8.4

Excellent
/10
(1,086 reviews)See what guests said
Housekeeping3
Shops1
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
Available
Nearby landmarks
Caneland Park 240 m
Good price Pharmacy 250 m
Travelworld 270 m
Fredericks Showcase Space 300 m
Let the Children Play Toyshop 300 m
Caneland Central Shopping Centre 310 m
Gordi's Café & Bar 370 m
Artspace Mackay 480 m
Jubilee Park 620 m
Mackay Entertainment & Convention Centre 630 m
Oaks Mackay Rivermarque Hotel

"Our room was very spacious and clean."

kim - November 25, 2018
1 Bedroom Apartment Oaks Mackay Rivermarque Hotel
 Oaks Mackay Rivermarque Hotel
 Oaks Mackay Rivermarque Hotel
See all 50 photos
Removed from saved list
Entire apartment
Free Wi-Fi

Oaks Mackay Rivermarque Hotel

Central Mackay, Mackay, Australia - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

  • Bar

  • Fitness center

Cheaper than 84% of all properties in Mackay in the last 24 hoursCompared to 73 Mackay properties at Agoda for various dates
Value for money7.9
Distance to city center0.7 km
Location rating9.0

Rooms available at Oaks Mackay Rivermarque Hotel

Excellent
Room comfort & quality
9.0
2 Bedroom Executive
...
  • Room size: 93 m²/1001 ft²
  • River view
  • 1 king bed or 2 single beds...
Enter dates to see prices
Executive Two-Bedroom Apartment - No Housekeeping
...
  • Room size: 81 m²/872 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 93 m²/1001 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds...
Enter dates to see prices
1 Bedroom Apartment
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Two-Bedroom Apartment - No Housekeeping
...
  • Room size: 93 m²/1001 ft²
  • Balcony/terrace
  • 2 single beds & 1 king bed
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive One-Bedroom Apartment - No Housekeeping
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Hotel Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
One-Bedroom Apartment - No Housekeeping
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Studio
...
  • Room size: 53 m²/570 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Oaks Mackay Rivermarque Hotel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Oaks Mackay Rivermarque Hotel?

For those who wish to drive their own cars, Oaks Mackay Rivermarque Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Mackay with private transportation, the apartment can arrange car rental for you.

Is breakfast offered at Oaks Mackay Rivermarque Hotel?

Wake up to a great continental breakfast at Oaks Mackay Rivermarque Hotel. Adults can enjoy breakfast offered with an additional charge of 20 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the apartment.

What are my dining options at Oaks Mackay Rivermarque Hotel?

Oaks Mackay Rivermarque Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Oaks Mackay Rivermarque Hotel?

Oaks Mackay Rivermarque Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Oaks Mackay Rivermarque Hotel

  • 10.0

    Exceptional

    "Would definitely stay here again"

    kim

    |

    November 25, 2018

  • 9.2

    Exceptional
    Breakfast

    "Breakfast chef also very good."

    Michael

    |

    September 8, 2019

  • 9.2

    Exceptional

    "Excellent meal and wine menu."

    Michael

    |

    September 8, 2019

Property ranking|Compared to 73 Mackay properties
See all rankings
Room comfort score
9/10
Room size
57 sqm.
Cleanliness score
9.2/10
Location score
9.1/10
Better than
95
%
of Mackay properties
Bigger than
90
%
of Mackay properties
Better than
88
%
of Mackay properties
Better than
86
%
of Mackay properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

8.4

Excellent
87 reviews
Cleanliness
9.0
Facilities
7.8
Location
9.0
Read all reviews >
What travelers say they love:
Staff were very helpful and lovely.
kim from Australia
Family with young children
More about Oaks Mackay Rivermarque Hotel

More about Oaks Mackay Rivermarque Hotel

Nestled in the heart of Central Mackay, Oaks Rivermarque Hotel is an ideal spot from which to discover Mackay. The excitement of the city center is only 0.7 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Oaks Rivermarque Hotel also offers many facilities to enrich your stay in Mackay. Top features of the hotel include facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool, spa. Superb facilities and an excellent location make the Oaks Rivermarque Hotel the perfect base from which to enjoy your stay in Mackay.

Show less

Most talked about facilities

Housekeeping

4 mentions

Food & Dining

2 mentions

Car Park

1 mention

What they offer

10.0

Exceptional

"Will also recommend to everyone ."

Cynthia

|

April 27, 2020

View all reviews
Show less

Food and dining

Breakfast options

Continental
Full English/Irish

Restaurants on site

Marque Bar & Grill
Cuisine:Grill/BBQ, Australian
Menu:Buffet

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Oaks Mackay Rivermarque Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness9.0
Facilities7.8
Location9.0
Room comfort and quality9.0
Service8.7
Value for money7.9
High score for Mackay
Rating
9+ Exceptional (19)
8-9 Excellent (12)
7-8 Very Good (13)
6-7 Good (4)
<6 Below Expectation (5)
Time of the year
Mar - May (20)
Jun - Aug (10)
Sep - Nov (16)
Dec - Feb (7)
All guests (87)
All room types
All languages

Show reviews that mention 

Showing 53 verified guest comments
123
9.2
Exceptional
Michael from Australia
Business traveler
2 Bedroom Apartment
Stayed 2 nights in September 2019

Perfect position for Mackay CBD stays”

Usually the best value accommodation for my stays in Mackay. I happen to stay in the same room as last trip and I advised them then that the air-conditioners in that room were permanently on very cold, no matter what changes were made. Air-conditioners were not fixed for this stay either- disappointing. Other than that - All staff are welcoming and helpful. The same dinner chef is still there. He is a great cook with very good public relations skills as does his staff. Excellent meal and wine menu. Breakfast chef also very good. Even if I wasn't staying in hotel, I would eat in the restaurant .

Reviewed September 08, 2019

See room deals

10.0
Exceptional
kim from Australia
Family with young children
2 Bedroom Apartment
Stayed 1 night in July 2018

Great hotel”

We loved our stay at the Oaks Rivermarque. Staff were very helpful and lovely. Our room was very spacious and clean. Location was great. Right near canelands shopping centre. Would definitely stay here again

Reviewed November 25, 2018

See room deals

9.6
Exceptional
Aaron from Australia
Couple
Hotel Room
Stayed 2 nights in March 2016

Nice hotel in a good location.”

The hotel is in the perfect spot in Mackay, close to the city center, Canelands Shopping centre, and walking tracks along the river. Hotel itself is quite new and modern. Would stay here again.

Reviewed March 07, 2016

See room deals

8.7
Excellent
Elizabeth from Australia
Couple
Hotel Room
Stayed 1 night in March 2015

Oaks Rivernarque”

Close to canelands & downtown. Great cafe downstairs. Good views of river

Friendly reception staff. A convenient place to stay in Mackay. Close to Canelands and only a 3minute walk to Wood street downtown.

Reviewed March 08, 2015

See room deals

8.0
Excellent
Mr from Thailand
Solo traveler
1 Bedroom Apartment
Stayed 1 night in March 2015

Oaks Rivermarque Mackay”

Modern, Comfortable and good location

My stay was very comfortable and I would recommend Oaks Rivermarque

Reviewed March 09, 2015

See room deals

8.0
Excellent
Kenneth from Australia
Couple
Hotel Room
Stayed 2 nights in June 2019

Agoda is duplicitous in the previewed image.”

The image shown is of a 1 bdrm apartment. The booking seemingly is of that apartment. Having booked multiple supposed apartments months in advance, imagine my embarrasssment when on arrival, the actual rooms booked were, in fact, hotel rooms. A family wedding indeed! Wifi available for 30 mins, once a day, ridiculous! Other family members arrived and as walk up guests were able to book a 1 bdrm apartment, with no issue at a rate of less than a few dollars more than the hotel rooms I booked months in advance. I’ve booked accomodation with Agoda around the world over many years, sometimes paying in excess of $800USD/ night for a room. This trip has convinced me of the benefits of booking directly with the hotel. Sorry Agoda, you’ve let me down!

Reviewed July 01, 2019

See room deals

7.7
Very good
Jenny from Australia
Family with teens
Hotel Room
Stayed 1 night in January 2015

Modern but spartan”

Pool and barbecue area, helpful staff, cleanliness

The restaurant is not operating so no food or drinks are available at this hotel. Given this, a fridge, mini bar and tea and coffee making facilities would have been nice in the room. None of these are available either! It would also be nice if the bathroom light could be switched on without the very loud fan running with it. Given there is no natural light in the bathroom, the light needs to be turned on each time you enter it - annoyingly noisy. The gym is enclosed in a windowless black hole and has very little equipment - don't bother using it! This hotel has given itself four stars , so I was surprised at how dinky (extremely small) the TV screen is too. This hotel COULD be 4 stars, but lets itself down by scrimping on providing the amenities one expects from even a 3 star hotel. It would be so easy to make the accommodation comfortable, but as it is, the basics are missing.

Reviewed January 06, 2015

See room deals

8.7
Excellent
Gary from Australia
Couple
Hotel Room
Stayed 1 night in October 2014

New Hotel”

Location, excellent bed, secure car parking

The hotel is only 8 weeks old, Oct 2014 and is as new. the room was well appointed and an excellent bed. The staff were knowledgeable, efficient and very pleasant. The off street secure car parking was excellent. We did not dine in so cannot comment on the dining facilities.

Reviewed October 27, 2014

See room deals

8.0
Excellent
Peter from Australia
Business traveler
Hotel Room
Stayed 1 night in July 2015

Clean & Comfortable”

King size bed, near new condition, secure parking.

Overall I enjoyed my stay, the room was very clean, the king bed was comfortable and the hotel is convenient to restaurants etc. My only disappointment was the noise from the door on the adjacent room, opening and closing late at night and early in the morning - it was quite noisy.

Reviewed July 23, 2015

See room deals

7.0
Very good
Geoff from Australia
Business traveler
Hotel Room
Stayed 1 night in September 2015

Just a Pass”

Location, Car Aprk

Disappointed in the room and hotel facilities. It was a basic set up with only a King size bed. No mini bar which is standard for a 4 star system. The hotel had no restaurant as advertised although there was a restaurant next door which has a very basic menu. No room service which was disappointing. I would give the hotel a 4 star due to its relatively new although 2 star for facilities.

Reviewed September 18, 2015

See room deals

9.0
Exceptional
Bret from Thailand
Business traveler
1 Bedroom Apartment
Stayed 1 night in June 2015

Thumbs Up.”

Spacious, modern and comfortable.

The restaurant cooked a fantastic steak - as good as anywhere I've eaten almost. The room was great - would be hard pressed to fault it at all. I did find however as an overnight guest the the fridge contained nothing. At all. Not only this, but 4 sachets of sugar did not go far at all! This aside - I will be back!

Reviewed June 29, 2015

See room deals

9.0
Exceptional
Dean from Australia
Business traveler
1 Bedroom Apartment
Stayed 4 nights in September 2014

new place in town!”

location, value, comfort

I think we were the first people to stay on our room, it felt brand new. The most comfortable bed and pillows ever! So nice to have self-catering apt in the city centre. Quick walk to shopping centre, river so close. highly recommend. only thing to note: spa is not heated, which wold be fine most of the year!

Reviewed September 16, 2014

See room deals

9.3
Exceptional
Simon from Thailand
Business traveler
Hotel Room
Stayed 1 night in April 2015

Great place to say”

Clean, tidy, modern room. Luxury feel at affordable prices, Good location as can walk to main street of town

Great stay, really like the room, nice bathroom, great having a decent amount of foxtel channels. Restaurant was good, just needs to expand the breakfast menu to include cereal and the like

Reviewed April 30, 2015

See room deals

8.0
Excellent
Terry from Australia
Couple
Studio
Stayed 2 nights in June 2016

Reasonable but basic”

Fairly new establishment with fittings already showing wear and tear with room clean. Negatives - received a disabled room with wet bathroom, towel rail and hanging towel rail missing from wall, worn towels, hand towel feature with no hand towel, worn fittings in bathroom with interesting feature of having to hand recyclables (bottles etc) over the front counter. Menu on website not the same as that offered.

Reviewed June 28, 2016

See room deals

8.7
Excellent
Kristy from Australia
Couple
2 Bedroom Apartment
Stayed 1 night in April 2015

Clean, comfortable & friendly”

The beds were extremely comfortable, the staff were very helpful & friendly.

We enjoyed our stay very much. The only things I didn't like was the fact the lounge was very very uncomfortable & the lift & hall ways were so hot we would start sweating just getting downstairs or up to our room

Reviewed April 11, 2015

See room deals

9.6
Exceptional
Jinglei from Australia
Couple
Hotel Room
Stayed 1 night in June 2016

Great experience ”

Loved the stay and everything about the hotel!!

Reviewed June 03, 2016

See room deals

8.4
Excellent
Yolandi from Australia
Couple
Hotel Room
Stayed 2 nights in November 2019

Good hotel. Neat and clean”

Comfortable stay. Had no issues. Easy walking distance to amenities and restaurants. had a swim in the pool in the morning. Rooms clean and big enough. Happily stay there again.

Reviewed November 28, 2019

See room deals

6.7
Good
Monique from Thailand
Business traveler
Hotel Room
Stayed 1 night in March 2015

There were ants on my bed”

Location, modern, convenient

The staff were friendly and the hotel modern and in a great location. I was staying on level 1 and whilst I understand Ants can be a problem in the warmer climates they were crawling all over the pillows and the bed in the afternoon. Also the pillows were incredibly full and big, making them quite uncomfortable to sleep on. A selection of different size pillows would have been great, as I ended up using the spare doona rolled up as a pillow.

Reviewed March 06, 2015

See room deals

10.0
Exceptional
Fei from China
Couple
2 Bedroom Apartment
Stayed 2 nights in November 2014

Nice apartment with walking distance to mall”

Location, secured parking, new

This is a new apartment and located 5 mins walking away from the Caneland shopping mall. Very convenient. Airport is also in 15mins drive away. Great stay!

Reviewed November 26, 2014

See room deals

9.3
Exceptional
Robyn from Australia
Family with teens
Stayed 1 night in September 2014

Close to shopping centre, very clean,”

How new it was, bed was amazing, pillows were the best, close to shopping centre

Excellent from the staff to the room to the location everything was excellent.

Reviewed September 08, 2014

See room deals

123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null