Oak Ray Tea Bush Ramboda
Oak Ray Tea Bush Ramboda
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Deluxe Triple - Guestroom Oak Ray Tea Bush Ramboda
Deluxe Triple - Guestroom
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Lobby Oak Ray Tea Bush Ramboda
Lobby
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Lobby Oak Ray Tea Bush Ramboda
Lobby
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Entrance Oak Ray Tea Bush Ramboda
Entrance
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Excellent
Location
8.4
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Oak Ray Tea Bush Ramboda

Excellent location
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Very good
From 203 reviewsSee what guests said
7.1
  • Airport transfer

  • Daily housekeeping

  • Currency exchange

  • Room service [24-hour]

Room choices
Deluxe Suite
Deluxe Suite
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  • Garden view
  • 200 m²/2153 ft²
  • 1 queen bed
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Deluxe
Deluxe
...
  • Garden view
  • 200 m²/2153 ft²
  • 1 single bed
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Deluxe Triple
Deluxe Triple
...
  • Garden view
  • 200 m²/2153 ft²
  • 1 king bed or 1 single bed ...
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Deluxe Twin
Deluxe Twin
...
  • Mountain view
  • 200 m²/2153 ft²
  • 2 single beds
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Double Standard
Double Standard
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    Single Standard
    Single Standard
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      Triple Standard
      Triple Standard
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        Guestroom
        Guestroom
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          Deluxe Triple Room
          Deluxe Triple Room
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            Deluxe Triple Room
            Deluxe Triple Room
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              More about Oak Ray Tea Bush Ramboda

              More about Oak Ray Tea Bush Ramboda

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Real reviews from real guests

              Agoda Reviews (203)Booking.com Reviews (353)
              7.1
              Very good
              Read reviews from:
              Cleanliness6.9
              Facilities6.2
              Location8.4
              Room comfort and quality7.3
              Service6.7
              Value for money7.1
              Provided by verified guests of Agoda
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              Showing 159 verified guest comments
              12345
              4.0
              Wimalendran
              Family with young children
              Stayed 1 night in June 2018
              Verse stay had been since long. poor maintenance. no hot water. 7 AM they talk about solar”
              not at all an average stay. all room s effect. small. bad room condition. early morning no duty staff could not meet the Duty manager..they claim that he is on top of the roof checking the Solar panel.
              Reviewed June 18, 2018
              3.6
              David from Australia
              Couple
              Deluxe Suite
              Stayed 1 night in June 2018
              Avoid this hotel”
              No hot water, no internet( hadn't paid their bill so 'dialog' switch off their service), no water from shower, water dipping from ceiling in hallway, safety box didn't work, felt like a cement bunker, management was arrogant and useless saying because we were only staying one night he wouldn't do anything for us. This place doesn't deserve the view. Avoid, Avoid, Avoid.
              Reviewed June 16, 2018
              4.8
              Maduwantha from Sri Lanka
              Couple
              Deluxe Suite
              Stayed 1 night in May 2018
              Acceptable”
              I spent one night in this place and we got two double rooms, really disappointed for the money I paid, Rooms were good but not clean, They gave me a wifi password but did not have a wifi connection when I call the front desk they said that they will restart the router but din fix the issue and we had a TV but not even a single Chanel was working always SIGNAL LOSS.. I just did not care those issues since it was a rainy day and these technical issues are possible and never want to complain the staff but next day morning we did not have water supply for the room they said that they will fix the issue within 15 mins but it got more than 1.5 hours to fix that so had to change all my plans.. I have to mention here the restaurant staff is very nice, friendly and professional and the buffet was worth for the money, As a summery we just had to stay there without TV, internet, and water supply in the morning..
              Reviewed May 11, 2018
              3.6
              Coralee from Australia
              Couple
              Stayed 2 nights in April 2018
              Felt like we were in the bowels of a prison. Large concrete building with no character !”
              Nice view but can’t think of anything else nice to say. All linen was dirty, floors and surfaces dirty and a sewerage pit topped it off! We were shown other rooms Howe all had similar issues. We decided to stay 1 night and were given new linen and 20 percent off dinner which was expensive and tasteless. They would not refund the next night but offered a room in their other hotel in Nuwara Eliya that wasn’t good either but had more character!
              Reviewed April 30, 2018
              4.8
              abdullah from Oman
              Couple
              Deluxe Suite
              Stayed 1 night in April 2018
              Not cleaning room ”
              Bed sheets, linens were dirty. Toilet was horrible. Ambience was very bad. Could not stay a single night. Only the view was wonderful
              Reviewed April 30, 2018
              5.6
              Richard from Australia
              Couple
              Deluxe Suite
              Stayed 1 night in April 2018
              Above average”
              Not very friendly staff
              Reviewed April 26, 2018
              5.6
              Mohamed from Sri Lanka
              Couple
              Stayed 4 nights in April 2018
              NO VALUE FOR MONEY.”
              The food was not so good and also was not fresh. Stayed for four days and all four days the same food items for breakfast. No variation in the food. Also the TV was not working on all four days we stayed though the hotel staff kept on making false promises. Also they call it four star hotel. But cannot rate it four star only two star can be rated. Overall we are NOT satisfied with our stay.
              Reviewed April 23, 2018
              2.0
              SUNITHA from Singapore
              Couple
              Deluxe Suite
              Stayed 3 nights in March 2018
              Great view but Disappointing overal”
              1. Amazing view water fall view The hotel is stood on the cliff of Ramboda. You can see amazingly beautiful Ramboda water fall and valley. Disappointments: 1. Unsanitary room The room was nicely designed in modern western way. But floor was too dirty that our feet turned black just right after shower. 2. Poor internet connection Hotel’s internet connection was very slow that we could not browse anything but Google page. 3. Poor room facility The safe in our room and the refrigerator were locked when we first get the room. We had to ask the front desk to use and they said, they are not supposed to use unless they are asked. We were able to use the refrigerator but the lock of the safe was broken. So we could not use it after all. But in fact, the safe was too light that I could even lift it up and hold in one hand. Obviously not safe at all. 4. Poor service So we were asking workers help for above written problems, but it took 2 hours to solve one problem, because workers never get back to to us, so we had to wait and also ask several times for the same problem. The worst thing happened was the 3rd night, after came back to room from journey, our room wasn’t cleaned. Left as we left in the morning. Perhaps they were supposed to clean our room but maybe they forgot to do so because the was a big group of visitors at the hotel that day, so workers were busy.
              Reviewed April 10, 2018
              8.4
              Excellent
              Aisha from Maldives
              Couple
              Deluxe Suite
              Stayed 3 nights in May 2017
              Amazing location !! ”
              Great location with breathtaking views of Nuwara Eliya from the balcony !! It was quite loud in the mornings with renovations going on when we stayed. I dont think linens were replaced before we checked in , room has no A/C and it can get warmer in the afternoon as Ramboda is in the foothills of Nuwara Eliya. We rented a tuk tuk went to visit a temple, tea factory and also to Nuwara Eliya for lunch. Would recommend for the views ! It was a very different experience.
              Reviewed April 02, 2018
              7.6
              Very good
              Aman from India
              Group
              Stayed 1 night in February 2018
              Serene location, Big rooms.”
              Rooms are very spacious, buffet is value for money, superb view from balcony. Around 1 hr far from nuwara. very near to ramboda waterfall.
              Reviewed March 05, 2018
              6.0
              Laura from United Kingdom
              Solo traveler
              Deluxe Suite
              Stayed 1 night in February 2018
              Not worth the money”
              They were doing extension works when I arrived to extend the hotel, however they didn't stop the building until 10/11pm which is far too late even after me asking from 7pm when will they stop, I was being told 8/9pm or "soon" There is no hot water for more than 2 min in the shower. Room can be quite cold and there is no option to make room warmer as there is just a fan. I had food poisoning not sure whether is was from the food or the water when I had a cup of tea & coffee. My driver didn't stay in the Oak Ray Tea bush as he said twice before he had stayed there and twice he had episodes of food poisoning. The next day my stomach was hurting and the following day after leaving I was very sick. We all know food poisoning takes 48hrs to fully kick in. So I wouldn't recommend it. But the views are amazing.
              Reviewed February 05, 2018
              4.0
              Anuj from India
              Couple
              Stayed 1 night in December 2017
              Acceptable”
              The only good thing about this hotel is the front view from the hotel. The rooms are pretty dirty and bathroom has leaking taps. Rooms are storage areas are nearby and there is constant noise. Food is pretty awful. In fact multiple times our dishes had to be replaced as chef's had prepared them wrongly.
              Reviewed December 31, 2017
              4.0
              Rahul from India
              Family with young children
              Stayed 2 nights in December 2017
              The only thing about the hotel is the view ”
              The hotel is more like mess , a dormitory. Horrible staff. Sorry better to say incapable staff. Cold food being served at the buffet. Really really bad
              Reviewed December 29, 2017
              5.6
              Jiahe from China
              Couple
              Deluxe Suite
              Stayed 1 night in December 2017
              Above average”
              Literally no soundproof, and the tea factory nearby was doing construction work at 10pm. Think twice before choosing it.
              Reviewed December 25, 2017
              8.4
              Excellent
              Hasanka from Sri Lanka
              Couple
              Deluxe Suite
              Stayed 1 night in December 2017
              Nice View”
              Rooms with a nice view of Ramboda Ella and mountain range. Food is satisfactory. There was some bad smell in bathroom. but didn't last long and the overall experience was good.
              Reviewed December 22, 2017
              6.8
              Good
              Glenn from United States
              Couple
              Stayed 1 night in December 2017
              Good but not clean enough”
              The location is good when we were travelling from Ella to Kandy as the final trip to Kandy would have been too much travel for the day. What let the hotel down is it should be cleaner as the bathroom was not up to standard. Some more effort there I would reviewed better. The views were very good. Breakfast was very good.
              Reviewed December 21, 2017
              6.8
              Good
              Dan from Singapore
              Family with young children
              Deluxe Suite
              Stayed 1 night in December 2017
              Nice view, water supply cut off, no wifi in room”
              Gorgeous views in the lobby and restaurant, not too bad in the room too but not quite as spectacular. Water supply was cut off and there was no water for 5 minutes, and then water was brown for another 5 minutes. Not a big deal but we had to physically go to the reception to find out. Suggestion: Add a notice on the telephone that the line to reach reception in 0.
              Reviewed December 16, 2017
              2.4
              Mohamed from Singapore
              Family with young children
              Deluxe Suite
              Stayed 2 nights in December 2017
              Disappointment”
              1. Value for money: Not cheap 2. Location: Changed our itinerary just so that we could get a room here as we read good reviews about it. Alas, it was a disappointment. 3. Cleanliness: The toilet stinks and the water in the WC was yellow. It was disgusting. 4. Staff: Worst in Sri Lanka by far, We called for small towels and only got them after 4 calls and 4 hours later. The people here hardly smiled. It seems that they are under-staffed as we see the same people working day and night. Managers even took their own breakfast from the guests buffet spread, Unprofessional 5. Facilities: None. Just a tea shop. We got a room at level 1 which was shared with the kitchen and laundry. At 10pm, the clanging and chattering from the kitchen did not stop till the wee hours despite us making a call to inform of the noise. Overall, the only good thing is the view from the room which could see the Ramboda Waterfall. If you are not fussy with bad service and noisy corridors, the view is good enough.
              Reviewed December 09, 2017
              10.0
              Exceptional
              Jatan from India
              Couple
              Deluxe Suite
              Stayed 1 night in November 2017
              Exceptional”
              This hotel is definitely value for money. Great service, great location and fairly decent view. The only issue is that the quality of the restaurant is pretty bad and there aren't really any options outside the hotel ( unless you buy your own food on your way to the hotel). The restaurant food is kind of okay and restaurant staff is extremely rude.
              Reviewed December 03, 2017
              4.4
              Mohamed from Sri Lanka
              Solo traveler
              Deluxe Suite
              Stayed 1 night in November 2017
              hotel badly needs upgrade”
              views are great, but they need to upgrade ther facilities
              Reviewed November 26, 2017
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