Number 9 Hotel
Number 9 Hotel
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"Overall good & friendly staff"

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January 18, 2018

Standard Single No Window - Bed Number 9 Hotel
Standard Single No Window - Bed
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Lobby Number 9 Hotel
Lobby
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Lobby Number 9 Hotel
Lobby
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Interior view Number 9 Hotel
Interior view
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See map Number 9 Hotel
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Very good
Location
7.8
See all 43 photos Number 9 Hotel
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What guests are saying:
Thank you for the great stay. From Charlie
Ngoc from Vietnam
Business traveler
I have been staying at Number 9 for over 5 years. Its in a great location , very well priced and fantastic friendly staff
Simon from United Kingdom
Solo traveler
We have stayed at this hotel many times and would recommend it highly.
Leighton from United States
Couple
Its cheap, clean hotel with friendly swiss manager. Would stay there again and recommend it to my friends
Ngoc from Vietnam
Solo traveler
good choice, location and reasonable price
Dona from Vietnam
Group
the only thing dont like u cant eat in morenig in hotel why? caz tok tok call u hi want tok tok ? no , 1 min hi m.r need tok tok come on dont see i am eat hehe
Ariel from Israel
Solo traveler
I'm very happy here so instead of leaving Phnom Penh, I decided to stay longer at Number 9. It is a real bargain, comfortable bed, good water pressure, clean rooms, tasty breakfast, splash pool with sun loungers and management and staff that are attentive to my needs.
Robert from United States
Solo traveler
The location of the hotel is very convenient as we can have 5 mins walk to Royal Palace, River Side, independent monument, naga world. The hotel staff were very nice and the breakfast is good. We will come back for sure
NGOC from Vietnam
Group
Very good
From 960 reviewsSee what guests said
7.2
/
10
Very good value for money
7.3
Value for money7.3
Location rating7.8
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.2 km
  • Airport transfer

  • Located in heart of Phnom Penh

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
6 travelers are looking at this property right nowBook now before it's too late!
Standard Single
Standard Single
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
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Standard Single No Window
Standard Single No Window
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 1 single bed
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Superior Triple
Superior Triple
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
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Superior Twin
Superior Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Superior Double
Superior Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Standard Double
Standard Double
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
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Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Superior Single
Superior Single
...
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    What people love about the property

    • "Its cheap, clean hotel with friendly swiss manager."

      Ngoc H.

      |

      May 26, 2017

    • "Comfortable bed, good location, and friendly staff."

      Robert

      |

      April 17, 2017

    • "This is very good value for money."

      Robert

      |

      April 15, 2017

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    More about Number 9 Hotel

    More about Number 9 Hotel

    "Thank you for the great stay."

    Ngoc H.

    |

    June 14, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Staff also accomodating and helpful."

    Maria C.

    |

    December 4, 2017

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (960)Booking.com Reviews (1148)
    7.2
    /
    10
    Cleanliness7.1
    Facilities6.4
    Location7.8
    Room comfort and quality7.0
    Service7.1
    Value for money7.3
    Provided by verified guests of Agoda
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    Showing 880 verified guest comments
    12345
    7.6
    Very good
    Dave from United States
    Solo traveler
    Standard Double
    Stayed 2 nights in November 2018
    Very good”
    Does not have an elevator so just be aware and prepared to climb stairs
    Reviewed November 16, 2018
    4.8
    Tang from Thailand
    Solo traveler
    Standard Single No Window
    Stayed 2 nights in November 2018
    Crowd with local Cambodia due to 65years of celebrating aniversary ”
    Beer is cheap but bar girls are lier
    Reviewed November 14, 2018
    2.0
    Thao from United States
    Solo traveler
    Standard Single
    Stayed 1 night in January 2018
    Unprofessional; old facilities”
    I don’t usually write reviews but this was the worst hotel ever. Let’s start with the staff. They were unprofessional and rude. One man kept insisting I was not American because I’m “not white” even though I have him my AMERICAN passport to check in. He repeatedly asked me where I was from and berated me about my ancestry. When I am traveling I don’t want to be attacked. Not everyone in America is white. Get over it. When I got to my room the AC was broken and my doorknob was broken. I couldn’t properly locked my room if I ever wanted to leave the room. Then the power went out ONLY in my room. I asked them switch my room but they denied my request. It was such a horrible experience I only stayed one night and never again!! I travel to Phnom Penh often and I have been telling everyone I know to avoid this place.
    Reviewed November 14, 2018
    5.2
    ken from United States
    Solo traveler
    Standard Single
    Stayed 1 night in November 2018
    Great place besides the noise”
    I would rate higher but during my stay there’s renovation going on pounding hammer early morning for several days. Everything else is excellent.
    Reviewed November 07, 2018
    7.2
    Very good
    Anne
    Group
    Superior Twin
    Stayed 1 night in November 2018
    Helpful Staff”
    Pros: location, helpful staff happy to facilitate bus for ongoing travel and stay late for pickup, happy to hold luggage after checkout Cons: Difficulty getting change for purchases like restaurant and also with bus booking suggest you bring low denominations of US currency
    Reviewed November 06, 2018
    2.8
    Kaarina from Australia
    Solo traveler
    Standard Double
    Stayed 3 nights in October 2018
    Do not stay there”
    Mouldy smell to the room, curtain falling down, trickle of water from the sink tap, shower kept falling down even though they sent a staff member up with a scre driver to fix it. Trickle of water coming from the shower. Dirty cup for breakfast for cup of tea, still had the lipstick mark of the previous user. Changed hotels after two nights. Stayed two nights too many. Cheap but you pay for what you get. Go stay at the okay hotel.
    Reviewed October 22, 2018
    9.6
    Exceptional
    Mark from United States
    Couple
    Standard Double
    Stayed 10 nights in October 2018
    Excellent intro to Phnom Penh”
    Took a chance staying here as there are some 'scary' reviews on this place. To my surprise, I really like it a lot! In fact, I wish this would have been the first place I stayed at when I first got here. Easy access to everything around here walking distance. Staff, facilities, bar, pool/ hangout room, small pool are all pretty sweet. Got really nothing bad to say about this place and I am not sure why others speak of bed bugs etc... Saw nothing like that. Excellent value.
    Reviewed October 21, 2018
    3.6
    alberto from Spain
    Couple
    Standard Double
    Stayed 1 night in October 2018
    Acceptable”
    Everything seemed until we found bedbugs in our bed. We told the receptionist guy, and with an unbothered look in his eyes he gave us the key to another room, being slightly surprised that we wanted to checked it first. We checked it and everything seemed ok, the matress was covered in plastic but it had that bed bug smell to it. After checking everything we decided to stay, as the room seemed ok. We went down to their happy hour and order a mojito, they said they couldn't make it because they didn't had milk. No problem, we order beers. One hour later the guy is making a drink to another customer and goes to the fridge to get some milk and pours it in the drink in front of us. ¿? Then we went up and found two bedbugs in one of the walls of the new room. Anyway, we decided to remove everything in the bed and sleep there anywhere because it was quite late to check in somewhere else.
    Reviewed October 11, 2018
    2.8
    Heng from Malaysia
    Group
    Superior Triple
    Stayed 2 nights in September 2018
    Acceptable”
    bad service...no reserve even money paid. No recommendation to people . A lot of bed bugs.
    Reviewed September 18, 2018
    9.6
    Exceptional
    Nguyen
    Group
    Superior Twin
    Stayed 1 night in September 2018
    Everything is good. I will book Number 9 Hotel if i come back Phnom Penh”
    Everything is good
    Reviewed September 17, 2018
    2.0
    arunee from Thailand
    Business traveler
    Superior Twin
    Stayed 4 nights in August 2018
    i want cancelled”
    here charge me dubble how are the website support my solution I booking 2 website 1 I booking traveloka but I website sent me document that not complte than I booking this agoda wish everthing already so when I arrived to hotel they are said not acceipt booking agoda coz they are got booking traveloka and ask me paid cash counter again so how I must do when I no choice I pay it wish everthing ok so now I come to check my credit card I go cutting paid alrady 3 booking I booked so pls let website can take solove problem and check for me thank
    Reviewed September 05, 2018
    8.8
    Excellent
    YEE
    Family with teens
    Superior Twin
    Stayed 3 nights in August 2018
    Staffs friendly and room nice”
    Customer service good, breakfast very delicious
    Reviewed August 20, 2018
    8.0
    Excellent
    Eva from Australia
    Solo traveler
    Standard Single No Window
    Stayed 7 nights in July 2018
    pleasant stay”
    Small hotel which is cleaner than most. It has a small spa and pool table both things not available at many places for the same price. Food and drink prices are fair, staff is helpful and friendly. Although not completely on the river front and not completely in the expat area it sits nicely in between and is also only a short tuk tuk drive away from most things you will want to see. I'd stay again.
    Reviewed July 09, 2018
    3.6
    KHOO from Malaysia
    Business traveler
    Superior Twin
    Stayed 1 night in July 2017
    the bed got a lot bed bug”
    room no clean , the bed got a lot bed bug ,bath room door is broken
    Reviewed June 08, 2018
    3.6
    KHOO from Malaysia
    Business traveler
    Superior Twin
    Stayed 1 night in July 2017
    the bed got a lot bed bug”
    room no clean , the bed got a lot bed bug, bath room door is broken
    Reviewed June 08, 2018
    9.2
    Exceptional
    andrew from United Kingdom
    Solo traveler
    Standard Double
    Stayed 12 nights in April 2018
    Exceptional”
    Great place to stay, near most city monuments etc. Good service from staff.
    Reviewed May 10, 2018
    8.8
    Excellent
    Amanda from United States
    Solo traveler
    Standard Single
    Stayed 2 nights in May 2018
    Great place for a few nights”
    Cheap hotel in a great part of town. Easy to walk to most of the traveler-friendly places in Phnom Penh. Recommend for a backpacker who wants more privacy than a hostel and some AC.
    Reviewed May 09, 2018
    3.2
    SAIDAMEN from Philippines
    Couple
    Standard Double
    Stayed 2 nights in June 2017
    I’m not going to stay there again”
    The room is too small, the toilet is a bit dirty, the pool is so small, no elevator that you have to take the stairs (esp. if u have big luggage don’t ever think about it) a bit dangerous outside but friendly staff. They can speak English too.
    Reviewed May 03, 2018
    8.4
    Excellent
    Bo from Denmark
    Couple
    Standard Single
    Stayed 4 nights in April 2018
    Cheap but good”
    Been at Number 9 hotel now many times, and yes i admit its not 5 star hotel, BUT, its so much better, even though its a tiny bit run down, its still my favorite place in Phnom Penh, its clean, the staff are really great, and CARE, and all do their best to help. So if you like a small hotel with a great staff, and pretty good location, this is where to go....
    Reviewed April 30, 2018
    5.2
    Weng from Malaysia
    Solo traveler
    Standard Double
    Stayed 3 nights in March 2018
    Screaming of below average.”
    The only thing reasonable about this place is the price. The room wasn't anything near the pictures, there's no lift and quite steep staircases, and there aren't budget places for breakfast or meals for the matter, nearby. Not that it's listed, but I would've thought that a mini fridge and tea/coffee making facilities were available in the room, but obviously not. Location: Neither here nor there. Walking distance to riverfront, Nagaworld, but there really isn't much else in nearby surroundings. Suitable for budget travelers who opt not to do a Hostel.
    Reviewed April 17, 2018
    12345
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