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Lobby, Nuanza Hotel and Convention Cikarang in Cikarang
Nuanza Hotel and Convention Cikarang
Lobby, Nuanza Hotel and Convention Cikarang in Cikarang
Lobby, Nuanza Hotel and Convention Cikarang in Cikarang
a view from a balcony of a balcony overlooking a city, Nuanza Hotel and Convention Cikarang in Cikarang
Swimming pool, Nuanza Hotel and Convention Cikarang in Cikarang
a room filled with lots of different types of luggage, Nuanza Hotel and Convention Cikarang in Cikarang

Removed from saved list

8.9

Excellent

637 reviews

637 reviews

Housekeeping11
Breakfast4
Swimming Pool4
See map
See map

8.7

Excellent

Location rating score

Excellent location - 1.36 kilometers from city center
Parking
FREE
Nearby landmarks
Carefour parking Lot 580 m
Carefour 700 m
Indomaret 1.0 km
Taman Kota Jababeka 1.3 km
RS Medirosa 1.6 km
Delta Spa & Lounge Cikarang 1.8 km
Plaza Jababeka 2.0 km
Lippo Cikarang Mall 2.0 km
Waterboom Lippo Cikarang Park 2.1 km
PT. Module Intracs Yasatama 2.2 km
Newly built in 2021

Nuanza Hotel and Convention Cikarang

Jl. Raya Cikarang Cibarusah KM 40 No. 17, Pasirsari, Cikarang Selatan, Cikarang Utara, Cikarang, Indonesia, 17550 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cikarang Utara part of Cikarang, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Newly built

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Sauna

Spa

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

13 travelers have booked today.

Value for money9.1
Location rating8.7

Rooms available at Nuanza Hotel and Convention Cikarang

Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Premier Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Designer Double Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Premier Room - Premier Tower
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Junior Suite - Premier Tower
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Junior Suite Room
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Royal Suite - Premier Tower
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Executive Suite - Premier Tower
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite - Premier Tower
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Designer Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Nuanza Hotel and Convention Cikarang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1000000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Nuanza Hotel and Convention Cikarang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Nuanza Hotel and Convention Cikarang has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cikarang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Nuanza Hotel and Convention Cikarang?

Start your mornings right, with the continental and buffet breakfast options offered at Nuanza Hotel and Convention Cikarang. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 135000 IDR for adults and 67500 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Nuanza Hotel and Convention Cikarang?

Your special occasion or event can be hosted at one of the Nuanza Hotel and Convention Cikarang's versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Nuanza Hotel and Convention Cikarang. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Nuanza Hotel and Convention Cikarang?

On-site venues and convenient event services make Nuanza Hotel and Convention Cikarang an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 2000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang is located in Cikarang Utara, famous for good restaurants such as Ikkyu Japanese Restaurant, Lyv Kitchen & Bar and Kedai Mang Kabayan.

What popular shopping places are close to Nuanza Hotel and Convention Cikarang?

Located in the Cikarang Utara area, Nuanza Hotel and Convention Cikarang is close to great shopping choices like Sentra Grosir Cikarang.

What are popular attractions near Nuanza Hotel and Convention Cikarang?

Guests at Nuanza Hotel and Convention Cikarang can easily visit Taman Kota Jababeka, Taman Sehati and Taman Gedung Pariwisata located in the Cikarang Utara area.

What popular natural sightseeing spots are close to Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang is located in the Cikarang Utara area, which is famous for natural sightseeing destinations such as Green Canyon Karawang.

See map

Explore the neighborhood

What people love about Nuanza Hotel and Convention Cikarang

  • 10

    Exceptional
    Staff 

    "I like this hotel although far from airport but it’s have a great facilities , friendly staffs and very clean"

    Daniel

    |

    March 6, 2023

  • 8.4

    Excellent
    Cleanliness

    "Very good in term of cleanliness and facilities, Nice swimming pool view and the fitness area is spacious and new!"

    Tan

    |

    February 23, 2023

  • 10

    Exceptional
    Location

    "This hotel located in strategic location, just next to exit tol Cikarang Barat."

    fransisca

    |

    May 7, 2022

Property ranking|Compared to 112 Cikarang properties
See all rankings
Cleanliness score
9.5/10
Service score
9.2/10
Value for money score
9.1/10
Location score
8.8/10
Better than
97
%
of Cikarang properties
Better than
94
%
of Cikarang properties
Better than
92
%
of Cikarang properties
Better than
92
%
of Cikarang properties
Overall rating:

8.9

Excellent
637 reviews
Cleanliness
9.5
Facilities
9.4
Location
8.7
Read all reviews >
What travelers say they love:
The hotel is new, very clean, very modern.
Rayner from Indonesia
Couple
More about Nuanza Hotel and Convention Cikarang

More about Nuanza Hotel and Convention Cikarang

Nuanza Hotel and Convention Cikarang

Nuanza Hotel and Convention Cikarang is the perfect place to experience Cikarang and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Cikarang even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Nuanza Hotel and Convention Cikarang thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Nuanza Hotel and Convention Cikarang begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Nuanza Hotel and Convention Cikarang has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, salon, solarium, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 91% of the city's accommodation.
Facilities at this hotel are rated higher than 96% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Languages spoken
  • English
  • Indonesian
Kitchen
  • Snack bar
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Pool with view
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Shower
  • Telephone
  • Towels

Location

Jl. Raya Cikarang Cibarusah KM 40 No. 17, Pasirsari, Cikarang Selatan, Cikarang Utara, Cikarang, Indonesia, 17550
Excellent
Location

8.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1000000 IDR
  • Travel time to airport (minutes)95
Extras
  • Breakfast charge (unless included in room price)135000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants5
  • Number of rooms 231
  • Room voltage220
  • Year property opened2021
Parking
  • Daily parking fee0 IDR

Reviews of Nuanza Hotel and Convention Cikarang from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.4
Location8.7
Service9.1
Value for money9.1
High score for Cikarang
Rating
9+ Exceptional (144)
8-9 Excellent (15)
7-8 Very Good (12)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (26)
Jun - Aug (24)
Sep - Nov (42)
Dec - Feb (97)

Show reviews that mention 

Showing 189 verified guest comments
12345
10.0
Exceptional
fransisca from India
Family with teens
Deluxe Room
Stayed 1 night in May 2022

New hotel in Cikarang ”

This hotel located in strategic location, just next to exit tol Cikarang Barat. Hotel was newly open, clean and the room is spacious. The pool is unique with factory view and highway which is you can't find in any other hotel though. Complete facilities and delicious food served on breakfast menu. The staffs in reservation desk and restaurants was friendly and responsive but in the swimming pool there were several rules and sometimes makes confusion. For example: Visitor need to register in different floor before swimming and wore bracelet, I assume this is for limit the person in the swimming pool. Pool towel also available in different floor with the pool. The lady guard or security lady in the swimming pool need more friendly and patience with all visitor when she explained the rules applied. Despite all the rules, I personally appreciate the pool guard who is really paid attention to all the visitor and make sure their safety. Definitely we will back again to stay in this hotel. Thanks

Reviewed May 08, 2022

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Dear Ms. Fransisca, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your feedback with us. On behalf of Nuanza Hotel & Convention, Please accept our sincere apologies for the unfortunate experience provided to you in our hotel. Please rest assured that appropriate action has been taken with all of our staff, to ensure this mistake does not happen again. Regards, Abdul Malik Azhary

Responded May 08, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Mey from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in October 2021

Beautiful hotel”

Truly a slice of heaven. Beautiful rooms that are creatively appointed, comfortable and with attention to style details. The bed is very comfortable, The bathroom too. Thank you. Excellent staff and clear in courtesy, registration and excellent service. All staff are patient, friendly. The food was great too, located in the dining area with a lovely selection of seating areas. Great selection of cereals, sushi, juices, cooked meals and the best pizza! We've come several times. because my son really likes to swim here. the swimming pool is very beautiful. Lots of spots to take pictures. This hotel is the perfect place to rest, and make us grateful. Thank you. We will definitely be back

Reviewed October 25, 2021

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Dear Mrs. Mey, We are very much appreciate for the five star award regarding your stay at the Nuanza Hotel & Convention Cikarang. It is always a pleasure to receive such positive feedback which is shared with our staff to reinforce best practices, as we strive to continuously improve the quality of our service. We look forward to another opportunity to serve your future accommodation needs. Regards Abdul Malik Azhary

Responded March 18, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Chessa from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in May 2022

My best staycation in Cikarang! ”

Nuanza has it all! Prepare your cc or debit card for deposit, enjoy your welcome drink while you relax in the lobby. You will be welcomed with spacious and clean room. Cold air conditioner and nice warm bath. Great selection of breakfast, yummy in room menu (try the yaki gyoza!), nice jacuzzi and pool. Bring your swimsuit because Nuanza doesn’t allow you to wear casual wear inside their pool (which is good) and no smoking pool terrace (very important for kids)! We love and enjoy our staycation! Thank you Nuanza!

Reviewed May 05, 2022

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Dear Ms. Chessa, We are very happy to hear you enjoyed your stay with us. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. The Comments and feed backs we receive from our customer helps for the improvement of our service. Thank you again for sharing your experience and your review. we are waiting for your return stay with us. Regards, Abdul Malik Azhary

Responded May 07, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Ryan from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in March 2022

Great valuable hotel”

Everything was nice...cleanliness, foods, the interior, staffs was very friendly. But the check out time must be improved, coz it took more than 15 mins.

Reviewed March 27, 2022

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Dear Mr Ryan, We are very much appreciate your comments regarding your stay at the Nuanza Hotel & Convention Cikarang. It is always a pleasure to receive such positive feedback which is shared with our staff to reinforce best practices, as we strive to continuously improve the quality and speed of our service. We look forward to another opportunity to serve your future accommodation needs. Regards Abdul Malik Azhary

Responded March 29, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Keleri from Indonesia
Group
Deluxe Room
Stayed 1 night in September 2021

Great Hotel”

It is always lovely as always to stay in this hotel. The room is clean, the infinity pool is amazing. Special thanks to Mbak Ririn in front desk for the hospitality.

Reviewed October 12, 2021

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Dear Ms. Kelery We are very much appreciate for the four star award regarding your stay at the Nuanza Hotel & Convention Cikarang. It is always a pleasure to receive such positive feedback which is shared with our staff to reinforce best practices, as we strive to continuously improve the quality of our service. We look forward to another opportunity to serve your future accommodation needs. Regards Abdul Malik Azhary

Responded March 18, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
bambang from Cambodia
Family with young children
Deluxe Room
Stayed 1 night in December 2021

Speechless!”

I stay here with my wife and 2 toddlers .. I dont have anything to comment about the luxury building or room with all the amenities, All I can guarantee you is that they have the best staff in every single corner of the hotel! we were deeply touched by the warmth and hospitality during our visit!

Reviewed December 24, 2021

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Dear Mr.Bambang, We are very happy to hear you enjoyed your stay with us. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. The Comments and feed backs we receive from our customer helps for the improvement of our service. Thank you again for sharing your experience and your review. Best Regards, Abdul Malik Azhary

Responded March 09, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Maxwell from United States
Solo traveler
Deluxe Room
Stayed 1 night in July 2022

Great New Hotel with great facilities”

very new hotel, still some of work going on, i love the facilities in the hotel especially the fitness center, Hot bath, Sauna[was available for few days but back to maintenance], infinity pool is great. could improve in the breakfast buffet options

Reviewed July 10, 2022

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Dear Maxwell, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, Abdul Malik Azhary

Responded July 13, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Maxwell from Singapore
Couple
Deluxe Room
Stayed 2 nights in June 2022

New, Spacious, Clean ”

spacious hotel, great facilities like fitness Centre, hot bath, Sauna.... improvement for deluxe room - add a door to the shower room to keep it enclosed and not let shower water flow to the sink area and toilet space

Reviewed July 02, 2022

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Dear Maxwell, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your comment with us. On behalf of Nuanza Hotel & Convention, Please accept our sincere apologies for the unfortunate experience provided to you in our hotel. Please rest assured that appropriate action has been taken with all of our staff, to ensure this mistake does not happen again. Regards, Abdul Malik Azhary

Responded July 13, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Riya from Indonesia
Family with teens
Deluxe Room
Stayed 1 night in May 2022

Clean and good staff”

Room is clean with helpfull staff

Reviewed May 29, 2022

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Dear Mr/Ms. Riya, We are very happy to hear you enjoyed your stay with us. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. The Comments and feed backs we receive from our customer helps for the improvement of our service. Thank you again for sharing your experience and your review. Regards, Abdul Malik Azhary

Responded May 29, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Keleri from Indonesia
Group
Deluxe Room
Stayed 2 nights in October 2021

best hotel in cikarang”

i think it is the best hotel in cikarang so far

Reviewed November 09, 2021

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Dear Ms Keleri, We are very much appreciate for the five star award regarding your stay at the Nuanza Hotel & Convention Cikarang. It is always a pleasure to receive such positive feedback which is shared with our staff to reinforce best practices, as we strive to continuously improve the quality of our service. We look forward to another opportunity to serve your future accommodation needs. Regards Abdul Malik Azhary

Responded March 18, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
Paryaman from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in March 2022

Paryaman”

Very good hotel, clean and strategic

Reviewed March 28, 2022

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Dear Mr Paryaman, We are very much appreciate your comments regarding your stay at the Nuanza Hotel & Convention Cikarang. It is always a pleasure to receive such positive feedback which is shared with our staff to reinforce best practices, as we strive to continuously improve the quality and speed of our service. We look forward to another opportunity to serve your future accommodation needs. Regards Abdul Malik Azhary

Responded March 29, 2022
Nuanza Hotel and Convention Cikarang
10.0
Exceptional
young from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in June 2022

very clean ”

very clean and comforable

Reviewed June 20, 2022

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Dear Young, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, Abdul Malik Azhary

Responded June 21, 2022
Nuanza Hotel and Convention Cikarang
9.6
Exceptional
Erlinawati from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in February 2022

Comfortable stay”

Great hotel, great stay, friendly staff, excellent facilities. Limited option for breakfast but the taste are good. Choose no other. Book this one. You will never regret.

Reviewed February 27, 2022

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Dear Mrs. Erlinawati We are very much appreciate your comments regarding your stay at the Nuanza Hotel & Convention Cikarang. It is always a pleasure to receive such positive feedback which is shared with our staff to reinforce best practices, as we strive to continuously improve the quality and speed of our service. We look forward to another opportunity to serve your future accommodation needs. Regards Abdul Malik Azhary

Responded March 04, 2022
Nuanza Hotel and Convention Cikarang
9.6
Exceptional
juana from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in September 2021

Keren”

Bersih, mewah, hrga ok, breakfast variatif n taste good👍 Hampir sudah nyobain smua hotel di Cikarang, n so far ini yg terbaik👍👍

Reviewed September 27, 2021

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Ibu Juana yang terhormat, Kami sangat menghargai komentar dan mengenai pengalaman menginap Anda di Nuanza Hotel & Convention Cikarang. Selalu menyenangkan untuk menerima komentar positif yang ibu sampaikan untuk memperkuat pelayanan terbaik, karena kami berusaha untuk terus meningkatkan kualitas pelayanan kami. Terimakasih dan kami menantikan kesempatan lain untuk melayani kebutuhan akomodasi Anda di masa mendatang. Salam Abdul Malik Azhary

Responded March 18, 2022
Nuanza Hotel and Convention Cikarang
9.6
Exceptional
young from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in June 2022

clean and comforable”

very clean and comforable.

Reviewed June 20, 2022

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Dear Young, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, Abdul Malik Azhary

Responded June 21, 2022
Nuanza Hotel and Convention Cikarang
8.8
Excellent
Carolina from Indonesia
Family with teens
Deluxe Room
Stayed 2 nights in December 2021

Best Hotel in Cikarang by Far”

I had a wonderful stay. I’m really impressed with all the facilities provided and I’m still amused by how much detail that had been put into the design and interior of this hotel. The pool was my favorite. Personally, this is the best-designed luxurious hotel in Cikarang. The food was good for me, the ambience is amazing, the staffs were really friendly, and with this price, it was pretty worth it. The only issue I had was the road access which still needs to be fixed, and the service could still be faster at times. Overall, I’m still satisfied and would recommend to others.

Reviewed December 27, 2021

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Dear Ms. Carolina, We are very happy to hear you enjoyed your stay with us. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. The Comments and feed backs we receive from our customer helps for the improvement of our service. Thank you again for sharing your experience and your review. Best Regards, Abdul Malik Azhary

Responded March 09, 2022
Nuanza Hotel and Convention Cikarang
9.6
Exceptional
Achmad from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in May 2022

Staycation with The Family”

Nice place if you want to staycation,

Reviewed May 29, 2022

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Dear Mr. Achmad, We are very happy to hear you enjoyed your stay with us. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. The Comments and feed backs we receive from our customer helps for the improvement of our service. Thank you again for sharing your experience and your review. Regards, Abdul Malik Azhary

Responded May 29, 2022
Nuanza Hotel and Convention Cikarang
8.8
Excellent
Andita from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in April 2022

Luxury Hotel with Good Vibes”

The room is big, breakfast with delicious food in every corner, free jacuzzi and beautiful swimming pool, will be back again to this hotel

Reviewed April 14, 2022

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Dear Ms. Andita, We are very happy to hear you enjoyed your stay with us. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. The comments and feedback we receive from our customer helps for the improvement of our service. Thank you again for sharing your experience and your review. Regards, Abdul Malik Azhary

Responded April 15, 2022
Nuanza Hotel and Convention Cikarang
7.6
Very good
Anastashia from Indonesia
Family with young children
Premier Suite
Stayed 1 night in May 2022

Very good”

I stayed with my family in Premier Suite Room. Plus ( + ) 1. Friendly staff 2. Breakfast taste are good 3. Big and clean room 4. Big, clean & nice bathroom. And big bathtub 5. You can have welcome drink if you ask to receptionist when you checked in 6. Design and interior are nice dan simple 7. Large and clean King Bed Size 8. Near exit tol of cikarang barat Minus ( - ) 1. Check-in took quite long time because of the long queue. And we should wait for almost 1 hour to go to inside our room because the room was not ready ( we can go inside our room around 4 pm ) 2. Staff said hotel will limited the guest in the swimming pool but had so many peoples in the swimming pool so we decided not to swim due to covid situation in this country. I think hotel should pay more attention about limit the crowd 3. AC in the lobby is not cold enough 4. AC in our room also not cold so we asked technician to come. And the AC is cold after they change the AC filter 5. We can not adjust the AC temperature in room because it is a Central AC so all room have same temperature for the AC. 6. We got connecting room with other guest, hotel locked the connecting door but We can still hear clearly when the guest next door is talking & play music and when they open and close the door 7. No children playground 8. Should more stricth about health protocol for covid 19, because so many guest in the lobby and in the restaurant did not wear their mask when they took the food

Reviewed May 20, 2022

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Dear Anastashia, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your feedback with us. On behalf of Nuanza Hotel & Convention, Please accept our sincere apologies for the unfortunate experience provided to you in our hotel. Please rest assured that appropriate action has been taken with all of our staff, to ensure this mistake does not happen again. Regards, Abdul Malik Azhary

Responded July 13, 2022
Nuanza Hotel and Convention Cikarang
8.0
Excellent
Cecep from Indonesia
Family with teens
Premier Suite
Stayed 1 night in May 2022

Price OK, but Agoda was offer rate for only room. ”

For others you may need to be careful for price offered. Agoda need explain everything in detail.

Reviewed May 17, 2022

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Dear Mr. Cecep, We are very happy to hear you enjoyed your stay with us. Your positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thanks for the advice for his Agoda. The Comments and feed backs we receive from our customer helps for the improvement of our service. Thank you again for sharing your experience and your review. Regards, Abdul Malik Azhary

Responded May 29, 2022
Nuanza Hotel and Convention Cikarang
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