Others

• Please note that car parking spaces are limited and bookings are essential – please call the hotel directly to book.
• All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee
• Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
• Please note that all rooms include a 30 minutes continuous use of internet per day with no charge applied.
• Please note that to access Oaks Aspire’s car park:
  -Prior to accessing the car park please visit reception to collect your access key to undercover parking.
  -There is parking available on West Street and Mary Street that can be used while collecting key.
  -Once access key has been collected swipe the access key in front of the key swipes located on the Ground Level.
  -Proceed to the car park on Basement levels (B1-B4) or Upper levels (U1-U4)
  -All hotel guests are required to park in car parks that are marked in red with ‘Hotel Guest’ displayed on the wall. Failure to park in these zones and/or clearly display your validated parking slip on the dash may result in your car being towed at the owner’s expense.
• A credit card security deposit of AUD 1 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
• When booking more than 5 rooms, different policies and additional supplements may apply.