O Hotel

Rebecca G at Reception went above and beyond to help us on arrival, there was a slight hiccup with the hotel booking but she rectified this with no fuss , she checked us in early as we had been travelling for more than 20 hours from overseas and could see my young daughter was not well so she looked after everything very promptly. Also during the stay she was just so helpful and always greeted us with a smile and wave no matter how busy she was, just a real asset to the O Hotel.

Booking from Agoda says that breakfast is provided but front desk insist that there was a mistake and charge me 30 US dollars for breakfast. This is not right.

I was travelling alone and found this very decent safe hotel in LA downtown.Will stay here again when in LA .So convenient being close to Wholefoods and Maceys.Reception Staff were very helpful.Thank you.

Great staff, friendly and helpful. Rooms were clean and both the room the bathroom were very nice. Location was great, very close walking distance to Staples Center. Plenty of options for food nearby. Would recommend and could see myself visiting again.

Stayed 1 night. Good location for walking to the Staples Center. Very simple but clean room. bit of noise from clubs next door and people walking around. Staff were friendly and helpful. 12pm checkout is good. Good for short stay.

We have a cery good 6 nights stay here. There is a 24 hour diner across the street and its only a 10-15 minutes walk to the conference area and also has a target nearby. Really value for money as breakfast and use of computer and printer was included too!

I stayed in this hotel as a business traveler. Good, clean room. Staff was courteous. What I loved about it most was the access to transportation, given that you'd normally need a car in LA. I booked some tours and my tour was able to easily fetch me from the hotel. Walking distance also to some of downtown LA's must see attractions. I'll probably stay here again.

The receptionist was friendly and helpful. Fortunately, Chris, the receptionist advised us to get warmer jacket, when he knew that we're going to Yellowstone for a short trip. He also offered great advice on where to get around. Another receptionist too was being helpful, when we were about to check-out. He helped us to call the shuttle service to send a kind reminder, before we fly back to Malaysia. The hotel was located at strategic location, which makes it very convenient for us to get train station nearby, which we could easily rely on and get to the tourist attractions.

Great location for me as I have family within. two blocks. I spend little time at the hotel since I am mainly there to sleep. Very convenient for train access

My husband and I love to travel and stay at boutique hotels and also 5 star resorts. We love the hospitality business and are always supporting it, however this hotel was way too expensive for the quality of service and room we received. Hallways were so dark (even during the day!) had to use our iPhone flashlights to get to our room. Our room was extremely small with half made sheets. Downstairs bar area was nice.. but overall, Highly disappointed.

Great staff, especially cleaning crew and bartender. Breakfast was really well done. Nothing crazy. But it had good selection of fresh fruit which was nice, and boiled eggs which is great for some people. Only slight problem was when both our cards were deactivated, but the problem was quickly corrected.

Location is good which near meto The staff is impolite. To be honest, I chose this one because of the acceptable price but the service charges including the WiFi, luggage storeing, breakfast must be paid. I felt cheated.

I can't prove it, but I'm pretty sure one of the maids stole something from my room. If you want to stay here, then the do-not-disturb sign is your friend. Also, don't pay extra for breakfast because they charge you for it at the hotel regardless.

Cons: no parking &it costs $25/night next door for overnight parking, no bathtub in room or pool or jacuzzi on site. Breakfast was very simple bare bones continental, not at all impressive as stated in a couple other reviews. Room had a horrible view of a brick wall that blocked out even the sky view despite us being on the 5th floor. Also the pillows were All tiny down pillows way too soft to offer any support...woke up with an awful headache from my nerve getting pinched in my neck thanks to the cheap pillows. Pros: great location walking distance to the Staples Center &LA Convention Center &a Ralph's is right around the corner for late night snacks. Staff was friendly& helpful, room was clean, good water pressure in shower.

Hotel is very much accessible to public transportation. Metro is just 5 mins walk from the hotel. Lots of quick eats and restaurants near the area. Hotel staff is quick to respond to requests. Will stay here again.

Had a very quiet room with strong blackout curtains - perfect for sleeping. Location is great, being 1 block away from the subway/tram stop and walking distance to all downtown attractions. Breakfast was simple but adequate - if you don't like it there is Ralphs and Wholefoods are nearby. Wifi was a bit slow.

Pros it was close to a lot of things Cons there was a lot of construction and there was no parking or valet just public parking which I’m sure it said on the site they did have parking but they didn’t. Room was clean but the area was a little sketch.

This hotel is only okay; on a scale of 1-5 stars I would give it 2.5. The reason for the 2.5 is because I felt that the hotel needs a lot of work for it to be worth the price they charged a night. The sheets are starting to yellow, the mattresses are uncomfortable and the pillows are lumpy. Additionally, the walls between the rooms are paper thin, you can hear EVERYTHING going on in the room next door. The hallways are also really darkly lit and dirty. I realize that $180 a night is not necessarily 5 star level, but I would almost rather spend the extra amount of money and stay at a nicer place.

May have just been the room I got, but it had seen better days. The bathroom door was a sliding door that was partially off the track, there were no shower doors (where there once were), and one of the bedside lights was dislocated and broken. Not a big deal, but the TV had a terrible connection and would freeze continually. The continental breakfast was rather sparse at some bagels, coffee, and fruit. Claiming this as an included continental breakfast seems a little generous to me. While not the hotel's fault, there was construction on the building directly next to the hotel. It started promptly at 7am. The last day there, they started in with a jackhammer at 7am and it resonated throughout the hotel. I could feel the vibrations despite being on an upper floor. I understand the hotel can't control this, but something should have been posted on the website as a warning regarding the construction. Overall decent value if you can sleep through a jackhammer.

Minimalist style but elegant design. Good atmosphere.