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Swimming pool, Oaks Townsville Metropole Hotel in Townsville
Studio - View, Oaks Townsville Metropole Hotel in Townsville
a hotel room with two beds and two lamps, Oaks Townsville Metropole Hotel in Townsville
a large room with a large window and a large bed, Oaks Townsville Metropole Hotel in Townsville
a white toilet sitting next to a sink in a bathroom, Oaks Townsville Metropole Hotel in Townsville
a white toilet sitting next to a sink in a bathroom, Oaks Townsville Metropole Hotel in Townsville
a large boat in the water near a city, Oaks Townsville Metropole Hotel in Townsville

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8.4

Excellent

2,420 reviews

2,420 reviews

Housekeeping11
View7
Car Park4
See map
See map

8.1

Excellent

Location rating score

Excellent location - 910 meters to the beach
Parking
FREE
Nearby landmarks
Maritime Museum of Townsville 300 m
Reef HQ 300 m
North Queensland Visitor Information Centre 320 m
ReefHQ Aquarium 320 m
Great Barrier Reef Marine Park Authority 330 m
IMAX cinema 330 m
Museum of Tropical Queensland 340 m
Anzac Park 530 m
Mad Cow Tavern 560 m
Heritage Bar & Grill 570 m

Oaks Townsville Metropole Hotel

81 Palmer Street, South Townsville, Townsville, Australia, 4810 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the South Townsville part of Townsville, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Townsville Airport. Rated with 4.5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

Highlights

Check-in/out [express]

910 meters to the beach

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Swimming pool [outdoor]

Fitness center

Luggage storage

Game room

Your dates are popular among travelersUsers are booking a place in Townsville every 37 minutes on Agoda.com
Value for money8.4
Location rating8.1
Nearest airportTownsville Airport (TSV)
Distance to airport5.8 km

Rooms available at Oaks Townsville Metropole Hotel

Excellent
Room comfort & quality

8.5

Studio
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
City Scape Studio
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Studio Mountain View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
City Scape Studio - No Housekeeping
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
2-Bedroom Dual Key Apartment
...
  • Room size: 94 m²/1012 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed...
Enter dates to see prices
Two-Bedroom Dual Key Apartment - No Housekeeping
...
  • Room size: 94 m²/1012 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed
Enter dates to see prices
Studio - No Housekeeping
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
City Scape Studio Apartment
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Apartment
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Mount Stuart Studio Apartment
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Oaks Townsville Metropole Hotel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Oaks Townsville Metropole Hotel?

For those who wish to drive their own cars, Oaks Townsville Metropole Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Townsville with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at Oaks Townsville Metropole Hotel?

Adults can enjoy breakfast offered with an additional charge of 20 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What is the smoking policy at Oaks Townsville Metropole Hotel?

Oaks Townsville Metropole Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Oaks Townsville Metropole Hotel?

Oaks Townsville Metropole Hotel is located in South Townsville, famous for good restaurants such as The Metropole Hotel, Masala Indian Cusine and Moretto's on Palmer.

What are popular attractions near Oaks Townsville Metropole Hotel?

Guests at Oaks Townsville Metropole Hotel can easily visit Maritime Museum of Townsville, Central Park and boundry st Park located in the South Townsville area.

See map

Explore the neighborhood

What people love about Oaks Townsville Metropole Hotel

  • 7.2

    Very good
    Cleanliness

    "Clean accommodation, with comfortable beds, nice & quiet."

    Katrina

    |

    June 7, 2022

  • 10

    Exceptional
    Cleanliness

    "Lovely stay, clean and modern, good price."

    Jade

    |

    January 16, 2022

  • 9.2

    Exceptional
    Location

    "Very convenient location close to cafes, restaurants and the stadium."

    Sarah

    |

    June 2, 2022

Property ranking|Compared to 116 Townsville properties
See all rankings
Cheapest price score
Room comfort score
8.5/10
Room size
55 sqm.
Cleanliness score
8.6/10
Better than
94
%
of Townsville properties
Better than
92
%
of Townsville properties
Bigger than
86
%
of Townsville properties
Better than
85
%
of Townsville properties
Overall rating:

8.4

Excellent
2,420 reviews
Cleanliness
8.6
Facilities
7.9
Location
8.1
Read all reviews >
What travelers say they love:
Great location to shops, cafes, restaurant, The Strand.
Glenda from Australia
Solo traveler
More about Oaks Townsville Metropole Hotel

More about Oaks Townsville Metropole Hotel

Oaks Townsville Metropole Hotel

Take everything available in Townsville with a comfort stay at Oaks Townsville Metropole Hotel. Not sure what you want to do in Townsville? Keep your choices easy and open and go with the flow when staying at Oaks Townsville Metropole Hotel, just 5.7 km from Townsville Airport.
Oaks Townsville Metropole Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the serviced apartment make exploring Townsville even more convenient. If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site.
The serviced apartment provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests.
Each guestroom at Oaks Townsville Metropole Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Oaks Townsville Metropole Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Oaks Townsville Metropole Hotel has vending machines for 24-hour available light snacks and/or drinks. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Oaks Townsville Metropole Hotel offers wonderful recreational facilities for guests to enjoy. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling and diving.
Water sports are incredibly convenient with boats provided by Oaks Townsville Metropole Hotel. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
This serviced apartment beats 85% of accommodations in the city on value for money.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Townsville.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

12 mentions

Internet

3 mentions

View

3 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Snorkeling
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • BBQ facilities
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Non-smoking rooms
  • Pets allowed
  • Service animals are welcome
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Desk
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Washing machine
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Full English/Irish

Location

81 Palmer Street, South Townsville, Townsville, Australia, 4810
Excellent
Location

8.1

Airports
  • Townsville Airport (TSV)
    5.8 km
  • Palm Island Airport (PMK)
    62.0 km
Public transportation
  • Townsville Train Station
    2.3 km
Hospital or clinic
  • Northtown Medical Centre
    810 m
Convenience store
  • NightOwl
    960 m
Cash withdrawal
  • ATM
    710 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee.
  • Please note that all rooms include a 30 minutes continuous use of internet per day with no charge applied.
  • Please note that Reception hours from 6AM – 11PM 7 days a week. For arrivals outside of these hours, please contact the hotel directly to arrange after hours key collection
  • A credit card security deposit of AUD 1 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Oaks Townsville Metropole Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.6
Facilities7.9
Location8.1
Room comfort and quality8.5
Service8.6
Value for money8.4
High score for Townsville
Rating
9+ Exceptional (43)
8-9 Excellent (36)
7-8 Very Good (27)
6-7 Good (11)
<6 Below Expectation (16)
Time of the year
Mar - May (27)
Jun - Aug (42)
Sep - Nov (35)
Dec - Feb (29)

Show reviews that mention 

Showing 133 verified guest comments
12345
9.6
Exceptional
Ethel from Australia
Couple
Studio
Stayed 3 nights in September 2020

Clean & comfortable stay”

Studio unit with kitchen and laundry facilities made our stay in Townsville feel like home away from home. Location of the hotel is at the very end of Palmer St, away from the hustle and bustle. Good walk views of the marina past through restaurants and hotels. Good 14 minute walk to the main CBD in Flinders St, 28 minute walk to the Strand and 30 minute walk to the Casino. Did walking and driving to explore the city as the hotel offers carpark facilities for hotel customers. Check in and out was effortlessly friendly and polite. The only complaint I have which does not affect my strong recommendation of this hotel is I booked for 3 days with limited housekeeping but housekeeping did not occur even for once throughout my entire stay.

Reviewed September 18, 2020

See room deals

10.0
Exceptional
Joanne from Australia
Group
2-Bedroom Dual Key Apartment
Stayed 2 nights in June 2021

Fantastic experience!”

Everything was spot on! Friendly Service upon check in, gorgeous clean spacious apartment, well appointed with fantastic views...we will definitely be back again!

Reviewed June 12, 2021

See room deals

thank you so much for your kind feedack. we look forward to welcome you again soon!!!

Responded July 06, 2021
Oaks Townsville Metropole Hotel
10.0
Exceptional
Shuppy from Australia
Solo traveler
Studio
Stayed 4 nights in August 2020

Excellent location, exceptional service!”

Easy access to location,ample parking space, friendly staff,very supportive . It was my first visit to Townsville, and it was a moment of " first impression matters" for me. I am definitely visiting Townsville and that will always

Reviewed August 15, 2020

See room deals

10.0
Exceptional
SEOK from Australia
Family with teens
Studio
Stayed 1 night in December 2020

Perfect overnight stay midway to Whitsundays”

Perfect overnight stay midway to Whitsundays. Clean rooms, comfy bed, and the pantry with cooking hob and utensils and microwave was great for us.

Reviewed December 28, 2020

See room deals

Thank you for your valuble feedback. we look forward to welcome you in near future. kind regards, Oaks Management

Responded December 31, 2020
Oaks Townsville Metropole Hotel
10.0
Exceptional
Glenda from Australia
Solo traveler
Studio
Stayed 1 night in June 2020

Staying in Townsville”

Great location to shops, cafes, restaurant, The Strand. I stayed in a studio room with fabulous views of the boats on the river and Castle Hill

Reviewed June 13, 2020

See room deals

10.0
Exceptional
Simone from Australia
Couple
Studio
Stayed 2 nights in March 2021

Great place”

This is the third time I've stayed. Great value for money. Down the end of Plamer Street. Very quiet area. Highly recommend

Reviewed March 15, 2021

See room deals

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!! Kind regards, Oaks Management

Responded May 28, 2021
Oaks Townsville Metropole Hotel
9.6
Exceptional
Jason from Australia
Family with young children
Two-Bedroom Dual Key Apartment - No Housekeeping
Stayed 3 nights in October 2020

Oaks Townsville Metropole Hotel”

Fantastic value. We had two adjoining rooms for 2 adults and 2 kids. The rooms were clean well appointed and comfortable. Will be returning again! Great value.

Reviewed October 06, 2020

See room deals

10.0
Exceptional
Jade from Australia
Couple
Studio
Stayed 1 night in January 2022

Oaks Metropol Townsville ”

Lovely stay, clean and modern, good price.

Reviewed January 16, 2022

See room deals

Dear Jade, Thank you for giving us a perfect rating and for recommending our hotel to other guests. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you in near future.

Responded February 08, 2022
Oaks Townsville Metropole Hotel
9.2
Exceptional
Kylie from Australia
Couple
Studio
Stayed 3 nights in October 2019

Great budget accommodation ”

Overall the facilities were pretty good. We had everything we needed. The pool was a bit cold to make use of. The rooms are super clean and have everything you need to cook and keep clean (washing machine and drier) The staff are the best part of this hotel, they really are lovely. Nothing too much trouble. Acknowledged us every time they saw us. The pub next door is hit and miss. Day one was ok for breakfast, day two was appalling and resulted in us not going back. I wouldn't reccomend eating at the pub. We addressed this with staff and the apologised for the poor experience.

Reviewed October 15, 2019

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10.0
Exceptional
STEPHEN from Australia
Couple
Studio
Stayed 3 nights in May 2021

Exceptional”

Modern clean and Qiuet.. Close to everything Good facilities

Reviewed May 25, 2021

See room deals

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!! Kind regards, Oaks Management

Responded May 28, 2021
Oaks Townsville Metropole Hotel
9.6
Exceptional
Kerry from Australia
Couple
Studio
Stayed 1 night in February 2021

Exceptional”

very clean place, and friendly staff, king size bed was the best I've slept on and quality pillows. Value for money.

Reviewed February 14, 2021

See room deals

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!! Kind regards, Oaks Management

Responded May 28, 2021
Oaks Townsville Metropole Hotel
10.0
Exceptional
Pauline from Australia
Solo traveler
City Scape Studio
Stayed 2 nights in August 2021

Great ”

Very happy with my studio room, I was so relaxed.

Reviewed August 14, 2021

See room deals

Dear Pauline, We're really pleased to hear that you had a comfortable stay with us at the Oaks Townsville Metropole . Thanks for taking the time to share your experience. We hope to see you again soon!!! Kind Regards, Oaks Management

Responded September 02, 2021
Oaks Townsville Metropole Hotel
10.0
Exceptional
Peter from Australia
Group
Studio
Stayed 1 night in May 2021

Exceptional”

Best accommodation along the Queensland coast, brilliant staff. Highly recommend.

Reviewed May 17, 2021

See room deals

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!! Kind regards, Oaks Management

Responded May 28, 2021
Oaks Townsville Metropole Hotel
10.0
Exceptional
Fiona from Australia
Couple
Studio
Stayed 1 night in August 2021

Quiet handy location. ”

Quiet location end of Palmer street with kitchenettes.

Reviewed August 27, 2021

See room deals

Dear Fiona, We're really pleased to hear that you had a comfortable stay with us at the Oaks Townsville Metropole . Thanks for taking the time to share your experience. We hope to see you again soon!!! Kind Regards, Oaks Management

Responded September 02, 2021
Oaks Townsville Metropole Hotel
9.6
Exceptional
SUNMI from South Korea
Couple
Studio
Stayed 2 nights in September 2019

It's a beautiful hotel.”

All staffs are very friendly and awesome. Clean and hygiene Nice view through the window.👍

Reviewed September 21, 2019

See room deals

9.6
Exceptional
Jennifer from Australia
Solo traveler
Studio
Stayed 1 night in April 2020

FNQ trip ”

Quiet location so perfect for a great nights sleep. Room has a great layout with all practical facilities

Reviewed April 04, 2020

See room deals

9.2
Exceptional
Sarah from Australia
Couple
2-Bedroom Dual Key Apartment
Stayed 2 nights in May 2022

Great Location”

Stayed here for 2 nights for a weekend away to go to the NRL to watch Nth QLD Cowboys play. Very convenient location close to cafes, restaurants and the stadium.

Reviewed June 03, 2022

See room deals

8.4
Excellent
stuart from Australia
Couple
Studio
Stayed 1 night in January 2020

Townsville Getaway ”

What a lovely property! The studio apartments are so handy and had everything we needed. We received a complimentary upgrade to a room on the higher floors overlooking the water, amazing view , all staff we encountered and pleasant to deal with, free parking is great too. This will be our go to hotel when we Travel to Townsville again

Reviewed January 16, 2020

See room deals

8.4
Excellent
Jess from Australia
Solo traveler
City Scape Studio
Stayed 1 night in November 2020

Lovely room but will not return.”

The room itself was fabulous with a beautiful view. HSK need to wipe down the glass on the balcony as it was filthy with fingerprints but apart from that the room was perfect. Before arrival I called the hotel and was given very non descript parking instructions, turns out calls go to central reservations and not the hotel itself. I wanted to extend another night but reception quoted me 70 dollars above the online price and would not price match. They directed me to rebook online which is an odd way to do business. Not the receptionists fault, everyone I encountered were lovely however, due to this I will not stay at an Oaks property again.

Reviewed November 23, 2020

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8.8
Excellent
Fiona from Australia
Solo traveler
Studio
Stayed 1 night in August 2021

Great Location for Palmer Street”

Great local apartments in quiet location for access to Palmer Street. Very close to the Strand and Castle Hill

Reviewed August 22, 2021

See room deals

We're really pleased to hear that you had a comfortable stay with us at the Oaks Townsville Metropole . Thanks for taking the time to share your experience. We hope to see you again soon!!! Kind Regards, Oaks Management

Responded September 02, 2021
Oaks Townsville Metropole Hotel
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