Oaks Rivermarque Hotel
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8.6
Excellent
/10
(61 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Travelworld270 m
  • Fredericks Showcase Space300 m
  • Let the Children Play Toyshop300 m
  • Caneland Central Shopping Centre310 m
  • Gordi's Café & Bar370 m
  • Artspace Mackay480 m
  • Mackay Town Hall630 m
  • QPWS office720 m
  • The Leichhardt Tree1.08 km
  • Bluewater Lagoon1.08 km
  • agodaHomes
    Free Wi-Fi

    Oaks Rivermarque Hotel

    55-63 River Street, Central Mackay, Mackay, Australia, 4740 - See map
    "The hotel is in the perfect spot in Mackay, close to the city center, Canelands Shopping centre, and walking tracks along the river."
    Aaron - March 7, 2016
    Exceptional cleanliness
    9.2 rating for cleanliness
    Exceptional comfort
    9.0 room quality and comfort
    Excellent service
    8.8 rating for service
    Excellent facilities on premise
    8.2 facilities on premise
    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    • Fitness center

    • Safety deposit boxes

    Cheaper than 89% of all properties in Mackay in the last 24 hours

    Compared to 84 Mackay properties at Agoda for various dates

    Property ranking|Compared to 84 Mackay properties
    See all rankings
    Room comfort score
    9.0/10
    Cleanliness score
    9.3/10
    Room size
    57 sqm.
    Location score
    9.0/10
    Better than
    95
    %
    of Mackay properties
    Better than
    94
    %
    of Mackay properties
    Bigger than
    92
    %
    of Mackay properties
    Better than
    89
    %
    of Mackay properties
    Value for money8.2
    Distance to city center0.7 km
    Location rating9.0

    Rooms available at Oaks Rivermarque Hotel

    9.0
    Excellent
    Room comfort & quality
    Executive Two-Bedroom Apartment - No Housekeeping
    Executive Two-Bedroom Apartment - No Housekeeping
    ...
    • Room size: 81 m²/872 ft²
    • Balcony/terrace
    • 1 king bed or 1 king bed
    Enter dates to see prices
    1-Bedroom Apartment without Cleaning Service
    1-Bedroom Apartment without Cleaning Service
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Executive One-Bedroom Apartment - No Housekeeping
    Executive One-Bedroom Apartment - No Housekeeping
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 81 m²/872 ft²
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 93 m²/1001 ft²
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    Hotel Room
    Hotel Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 53 m²/570 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Apartment Executive One Bedroom
    Apartment Executive One Bedroom
    ...
    • Room size: 46 m²/495 ft²
    Enter dates to see prices

    What people love about Oaks Rivermarque Hotel

    • 10.0
      Exceptional
      Location

      "Location was great."

      kim

      |

      November 25, 2018

    • 8.4
      Excellent
      Staff 

      "Friendly staff"

      William

      |

      March 21, 2016

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    More about Oaks Rivermarque Hotel

    More about Oaks Rivermarque Hotel

    10.0
    Exceptional

    "Staff were very helpful and lovely."

    kim

    |

    November 25, 2018

    An overview

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    Most talked about facilities

    Housekeeping
    4 mentions
    Food & Dining
    2 mentions
    Car Park
    1 mention

    What they offer

    10.0
    Exceptional

    "Would definitely stay here again"

    kim

    |

    November 25, 2018

    View all reviews
    Show less

    Food and dining

    Breakfast options

    Continental
    Full English/Irish

    Restaurants on site

    Marque Bar & Grill
    Cuisine:Grill/BBQ, Australian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Oaks Rivermarque Hotel from real guests

    Overall rating
    8.5
    Excellent
    From 571 reviews
    Provided by verified guests of
    Agoda Reviews (61)Booking.com Reviews (510)
    Rating via Agoda8.6
    /
    10
    Cleanliness9.2
    Facilities8.2
    Location9.0
    Room comfort and quality9.0
    Service8.8
    Value for money8.2
    High score for Mackay
    Rating
    9+ Exceptional (16)
    8-9 Excellent (11)
    7-8 Very Good (12)
    6-7 Good (4)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (17)
    Jun - Aug (10)
    Sep - Nov (13)
    Dec - Feb (6)
    All guests (61)
    All room types
    All languages
    Showing 46 verified guest comments
    123
    9.2
    Exceptional
    Michael from Australia
    Business traveler
    2 Bedroom Apartment
    Stayed 2 nights in September 2019

    Perfect position for Mackay CBD stays”

    Usually the best value accommodation for my stays in Mackay. I happen to stay in the same room as last trip and I advised them then that the air-conditioners in that room were permanently on very cold, no matter what changes were made. Air-conditioners were not fixed for this stay either- disappointing. Other than that - All staff are welcoming and helpful. The same dinner chef is still there. He is a great cook with very good public relations skills as does his staff. Excellent meal and wine menu. Breakfast chef also very good. Even if I wasn't staying in hotel, I would eat in the restaurant .

    Reviewed September 08, 2019
    8.0
    Excellent
    Kenneth from Australia
    Couple
    Hotel Room
    Stayed 2 nights in June 2019

    Agoda is duplicitous in the previewed image.”

    The image shown is of a 1 bdrm apartment. The booking seemingly is of that apartment. Having booked multiple supposed apartments months in advance, imagine my embarrasssment when on arrival, the actual rooms booked were, in fact, hotel rooms. A family wedding indeed! Wifi available for 30 mins, once a day, ridiculous! Other family members arrived and as walk up guests were able to book a 1 bdrm apartment, with no issue at a rate of less than a few dollars more than the hotel rooms I booked months in advance. I’ve booked accomodation with Agoda around the world over many years, sometimes paying in excess of $800USD/ night for a room. This trip has convinced me of the benefits of booking directly with the hotel. Sorry Agoda, you’ve let me down!

    Reviewed July 01, 2019
    10.0
    Exceptional
    kim from Australia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in July 2018

    Great hotel”

    We loved our stay at the Oaks Rivermarque. Staff were very helpful and lovely. Our room was very spacious and clean. Location was great. Right near canelands shopping centre. Would definitely stay here again

    Reviewed November 25, 2018
    8.4
    Excellent
    Marion from Thailand
    Solo traveler
    Hotel Room
    Stayed 4 nights in October 2016

    everything was excellant”

    no more to tell very happy with everything

    Reviewed October 21, 2016
    8.0
    Excellent
    Terry from Australia
    Couple
    Studio
    Stayed 2 nights in June 2016

    Reasonable but basic”

    Fairly new establishment with fittings already showing wear and tear with room clean. Negatives - received a disabled room with wet bathroom, towel rail and hanging towel rail missing from wall, worn towels, hand towel feature with no hand towel, worn fittings in bathroom with interesting feature of having to hand recyclables (bottles etc) over the front counter. Menu on website not the same as that offered.

    Reviewed June 28, 2016
    5.6
    Mira from Australia
    Solo traveler
    Hotel Room
    Stayed 3 nights in March 2016

    Average hotel”

    Fitted the bill but nothing special.

    Reviewed June 19, 2016
    9.6
    Exceptional
    Jinglei from Australia
    Couple
    Hotel Room
    Stayed 1 night in June 2016

    Great experience ”

    Loved the stay and everything about the hotel!!

    Reviewed June 03, 2016
    8.0
    Excellent
    Eliza from Australia
    Business traveler
    Hotel Room
    Stayed 1 night in April 2016

    .”

    .

    Reviewed April 13, 2016
    8.4
    Excellent
    William from Thailand
    Business traveler
    Hotel Room
    Stayed 2 nights in March 2016

    great stay”

    friendly staff

    Reviewed March 21, 2016
    9.6
    Exceptional
    Aaron from Australia
    Couple
    Hotel Room
    Stayed 2 nights in March 2016

    Nice hotel in a good location.”

    The hotel is in the perfect spot in Mackay, close to the city center, Canelands Shopping centre, and walking tracks along the river. Hotel itself is quite new and modern. Would stay here again.

    Reviewed March 07, 2016
    8.3
    Excellent
    Robert from Australia
    Couple
    Studio
    Stayed 2 nights in November 2015

    very good”

    location, room size, staff

    quite happy with everything

    Reviewed November 24, 2015
    7.0
    Very good
    Geoff from Australia
    Business traveler
    Hotel Room
    Stayed 1 night in September 2015

    Just a Pass”

    Location, Car Aprk

    Disappointed in the room and hotel facilities. It was a basic set up with only a King size bed. No mini bar which is standard for a 4 star system. The hotel had no restaurant as advertised although there was a restaurant next door which has a very basic menu. No room service which was disappointing. I would give the hotel a 4 star due to its relatively new although 2 star for facilities.

    Reviewed September 18, 2015
    5.7
    stephen from Thailand
    Business traveler
    Hotel Room
    Stayed 4 nights in September 2015

    Never Again”

    The rooms were of a good standard Clean & well presented

    The restraint needs to get a new manager had to wait 2 hours for a meal then they bought my entrée & main meal at the same time this was for dinner. Breakfast was 1 hour to wait for scrambled eggs then they bought poached eggs could not go back.

    Reviewed September 15, 2015
    10.0
    Exceptional
    karlyn from Philippines
    Couple
    Hotel Room
    Stayed 2 nights in July 2015

    fantastic”

    nice location, very clean and the staff were all great

    my husband and I totally enjoyed our stay.we would definitely come back

    Reviewed July 31, 2015
    8.7
    Excellent
    Sandra from Australia
    Couple
    Hotel Room
    Stayed 2 nights in July 2015

    Short stay”

    Cleanilness

    Good

    Reviewed July 30, 2015
    8.0
    Excellent
    Peter from Australia
    Business traveler
    Hotel Room
    Stayed 1 night in July 2015

    Clean & Comfortable”

    King size bed, near new condition, secure parking.

    Overall I enjoyed my stay, the room was very clean, the king bed was comfortable and the hotel is convenient to restaurants etc. My only disappointment was the noise from the door on the adjacent room, opening and closing late at night and early in the morning - it was quite noisy.

    Reviewed July 23, 2015
    8.0
    Excellent
    heath from Thailand
    Business traveler
    Hotel Room
    Stayed 1 night in July 2015

    review”

    title
    Reviewed July 08, 2015
    9.0
    Exceptional
    Bret from Thailand
    Business traveler
    1 Bedroom Apartment
    Stayed 1 night in June 2015

    Thumbs Up.”

    Spacious, modern and comfortable.

    The restaurant cooked a fantastic steak - as good as anywhere I've eaten almost. The room was great - would be hard pressed to fault it at all. I did find however as an overnight guest the the fridge contained nothing. At all. Not only this, but 4 sachets of sugar did not go far at all! This aside - I will be back!

    Reviewed June 29, 2015
    7.0
    Very good
    David from Australia
    Couple
    1 Bedroom Apartment
    Stayed 1 night in June 2015

    Not the best not the worst”

    Easy access to room

    Ok, reception staff were present and showed the required level of warmth. Room had blood smears on walls, and bathroom not cleaned exceptionally well.

    Reviewed June 07, 2015
    9.7
    Exceptional
    Jayco from Thailand
    Business traveler
    Hotel Room
    Stayed 4 nights in May 2015

    Work”

    Location food staff

    Fantastic

    Reviewed May 26, 2015
    123
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    • Exceptional location
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