Oaks Townsville Metropole Hotel

81 Palmer Street, South Townsville, Townsville, Australia, 4810 - See map
Free Wi-Fi
8.7
Excellent
/10
(1,196 reviews)See what guests said
View7
Housekeeping5
Car Park4
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Oaks Townsville Metropole Hotel

"Comfy modern hotel with well appointed rooms."

A.L. - February 4, 2018

Studio Mountain View - Bed Oaks Townsville Metropole Hotel
Lobby Oaks Townsville Metropole Hotel
Swimming pool [outdoor] Oaks Townsville Metropole Hotel
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7.9

Very good

Location rating score

Very good location
What guests are saying:Read all 1,196 reviews
Excellent cleanliness
8.7 rating for cleanliness
Excellent comfort
8.5 room quality and comfort
Excellent service
8.5 rating for service
Exceptional reputation
Recommended by 85% of guests

All three times I have stayed here I have found each room quiet, very comfortable and so clean.

Azhar | December 1, 2017

This Oaks hotel is a great choice for a weekend getaway or a longer stay.

Leah | October 30, 2017

The studio apartments are so handy and had everything we needed.

stuart | January 16, 2020

The rooms were spotless and all facilities in perfect condition.

Leah | October 30, 2017

The cleanliness and modern facilities stand out the most.

Azhar | December 1, 2017

Clean and hygiene Nice view through the window.

SUNMI | September 21, 2019

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

  • Garden

  • Fitness center

Cheaper than 88% of all properties in Townsville in the last 24 hoursCompared to 104 Townsville properties at Agoda for various dates
Value for money8.3
Location rating7.9
Nearest airportTownsville Airport (TSV)
Distance to airport5.8 km

Rooms available at Oaks Townsville Metropole Hotel

Excellent
Room comfort & quality
8.5
2-Bedroom Dual Key Apartment
2-Bedroom Dual Key Apartment
...
  • Room size: 94 m²/1012 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed...
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City Scape Studio
City Scape Studio
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Two-Bedroom Dual Key Apartment - No Housekeeping
Two-Bedroom Dual Key Apartment - No Housekeeping
...
  • Room size: 94 m²/1012 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed
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City Scape Studio - No Housekeeping
City Scape Studio - No Housekeeping
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Studio Mountain View
Studio Mountain View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 king bed
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Mount Stuart Studio
Mount Stuart Studio
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Studio
Studio
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Studio - No Housekeeping
Studio - No Housekeeping
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
STUDIO MT STUART
STUDIO MT STUART
...
  • Room size: 30 m²/323 ft²
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Room Two Bedrooms
Room Two Bedrooms
...
  • Balcony/terrace
  • Shower
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Frequently asked questions

What time is check-in and check-out at Oaks Townsville Metropole Hotel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Oaks Townsville Metropole Hotel?

For those who wish to drive their own cars, Oaks Townsville Metropole Hotel has a car park available for guests. Parking is free for guests.

What is the smoking policy at Oaks Townsville Metropole Hotel?

Oaks Townsville Metropole Hotel does not permit smoking in any of its rooms or indoor areas.

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What people love about Oaks Townsville Metropole Hotel

  • 8.8
    Excellent
    Location
    "Happy with the location and service."

    Shaun | March 3, 2020

  • 9.6
    Exceptional
    "Definitely recommended."

    Leah | October 30, 2017

Property ranking|Compared to 104 Townsville properties
See all rankings
Room comfort score
8.5/10
Cheapest price score
Room size
50 sqm.
Review score - United States
8.1/10
Better than
89
%
of Townsville properties
Better than
88
%
of Townsville properties
Bigger than
86
%
of Townsville properties
Better than
86
%
of Townsville properties
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Overall rating:
8.7
Excellent
1,196 reviews
Cleanliness
8.7
Facilities
7.8
Location
7.9
Read all reviews >
What travelers say they love:
All staffs are very friendly and awesome.
SUNMI from South Korea
Couple
More about Oaks Townsville Metropole Hotel

More about Oaks Townsville Metropole Hotel

This hotel is located in town, but far enough away from the busy area so you can be sure to have a good sleep. Oaks Townsville Metropole Hotel offers nice and clean rooms, and each room comes equipped with a kitchenette and laundry facilities. From the room balcony, you will be amazed by the views of the ocean and Magnetic Island. The hotel is only a short walk from all restaurants and pubs nearby, so guests will have a lot of options for entertainment and good food and drinks. There is a very nice pub below the building for you to relax after a long day out, and the Metropole Hotel - which is located on-site - also serves a wide range of great cuisines.

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Most talked about facilities

Housekeeping
12 mentions
Internet
3 mentions
View
3 mentions
Swimming Pool
2 mentions

What they offer

9.2
Exceptional
"Overall the facilities were pretty good."

Kylie | October 15, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Full English/Irish

Restaurants on site

Metropole Hotel Townsville
Cuisine:Australian
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Oaks Townsville Metropole Hotel from real guests

Overall rating
8.7
Excellent
From 1196 reviews
9.1Service
8.9Room comfort and quality
8.8Cleanliness
Agoda Reviews (165)Booking.com Reviews (1031)
Rating via Agoda8.1
/
10
Cleanliness8.7
Facilities7.8
Location7.9
Room comfort and quality8.5
Service8.5
Value for money8.3
High score for Townsville
Rating
9+ Exceptional (35)
8-9 Excellent (35)
7-8 Very Good (25)
6-7 Good (8)
<6 Below Expectation (15)
Time of the year
Mar - May (23)
Jun - Aug (38)
Sep - Nov (32)
Dec - Feb (25)
All guests (165)
All room types
All languages

Show reviews that mention 

Showing 118 verified guest comments
12345
9.3
Exceptional
Mary from Australia
Couple
Stayed 2 nights in November 2011

Great rooms and location”

Room, self contained, nice new apartment with mod cons, massive king bed

we enjoyed our stay at oaks m on plamer in townsville. close to restaurants, some further along but only 5 minute walk. rooms were great, had everything you needed. plenty of crockery, cuttlery, microwave, full size fridge, dishwasher, even a washing machine/dryer etc for 2. our only negative was the small pool was not great location wise on the entrance off the reception area and backpacker place next door overlooks pool. not very appealing or inviting. if i was managment i would do something to fix this non appeal, even some plants maybe tall bamboo to blcok off backpackers. other than that a great stay and would definatley stay again. good value for money.

Reviewed December 01, 2011
9.3
Exceptional
Alvin from Singapore
Business traveler
Studio
Stayed 2 nights in October 2013

Nice stay in Oaks M on Palmer in Townsville”

Nice view, comfortable room, reasonable pricing

Oaks M is a good place for business travellers. Located along Palmer Street, it is near to the night life of Townsville. The room is clean and spacious, complete with kitchenette. Price is comparable to other hotels in the town.

Reviewed October 20, 2013
8.7
Excellent
Shachar from Israel
Business traveler
Studio
Stayed 2 nights in January 2014

It's a nice hotel”

Location, very new and clean, cheap.

The Oaks M on Palmer street is a serviced apartment building. It is the second time I stayed there and I loved it. The location is great - Palmer Street is the only "alive" place in Townsville after 05:00 p.m. There are many good restaurants around it, and its located in the end of the street above the marina. The rooms are big and clean, and they are kind of small apartments - you can cook there as well.

Reviewed February 02, 2014
8.7
Excellent
james from Australia
Business traveler
Studio
Stayed 1 night in August 2015

Well Located”

location, accommodation standard, pub attached

This property is well located in South Townsville near the cbd. It is an area with plenty of restaurants and has the added bonus of having an old style pub attached to it. Parking is easy. The rooms are large and well appointed.

Reviewed August 30, 2015
9.3
Exceptional
Marina from New Zealand
Couple
Studio Mountain View
Stayed 2 nights in September 2014

Great stay 9/10”

Cleanliness, friendly staff & presentation

My boyfriend and I always come to Townsville for a holiday. We've stayed at many hotels before & this one would definitely be our favorite! We didn't have time to check out the Met Hotel but will be going there on our next stay. Absolutely loved it here.

Reviewed September 15, 2014
9.7
Exceptional
Andy from Australia
Couple
Studio
Stayed 1 night in January 2012

Great hotel with very help full staff”

Cleaned, big room, closed to city

Highly recommend to whom want to visit townsville. The room was big and clean. Has a laundry need. The staff was Very help full to let us check in before the check in time. Its only take about 5 minute walk to the city

Reviewed January 18, 2012
9.3
Exceptional
Judy from New Zealand
Group
Studio Mountain View
Stayed 5 nights in July 2012

Great location and room very pleasant.”

Pleasant room, great view, settee and coffee table, balcony and nice outdoor furniture

the staff are effiicient and friendly, and seem to remember who we are. answered questions about directions, public transport, and ordered taxi etc at the right time! the view over ross river is wonderful and made a real highlight for the trip to queensland. the swimming pool was a bit cool for us, and i felt that the foyer entrance could be made more attractive (plants, get rid of outside rubbish containers etc) newcomers need to know that there are two oaks on palmer st. i was a bit confused when taxi driver from airport asked which one we were going to. we (two single women) used the local loop bus several times, but unfortunately it was discontinued the weekend we were there. i hope something simple come to replace it, and thus keep up the easy access to the oaks m end of palmer st.

Reviewed August 16, 2012
8.0
Excellent
KIRSTY from United Kingdom
Couple
Studio
Stayed 1 night in May 2010

Great place but sort the pillows”

It had everything, literally, washer and dryer. Great room, clean and modern, felt like a very stylish studio appartment in a bigger city. Staff friendly and helpfull. Location quite good, only short walk to Townsvilles more popular eateries. Also we had a lovely balcony view over the water.
The pillows were massive, all four of them, so if you don't like thick pillows get in early and ask for a swap, our fault for not asking for outs to be changed. The only minor fault I can think of.

As above, the hotel has great facilities. The rooms come well equiped with a small practical kitchen with clean modern appliances and a complete surprise were the seperate washer and dryer which was excellent. The balcony was a good touch but we stayed on the 3rd floor, I'd definately ask for 5th or further up to take advantage of the nice views. There are some nice places to eat on palmer street and it really gets busy in the evenings which makes for nice outside dinning. All in all, a great place to stay in Townsville.

Reviewed May 18, 2010
9.0
Exceptional
Rodney from Australia
Business traveler
Studio
Stayed 1 night in July 2013

New & comfortable, great price good service”

Convenient, quality design,balcony view

Just a quick business stop. It was perfect. Staff lent me there phone charger. Not the prettiest part of Townsville, but close to restaurants and 'downtown' centre.

Reviewed August 03, 2013
9.0
Exceptional
Wendy from Australia
Couple
Studio
Stayed 2 nights in August 2013

A clean and comfortable hotel. ”

Modern, well-appointed and comfortable.

Very pleasant and comfortable. Self-catering was enjoyed. The view from the balcony, over the rail yards, was unimpressive, but that's Townsville!

Reviewed August 24, 2013
10.0
Exceptional
Joan from Australia
Couple
Studio
Stayed 2 nights in May 2012

Great experience”

Lovely studio unit with modern decor and up to date facilities

We were very impressed with this studio unit. The staff were excellent and the unit was compact, well presented with many extra features. The advantage of the Metropole Hotel proved to be a huge bonus with excellent meals and service. This unit has been one of the accommodation highlights of our touring holiday. Will certainly recommend to our friends and family.

Reviewed May 17, 2012
9.6
Exceptional
Leah from Australia
Couple
2-Bedroom Dual Key Apartment
Stayed 2 nights in October 2017

Oaks M is in a very convenient position in Townsville. ”

This Oaks hotel is a great choice for a weekend getaway or a longer stay. The rooms were spotless and all facilities in perfect condition. The only complaint we have was that the doors into the rooms had very noisey lock mechanisms which meant that each time you needed to close the door in echoed really loudly which may have annoyed those in the next room. Apart from that it was great. Friendly and efficient staff topped it off. Definitely recommended.

Reviewed October 30, 2017
8.3
Excellent
Neil from United Kingdom
Solo traveler
Studio
Stayed 2 nights in May 2012

Stylish apartment hotel with harbour view”

Stylish decor, clean, partial view of harbour

a modern hotel at the far end of palmer street, about 10 minutes' walk from the town centre. not very easy to find, as it's behind the metropole bar (which closes at about 11 pm). the hotel is clean, modern and stylish, with a good range of facilities, though a hairdryer would have been useful. i had a studio apartment with laundry facilities (which i didn't use) and a balcony. the bed was quite comfortable and the location is quiet at night. there was a view of the harbour, partially obscured by the back of the metropole. rooms on higher floors will have a better view. the staff were pleasant, though reception closed at 11 pm.

Reviewed May 26, 2012
6.8
Good
Peter from Australia
Solo traveler
Studio
Stayed 3 nights in April 2016

Would never stay there again”

the location of the studio was most unsatisfactory. It was dark with no outlook whatsoever. plus it was looked into by a noisy backpackers hotel next door meaning I couldn't even keep my door open due to the noise. this is the 3rd time I have stayed at an Oaks property in Townsville over the past year and I would never stay at M on Palmer again and would not recommend it.

Reviewed May 03, 2016
7.2
Very good
Brett from Australia
Couple
Studio Mountain View
Stayed 2 nights in May 2016

Very well located”

Being first time visitors to Townsville it was a little hard to find as it is not well advertised where reception is from the street but apart from that the room was fine apart from a slightly noisy air conditioning system. We were on the top floor & had great inland views, stayed two nights & enjoyed the restaurants located within walking distance. We would stay again.

Reviewed May 28, 2016
8.7
Excellent
Leeann from Australia
Couple
Studio
Stayed 3 nights in August 2013

Very relaxing, quiet and enjoyable”

bed, parking, kitchen.

I found the Oaks M suitable for our needs, quiet, ease of parking, comfortable accommodation, with a small kitchen where we were able to cook our own meals. Also close to restaurants if we did not feel like cooking. Very enjoyable stay.

Reviewed August 16, 2013
7.7
Very good
Gary from Australia
Couple
Studio
Stayed 1 night in April 2012

Great boutique hotel with full suite of facilities”

View over Ross River and Townsville harbour, staff assistance, in room amentities, size of fridge

also stayed 10/4 to 13/4 we will stay at the m on each of our visits to townsville scheduled to return in may and have already booked

Reviewed April 17, 2012
9.0
Exceptional
Hayley from Australia
Family with young children
Studio
Stayed 5 nights in April 2013

Great value for money - spacious and modern”

Spacious, close to restaurants, centrally located

We had a great stay at this hotel. Upon arrival we were surprised at how nice it was considering the price. Nice location although a little walk away from the main city centre. The only thing was the pool was unheated and under cover so freezing even on a 30 degree day.

Reviewed May 12, 2013
9.2
Exceptional
Kylie from Australia
Couple
Studio
Stayed 3 nights in October 2019

Great budget accommodation ”

Overall the facilities were pretty good. We had everything we needed. The pool was a bit cold to make use of. The rooms are super clean and have everything you need to cook and keep clean (washing machine and drier) The staff are the best part of this hotel, they really are lovely. Nothing too much trouble. Acknowledged us every time they saw us. The pub next door is hit and miss. Day one was ok for breakfast, day two was appalling and resulted in us not going back. I wouldn't reccomend eating at the pub. We addressed this with staff and the apologised for the poor experience.

Reviewed October 15, 2019
10.0
Exceptional
Mihaela from Romania
Family with teens
Studio
Stayed 2 nights in June 2010

. Best for long stay”

AffordableM Fully contain roomsN stuning views, comfort and cleanliness. Gym and swimming pool.
no weakness

We had an excellent stay. With the fully contained rooms the hotel is ideal for a long stay. You have everything you need for living right in you room: plasma tv, electric stove, oven (induction and microwave), dishwasher and washing machine, dryer, iron and ironboard. All these and yet with a perfect sense of space, the room doesn,t look crowded but spatious and loxurious.

Reviewed July 11, 2010
12345
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