8.6
Excellent
/10
(854 reviews)See what guests said
Housekeeping13
View4
Car Park2
See map
9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Oaks Townsville Gateway Suites

"Our room was certainly ready for the guests that day to arrive"

Michael - January 9, 2020

 Oaks Townsville Gateway Suites
 Oaks Townsville Gateway Suites
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Free Wi-Fi

Oaks Townsville Gateway Suites

2 Dibbs Street, South Townsville, Townsville, Australia, 4810 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
What guests are saying:Read all 854 reviews
Exceptional reputation
Recommended by 93% of guests
Excellent cleanliness
8.7 rating for cleanliness
Excellent service
8.7 rating for service
Excellent comfort
8.5 room quality and comfort

Clean hotel room and comfortable bed in pretty good location, close to amenities and good dining varieties at its doorsteps.

Melanie | April 26, 2019

Great Hotel, Incredibly friendly staff and a great location, Always stay there and have no intensions of changing.

Mark | May 16, 2017

Our One bedroom apartment was excellent value for money, clean neat and tidy and conveniently located.

Alan | July 31, 2017

Nearby has lotsa restaurants and a big supermarket is 5 to 8 mins walk away.

Leong | October 19, 2019

Well worth a look and highly recommend here - if your staying in Townsville.

Alan | July 31, 2017

Excellent accommodation with incredibly helpful and friendly staff.

Mark | January 29, 2019

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Air conditioning

  • Garden

Cheaper than 88% of all properties in Townsville in the last 24 hoursCompared to 104 Townsville properties at Agoda for various dates
Value for money8.3
Location rating9.1
Nearest airportTownsville Airport (TSV)
Distance to airport5.1 km

Rooms available at Oaks Townsville Gateway Suites

Excellent
Room comfort & quality
8.5
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 93 m²/1001 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds...
Enter dates to see prices
1 Bedroom Apartment
1 Bedroom Apartment
...
  • Room size: 59 m²/635 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Hotel Room
Hotel Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
3 Bedroom Apartment
3 Bedroom Apartment
...
  • Room size: 119 m²/1281 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Two-Bedroom Apartment - No Housekeeping
Two-Bedroom Apartment - No Housekeeping
...
  • Room size: 95 m²/1023 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
One-Bedroom Apartment - No Housekeeping
One-Bedroom Apartment - No Housekeeping
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Hotel Room - No Housekeeping
Hotel Room - No Housekeeping
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2-Bedroom Apartment without Cleaning Service
2-Bedroom Apartment without Cleaning Service
...
  • Room size: 93 m²/1001 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds...
Enter dates to see prices
1-Bedroom Apartment without Cleaning Service
1-Bedroom Apartment without Cleaning Service
...
  • Room size: 59 m²/635 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Hotel Room without Cleaning Service
Hotel Room without Cleaning Service
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Oaks Townsville Gateway Suites?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Oaks Townsville Gateway Suites?

For those who wish to drive their own cars, Oaks Townsville Gateway Suites has a car park available for guests. Parking is free for guests.

What is the smoking policy at Oaks Townsville Gateway Suites?

Oaks Townsville Gateway Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Oaks Townsville Gateway Suites

  • 9.2
    Exceptional
    Location
    "Its right near everything and great hotel."

    Grant | August 17, 2018

  • 10.0
    Exceptional
    Location
    "Well positioned close to everything CBD;"

    Michael | September 13, 2019

  • 8.4
    Excellent
    Cleanliness
    "2 bedroom apartment was big and clean."

    Leong | October 19, 2019

Property ranking|Compared to 104 Townsville properties
See all rankings
Review score - United States
9.5/10
Room comfort score
8.5/10
Cheapest price score
Location score
9.0/10
Better than
96
%
of Townsville properties
Better than
90
%
of Townsville properties
Better than
88
%
of Townsville properties
Better than
86
%
of Townsville properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.6
Excellent
854 reviews
Cleanliness
8.7
Facilities
7.9
Location
9.1
Read all reviews >
What travelers say they love:
The property itself is lovely and perfectly positioned.
Michael from Australia
Business traveler
More about Oaks Townsville Gateway Suites

More about Oaks Townsville Gateway Suites

Situated right in the center of the city, Oaks Townsville Gateway Suites is a perfect choice for people seeking fun activities in town. There are many bars and restaurants nearby the hotel, so you will have plenty of choices for food and drinks. While the hotel is in a central location, guests will not be disturbed by noise from the street. The hotel provides nice and modern facilities such as underground parking, an infinity pool, a fully equipped gym, and a spa. The clean and spacious rooms come with big, comfortable beds, and all apartments are equipped with a full kitchen. The hotel’s reception staff are very helpful and friendly, making your stay an even better experience.

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Most talked about facilities

Housekeeping
9 mentions
Swimming Pool
4 mentions
View
3 mentions
Internet
2 mentions

What they offer

10.0
Exceptional
Bathroom
"Bathroom and laundry facilities suited our needs."

Kerrie | May 23, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Oaks Townsville Gateway Suites from real guests

Overall rating
8.6
Excellent
From 854 reviews
9.1Location
8.9Service
8.7Room comfort and quality
Agoda Reviews (168)Booking.com Reviews (686)
Rating via Agoda8.5
/
10
Cleanliness8.7
Facilities7.9
Location9.1
Room comfort and quality8.5
Service8.7
Value for money8.3
High score for Townsville
Rating
9+ Exceptional (32)
8-9 Excellent (29)
7-8 Very Good (27)
6-7 Good (8)
<6 Below Expectation (10)
Time of the year
Mar - May (19)
Jun - Aug (29)
Sep - Nov (33)
Dec - Feb (25)
All guests (168)
All room types
All languages

Show reviews that mention 

Showing 106 verified guest comments
12345
10.0
Exceptional
Allan from Australia
Couple
1 Bedroom Apartment
Stayed 4 nights in January 2015

worth staying ”

Location, Price, Facilities

This hotel is well appointed, very clean, great location with friendly and professional staff who go out of there way to provide excellent service. Our flight arrived early in Townsville and we were able to get early access to our apartment with no fuss. The hotel pool is a wonderful spot to cool off in and the location of the Hotel is central to Townsville CBD, major eat street and other attractions. The parking is secure and easy to gain entry too. Would recommend this Hotel for a nice relaxing staff in Townsville.

Reviewed January 26, 2015
9.3
Exceptional
Christine from Australia
Group
Hotel Room
Stayed 5 nights in October 2014

Great location ”

Location, ease of access, friendly staff

Stayed at this hotel for a Convention & my friend & I were very happy with our choice. So close to a wide range of eating establishments and not far from a large supermarket. We requested twin beds which were comfortable. We were allowed to get into the room a bit earlier than expected - very nice after an early start to the day. The view from our balcony was beautiful . Unfortunately we didn't get time to check out the gymnasium & pool, but would definitely stay here again if we have to go to Townsville again. Thank you for a pleasant stay.

Reviewed October 22, 2014
10.0
Exceptional
Michael from Australia
Business traveler
Two-Bedroom Apartment - No Housekeeping
Stayed 2 nights in September 2019

My "Go To" in Townsville”

Realistically - this place is a very competitively priced; spacious rooms; well positioned close to everything CBD; has the best staff; great onsite free parking; close to best pubs, restaurants and the legendary "Jam Corner" coffee restaurant. My favourite for every Townsville visit! Business or holiday.

Reviewed September 13, 2019
9.2
Exceptional
Grant from Australia
Couple
2 Bedroom Apartment
Stayed 2 nights in August 2018

Best place to stay in Townsville”

I've lived in Townsville and gone back and stayed in a few hotels and I now keep going back to the gateway. Its right near everything and great hotel.

Reviewed August 17, 2018
8.8
Excellent
Michael from Australia
Business traveler
1 Bedroom Apartment
Stayed 3 nights in March 2019

Will be back again!”

Hotel is perfectly positioned for access to CBD, restaurants, pubs, large convenience stores, coffee shops, walks, port, river etc. Hotel is clean and tidy with great staff. Very welcoming staff even under a bit of pressure with numbers at desk when I arrived. Sharp work! Also parking included! Thank you. I stay in Townsville 2-4 times each year - this will be my go to from now.

Reviewed March 06, 2019
8.7
Excellent
Mike from Australia
Couple
1 Bedroom Apartment
Stayed 4 nights in April 2013

Smart, clean well located hotel”

Staff, room quality, easy to get around

Spent 4 nights, great location, initially was going to hire a car however the location is central and found we could get around easy via walking, public transport or taxi. Close enough to walk to the ferry terminal for Magnetic Island. Morning walks through the city and Strand, some great restaurant choices next to the hotel. Would stay here again if visiting Townsville.

Reviewed April 15, 2013
9.0
Exceptional
Fletcher from United States
Business traveler
1 Bedroom Apartment
Stayed 11 nights in May 2012

Excellent accomodations. ”

Excellent facilities and firendly staff. Great location in downtown Townsville.

the property is in top notch conditions with excellent facilities. the staff was very helful and friendly. the location is excellent and you can walk to all major townsville attractions, castle mountain, the strand, shopping district.

Reviewed June 11, 2012
8.4
Excellent
Leong from Singapore
Business traveler
Two-Bedroom Apartment - No Housekeeping
Stayed 4 nights in October 2019

Great space and value for a 2 bedroom apartment ”

Location was 10 to 15mins drive from Townsville airport. 2 bedroom apartment was big and clean. 1 bedroom has en-suite bathroom, the other bedroom’s bathroom is in the living room and it’s just 4 steps away from the bedroom. Nearby has lotsa restaurants and a big supermarket is 5 to 8 mins walk away.

Reviewed October 19, 2019
9.2
Exceptional
Alan from Australia
Couple
1 Bedroom Apartment
Stayed 1 night in July 2017

Great location and apartments”

Our One bedroom apartment was excellent value for money, clean neat and tidy and conveniently located. The staff were very accommodating. Well worth a look and highly recommend here - if your staying in Townsville.

Reviewed July 31, 2017
9.3
Exceptional
Veronica from Australia
Family with teens
1 Bedroom Apartment
Stayed 4 nights in July 2013

Will definetly return”

Cleanliness, Clean Towels Every Night, And room Tidy

Very Relaxing - Best Stay in Townsville yet. Sorry I missed out on a two bedroom unit but very comfortable all the same.

Reviewed July 11, 2013
9.2
Exceptional
peter from Australia
Group
One-Bedroom Apartment - No Housekeeping
Stayed 2 nights in April 2018

Great Location for Groups”

This hotel was in the heart of Townsvilles dinning strip

Reviewed April 23, 2018
7.7
Very good
Steven from Australia
Business traveler
1 Bedroom Apartment
Stayed 4 nights in December 2013

Great location and good rooms”

Great location, nice room, easy access to restaurants

This is one of the better accommodation options in Townsville, have stayed a few times and happy to recommend it.

Reviewed December 18, 2013
10.0
Exceptional
Kerrie from Australia
Couple
1 Bedroom Apartment
Stayed 2 nights in May 2018

Great location”

Great location. King studio was great for a few days. Bathroom and laundry facilities suited our needs. The bed was awesome. We also put e review on TripAdvisor.com.au

Reviewed May 23, 2018
7.7
Very good
Peter from New Zealand
Couple
1 Bedroom Apartment
Stayed 1 night in August 2015

Great one nighter”

Location, Room & Staff

A very pleasant overnight stay on Townsville restaurant strip.

Reviewed August 27, 2015
8.3
Excellent
terence from Australia
Business traveler
Hotel Room
Stayed 1 night in February 2015

location”

location privacy and self contained

The oaks is located in palmer street in among some fantastic restaurants and pubs, it is within 10 minutes walk to Reef HQ and 5 minutes walk to the mall

Reviewed February 26, 2015
8.0
Excellent
Melanie from Indonesia
Family with young children
Hotel Room
Stayed 2 nights in April 2019

Clean and comfortable but didn't live up to expectation”

Clean hotel room and comfortable bed in pretty good location, close to amenities and good dining varieties at its doorsteps. However a few minor details made the experience less than perfect. There is construction work happening on the ground floor between 9am-5pm and if you are located in the first 3 levels you can hear the drilling. In the middle of the night there's gentle rumbling noise that comes and goes every few minutes. When booking, the detail suggested all rooms get free wifi, but this is only for 30 minutes per day which is deceptive. Also didn't get city view room as suggested in the booking. The TV in the bedroom is the smallest TV I have seen in recent years, probably around 15 inch monitor. Why?? And it only shows free to air channels, not satellite channels. Not a big deal, it was still a fairly pleasant stay, however I guess a few details promised during booking process are not accurate so it didn't live up to my expectations.

Reviewed April 26, 2019
10.0
Exceptional
Robert from Australia
Couple
1 Bedroom Apartment
Stayed 1 night in March 2013

A very comfortable room with lots of space”

Location , space, clean

Would defiantly stay there again not only as a couple but would also take my kids as it is child friendly and very central you would not need a car because of the location this hotel would also be a perfect permanated place to live. Staff were a pleasure to deal with. And it had many wonderful facilities to use such as a pool

Reviewed March 12, 2013
8.7
Excellent
Marina from Canada
Solo traveler
Stayed 2 nights in December 2010

great location, room size is good, ”

quiet, clean with sink
TV not big enough

I like the quiet , clean environoment of the hotel. Location is excellent, close to everywhere . Staffs are friendly. I need a ride to the airport and they tried many times to finally book the shuffle bus for me. I also like the samll sink area where I can make coffee, tea , ... like a real kitchen.... the size of the room is good compare to others of the same price range

Reviewed December 17, 2010
7.7
Very good
carmen from Australia
Family with young children
2 Bedroom Apartment
Stayed 7 nights in August 2015

Easy holiday accommodation”

Location, facilities, free secure parking

This is the third time we've stayed at Oaks on Palmer. Being on the 10th floor this time was great, nice and quiet.

Reviewed September 05, 2015
10.0
Exceptional
Ray from Australia
Couple
Hotel Room
Stayed 1 night in December 2013

Very happy ”

Comfortable, central location, very clean

Excellent staff, very clean and spacious room. The room was also very quiet with no noise from adjoining rooms. The hotel is located very close to many quality restaurants and a short walk to the centre of Townsville's business district and also speciality shopping. It is also a short distance from the harbour for ferry to Magnetic Island.

Reviewed December 30, 2013
12345
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