Oakwood Hotel & Residence Surabaya

Jalan Raya Kertajaya Indah, Kenjeran, Surabaya, Indonesia, 60115
Oakwood Hotel & Residence Surabaya
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Superior Twin Room - Bedroom Oakwood Hotel & Residence Surabaya
Lobby Oakwood Hotel & Residence Surabaya
Bathroom Oakwood Hotel & Residence Surabaya
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9.0
Exceptional
1.9% this month
/10
(268 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 2.8 kilometers from city center
Parking
FREE
  • Sanggar Agung Temple4.36 km
  • Bungkul Park4.72 km
  • Plaza Tunjungan4.93 km
  • Surabaya Town Square5.86 km
  • Tugu Pahlawan6.1 km
  • Kepanjen Church6.5 km
  • Sampoerna Museum7.55 km
  • Suramadu Bridge9.3 km
  • Mosque Al Akbar9.63 km
  • Ciputra Waterpark16.42 km
  • Highlights and ratings

    5-star Serviced apartment
    Free Wi-Fi
    2019

    This property is in high demand!

    Booked 44 times | 7 travelers are looking at this property right now

    "N all staff is very good service, friendly n kindly ^_* Next time I will come again"
    Yuyun - October 3, 2018
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional service
    9.0 rating for service
    Excellent facilities on premise
    8.9 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Cheaper than 86% of all properties in Surabaya in the last 24 hoursCompared to 1,669 Surabaya properties at Agoda for various dates
    Property ranking|Compared to 1,669 Surabaya properties
    See all rankings
    Cleanliness score
    9.3/10
    Couples review score
    9.1/10
    Room size
    59 sqm.
    Review score - United States
    10.0/10
    Better than
    99
    %
    of Surabaya properties
    Better than
    99
    %
    of Surabaya properties
    Bigger than
    99
    %
    of Surabaya properties
    Better than
    99
    %
    of Surabaya properties
    Value for money8.9
    Location rating8.8
    Nearest airportJuanda International Airport (SUB)
    Distance to airport10.7 km

    Rooms available at Oakwood Hotel & Residence Surabaya

    Two Bedroom Residence
    Two Bedroom Residence
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 110 m²/1184 ft²
    • Shower and bathtub
    • 2 single beds & 1 queen bed
    Enter dates to see prices
    One Bedroom
    One Bedroom
    ...
    • Room size: 89 m²/958 ft²
    • City view
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 89 m²/958 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Studio Deluxe Twin
    Studio Deluxe Twin
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed or 1 king bed or...
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    studio deluxe
    studio deluxe
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
      Enter dates to see prices

      What people love about Oakwood Hotel & Residence Surabaya

      • 9.2
        Exceptional
        Spaciousness

        "The size of room is generous."

        Kurjanto

        |

        November 5, 2018

      • 10.0
        Exceptional
        Spaciousness

        "The dining area is spacious."

        DAOJUN

        |

        December 27, 2018

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      More about Oakwood Hotel & Residence Surabaya

      More about Oakwood Hotel & Residence Surabaya

      10.0
      Exceptional

      "The staff were friendly and helpful."

      DAOJUN

      |

      December 27, 2018

      Description

      Show less

      Most talked about facilities

      Breakfast
      5 mentions
      Housekeeping
      5 mentions
      Swimming Pool
      2 mentions
      Food & Dining
      1 mention

      What they offer

      10.0
      Exceptional
      Spaciousness

      "The room was spacious and clean."

      Sugiono

      |

      January 1, 2019

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American
      Asian
      Continental
      Halal

      Restaurants on site

      Spice Restaurant
      Menu:Buffet, A-la-carte
      Deckside
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Oakwood Hotel & Residence Surabaya from real guests

      Overall rating
      9.0
      Exceptional
      From 268 reviews
      Provided by verified guests of
      Agoda Reviews (188)Booking.com Reviews (80)
      Rating via Agoda9.0
      /
      10
      Exceptional
      1.9% this month
      Cleanliness9.3
      Facilities8.9
      Location8.8
      Service9.0
      Value for money8.9
      High score for Surabaya
      Rating
      9+ Exceptional (46)
      8-9 Excellent (19)
      7-8 Very Good (11)
      6-7 Good (3)
      <6 Below Expectation (4)
      Time of the year
      Mar - May (8)
      Jun - Aug (21)
      Sep - Nov (37)
      Dec - Feb (17)
      All guests (188)
      All room types
      All languages

      Show reviews that mention 

      Showing 83 verified guest comments
      12345
      10.0
      Exceptional
      Shindy from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      Amazing hotel”

      Booked this property for my sister, pre arrival I requested to have birthday card on room since my sister's son is on birthday when they check in. End up with having a surprise from Oakwood team that they upgrade the room and place the cute cake on room. the room is very big, nice view, and very clean. With all facility in room so complete. all is perfect and valuable for 5 star hotel. Keep it good job Oakwood. Thanks and Cheers!

      Reviewed July 01, 2019
      8.0
      Excellent
      Lian from Singapore
      Solo traveler
      Superior Room
      Stayed 1 night in November 2018

      Beautiful reception area and very good breakfast spread.”

      Facilities were beautiful and concierge staff was friendly and welcoming. Room was very spacious and comfortable. Enjoyed the very adequate breakfast, especially the local Indonesian drink/juices. Unfortunately, what would have been a near perfect stay was marred by faulty room lightings that flickered unceasingly. Helpful technician tried to rectify and finally gave up. Room use was curtailed the entire morning as electricity supply was affected. Finally,another room was allocated for use of shower just before check out.

      Reviewed June 28, 2019
      8.0
      Excellent
      rudy from Indonesia
      Business traveler
      Superior Room
      Stayed 2 nights in May 2019

      comfortable stay, friendly staff”

      location in East side of the city, by the main road. a few blocks away from a large mall. a nice luxurious feel to the property, though not yet 100% of the building is ready. basement parking, free with validated ticket. all staff super friendly and helpful. all rooms facing the main road, thus it can get noisy in the morning (i was on 9th floor). spacious and clean room and bathroom, with comfortable bed and pillows. free wifi. standard breakfast, with a mix of western and local choices. nice gym and a semi-outdoor pool. the spa facility is not yet ready for public, thus no locker and shower facility available yet for those using the gym or pool.

      Reviewed May 24, 2019
      10.0
      Exceptional
      Bambang from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in July 2019

      Awesome”

      Stayed here for 1 night, I've got upgrade room to the spacious room. The staff was great. Should check the amenities before the guess enter the room.

      Reviewed July 18, 2019
      9.2
      Exceptional
      Fook from Singapore
      Family with teens
      Superior Room
      Stayed 3 nights in April 2019

      Super hotel but not quiet enough”

      Really comfortable room. Absolutely amazing staff. Everyone was fantastic. Some thoughts on improving - The food was not great. Ordered twice ala carte from menu. Ate less than half. Breakfast was fine. Again your staff was so wonderfully hospitable! The thing that affected me most is that the room is not carpeted and the desk chair has no rubber stoppers. I heard not only the stomping of the guest above but also the very loud and frequent dragging of the chair. It kept me awake and it woke me up. This matter alone would stop me from returning to your hotel I’m afraid. I didn’t have good sleep.

      Reviewed April 24, 2019
      5.6
      Alexander from Singapore
      Business traveler
      Superior Room
      Stayed 1 night in July 2019

      Between two loud university campuses”

      Hotel is Ok except for noise from the street and surrounding campuses which was loud all night. Could not sleep well.

      Reviewed July 13, 2019
      8.4
      Excellent
      Dimasz from Indonesia
      Family with young children
      Two Bedroom Residence
      Stayed 1 night in June 2019

      Nice hotel. Breakfast not good”

      Nice hotel. Breakfast not good

      Reviewed June 29, 2019
      9.2
      Exceptional
      Mohammad from Indonesia
      Family with teens
      One-Bedroom Apartment
      Stayed 1 night in June 2019

      One of good hotel in town”

      Spacious room, clean, helpful staff. Location is good as well. One of recommended hotel with apartment concept.. Nice...

      Reviewed June 27, 2019
      8.4
      Excellent
      Tery from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      Cozy, complete facilities”

      Actually it can be called residence because of its complete facilities in which feels like home,full furnished with washing machine,stove, oven,dishes. But the location wasn't really good and rather far from central district.

      Reviewed June 11, 2019
      10.0
      Exceptional
      I from Indonesia
      Business traveler
      Superior Room
      Stayed 1 night in November 2018

      New 5 Star Hotel with complete amenities in the room”

      Very Attentive staff, spacious room, super clean! High quality cutlery, the most complete kitchen & dining equipment that I ever found in a hotel. Very convenient for long stay guest, a lot of drawer & cabinet to put our things. Walking distance to Shopping Mall.

      Reviewed December 06, 2018

      Dear I, Thank you very much for taking the time to write a comment about our property. We greatly appreciate if. Our location is one of the advantage that we have, with close proximity to the mall and also other attractions. We look forward to having you with you soon. A lot had happened and improvements that been made to make your stay with us much more enjoyable. Thank you. Shafar Jamaludin General Manager

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      9.2
      Exceptional
      Kurjanto from Singapore
      Business traveler
      Superior Room
      Stayed 1 night in November 2018

      Spacious Room”

      More like service apartment than hotel. The size of room is generous., there is proper table for working . With pool , gym and spa facilities it is a short to Long stay. Location is also nearby many eating places too

      Reviewed November 05, 2018

      Dear Kurjanto, Thank you very much for your review and comments on your stay with us in November. As our name implies, yes, we are a service apartment complex, with hotel facilities. We cater to both short-term stay and also to those looking for a more long term accommodation solution in Surabaya. Our units are fully equipped for comfortable living and also one of the most technologically advanced in the area. We look forward to having you back with us soon. Shafar Jamaludin General Manager

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      10.0
      Exceptional
      Noerma from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      Overall good”

      Lokasi strategis.dpt potongan harga yg lumayan.fasilitas memadai .staff sigap.

      Reviewed June 07, 2019
      10.0
      Exceptional
      Chui from Singapore
      Family with teens
      Two Bedroom Residence
      Stayed 3 nights in June 2019

      Exceptional”

      Clean, price is better than 4-star hotel

      Reviewed July 06, 2019
      10.0
      Exceptional
      DAOJUN from Singapore
      Family with young children
      Superior Room
      Stayed 1 night in December 2018

      Brandnew Hotel ”

      It's a Hotel & Residence. So it has everything you need - from kitchenette to washer/dryer. As they are not fully functioning yet, currently only guestrooms on levels 7 and below are open. The dining area is spacious. It could be better if there are more food options, especially hot items. We didn't see children's section in the swimming pool - all 1.2 meters deep. The staff were friendly and helpful.

      Reviewed December 27, 2018

      Dear Daojun, Thank you very much for your comments for your stay with us in December. I have discussed your comments with regards to the food options with our Chef and actions have been taken to improve on them since then. You will definitely see the difference when you come back. Thank you also for the positive comment regarding the friendliness and helpfulness of our associates. We definitely look forward to welcoming you back to the Oakwood Hotel & Residence Surabaya soon. Thank you. Shafar Jamaludin General Manager.

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      7.2
      Very good
      STEFEN from Indonesia
      Couple
      One Bedroom
      Stayed 1 night in May 2019

      Good”

      -

      Reviewed May 22, 2019
      8.4
      Excellent
      Tabita from Indonesia
      Couple
      Superior Room
      Stayed 1 night in April 2019

      Nice Hotel in the nice location”

      The location is good as it is close to one big shopping mall in Surabaya. The service also good

      Reviewed April 15, 2019

      Dear Tabita, Thank you very much for your comments on the Oakwood Hotel & Residence Surabaya. We look forward to welcome you back soon. Terima kasih. General Manager

      Responded April 23, 2019
      Oakwood Hotel & Residence Surabaya
      8.4
      Excellent
      afrinaldi from Indonesia
      Solo traveler
      Superior Room
      Stayed 1 night in March 2019

      tall luxury hotel”

      it's luxury, comfort and satisfied hotel, I will stay again for next, the staff is very care, breakfast is good

      Reviewed April 09, 2019

      Dear Afrinaldi, Thank you very much for your comments on your recent stay at the Oakwood Hotel & Residence Surabaya. I am glad to read that you are truly satisfied with us and look forward to welcome you back soon. Sampai ketemu lagi. General Manager.

      Responded April 23, 2019
      Oakwood Hotel & Residence Surabaya
      8.8
      Excellent
      Anonymous
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      90”

      900

      Reviewed June 04, 2019
      8.0
      Excellent
      ginda from Indonesia
      Business traveler
      studio deluxe
      Stayed 1 night in January 2019

      Hotel asik rasa apartemen”

      Top

      Reviewed February 04, 2019

      Thank you very much for your comment. We are happy to see that you like our hotel and look forward to welcome you back to the Oakwood Hotel & Residence soon. General Manager

      Responded February 12, 2019
      Oakwood Hotel & Residence Surabaya
      8.8
      Excellent
      Alex from Indonesia
      Couple
      Superior Room
      Stayed 2 nights in November 2018

      Comfort”

      The room feel comfortable.. Recomended :)

      Reviewed January 14, 2019

      Dear Alex, Thank you for taking the time to write a comment about your stay with us. I am pleased to hear that you enjoyed our room. We hope to see you again soon on your next trip to Surabaya. Thank you. Shafar Jamaludin. General Manager.

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      12345

      Reviews of Oakwood Hotel & Residence Surabaya from real guests

      Overall rating
      9.0
      Exceptional
      From 268 reviews
      Provided by verified guests of
      Agoda Reviews (188)Booking.com Reviews (80)
      Rating via Agoda9.0
      /
      10
      Exceptional
      1.9% this month
      Cleanliness9.3
      Facilities8.9
      Location8.8
      Service9.0
      Value for money8.9
      High score for Surabaya
      Rating
      9+ Exceptional (46)
      8-9 Excellent (19)
      7-8 Very Good (11)
      6-7 Good (3)
      <6 Below Expectation (4)
      Time of the year
      Mar - May (8)
      Jun - Aug (21)
      Sep - Nov (37)
      Dec - Feb (17)
      All guests (188)
      All room types
      All languages

      Show reviews that mention 

      Showing 83 verified guest comments
      12345
      10.0
      Exceptional
      Shindy from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      Amazing hotel”

      Booked this property for my sister, pre arrival I requested to have birthday card on room since my sister's son is on birthday when they check in. End up with having a surprise from Oakwood team that they upgrade the room and place the cute cake on room. the room is very big, nice view, and very clean. With all facility in room so complete. all is perfect and valuable for 5 star hotel. Keep it good job Oakwood. Thanks and Cheers!

      Reviewed July 01, 2019
      8.0
      Excellent
      Lian from Singapore
      Solo traveler
      Superior Room
      Stayed 1 night in November 2018

      Beautiful reception area and very good breakfast spread.”

      Facilities were beautiful and concierge staff was friendly and welcoming. Room was very spacious and comfortable. Enjoyed the very adequate breakfast, especially the local Indonesian drink/juices. Unfortunately, what would have been a near perfect stay was marred by faulty room lightings that flickered unceasingly. Helpful technician tried to rectify and finally gave up. Room use was curtailed the entire morning as electricity supply was affected. Finally,another room was allocated for use of shower just before check out.

      Reviewed June 28, 2019
      8.0
      Excellent
      rudy from Indonesia
      Business traveler
      Superior Room
      Stayed 2 nights in May 2019

      comfortable stay, friendly staff”

      location in East side of the city, by the main road. a few blocks away from a large mall. a nice luxurious feel to the property, though not yet 100% of the building is ready. basement parking, free with validated ticket. all staff super friendly and helpful. all rooms facing the main road, thus it can get noisy in the morning (i was on 9th floor). spacious and clean room and bathroom, with comfortable bed and pillows. free wifi. standard breakfast, with a mix of western and local choices. nice gym and a semi-outdoor pool. the spa facility is not yet ready for public, thus no locker and shower facility available yet for those using the gym or pool.

      Reviewed May 24, 2019
      10.0
      Exceptional
      Bambang from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in July 2019

      Awesome”

      Stayed here for 1 night, I've got upgrade room to the spacious room. The staff was great. Should check the amenities before the guess enter the room.

      Reviewed July 18, 2019
      9.2
      Exceptional
      Fook from Singapore
      Family with teens
      Superior Room
      Stayed 3 nights in April 2019

      Super hotel but not quiet enough”

      Really comfortable room. Absolutely amazing staff. Everyone was fantastic. Some thoughts on improving - The food was not great. Ordered twice ala carte from menu. Ate less than half. Breakfast was fine. Again your staff was so wonderfully hospitable! The thing that affected me most is that the room is not carpeted and the desk chair has no rubber stoppers. I heard not only the stomping of the guest above but also the very loud and frequent dragging of the chair. It kept me awake and it woke me up. This matter alone would stop me from returning to your hotel I’m afraid. I didn’t have good sleep.

      Reviewed April 24, 2019
      5.6
      Alexander from Singapore
      Business traveler
      Superior Room
      Stayed 1 night in July 2019

      Between two loud university campuses”

      Hotel is Ok except for noise from the street and surrounding campuses which was loud all night. Could not sleep well.

      Reviewed July 13, 2019
      8.4
      Excellent
      Dimasz from Indonesia
      Family with young children
      Two Bedroom Residence
      Stayed 1 night in June 2019

      Nice hotel. Breakfast not good”

      Nice hotel. Breakfast not good

      Reviewed June 29, 2019
      9.2
      Exceptional
      Mohammad from Indonesia
      Family with teens
      One-Bedroom Apartment
      Stayed 1 night in June 2019

      One of good hotel in town”

      Spacious room, clean, helpful staff. Location is good as well. One of recommended hotel with apartment concept.. Nice...

      Reviewed June 27, 2019
      8.4
      Excellent
      Tery from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      Cozy, complete facilities”

      Actually it can be called residence because of its complete facilities in which feels like home,full furnished with washing machine,stove, oven,dishes. But the location wasn't really good and rather far from central district.

      Reviewed June 11, 2019
      10.0
      Exceptional
      I from Indonesia
      Business traveler
      Superior Room
      Stayed 1 night in November 2018

      New 5 Star Hotel with complete amenities in the room”

      Very Attentive staff, spacious room, super clean! High quality cutlery, the most complete kitchen & dining equipment that I ever found in a hotel. Very convenient for long stay guest, a lot of drawer & cabinet to put our things. Walking distance to Shopping Mall.

      Reviewed December 06, 2018

      Dear I, Thank you very much for taking the time to write a comment about our property. We greatly appreciate if. Our location is one of the advantage that we have, with close proximity to the mall and also other attractions. We look forward to having you with you soon. A lot had happened and improvements that been made to make your stay with us much more enjoyable. Thank you. Shafar Jamaludin General Manager

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      9.2
      Exceptional
      Kurjanto from Singapore
      Business traveler
      Superior Room
      Stayed 1 night in November 2018

      Spacious Room”

      More like service apartment than hotel. The size of room is generous., there is proper table for working . With pool , gym and spa facilities it is a short to Long stay. Location is also nearby many eating places too

      Reviewed November 05, 2018

      Dear Kurjanto, Thank you very much for your review and comments on your stay with us in November. As our name implies, yes, we are a service apartment complex, with hotel facilities. We cater to both short-term stay and also to those looking for a more long term accommodation solution in Surabaya. Our units are fully equipped for comfortable living and also one of the most technologically advanced in the area. We look forward to having you back with us soon. Shafar Jamaludin General Manager

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      10.0
      Exceptional
      Noerma from Indonesia
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      Overall good”

      Lokasi strategis.dpt potongan harga yg lumayan.fasilitas memadai .staff sigap.

      Reviewed June 07, 2019
      10.0
      Exceptional
      Chui from Singapore
      Family with teens
      Two Bedroom Residence
      Stayed 3 nights in June 2019

      Exceptional”

      Clean, price is better than 4-star hotel

      Reviewed July 06, 2019
      10.0
      Exceptional
      DAOJUN from Singapore
      Family with young children
      Superior Room
      Stayed 1 night in December 2018

      Brandnew Hotel ”

      It's a Hotel & Residence. So it has everything you need - from kitchenette to washer/dryer. As they are not fully functioning yet, currently only guestrooms on levels 7 and below are open. The dining area is spacious. It could be better if there are more food options, especially hot items. We didn't see children's section in the swimming pool - all 1.2 meters deep. The staff were friendly and helpful.

      Reviewed December 27, 2018

      Dear Daojun, Thank you very much for your comments for your stay with us in December. I have discussed your comments with regards to the food options with our Chef and actions have been taken to improve on them since then. You will definitely see the difference when you come back. Thank you also for the positive comment regarding the friendliness and helpfulness of our associates. We definitely look forward to welcoming you back to the Oakwood Hotel & Residence Surabaya soon. Thank you. Shafar Jamaludin General Manager.

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      7.2
      Very good
      STEFEN from Indonesia
      Couple
      One Bedroom
      Stayed 1 night in May 2019

      Good”

      -

      Reviewed May 22, 2019
      8.4
      Excellent
      Tabita from Indonesia
      Couple
      Superior Room
      Stayed 1 night in April 2019

      Nice Hotel in the nice location”

      The location is good as it is close to one big shopping mall in Surabaya. The service also good

      Reviewed April 15, 2019

      Dear Tabita, Thank you very much for your comments on the Oakwood Hotel & Residence Surabaya. We look forward to welcome you back soon. Terima kasih. General Manager

      Responded April 23, 2019
      Oakwood Hotel & Residence Surabaya
      8.4
      Excellent
      afrinaldi from Indonesia
      Solo traveler
      Superior Room
      Stayed 1 night in March 2019

      tall luxury hotel”

      it's luxury, comfort and satisfied hotel, I will stay again for next, the staff is very care, breakfast is good

      Reviewed April 09, 2019

      Dear Afrinaldi, Thank you very much for your comments on your recent stay at the Oakwood Hotel & Residence Surabaya. I am glad to read that you are truly satisfied with us and look forward to welcome you back soon. Sampai ketemu lagi. General Manager.

      Responded April 23, 2019
      Oakwood Hotel & Residence Surabaya
      8.8
      Excellent
      Anonymous
      Family with young children
      Superior Room
      Stayed 1 night in June 2019

      90”

      900

      Reviewed June 04, 2019
      8.0
      Excellent
      ginda from Indonesia
      Business traveler
      studio deluxe
      Stayed 1 night in January 2019

      Hotel asik rasa apartemen”

      Top

      Reviewed February 04, 2019

      Thank you very much for your comment. We are happy to see that you like our hotel and look forward to welcome you back to the Oakwood Hotel & Residence soon. General Manager

      Responded February 12, 2019
      Oakwood Hotel & Residence Surabaya
      8.8
      Excellent
      Alex from Indonesia
      Couple
      Superior Room
      Stayed 2 nights in November 2018

      Comfort”

      The room feel comfortable.. Recomended :)

      Reviewed January 14, 2019

      Dear Alex, Thank you for taking the time to write a comment about your stay with us. I am pleased to hear that you enjoyed our room. We hope to see you again soon on your next trip to Surabaya. Thank you. Shafar Jamaludin. General Manager.

      Responded January 24, 2019
      Oakwood Hotel & Residence Surabaya
      12345
      This is a popular property. Don't miss out!

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