Reception is open from 06:00 AM to 10:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
All credit card transactions will incur a 1.5% surcharge.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.
A credit card security deposit of AUD 75 is required upon check in for charges and damages during the stay and will be refunded upon departure.
Guests who book 1 bedroom or 2 bedroom room types without cleaning service may have limited car parking, which is subject to availability upon arrival at the hotel. If the hotel parking is full, the hotel team will assist in finding a secure car park at other nearby locations.
When booking more than 5 rooms, different policies and additional supplements may apply.