderful all the staff are. They go above and beyond to make your experience great! The resort is also very clean. They had a hurricane hit the week before we arrived, and accept for a few beach umbrellas still needing repair, you wouldn’t even know they got hit. The restaurants provide plenty of different cuisine choices. It’s also a great place to bring kids as they have 3 water slides! Their efforts to sanitize rooms was also amazing. Do yourself a favor and visit this resort, you won’t be disappointed!

Reviewed October 25, 2020

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10.0
Exceptional
Odette from Mexico
Family with teens
Deluxe Junior Suite Tropical View King
Stayed 7 nights in June 2019

Excellent stay, everything was perfect ”

Great location to visit Quintana Roo and Yucatán - lots of history nearby. Coral reef 5 minutes away, Cenotes and water parks 30 minutes away. Staff was amazing - from check in to check out we had absolutely the BEST TIME. Thanks Alfredo, Moises, Jose Miguel, Francisco, Anna, and EVERYBODY else.

Reviewed June 14, 2019

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6.0
Athanasia
Group
Preferred Club Junior Suite Tropical View King - All Inclusive
Stayed 7 nights in May 2019

Worst management staff I have ever encountered! Rude, unreasonable, arrogant! ”

I and another group of four booked a great deal for four people, four rooms on Agoda for the Now Sapphire resort. Upon checking in we were informed that because we didn’t specify the names of the individuals in each room? Our booking was not valid and we needed to pay an additional $5000USD per group! Absolutely ridiculous!! The managements solution was to pay or find somewhere else to stay! We were furious! We contacted Agoda regarding the issue. Agoda was AMAZING, they fought with the hotel for over three hours to get us checked in and continued to fight for us for an additional four days to settle the matter, all while the hotel management continuously threatened to kick us out daily during this first four days. I would NEVER, recommend this hotel!! Simply because of arrogant, rude and threatening behaviour of the management staff. Which is truly unfortunate because the facility, restaurants and the other staff ( servers, activity staff) were incredible.

Reviewed May 30, 2019

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5.6
Deborah
Group
Preferred Club Junior Suite Tropical View King - All Inclusive
Stayed 7 nights in May 2019

Management Sucks”

This Vacation was a nightmare If it wasn't for the hard work of Agoda all eight of our travelers would have been put out on the streets. Hector Perez and Adrian the Booking Managers trued to invalidate our bookings and wanted us to leave even before we checked in... They tried to extort $13000 US from us and only gave us 2 of the eight rooms we booked. We had 4 people jammed in each room Sleeping on cots for 4 of the 7 nights. Thanks to Agoda we were able to stay the whole 7 nights and finally got our 6 additional rooms.

Reviewed May 26, 2019

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8.4
Excellent
Joana from Mexico
Group
Stayed 1 night in October 2020

Excellent”

LO UNICO MALO ES LA PLAYA MUY SUCIA EL MAR SE VEIA NEGRO CON PIEDRAS

Reviewed October 20, 2020

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