Location rating score
"Our room was certainly ready for the guests that day to arrive"
Michael - January 9, 2020
Clean hotel room and comfortable bed in pretty good location, close to amenities and good dining varieties at its doorsteps.
Melanie | April 26, 2019
Great Hotel, Incredibly friendly staff and a great location, Always stay there and have no intensions of changing.
Mark | May 16, 2017
Our One bedroom apartment was excellent value for money, clean neat and tidy and conveniently located.
Alan | July 31, 2017
Nearby has lotsa restaurants and a big supermarket is 5 to 8 mins walk away.
Leong | October 19, 2019
Well worth a look and highly recommend here - if your staying in Townsville.
Alan | July 31, 2017
Excellent accommodation with incredibly helpful and friendly staff.
Mark | January 29, 2019
Free Wi-Fi in all rooms!
|Value for money||8.3|
|Nearest airport||Townsville Airport (TSV)|
|Distance to airport||5.1 km|
Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.
For those who wish to drive their own cars, Oaks Townsville Gateway Suites has a car park available for guests. Parking is free for guests.
Oaks Townsville Gateway Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.
Grant | August 17, 2018
Michael | September 13, 2019
Leong | October 19, 2019
Situated right in the center of the city, Oaks Townsville Gateway Suites is a perfect choice for people seeking fun activities in town. There are many bars and restaurants nearby the hotel, so you will have plenty of choices for food and drinks. While the hotel is in a central location, guests will not be disturbed by noise from the street. The hotel provides nice and modern facilities such as underground parking, an infinity pool, a fully equipped gym, and a spa. The clean and spacious rooms come with big, comfortable beds, and all apartments are equipped with a full kitchen. The hotel’s reception staff are very helpful and friendly, making your stay an even better experience.
Kerrie | May 23, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Oaks Townsville Gateway Suites
Breakwater Marina Area
Townsville City Center
Show reviews that mention
worth staying ”
This hotel is well appointed, very clean, great location with friendly and professional staff who go out of there way to provide excellent service. Our flight arrived early in Townsville and we were able to get early access to our apartment with no fuss. The hotel pool is a wonderful spot to cool off in and the location of the Hotel is central to Townsville CBD, major eat street and other attractions. The parking is secure and easy to gain entry too. Would recommend this Hotel for a nice relaxing staff in Townsville.
Great location ”
Stayed at this hotel for a Convention & my friend & I were very happy with our choice. So close to a wide range of eating establishments and not far from a large supermarket. We requested twin beds which were comfortable. We were allowed to get into the room a bit earlier than expected - very nice after an early start to the day. The view from our balcony was beautiful . Unfortunately we didn't get time to check out the gymnasium & pool, but would definitely stay here again if we have to go to Townsville again. Thank you for a pleasant stay.
My "Go To" in Townsville”
Realistically - this place is a very competitively priced; spacious rooms; well positioned close to everything CBD; has the best staff; great onsite free parking; close to best pubs, restaurants and the legendary "Jam Corner" coffee restaurant. My favourite for every Townsville visit! Business or holiday.
Best place to stay in Townsville”
I've lived in Townsville and gone back and stayed in a few hotels and I now keep going back to the gateway. Its right near everything and great hotel.
Will be back again!”
Hotel is perfectly positioned for access to CBD, restaurants, pubs, large convenience stores, coffee shops, walks, port, river etc. Hotel is clean and tidy with great staff. Very welcoming staff even under a bit of pressure with numbers at desk when I arrived. Sharp work! Also parking included! Thank you. I stay in Townsville 2-4 times each year - this will be my go to from now.
Smart, clean well located hotel”
Spent 4 nights, great location, initially was going to hire a car however the location is central and found we could get around easy via walking, public transport or taxi. Close enough to walk to the ferry terminal for Magnetic Island. Morning walks through the city and Strand, some great restaurant choices next to the hotel. Would stay here again if visiting Townsville.
Excellent accomodations. ”
the property is in top notch conditions with excellent facilities. the staff was very helful and friendly. the location is excellent and you can walk to all major townsville attractions, castle mountain, the strand, shopping district.
Great space and value for a 2 bedroom apartment ”
Location was 10 to 15mins drive from Townsville airport. 2 bedroom apartment was big and clean. 1 bedroom has en-suite bathroom, the other bedroom’s bathroom is in the living room and it’s just 4 steps away from the bedroom. Nearby has lotsa restaurants and a big supermarket is 5 to 8 mins walk away.
Great location and apartments”
Our One bedroom apartment was excellent value for money, clean neat and tidy and conveniently located. The staff were very accommodating. Well worth a look and highly recommend here - if your staying in Townsville.
Will definetly return”
Very Relaxing - Best Stay in Townsville yet. Sorry I missed out on a two bedroom unit but very comfortable all the same.
Great Location for Groups”
This hotel was in the heart of Townsvilles dinning strip
Great location and good rooms”
This is one of the better accommodation options in Townsville, have stayed a few times and happy to recommend it.
Great location. King studio was great for a few days. Bathroom and laundry facilities suited our needs. The bed was awesome. We also put e review on TripAdvisor.com.au
Great one nighter”
A very pleasant overnight stay on Townsville restaurant strip.
The oaks is located in palmer street in among some fantastic restaurants and pubs, it is within 10 minutes walk to Reef HQ and 5 minutes walk to the mall
Clean and comfortable but didn't live up to expectation”
Clean hotel room and comfortable bed in pretty good location, close to amenities and good dining varieties at its doorsteps. However a few minor details made the experience less than perfect. There is construction work happening on the ground floor between 9am-5pm and if you are located in the first 3 levels you can hear the drilling. In the middle of the night there's gentle rumbling noise that comes and goes every few minutes. When booking, the detail suggested all rooms get free wifi, but this is only for 30 minutes per day which is deceptive. Also didn't get city view room as suggested in the booking. The TV in the bedroom is the smallest TV I have seen in recent years, probably around 15 inch monitor. Why?? And it only shows free to air channels, not satellite channels. Not a big deal, it was still a fairly pleasant stay, however I guess a few details promised during booking process are not accurate so it didn't live up to my expectations.
A very comfortable room with lots of space”
Would defiantly stay there again not only as a couple but would also take my kids as it is child friendly and very central you would not need a car because of the location this hotel would also be a perfect permanated place to live. Staff were a pleasure to deal with. And it had many wonderful facilities to use such as a pool
great location, room size is good, ”
I like the quiet , clean environoment of the hotel. Location is excellent, close to everywhere . Staffs are friendly. I need a ride to the airport and they tried many times to finally book the shuffle bus for me. I also like the samll sink area where I can make coffee, tea , ... like a real kitchen.... the size of the room is good compare to others of the same price range
Easy holiday accommodation”
This is the third time we've stayed at Oaks on Palmer. Being on the 10th floor this time was great, nice and quiet.
Very happy ”
Excellent staff, very clean and spacious room. The room was also very quiet with no noise from adjoining rooms. The hotel is located very close to many quality restaurants and a short walk to the centre of Townsville's business district and also speciality shopping. It is also a short distance from the harbour for ferry to Magnetic Island.