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Room plan, Oaks Queenstown Shores Resort in Queenstown
1-Bedroom Lake View Suite - Bed, Oaks Queenstown Shores Resort in Queenstown
Facilities, Oaks Queenstown Shores Resort in Queenstown
Lobby, Oaks Queenstown Shores Resort in Queenstown
Lobby, Oaks Queenstown Shores Resort in Queenstown
Balcony/terrace, Oaks Queenstown Shores Resort in Queenstown
Balcony/terrace, Oaks Queenstown Shores Resort in Queenstown

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8.3

Excellent

3,389 reviews

3,389 reviews

View36
Housekeeping13
Car Park3
See map
See map

8.1

Excellent

Location rating score

Excellent location - 300 meters from city center
Parking
FREE
Popular landmarks
Queenstown Hill
1.4 km
Queenstown Gardens
2.0 km
Queenstown Mall
2.0 km
Kiwi Birdlife Park
2.3 km
Ben Lomond Track
2.4 km
Closest landmarks
Goldfields Reserve
870 m
The Ivy Box
1.3 km
Frankton Arm
1.3 km
Queenstown Hill
1.4 km
Paddy Burton Memorial Park
1.5 km

Oaks Queenstown Shores Resort

327-343 Frankton Road, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Queenstown City Center part of Queenstown, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Excellent view

Free Wi-Fi in all rooms!

Sauna

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Queenstown every 8 minutes on Agoda.com
Value for money7.9
Location rating8.1
Nearest airportQueenstown Airport (ZQN)
Distance to airport4.8 km

Rooms available at Oaks Queenstown Shores Resort

Excellent
Room comfort & quality

8.4

2-Bedroom Premier Penthouse
...
  • Room size: 75 m²/807 ft²
  • Lake view
  • 2 single beds or 1 king bed...
Enter dates to see prices
Four-Bedroom Apartment - Penthouse
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 2 single beds & 1 king bed ...
Enter dates to see prices
3-Bedroom Premier Lake View Apartment
...
  • Room size: 117 m²/1259 ft²
  • Lake view
  • 1 king bed or 2 single beds...
Enter dates to see prices
4-Bedroom Penthouse
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 1 king bed or 2 single beds...
Enter dates to see prices
Penthouse Four-Bedroom Apartment - No Houskeeping
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 2 single beds & 1 king bed ...
Enter dates to see prices
3-Bedroom Penthouse
...
  • Room size: 130 m²/1399 ft²
  • Lake view
  • 1 king bed or 2 single beds...
Enter dates to see prices
4-Bedroom Premier Penthouse
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 1 king bed or 2 single beds...
Enter dates to see prices
Three Bedroom Premier Deluxe Lake View Apartment
...
  • Room size: 117 m²/1259 ft²
  • Lake view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Three Bedroom Premier Deluxe Lake View Apartment - No Housekeeping
...
  • Room size: 117 m²/1259 ft²
  • Lake view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Four Bedroom Premier Penthouse - No Housekeeping
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices

Frequently asked questions

Does Oaks Queenstown Shores Resort have a fitness center?

Absolutely! Oaks Queenstown Shores Resort features fitness center that is purposefully located on site, catering to your active needs to stay in condition while on holiday retreat. For more details, please contact the property for more information.

What are the property's policies for children's bedding at Oaks Queenstown Shores Resort?

Oaks Queenstown Shores Resort's policy relating to children's bedding considers guests age 3 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Oaks Queenstown Shores Resort have?

Oaks Queenstown Shores Resort has a total of 10 floors.

How many rooms does Oaks Queenstown Shores Resort have?

Oaks Queenstown Shores Resort has a total of 129 rooms.

What was the average room rate for Oaks Queenstown Shores Resort been in the past month?

The typical room rate for Oaks Queenstown Shores Resort in the past month is 245.03 NZD, compared to city's average of 340.51 NZD.

What do past guests like most about Oaks Queenstown Shores Resort?

Past guests that stayed at Oaks Queenstown Shores Resort have given this property a rating of 8.495 for its exceptional cleanliness as the main highlight for their stay.

What is the typical rating that past Solo travelers' have given to Oaks Queenstown Shores Resort?

Past solo travelers that have stayed at this property have given Oaks Queenstown Shores Resort an average rating of 7.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Oaks Queenstown Shores Resort?

Verified business travelers that have stayed at this property have given Oaks Queenstown Shores Resort an average rating of 7.7. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Oaks Queenstown Shores Resort?

Verified families with older children that have stayed at this property have given Oaks Queenstown Shores Resort an average rating of 8.2. You can check out more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What popular natural sightseeing attractions are near to Oaks Queenstown Shores Resort?

Oaks Queenstown Shores Resort is situated within Queenstown City Center, which makes it ideally close to natural sights including Queenstown Hill and Kiwi Birdlife Park.

What people love about Oaks Queenstown Shores Resort

  • 7.2

    Very good
    Cleanliness

    "The room was new, clean and adequate."

    Karen

    |

    July 29, 2023

  • 10

    Exceptional
    Cleanliness

    "King bed nice and firm, everything is clean."

    Debbie

    |

    February 10, 2023

  • 9.2

    Exceptional
    Location

    "This is a good location to stay if you are a family."

    Pia

    |

    June 19, 2023

Property ranking|Compared to 815 Queenstown properties
See all rankings
Cheapest price score
Room size
87 sqm.
Room comfort score
8.4/10
Service score
8.2/10
Better than
97
%
of Queenstown properties
Bigger than
97
%
of Queenstown properties
Better than
96
%
of Queenstown properties
Better than
91
%
of Queenstown properties
Overall rating:

8.3

Excellent
3,389 reviews
Cleanliness
8.5
Facilities
7.8
Location
8.1
Read all reviews >
What travelers say they love:
The apartment was very spacious and clean.
Elizabeth from New Zealand
Family with older children
More about Oaks Queenstown Shores Resort

More about Oaks Queenstown Shores Resort

Experience Unmatched Comfort and Convenience at Oaks Queenstown Shores Resort

Nestled in the heart of Queenstown, New Zealand, Oaks Queenstown Shores Resort is a 4.5-star hotel that offers a wide range of facilities to make your stay comfortable and convenient. The hotel features a bar, restaurant, and room service, where guests can enjoy delicious food and drinks. A concierge service is also available to help guests plan their tours and activities. The hotel rooms are equipped with air conditioning, hair dryer, television, balcony/terrace, satellite/cable TV, and free Wi-Fi. For fitness enthusiasts, there is a fitness center and sauna. Guests can also take advantage of the hotel's Wi-Fi in public areas, car park, dry cleaning, express check-in/check-out, luggage storage, and skiing facilities. The hotel also offers blackout curtains, laundromat, boats, car park onsite, and car park free of charge to ensure that guests have a hassle-free stay.

Room Types at Oaks Queenstown Shores Resort

Oaks Queenstown Shores Resort offers a wide range of spacious and comfortable rooms to cater to every traveler's needs. From Hotel Premium Rooms and Hotel Rooms that are perfect for solo travelers or couples, to the luxurious 1-Bedroom Lake View Suite and 2-Bedroom Premier Lake View Apartment, guests can choose from a variety of room types that come with either a king bed or two single beds. Families or larger groups can opt for the 3-Bedroom Lake View Suite or the 4-Bedroom Penthouse, which offers plenty of space for everyone to relax and unwind. For those looking for a more luxurious stay, the 2-Bedroom Premier Penthouse or the 4-Bedroom Premier Penthouse provides stunning views and top-notch amenities. No matter which room type guests choose, they can expect a comfortable and unforgettable stay at Oaks Queenstown Shores Resort.

Discover the Best of Queenstown at Oaks Queenstown Shores Resort

Oaks Queenstown Shores Resort is ideally located near some of the most sought-after landmarks and attractions in Queenstown. Take a stroll through the picturesque Queenstown Gardens, or immerse yourself in the local wildlife at the Kiwi Birdlife Park. For those seeking adventure, Queenstown Hill and Ben Lomond Track offer stunning hiking trails with breathtaking views of the surrounding mountains. Shopaholics can indulge in retail therapy at Queenstown Mall, while thrill-seekers can try their luck at SkyCity Queenstown Casino. History buffs can explore the Queenstown Cemetery, while the Moa Statue is a must-see for anyone interested in New Zealand's rich cultural heritage. And for those looking for a challenging hike, the Tiki Trail is just a short distance away. No matter what your interests are, Oaks Queenstown Shores Resort is the perfect base for exploring all that Queenstown has to offer.

Friendly Staff and Great Location

Oaks Queenstown Shores Resort has consistently received positive reviews from its guests, with many praising the hotel's friendly staff. Visitors have described the staff as helpful, accommodating, and polite, making their stay even more enjoyable. The resort's location is also a highlight, with guests raving about the beautiful views from their rooms and the convenience of being in a good location. In addition to the excellent service and location, guests have also noted the cleanliness of the rooms and the fact that they are equipped with everything needed for a comfortable stay. Overall, Oaks Queenstown Shores Resort is a top choice for those looking for a friendly, convenient, and comfortable stay in Queenstown, New Zealand.

Experience the Best of Queenstown at Oaks Queenstown Shores Resort

Oaks Queenstown Shores Resort has been a favorite among travelers for its exceptional location and outstanding staff performance. The resort's prime location provides guests with easy access to the best of Queenstown, while the friendly and attentive staff go above and beyond to ensure a comfortable and enjoyable stay. The resort's facilities are also highly rated, with guests praising the cleanliness and comfort of the accommodations. While the food and dining options receive a slightly lower rating, guests still find plenty of delicious options nearby. With an overall rating of 8.0, Oaks Queenstown Shores Resort is a top choice for those seeking a memorable stay in Queenstown.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

View

46 mentions

Housekeeping

17 mentions

Internet

9 mentions

Car Park

9 mentions

Languages spoken
  • English
  • German
  • Hindi
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Fitness center
  • Sauna
  • Skiing
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Concierge
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Alarm clock
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Ironing facilities
  • Linens
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Restaurants on site
Shores Restaurant & Bar
  • Cuisine: International, Seafood, Grill/BBQ

Location

327-343 Frankton Road, Queenstown City Center, Queenstown, New Zealand, 9300
Excellent
Location

8.1

Airports
  • Queenstown Airport (ZQN)
    4.8 km
  • Wanaka Airport (WKA)
    55.6 km
Public transportation
  • The Queenstown Bus Station
    1.9 km
  • Arthurs Point Bus Stop
    4.2 km
Hospital or clinic
  • Unichem
    2.1 km
Shopping
  • Remarkables Market
    4.8 km
Convenience store
  • Alpine Foodcentre
    1.9 km
Cash withdrawal
  • ATM
    1.9 km

What's nearby

Popular landmarks
  • Queenstown Hill
    1.4 km
  • Queenstown Gardens
    2.0 km
  • Queenstown Mall
    2.0 km
  • Kiwi Birdlife Park
    2.3 km
  • Ben Lomond Track
    2.4 km
  • The Remarkables Ski Area
    10.4 km
  • Coronet Peak
    12.1 km
  • Chard Farm Winery
    15.4 km
  • Gibbston Valley Winery
    18.1 km
  • Peregrine Wines
    20.9 km
Nearby landmarks
  • Goldfields Reserve
    870 m
  • The Ivy Box
    1.3 km
  • Frankton Arm
    1.3 km
  • Queenstown Hill
    1.4 km
  • Paddy Burton Memorial Park
    1.5 km
  • Kelvin Heights Golf Course
    1.8 km
  • Dart River Jet Safaris
    1.8 km
  • Queenstown Arts Centre
    1.9 km
  • Jardine Park
    1.9 km
  • The Bead Shop
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Please note that credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee.
  • A credit card security deposit of NZD 1 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until10:00
  • Reception open until00:00
Getting around
  • Travel time to airport (minutes)15
The property
  • Non-smoking rooms/floorsno
  • Number of floors10
  • Number of rooms 129
  • Year property opened2006

Property announcements

Various parts of the property will be undergoing renovation until further notice. There will be some areas affected by the noise between Monday and Friday. For further queries, please contact the property directly.

Please be advised that Shores Restaurant & Bar is temporarily closed until further notice.

Reviews of Oaks Queenstown Shores Resort from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.5
Facilities7.8
Location8.1
Room comfort and quality8.4
Service8.2
Value for money7.9
High score for Queenstown
Rating
9+ Exceptional (110)
8-9 Excellent (87)
7-8 Very Good (92)
6-7 Good (36)
<6 Below Expectation (49)
Time of the year
Mar - May (101)
Jun - Aug (92)
Sep - Nov (87)
Dec - Feb (94)

Show reviews that mention 

Showing 374 verified guest comments
12345
10.0
Exceptional
Patarawadee from Thailand
Couple
1-Bedroom Lake View Suite
Stayed 2 nights in August 2022

Amazing experience ”

The view from 1bedroom apartment is just unreal. Free shuttle bus service is very handy when you need to go into the town center without having to worry about finding parking. Highly recommended!

Reviewed August 30, 2022

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Hi, Thank you for taking the time to share your feedback and We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind regards, Valerie

Responded September 04, 2022
Oaks Queenstown Shores Resort
10.0
Exceptional
Anna from Brunei Darussalam
Couple
1-Bedroom Lake View Suite
Stayed 2 nights in March 2020

Stunning lake views - great value ”

Stayed in a 1 bed room apartment which was fully equipped with a kitchen, washing machine, dryer and balcony facing the lake and a fire place. After travelling in a campervan this felt so luxurious and spacious and was great value for money. About 2km from the centre but had a car for the second day. Highly recommended beats staying in any Airbnb in the area. The views were phenomenal

Reviewed March 15, 2020

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Kia Ora Anna, Thank you for taking the time to review us. We are truly glad to know you had an amazing stay with us and we hope you can return in the near future for another memorable experience. Kind regards, Laura.

Responded April 11, 2020
Oaks Queenstown Shores Resort
10.0
Exceptional
Julie from New Zealand
Group
2-Bedroom Penthouse
Stayed 2 nights in January 2021

Amazing apartment resort ”

Best views of the mountains and lake from the apartments and only a 5 minute drive from town. Apartments are equipped with everything and the staff are very friendly and very accommodating.

Reviewed January 03, 2021

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Dear Julie, Thank you for taking the time to review us. We are thrilled to know you had an amazing stay with us and we hope you can return next time you are in Queenstown. Kind regards, Laura.

Responded January 31, 2021
Oaks Queenstown Shores Resort
9.2
Exceptional
Eunice from Singapore
Couple
Hotel Room
Stayed 1 night in November 2022

Amazing Stay at Oaks”

Have booked Oaks for our honey moon stay in new Zealand. The hotel was very kind to include a hand written card and some chocolates. Staff was very efficient as well. Location might be abit far from the town hence might be good if you are driving. However do note that there might be limited parking lots. Thank you for the amazing stay!

Reviewed November 24, 2022

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Hi Eunice, Thank you for taking the time to leave a review and for your kind words. We are so glad to hear you had a wonderful time at Oaks Shores and enjoyed all the amenities available to you. We really hope to see you again in the future! Kind Regards, Valerie

Responded November 27, 2022
Oaks Queenstown Shores Resort
10.0
Exceptional
Roshan from New Zealand
Couple
Hotel Room
Stayed 2 nights in May 2022

Exceptional”

Awesome view , nice comfy bed .

Reviewed June 27, 2022

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Hi Roshan, Thank you for your feedback, Kind regards, Josie, Front Office

Responded September 22, 2022
Oaks Queenstown Shores Resort
9.6
Exceptional
Dr from New Zealand
Couple
1-Bedroom Lake View Suite
Stayed 2 nights in November 2021

Spacious with views”

The room was spacious with unsurpassed views of the lake Quiet situation and easy access with parking

Reviewed December 01, 2021

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Hello, Thank you for your lovely comments. We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind Regards Rachel

Responded February 24, 2022
Oaks Queenstown Shores Resort
9.2
Exceptional
Helen from New Zealand
Couple
1-Bedroom Lake View Suite
Stayed 2 nights in May 2021

Great views ”

We booked a Lakeview suite. Stunning views. Room was spacious, so cosy with a fire. The bathroom was a bit small & tired as was parts of the hotel. A complimentary shuttle was offered which made it super easy if you wanted to go into the town for dinner & a few drinks. Staff were friendly.

Reviewed May 31, 2021

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Dear Helen, Thank you for your positive feedback. Hope you can return in the future. Best regards, Laura.

Responded June 01, 2021
Oaks Queenstown Shores Resort
8.8
Excellent
Shar from New Zealand
Business traveler
Hotel Room
Stayed 1 night in July 2022

Very nice”

Our room was lovely and clean. Staff were really nice. Restaurant not available and this was the only down side as it is a bit of a distance to go to town for dinner. Best night sleep ever though in a hotel and we really enjoyed our stay.

Reviewed July 03, 2022

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Dear Shar, Thank you for taking the time to leave us a review. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Shores Queenstown Resort Team

Responded July 08, 2023
Oaks Queenstown Shores Resort
8.8
Excellent
Olivia from Australia
Family with young children
2 Bedroom
Stayed 3 nights in November 2022

Great spot”

Great for views. The downside the shuttle runs only from 4-9pm each day and during the day would be the busiest time in Queenstown. Also no restaurant on site

Reviewed December 07, 2022

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Hi Olivia, Thank you for your lovely comments. We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind Regards Valerie

Responded December 10, 2022
Oaks Queenstown Shores Resort
8.8
Excellent
Danai from New Zealand
Family with young children
2 Bedroom
Stayed 3 nights in January 2022

Spacious and good facilities ”

We stayed for three nights at a two bedrooms unit. The room is spacious and modern. The facilities are great. There was a full kitchen, oven, microwave, washing machine and dryer. We were able to relax in the room on a lazy rainy day with young kids. However, the tv channels are limited to free view only. We found a bed big on the first night and some lights are not working properly (a light bulb was provided on our last day). There is no air conditioning in the room but fans are provided.

Reviewed January 23, 2022

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Hello Danai, Thank you for your feedback. We would like to apologize for the maintenance issues in your room. We will follow this up with the Maintenance team. We always advise our guests to contact reception right away so that we can send the team to assist. Hope you can return in the future to show you what we can truly offer. Kind regards, Rachel.

Responded February 24, 2022
Oaks Queenstown Shores Resort
8.8
Excellent
Mohammed from New Zealand
Family with young children
2 Bedroom
Stayed 2 nights in January 2022

Excellent”

Stayed 2 nights and was great. Ruth at reception is Wonderful and so helpful. Beautiful scenery from the location . Would highly recommend and will b staying again. The staffs are super nice. Especially Ruth when I disturbed her so much. And she helped me with a smile always. True hospitality.

Reviewed January 21, 2022

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Hello Mohammed, Thank you for taking the time to leave a review and for your kind words about Ruth. We are so glad to hear you had a wonderful time Oaks Shores and enjoyed all the amenities available to you. We really hope to see you again in the future! Kind Regards, Rachel

Responded February 24, 2022
Oaks Queenstown Shores Resort
9.2
Exceptional
EUNTAE from New Zealand
Group
2 Bedroom
Stayed 1 night in January 2021

One of the best quality apartment available. ”

Close to lake only 10m away from the lakeside and very spacious. Nice facility. Car park would be little difficult to park due to tight space.

Reviewed January 28, 2021

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Dear Euntae, Thank you for taking the time to review us. We are very happy to know you enjoyed your stay with us and we hope you can return in the future. Kind regards, Laura.

Responded January 31, 2021
Oaks Queenstown Shores Resort
10.0
Exceptional
Harimayan from New Zealand
Couple
Hotel Room
Stayed 2 nights in October 2020

Holiday ”

Great hotel

Reviewed October 07, 2020

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Dear valued guest, Thank you for taking the time to review us. We are glad to know you enjoyed your stay and we hope you can return in the future. Kind regards, Laura.

Responded October 07, 2020
Oaks Queenstown Shores Resort
8.4
Excellent
Angus from New Zealand
Couple
Hotel Room
Stayed 1 night in April 2022

Nice place”

Oaks Shores is a nice place but beware booking a cheap deal through agoda (as for any accommodation provider) they can put you in the worst room. We were put in the room as close to Queenstowns main rd as you could where road noise doesn't stop. HOWEVER we asked if there was a quieter room and they kindly moved us to a better room which was very nice of the staff. They were also polite and helpful. There is also a free shuttle service which is nice because you aren't right in the middle of Queenstown

Reviewed April 24, 2022

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Thank you for your feedback. We are very disappointed to read your comments and to know the room you stayed in was not up to your expectations. We are however glad we had the opportunity to correct it and you enjoyed the new room. We will share your comments with the Management team. Thank you again for your comments. Kind regards Rachel.

Responded April 28, 2022
Oaks Queenstown Shores Resort
8.8
Excellent
Joan from New Zealand
Couple
Hotel Room
Stayed 3 nights in April 2021

Good location with friendly helpful staff”

Helpful, friendly staff. They were happy to make a room change for us. It was great to have undercover parking and also a complimentary shuttle into town. An easy walk along the lakeside path into the centre of town.

Reviewed April 28, 2021

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Dear Joan, Thank you for taking the time to review us. We are glad to know you had an amazing stay with us and we hope you can return in the future. Kind regards, Laura.

Responded May 01, 2021
Oaks Queenstown Shores Resort
8.4
Excellent
JIAJIE from China
Couple
Hotel Premium Room
Stayed 4 nights in January 2023

Excellent”

good customer service,however the part of facility has been under construction/renovation?? Bit inconvenient to find a way to the room as u have to change few different lift.

Reviewed January 18, 2023

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Hello Jiajie, we understand but unfortunately on a place this big we need to have different lift to better access different places otherwise too distant, we are happy to know that despite the ongoing renovation you you enjoyed your stay.

Responded March 26, 2023
Oaks Queenstown Shores Resort
9.2
Exceptional
Ake-auc from Thailand
Family with young children
2-Bedroom Penthouse
Stayed 2 nights in October 2019

The location is great”

The location is great. Staff was helpful and friendly

Reviewed January 26, 2020

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Dear guest, Thank you very much for taking the time to share your thoughts with us! We are glad you enjoyed your stay with us and we would love to welcome you back next time you are in Queenstown. Kind regards, Laura

Responded January 29, 2020
Oaks Queenstown Shores Resort
8.0
Excellent
Juliany from Australia
Couple
Hotel Room
Stayed 1 night in September 2022

Location not in city centre and there is free shuttle, wifi, clean”

Location not in city centre and there is free shuttle provided. Fast wifi internet Friendly staff We can walk along the lake, there is a walkway to the lake from hotel. Thanks to the staffs

Reviewed September 27, 2022

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Dear Juliany Thank you for taking the time to leave us a review. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Shores Queenstown Resort Team

Responded July 08, 2023
Oaks Queenstown Shores Resort
8.0
Excellent
Ewan from United Kingdom
Solo traveler
Hotel Room
Stayed 3 nights in April 2021

ground floor unit”

Great location, with views to the Remarkable Mountains, across the lake. The hotel provide a shuttle bus that runs regularly to the city centre & back. This was a great bonus. The happy hour at the hotel bar was well worth attending. My room didn't have a microwave but otherwise it was nice with direct access to outdoors. Getting from reception to the room was a bit of a walk via the underground car park but it is well marked out...just don't carry more than one bag coz there are 6-10 steps to go up/down between reception & the rooms

Reviewed June 02, 2021

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Dear Ewan, Thank you for taking the time to review us. We are glad to know you enjoyed your stay with us and the amazing views of the lake. We will share your comments with the Management team. Hope you can return in the future. Kind regards, Laura.

Responded June 04, 2021
Oaks Queenstown Shores Resort
8.0
Excellent
Glenn from New Zealand
Couple
Hotel Room
Stayed 1 night in September 2021

Spacious 1bdrm apartment”

Great uninterrupted views of the lake. The room was amazingly huge! We had friends over and entertained with the sperate, lounge, kitchen, dining, and deck options... Will definitely stay again.

Reviewed September 27, 2021

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Thank you for your lovely comments. We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind Regards Rachel

Responded April 28, 2022
Oaks Queenstown Shores Resort
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