Great location near theatres and restaurants”

The 2 bedroom apartment we had was perfect for our recent visit to Melbourne to see "Beautiful" musical. It's an easy walk to either the Princess or Her Majesty Theatres. The living space is quite large with a seperate dining area. The bedrooms were a good size too. Nice clean linen and towels. No ensuite, just a single bathroom to share and unfortunately the toilet is in the bathroom which can be awkward at times. As other reviews have mentioned , the shower over the bath can be a big step up and down if any guest has hip issues. Luckily we were aware of this and took a small foldup step with us. Problem solved. I do have to commend staff for their caring and concern for this issue with my elderly mother. They did offer a couple of other room options or even another Oaks hotel nearby to make it easier for mum. It was our choice to stay due to location and so they also provided us with an anti slip mat for the bath. So we couldn't have asked for any better service.

Clean and nice apartment ”

Booked 2 bedrooms apartment with city view for 5 nights. We found our apartment was excellent. Clean and tidy. This apartment also located in the excellent location. Tram no 96,86, city circle and parliament station is located 300 meters from apartment. Tram no 96 & 86 will take us to southern cross station where the airport express bus is located. There's IGA convenient store within 200 meters. The kitchen is equipped with oven, dishwasher, microwave etc. There's a washing machine and dryer in our room which is perfect for family traveller like us.

Room with good view”

Pleasant, enjoy the great city view at high floor. Location along Lonsdale is central near Chinatown with lots of eating places. The only downside is one of the bathrooms is a little run down and needs maintenance.

Awesome Service Apartment”

This hotel/apartment always been my family's favorite place to stay if we go to Melbourne. There's 2 more Oaks in different location, but i guess this is our favorite because of the location and the room is more bigger than others. Couple years past, there's no coffee shop or room service, but now there have it.

very clean and tidy suite”

I went with my family (totally 4 people) and the suite was so huge enough for us to prepare a warm family dinner in the open kitchen and eat in the dining room in a relaxing way. Rooms and environment were clean and looked like brandnew. The staff was nice and helpful generally. It's very quiet at night as it's in the commercial region, you could have a good rest here. The bad thing is the free wifi only lasted for 30 minutes/day and they will charge you for the use more than this duration.

Serviced apartment in the heart of Melbourne”

The location is great with easy access by public transportation or private cars. Staffs are very helpful and eager to help and answer questions. Room is fully equipped with everything you need even for longer stay.

Consistently good hotel choice”

the recent stay was overall a pleasant experience. the staff were courteous and friendly in attending to my queries. oaks (i have stayed in other oaks locations in melbourne cbd) has managed to stay consistent in its properties in delivering quality service and facilities.

Great hotel, Good staff 24 hours”

Great hotel, clean, great people. the location is second to none, easy access to trams and all public transport. I have booked this place for next week and also for the week after Christmas for work. Easy to get to from the airport and easy access to al that the city has to offer. Recommend grabbing the free tram that goes around the city and getting off at Flagstaff Gardens for the Victoria market (About 10 minutes from the hotel)but take a big bag..

Great Location”

The hotel is clean and security is good. However, they have issues with the key card access in the lifts. I have to swipe a few times for the lift to be able to detect my card which then allows me to press the level i want to go to. Overall, i enjoy my stay there.

great location”

the staff were very helpful and accommodating. the hotel itself was hard to find.. and friend and i had to drive along lonsdale street a few times to actually see the hotel. location was a great, it was close to restaurants, bars and clubs so it was great to just have a good nite

Great Location, awesome room,helpful staff”

stayed 5d4n in 1-Bedroom apartment was extremely spacious and equipped with all facilities, my kid really enjoy the room and playing around the sofa. Very close walking distance to free tram stop,helpful and friendly staff explaining the map and tourist destinations.A heater was great since we went in the Winter though couldn’t covered our bedroom,we need to open the door over the night.the step up in and out of the shower may be dangerous for kids or older guests.

Above average”

We have the 1 bedroom, the overall room plan is huge and they offer full equipped kitchen. Washer and dryer also offered in the room. However the poor side was the bedroom did not have any air condition. We had to depend the air conditioner in the living room instead. Although the bed was huge and comfortable we did not have a good sleep due to the air circulation in the bed room.

Great value for money!”

1-Bedroom apartment was extremely spacious and equipped with all facilities as advertised - would definitely recommend to others and consider revisiting in the future. LOCATION: couldn't have asked for better - within VERY close walking distance to free tram stop, Parliament station and SkyBus Link stop STAFF: very helpful, our room was serviced everyday of our 4 night stay INTERNET: despite the Guest Services pamphlet saying that internet is only free for 30min/day, it's actually free - you just have to log in/activate it every 24 hours. FACILITIES: the aircon which doubles as a heater was greatly appreciated since we went in the Winter, kitchen was fully equipped (though our oven didn't work) BATHROOM: despite having three settings, the water pressure of the shower head was miserable, there also didn't seem to be a switch for an exhaust fan. the step up in and out of the shower may be dangerous for older guests (there is a handrail for extra support)

Awesome room and great views. Great location. ”

Very spacious clean room. Complete kitchen necessities. Easy to use washing machine with dryer complete with instructions. Two TV sets. Veranda with table and chairs. Great location. 2 minutes walk to train station. Not so happy during check out. I checked out at 6 am and went back to our room for we waited for our friends who picked us up at 6:30 am. I informed the front desk that we will still be staying in our room. Anyway if not for the early check out we can stay until 11 am at least. When I got back in our room, there was no wifi connection which I needed for I was communicating with our web check in for our forthcoming flight. I called the reception twice, same man who checked me out and asked him to put back our connection. He insisted we are still connected. My husband went down to talk to him personally. Only then that he checked and confirmed that our connection was cut off after he checked us out. Lost opportunity for us for after my husband got back in our room, our friend already came.

Good for business traveller.”

Nice place for business traveller, near to food place and shopping. Place was clean, neat and nice view.

Good sized rooms in central CBD location ”

We have stayed here the last 3 or 4 times we have been to Melbourne in the last couple of years. It is a great location with good sized rooms. Quiet too so that makes for a relaxing peaceful stay. Isn’t a fancy hotel but has everything you need and location is very convenient for getting around Melbourne.

most impressed”

ease of catching public transport

Charges for Wi-Fi”

Disappointed there are charges for Wi-Fi after the first 24 hours. I travel to Melbourne for business quite often and wouldn’t stay here again.

Excellent”

All the basic necessities were provided. The apartment was spacious, clean and quiet. Staff at reception courteous. I have been here quite a few times already - very consistent. Save yourself the headache and choose Oaks on Lonsdale!

Comfortable stay at good location”

Despite being almost at the northeastern tip of the city centre, location is still within walking distance to main city sights and tram stations. Comfortable beds and good amount of space. Only downside is the erratic shower which is either too sensitive to the hot/cold water control or running out of hot water altogether.