NYLO Dallas Plano Hotel Tapestry Collection by Hilton
In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Frisco part of Dallas (TX), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Sixth Floor Museum at Dealey Plaza. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Hilton CleanStay
Clean and Ready for you

Pets allowed
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Good”
it was good.
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Billed us twice...not responding to our inquiries”
Called them on the phone as soon as I noticed they billed me for a night that I had booked and already prepaid for through Agoda. As I was speaking with the supervisor on the phone I e-mailed him a copy of my Agoda receipt. He acknowledged over the phone that he had received it. I spoke with him 4 days ago. Yesterday I sent an e-mail asking for an update. No response. This evening I'll call Agoda. Tomorrow evening, if necessary, I'll contact my credit card company to initiate a dispute.
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Loud A/C, uneven shelf so things fell off, dirty toilets”
A/C units are behind the bed head in many rooms. We know because we had to change rooms several times for different reasons. Some rooms have a shelf that slopes - probably was ok initially but the mountings must be wearing loose. We put an unopened bottle of wine on the shelf and it slid straight off onto the cement floor smashing glass and wine everywhere. Toilet was dirty under the rim - my pet peeve and proof if people know how to clean properly. Next room, toilet dirty too. Looks clean but they're not! Food was good - very nice breakfast. Staff very friendly but night manager unempowered so couldn't really resolve our room issue and by the next day we couldn't face moving rooms again.
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