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Room plan, Oaks Queenstown Shores Resort in Queenstown
2 Bedroom - Bed, Oaks Queenstown Shores Resort in Queenstown
a mountain range with a lake and mountains, Oaks Queenstown Shores Resort in Queenstown
a living room filled with furniture and a tv, Oaks Queenstown Shores Resort in Queenstown
Lobby, Oaks Queenstown Shores Resort in Queenstown
a kitchen with a stove a refrigerator and a microwave, Oaks Queenstown Shores Resort in Queenstown
a kitchen with a white counter top and white cabinets, Oaks Queenstown Shores Resort in Queenstown

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8.3

Excellent

3,003 reviews

3,003 reviews

View30
Housekeeping9
Car Park3
See map
See map

8.1

Excellent

Location rating score

Excellent location - 300 meters from city center
Parking
FREE
Popular landmarks
Queenstown Hill 1.4 km
Queenstown Gardens 2.0 km
Queenstown Mall 2.0 km
Kiwi Birdlife Park 2.3 km
Ben Lomond Track 2.4 km
The Remarkables Ski Area 10.4 km
Coronet Peak 12.1 km
Chard Farm Winery 15.4 km
Gibbston Valley Winery 18.1 km
Peregrine Wines 20.9 km
Nearby landmarks
Goldfields Reserve 870 m
The Ivy Box 1.3 km
Frankton Arm 1.3 km
Queenstown Hill 1.4 km
Paddy Burton Memorial Park 1.5 km
Kelvin Heights Golf Course 1.8 km
Dart River Jet Safaris 1.8 km
Queenstown Arts Centre 1.9 km
Jardine Park 1.9 km
The Bead Shop 1.9 km

Oaks Queenstown Shores Resort

327-343 Frankton Road, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Queenstown City Center part of Queenstown, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.

Highlights

Front desk [24-hour]

Excellent view

Free Wi-Fi in all rooms!

Sauna

Balcony/terrace

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Check-in/out [express]

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money7.9
Location rating8.1
Nearest airportQueenstown Airport (ZQN)
Distance to airport4.8 km

Rooms available at Oaks Queenstown Shores Resort

Excellent
Room comfort & quality

8.4

2-Bedroom Premier Penthouse
...
  • Room size: 75 m²/807 ft²
  • Lake view
  • 2 single beds or 1 king bed...
Enter dates to see prices
Four-Bedroom Apartment - Penthouse
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Penthouse Four-Bedroom Apartment - No Houskeeping
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 1 king bed & 1 king bed & 1...
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3-Bedroom Penthouse
...
  • Room size: 130 m²/1399 ft²
  • Lake view
  • 2 single beds or 1 king bed...
Enter dates to see prices
4-Bedroom Penthouse
...
  • Room size: 85 m²/915 ft²
  • Lake view
  • 1 king bed or 2 single beds...
Enter dates to see prices
Four Bedroom Premier Penthouse - No Housekeeping
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Three Bedroom Premier Deluxe Lake View Apartment - No Housekeeping
...
  • Room size: 117 m²/1259 ft²
  • Lake view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
3-Bedroom Premier Suite
...
  • Room size: 117 m²/1259 ft²
  • Mountain view
  • 2 single beds or 1 king bed...
Enter dates to see prices
Three Bedroom Premier Deluxe Lake View Apartment
...
  • Room size: 117 m²/1259 ft²
  • Lake view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
4-Bedroom Premier Penthouse
...
  • Room size: 153 m²/1647 ft²
  • Lake view
  • 1 king bed or 2 single beds...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Oaks Queenstown Shores Resort?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Oaks Queenstown Shores Resort?

For those who wish to drive their own cars, Oaks Queenstown Shores Resort has a car park right on site for maximum convenience. Parking is free for guests.

What is the smoking policy at Oaks Queenstown Shores Resort?

Oaks Queenstown Shores Resort does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Oaks Queenstown Shores Resort?

The closest train, metro, or bus station to Oaks Queenstown Shores Resort is The Queenstown Bus Station, 1.9 km away.

What restaurants are nearby Oaks Queenstown Shores Resort?

Restaurants including Shores Restaurant, True South Dining Room and The Observatory Millennium Queenstown are popular in Oaks Queenstown Shores Resort’s neighborhood which is known as Queenstown City Center.

What popular shopping places are close to Oaks Queenstown Shores Resort?

Shopping options in Oaks Queenstown Shores Resort’s Queenstown City Center neighborhood include Creative Queenstown Arts & Crafts Market, The Bead Shop and Cookie Time Shop.

What are popular attractions near Oaks Queenstown Shores Resort?

Oaks Queenstown Shores Resort’s location in the Queenstown City Center neighborhood makes it close to famous attractions including Queenstown Gardens, Queenstown Mall and Moa Statue.

What popular natural sightseeing spots are close to Oaks Queenstown Shores Resort?

Oaks Queenstown Shores Resort’s nearby natural sights include Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track located in the same Queenstown City Center area.

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Explore the neighborhood

What people love about Oaks Queenstown Shores Resort

  • 10

    Exceptional
    Cleanliness

    "King bed nice and firm, everything is clean."

    Debbie

    |

    February 10, 2023

  • 8.8

    Excellent
    Cleanliness

    "Our room was lovely and clean."

    Shar

    |

    July 3, 2022

  • 8.8

    Excellent
    Location

    "Beautiful scenery from the location ."

    Mohammed

    |

    January 20, 2022

Property ranking|Compared to 762 Queenstown properties
See all rankings
Cheapest price score
Room size
87 sqm.
Room comfort score
8.4/10
Value for money score
7.9/10
Better than
98
%
of Queenstown properties
Bigger than
97
%
of Queenstown properties
Better than
96
%
of Queenstown properties
Better than
90
%
of Queenstown properties
Overall rating:

8.3

Excellent
3,003 reviews
Cleanliness
8.4
Facilities
7.8
Location
8.1
Read all reviews >
What travelers say they love:
Close to lake only 10m away from the lakeside and very spaci...
EUNTAE from New Zealand
Group
More about Oaks Queenstown Shores Resort

More about Oaks Queenstown Shores Resort

Oaks Queenstown Shores Resort

Take advantage of the many attractions Queenstown has to offer with a stay at Oaks Queenstown Shores Resort. Looking for lots of choices? Oaks Queenstown Shores Resort spoils you for choices in activities, with its convenient location just 2.0 km from the Queenstown Gardens.
Oaks Queenstown Shores Resort provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience.
If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Oaks Queenstown Shores Resort. Some rooms at Oaks Queenstown Shores Resort are equipped with linen service for your convenience. Some rooms at Oaks Queenstown Shores Resort include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Oaks Queenstown Shores Resort has vending machines for 24-hour available light snacks and/or drinks.
Never let a day go wasted when you're at Oaks Queenstown Shores Resort with all the activities and facilities provided. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Water sports are incredibly convenient with boats provided by Oaks Queenstown Shores Resort.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 97% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Queenstown.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

View

46 mentions

Housekeeping

17 mentions

Internet

9 mentions

Car Park

9 mentions

Languages spoken
  • English
  • German
  • Hindi
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Fitness center
  • Sauna
  • Skiing
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Concierge
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Balcony/terrace
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Towels
  • Washing machine
  • Wi-Fi [free]

Food and dining

Restaurants on site
Shores Restaurant & Bar
  • Cuisine: International, Seafood, Grill/BBQ

Location

327-343 Frankton Road, Queenstown City Center, Queenstown, New Zealand, 9300
Excellent
Location

8.1

Airports
  • Queenstown Airport (ZQN)
    4.8 km
  • Wanaka Airport (WKA)
    55.6 km
Public transportation
  • The Queenstown Bus Station
    1.9 km
  • Arthurs Point Bus Stop
    4.2 km
Hospital or clinic
  • Unichem
    2.1 km
Shopping
  • Remarkables Market
    4.8 km
Convenience store
  • Alpine Foodcentre
    1.9 km
Cash withdrawal
  • ATM
    1.9 km

What's nearby

Popular landmarks
  • Queenstown Hill
    1.4 km
  • Queenstown Gardens
    2.0 km
  • Queenstown Mall
    2.0 km
  • Kiwi Birdlife Park
    2.3 km
  • Ben Lomond Track
    2.4 km
  • The Remarkables Ski Area
    10.4 km
  • Coronet Peak
    12.1 km
  • Chard Farm Winery
    15.4 km
  • Gibbston Valley Winery
    18.1 km
  • Peregrine Wines
    20.9 km
Nearby landmarks
  • Goldfields Reserve
    870 m
  • The Ivy Box
    1.3 km
  • Frankton Arm
    1.3 km
  • Queenstown Hill
    1.4 km
  • Paddy Burton Memorial Park
    1.5 km
  • Kelvin Heights Golf Course
    1.8 km
  • Dart River Jet Safaris
    1.8 km
  • Queenstown Arts Centre
    1.9 km
  • Jardine Park
    1.9 km
  • The Bead Shop
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Please note that credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee.
  • A credit card security deposit of NZD 1 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until10:00
  • Reception open until00:00
Getting around
  • Travel time to airport (minutes)15
The property
  • Non-smoking rooms/floorsno
  • Number of floors10
  • Number of rooms 129
  • Year property opened2006

Property announcements

Various parts of the property will be undergoing renovation until further notice. There will be some areas affected by the noise between Monday and Friday. For further queries, please contact the property directly.

Please be advised that Shores Restaurant & Bar is temporarily closed until further notice.

Reviews of Oaks Queenstown Shores Resort from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.4
Facilities7.8
Location8.1
Room comfort and quality8.4
Service8.0
Value for money7.9
High score for Queenstown
Rating
9+ Exceptional (87)
8-9 Excellent (82)
7-8 Very Good (81)
6-7 Good (33)
<6 Below Expectation (40)
Time of the year
Mar - May (84)
Jun - Aug (68)
Sep - Nov (78)
Dec - Feb (93)

Show reviews that mention 

Showing 323 verified guest comments
12345
10.0
Exceptional
Anna from Brunei Darussalam
Couple
1-Bedroom Lake View Suite
Stayed 2 nights in March 2020

Stunning lake views - great value ”

Stayed in a 1 bed room apartment which was fully equipped with a kitchen, washing machine, dryer and balcony facing the lake and a fire place. After travelling in a campervan this felt so luxurious and spacious and was great value for money. About 2km from the centre but had a car for the second day. Highly recommended beats staying in any Airbnb in the area. The views were phenomenal

Reviewed March 15, 2020

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Kia Ora Anna, Thank you for taking the time to review us. We are truly glad to know you had an amazing stay with us and we hope you can return in the near future for another memorable experience. Kind regards, Laura.

Responded April 11, 2020
Oaks Queenstown Shores Resort
10.0
Exceptional
Julie from New Zealand
Group
2-Bedroom Penthouse
Stayed 2 nights in January 2021

Amazing apartment resort ”

Best views of the mountains and lake from the apartments and only a 5 minute drive from town. Apartments are equipped with everything and the staff are very friendly and very accommodating.

Reviewed January 03, 2021

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Dear Julie, Thank you for taking the time to review us. We are thrilled to know you had an amazing stay with us and we hope you can return next time you are in Queenstown. Kind regards, Laura.

Responded January 31, 2021
Oaks Queenstown Shores Resort
10.0
Exceptional
Aswad from Malaysia
Couple
1-Bedroom Lake View Suite
Stayed 6 nights in October 2019

Exceptional”

Would love to go back again. Nice property looking over the lake. We staying in an apartment with complete kitchen facilities, washing machine and fire place lol. Recommended to anyone travelling to Queenstown NZ.

Reviewed November 01, 2019

See room deals

10.0
Exceptional
Roshan from New Zealand
Couple
Hotel Room
Stayed 2 nights in May 2022

Exceptional”

Awesome view , nice comfy bed .

Reviewed June 27, 2022

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Hi Roshan, Thank you for your feedback, Kind regards, Josie, Front Office

Responded September 22, 2022
Oaks Queenstown Shores Resort
9.2
Exceptional
Helen from New Zealand
Couple
1-Bedroom Lake View Suite
Stayed 2 nights in May 2021

Great views ”

We booked a Lakeview suite. Stunning views. Room was spacious, so cosy with a fire. The bathroom was a bit small & tired as was parts of the hotel. A complimentary shuttle was offered which made it super easy if you wanted to go into the town for dinner & a few drinks. Staff were friendly.

Reviewed May 31, 2021

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Dear Helen, Thank you for your positive feedback. Hope you can return in the future. Best regards, Laura.

Responded June 01, 2021
Oaks Queenstown Shores Resort
9.6
Exceptional
Dr from New Zealand
Couple
1-Bedroom Lake View Suite
Stayed 2 nights in November 2021

Spacious with views”

The room was spacious with unsurpassed views of the lake Quiet situation and easy access with parking

Reviewed December 01, 2021

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Hello, Thank you for your lovely comments. We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind Regards Rachel

Responded February 24, 2022
Oaks Queenstown Shores Resort
8.8
Excellent
Karl from Australia
Group
Hotel Room
Stayed 3 nights in March 2019

3 bedroom lake view apartment is excellent for group of 6. Sunning views with lake facing balcony.”

We stayed there 4 times in the last 6 years. Staff and service have improved. Wifi availability and speed has also substantially improved from previous years. Excellent lake views, fully equipped kitchen most suitable for a group who like to cook and enjoy their own meals over a few glass of wine in the dining area or out on the balcony. Prices should be kept low as there are more and more similar properties available nearby.

Reviewed April 12, 2019

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8.8
Excellent
Danai from New Zealand
Family with young children
2 Bedroom
Stayed 3 nights in January 2022

Spacious and good facilities ”

We stayed for three nights at a two bedrooms unit. The room is spacious and modern. The facilities are great. There was a full kitchen, oven, microwave, washing machine and dryer. We were able to relax in the room on a lazy rainy day with young kids. However, the tv channels are limited to free view only. We found a bed big on the first night and some lights are not working properly (a light bulb was provided on our last day). There is no air conditioning in the room but fans are provided.

Reviewed January 23, 2022

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Hello Danai, Thank you for your feedback. We would like to apologize for the maintenance issues in your room. We will follow this up with the Maintenance team. We always advise our guests to contact reception right away so that we can send the team to assist. Hope you can return in the future to show you what we can truly offer. Kind regards, Rachel.

Responded February 24, 2022
Oaks Queenstown Shores Resort
10.0
Exceptional
Harimayan from New Zealand
Couple
Hotel Room
Stayed 2 nights in October 2020

Holiday ”

Great hotel

Reviewed October 07, 2020

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Dear valued guest, Thank you for taking the time to review us. We are glad to know you enjoyed your stay and we hope you can return in the future. Kind regards, Laura.

Responded October 07, 2020
Oaks Queenstown Shores Resort
9.2
Exceptional
EUNTAE from New Zealand
Group
2 Bedroom
Stayed 1 night in January 2021

One of the best quality apartment available. ”

Close to lake only 10m away from the lakeside and very spacious. Nice facility. Car park would be little difficult to park due to tight space.

Reviewed January 28, 2021

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Dear Euntae, Thank you for taking the time to review us. We are very happy to know you enjoyed your stay with us and we hope you can return in the future. Kind regards, Laura.

Responded January 31, 2021
Oaks Queenstown Shores Resort
8.8
Excellent
Shar from New Zealand
Business traveler
Hotel Room
Stayed 1 night in July 2022

Very nice”

Our room was lovely and clean. Staff were really nice. Restaurant not available and this was the only down side as it is a bit of a distance to go to town for dinner. Best night sleep ever though in a hotel and we really enjoyed our stay.

Reviewed July 03, 2022

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8.8
Excellent
Mohammed from New Zealand
Family with young children
2 Bedroom
Stayed 2 nights in January 2022

Excellent”

Stayed 2 nights and was great. Ruth at reception is Wonderful and so helpful. Beautiful scenery from the location . Would highly recommend and will b staying again. The staffs are super nice. Especially Ruth when I disturbed her so much. And she helped me with a smile always. True hospitality.

Reviewed January 21, 2022

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Hello Mohammed, Thank you for taking the time to leave a review and for your kind words about Ruth. We are so glad to hear you had a wonderful time Oaks Shores and enjoyed all the amenities available to you. We really hope to see you again in the future! Kind Regards, Rachel

Responded February 24, 2022
Oaks Queenstown Shores Resort
8.8
Excellent
Joan from New Zealand
Couple
Hotel Room
Stayed 3 nights in April 2021

Good location with friendly helpful staff”

Helpful, friendly staff. They were happy to make a room change for us. It was great to have undercover parking and also a complimentary shuttle into town. An easy walk along the lakeside path into the centre of town.

Reviewed April 28, 2021

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Dear Joan, Thank you for taking the time to review us. We are glad to know you had an amazing stay with us and we hope you can return in the future. Kind regards, Laura.

Responded May 01, 2021
Oaks Queenstown Shores Resort
9.2
Exceptional
Ake-auc from Thailand
Family with young children
2-Bedroom Penthouse
Stayed 2 nights in October 2019

The location is great”

The location is great. Staff was helpful and friendly

Reviewed January 26, 2020

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Dear guest, Thank you very much for taking the time to share your thoughts with us! We are glad you enjoyed your stay with us and we would love to welcome you back next time you are in Queenstown. Kind regards, Laura

Responded January 29, 2020
Oaks Queenstown Shores Resort
8.4
Excellent
Angus from New Zealand
Couple
Hotel Room
Stayed 1 night in April 2022

Nice place”

Oaks Shores is a nice place but beware booking a cheap deal through agoda (as for any accommodation provider) they can put you in the worst room. We were put in the room as close to Queenstowns main rd as you could where road noise doesn't stop. HOWEVER we asked if there was a quieter room and they kindly moved us to a better room which was very nice of the staff. They were also polite and helpful. There is also a free shuttle service which is nice because you aren't right in the middle of Queenstown

Reviewed April 24, 2022

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Thank you for your feedback. We are very disappointed to read your comments and to know the room you stayed in was not up to your expectations. We are however glad we had the opportunity to correct it and you enjoyed the new room. We will share your comments with the Management team. Thank you again for your comments. Kind regards Rachel.

Responded April 28, 2022
Oaks Queenstown Shores Resort
8.8
Excellent
John from Philippines
Couple
Hotel Room
Stayed 2 nights in April 2019

Lovely view”

They were great last year. This year they were good. I wonder if its beacuse its peak season.

Reviewed April 18, 2019

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8.0
Excellent
Ewan from United Kingdom
Solo traveler
Hotel Room
Stayed 3 nights in April 2021

ground floor unit”

Great location, with views to the Remarkable Mountains, across the lake. The hotel provide a shuttle bus that runs regularly to the city centre & back. This was a great bonus. The happy hour at the hotel bar was well worth attending. My room didn't have a microwave but otherwise it was nice with direct access to outdoors. Getting from reception to the room was a bit of a walk via the underground car park but it is well marked out...just don't carry more than one bag coz there are 6-10 steps to go up/down between reception & the rooms

Reviewed June 02, 2021

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Dear Ewan, Thank you for taking the time to review us. We are glad to know you enjoyed your stay with us and the amazing views of the lake. We will share your comments with the Management team. Hope you can return in the future. Kind regards, Laura.

Responded June 04, 2021
Oaks Queenstown Shores Resort
8.0
Excellent
Glenn from New Zealand
Couple
Hotel Room
Stayed 1 night in September 2021

Spacious 1bdrm apartment”

Great uninterrupted views of the lake. The room was amazingly huge! We had friends over and entertained with the sperate, lounge, kitchen, dining, and deck options... Will definitely stay again.

Reviewed September 27, 2021

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Thank you for your lovely comments. We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind Regards Rachel

Responded April 28, 2022
Oaks Queenstown Shores Resort
7.6
Very good
Elizabeth from New Zealand
Family with teens
3-Bedroom Lake View Suite
Stayed 3 nights in October 2021

Very good”

A stunning view over the lake situated in a very handy place not far from town. They have a handy free shuttle that takes you into town or you can walk along the lake track. The apartment was very spacious and clean.

Reviewed October 27, 2021

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Thank you for your lovely comments. We are so pleased that you enjoyed your stay at Oaks Shores Queenstown and hope to welcome you back soon. Kind Regards Rachel

Responded April 28, 2022
Oaks Queenstown Shores Resort
7.2
Very good
Aunindra from New Zealand
Couple
Hotel Room
Stayed 1 night in January 2021

Value ,location ,facilities and cleanness ”

Great location but had a very stuffy room that I had booked and paid for 2months in advance,however GradOne offered a same hotel with lakeside view which I did ask for but was told will do the best but never eventuated despite emailing a number of times that were Never responded to at all. The terrace was very dirty and so was at the enterance to the room.Disappointed as I had better room than this at a cheaper price and lake side view too. Never book and pay in advance when free cancellation is not allowed.

Reviewed February 08, 2021

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Dear Aunindra, Thank you for taking the time to review us. We are disappointed to know the cleanliness of the room was not up to your expectations. We will follow this up with the Housekeeping team to make sure these cleaning issues are corrected moving forward. Thank you again for your valuable feedback. Kind regards, Laura.

Responded February 10, 2021
Oaks Queenstown Shores Resort
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