Oakwood Residence Hangzhou
Free Wi-Fi
2017

Oakwood Residence Hangzhou

West Lake District No. 28 Jiaogong Road, Wulin Square District, Hangzhou, China, 310012
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Studio Deluxe Room - Room plan Oakwood Residence Hangzhou
Studio Deluxe Room - Room plan
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    Lobby Oakwood Residence Hangzhou
    Swimming pool Oakwood Residence Hangzhou
    Fitness center Oakwood Residence Hangzhou
    Studio Deluxe Room - Room plan Oakwood Residence Hangzhou
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     Oakwood Residence Hangzhou

    Oakwood Residence Hangzhou Reviews

    8.5
    Excellent
    /10
    (505 reviews)See what guests said
    8.4
    Excellent

    "Comfortable and luxury."

    Kenny

    -

    July 18, 2017

    8.9
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Oakwood Residence Hangzhou

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.2
    See map
    Excellent location - 1.8 kilometers from city center
    Popular
    Nearby
  • Baochu Pagoda1.34 km
  • West Lake2.21 km
  • Yue Fei Temple2.29 km
  • Fei Lai Feng3.84 km
  • Museum of Traditional Chinese Medicine4.9 km
  • Lingyin Temple5 km
  • Lei Feng Pagoda5.02 km
  • Hefang Street5.36 km
  • Xixi Wetland Park6.9 km
  • Hangzhou Songcheng12.17 km
  • This property is in high demand!

    Last booked 7 hours ago

    Value for money8.6
    Distance to city center2.5 km
    Location rating8.2
    Nearest airportHangzhou Xiaoshan International Airport (HGH)
    Distance to airport28.6 km

    Rooms available at Oakwood Residence Hangzhou

    8.6
    Excellent
    Room comfort & quality
    3 Bedroom Executive Apartment
    3 Bedroom Executive Apartment
    ...
    • Room size: 145 m²/1561 ft²
    • City view
    • 1 queen bed & 1 semi doubl...
    Enter dates to see prices
    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 91 m²/980 ft²
    • City view
    • 1 queen bed & 1 single bed...
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 queen bed & 1 semi doubl...
    Enter dates to see prices
    Three Bedroom Executive Suite(King+Twin Beds)
    Three Bedroom Executive Suite(King+Twin Beds)
    ...
    • Room size: 145 m²/1561 ft²
    • 3 bathrooms
    • 2 single beds and 1 king b...
    Enter dates to see prices
    Studio Executive Room
    Studio Executive Room
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Studio Deluxe Room
    Studio Deluxe Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Studio Executive Twin
    Studio Executive Twin
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Have a question for Oakwood Residence Hangzhou?

    What people love about Oakwood Residence Hangzhou

    • 9.2
      Exceptional

      "Good location and spacious room."

      Sureen

      |

      July 10, 2018

    • 8.0
      Very good

      "The apartment is well maintain with all the necessary amenities."

      Yew J.

      |

      April 8, 2017

    • 9.6
      Exceptional

      "The apartment is spacious, clean, and tidy."

      Ziguang

      |

      January 8, 2019

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    More about Oakwood Residence Hangzhou

    More about Oakwood Residence Hangzhou

    8.8
    Excellent

    "Overall ur stay is great"

    Rizal

    |

    January 9, 2019

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Love it, clean room, big room and friendly staff."

    Rivaldy

    |

    July 3, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Oakwood Residence Hangzhou from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (505)Booking.com Reviews (201)
    8.5
    /
    10
    Cleanliness8.9
    Facilities8.7
    Location8.2
    Room comfort and quality8.6
    Service8.6
    Value for money8.6
    All languages
    All guests (505)
    All room types

    Show reviews that mention 

    Showing 405 verified guest comments
    12345
    8.4
    Excellent
    JEONGHEE from China
    Family with teens
    2 Bedroom Deluxe
    Stayed 1 night in May 2019

    If I go to Hangzhou again, My next choice is still Oakwood.”

    I got room upgrade which is very nice and comfortable. The beddings are so clean and I could have a perfect sleep. But the Location is a little far from Sihou and other famous places, fyr. But still my next choice will be oakwood considering its clean beddings and affordable price.

    Reviewed May 15, 2019

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Responded May 20, 2019
    Oakwood Residence Hangzhou
    8.8
    Excellent
    Rizal from Indonesia
    Family with young children
    3 Bedroom Executive Apartment
    Stayed 4 nights in December 2018

    Good family service apartment”

    The location was ok. Little bit of city center and the lake. I like the facility that they have all the food like mcd starbuck burger king and etc. Suitable for expats with children. The room interior was ok, just design is weird. Overall ur stay is great

    Reviewed January 09, 2019

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

    Responded January 11, 2019
    Oakwood Residence Hangzhou
    8.0
    Excellent
    Ning
    Couple
    1 Bedroom Executive Suite
    Stayed 5 nights in November 2018

    Very good apartment hotel”

    I like Oakwood Residence Hangzhou. The location is very good. Hotel is clean and I got huge space in my suite. The bed is also comfortable. The only thing that needs improve is the greetings from staff. They don't smile at all...

    Reviewed November 20, 2018

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Responded December 06, 2018
    Oakwood Residence Hangzhou
    8.0
    Excellent
    Herman from Indonesia
    Couple
    Studio Executive Twin
    Stayed 2 nights in September 2018

    Excellent Service”

    The staff is very friendly and helpful, particularly Beck and Coulson. Both of them took an extra effort in helping me. I had an enjoyable stay except safe box problem but it was rectified, plus I find water temperature and pressure are not high enough.

    Reviewed September 27, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded October 26, 2018
    Oakwood Residence Hangzhou
    10.0
    Exceptional
    Mei
    Group
    Studio Executive Twin
    Stayed 1 night in April 2019

    Exceptional”

    Room very big and large. Comfortable

    Reviewed April 23, 2019

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Responded April 23, 2019
    Oakwood Residence Hangzhou
    10.0
    Exceptional
    Mei
    Group
    Studio Executive Twin
    Stayed 1 night in April 2019

    Exceptional”

    Very Good, But breakfast selection is very little

    Reviewed April 23, 2019

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Responded April 23, 2019
    Oakwood Residence Hangzhou
    10.0
    Exceptional
    Mei
    Group
    1 Bedroom Deluxe
    Stayed 1 night in April 2019

    Exceptional”

    Very Good. Room very big

    Reviewed April 19, 2019

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Responded April 19, 2019
    Oakwood Residence Hangzhou
    10.0
    Exceptional
    Fredrick from Singapore
    Family with young children
    1 Bedroom Deluxe
    Stayed 3 nights in March 2018

    A Luxurious and Comfortable Stay! ”

    Definitely value for money. For the same price at a hotel room we can get a grand serviced apartment stay here. Best thing is it comes with a washer & dryer (good for us to wash our clothes especially on long trips here in Hangzhou i.e 14 days). We love the living room size and dining table too! And the u-shape kitchen that comes with it! We just love the overall feel. Very comfortable. Opposite the hotel is a Electronics Mall. And around the corner is a Starbucks, Macdonalds, Pizza store, Watsons, Ramen, Thai Restaurant and also a minimart behind the escalator. You can travel around by bus. Or their local App (Didi) to call for fast 'taxi' kuai che or even train. Song Cheng 宋城 is a must go! U will love it. The Song Dynasty Town. >>> Go for the sofa seating when u watch the show 《宋城千古情》U will feel like the emperor among the audience. They even serve you snacks and 龙井茶 (during the show). Thank you Oakwood Residence for the wonderful accommodation and hospitality! =)

    Reviewed March 20, 2018
    8.0
    Excellent
    Yew from Singapore
    Group
    2 Bedroom Deluxe
    Stayed 5 nights in March 2017

    Spacious and clean”

    Stayed for 5 nights in Mar when visiting Hangzhou. We booked a 2 bed room apartment, but was given a 3 bed room unit instead. The apartment is well maintain with all the necessary amenities. Hot shower, Wi-Fi, toiletries are all provided. The housekeeping were friendly and did a great job cleaning the apartment daily. The place is also well serve with restaurants, cafes and convenience stores, so it is easy to get food and daily necessities. The only downside is that the place is not near any subway station and getting a cab can be difficult in Hangzhou, especially during rainy days and at peak hours. So be prepared to travel around in public buses instead.

    Reviewed April 08, 2017
    8.4
    Excellent
    LIM from Singapore
    Solo traveler
    Studio Executive Room
    Stayed 2 nights in March 2016

    Excellent hotel ”

    This hotel has a bit of distance to visit west lake. however, is totally not an issue. Staff are perfect to help out whenever there is a need. further more, facilities of the hotel is also good and meeting my expectation and requirements. I am sure that i will be back to this hotel when back to Hangzhou in Aug 16.

    Reviewed April 02, 2016
    8.7
    Excellent
    Natthachai from Thailand
    Family with teens
    2 Bedroom Executive
    Stayed 2 nights in November 2014

    excellent service apartment”

    location comfort convenience

    The best service apartment ever, very well euipped for everything and look like we stayed at our home. Very good location which is not far for everything but a bit difficult to get a cap. Very convenience as there are many restaurants and supermarket next to the hotel. Recommended for ppl who want to go to hangzhou!!!

    Reviewed December 11, 2014
    8.7
    Excellent
    Jason from Australia
    Couple
    Stayed 3 nights in January 2013

    Well Serviced at Oakwood”

    Large room, kitchen, great bathroom

    the oakwood is a great place to stay if you want a fantastic room, good service and facilities. the price is good compared to hotels of comparable standards. the surrounding area has good restaurants and a starbucks is located adjacent. only about 20-30 minute walk to west lake.

    Reviewed January 19, 2013
    9.0
    Exceptional
    Lalana from Thailand
    Business traveler
    Stayed 1 night in December 2012

    Great studio room with complete amenities.”

    Beautiful room with a mini living room, complete kitchen and cloth washing m/c.

    As mainly a serviced apartment, the hotel offers a very specious room with a complete cooking area that includes a big refrigerator and cloth washing machine. There is a cozy living room section then a good sized bath room. The hotel is situated inside the city so it's quite easy to go to place even though taxis are hard to find. Next to the hotel there is an office building that has stores and fast-food restaurants on the first 2 floors. We ate there at a ramen noodles shop and it was delicious. The hotel staffs are average, not really bother interested in what customers need but if you ask for information or help, they can get it done for you. The staffs speak good English. We were there for business. We found it hard to get around the city by foot, as you know, everything is huge in China. It takes too long to get to anywhere and we could not locate any malls nearby.

    Reviewed January 05, 2013
    8.0
    Excellent
    Liu from China
    Couple
    Stayed 3 nights in September 2012

    Lovely hotel good for business traveler ”

    with kitchen and washing machine.good services.

    Hard to get taxi , don't know how to take bus.far from city area.office buildings all around.basically no shopping mall no nothing around.not much choice of restaurant besides the hotel.Hotel have really good deal for lunch:)the best price for food i can ever get anywhere.the food is absolutely fantastic.

    Reviewed October 04, 2012
    8.7
    Excellent
    Karen from United States
    Couple
    Stayed 3 nights in April 2012

    Pretty nice hotel with poor service”

    Clean rooms, convenient location

    rooms were spacious. the washer was a little strange- when we were drying our clothes, it was so hit that i thought my clothes would get destroyed. in the morning, i tried to get some help from the chinese speaking staff, but they were very unhelpful. then i decided to ask for help from the english speaking staff and she was much more helpful. also, i booked a car through the hotel. very expensive and they were ripping me off. the agreed price was rmb . when i checked out, the bill for the car was rmb520. it is a small amount but there shouldn't be a discrepancy. also, the car dropped us off early-30 mins too early.

    Reviewed April 15, 2012
    9.0
    Exceptional
    Mediyanti from Indonesia
    Family with teens
    Stayed 2 nights in March 2012

    the best hotel since we are in china”

    very comfy and luxury

    the serviced apartment is so so so comfortable, the most comfy place we ever had since in China. The staffs can speak english well. The kitchenette is well equipped thought we don't use it much. The beds are so so so comfy and clean. The amenities are very very luxury equipped. really recommend this place and should come again for next staying. also the apartment is also very strategic to anywhere.

    Reviewed March 23, 2012
    8.3
    Excellent
    Sutinna from Thailand
    Business traveler
    Stayed 1 night in December 2011

    Good but additional charge for too many thing”

    Large, clean, and comfortable room

    the room is very large, and up to 5-star hotel international standard. service is so-so, better than china standard but still not really good. we have to pay extra for breakfast (about rmb per meal, which is much more expensive compared to other hotel we visited in the trip, though the food quality is good but we are on business trip and not have time to enjoy them) the funny thing is that they're not provide free wi-fi and charge for car-parking. in fact we have to ask for 6-hour free coupon everynight, which is very strange as we have to stay a night, which take longer than 6 hour. that's mean we have to pay extra if we bring car. the charging logic is too strange. this make it not suitable for business trip.

    Reviewed January 05, 2012
    9.3
    Exceptional
    Mag from Malaysia
    Family with young children
    Stayed 2 nights in November 2011

    Hectic location but nice room”

    located just opposite of it and digital mall also kfc

    it was an awesome experiance while staying in oakwood in hanghzou, room are well kept with sound systems, furnitures, and cooking stuff. all staff's are very friendly and helpfull. worth staying here but public transport being a hessle in hanghzou

    Reviewed November 23, 2011
    9.0
    Exceptional
    Weng from Australia
    Business traveler
    Stayed 1 night in April 2011

    Nice big room”

    modern and comfortable

    We stay at the Oakwood hotel in Hangzhou, nice big modern room with kitchen facilities, staffs are very friendly and helpful! Location is so so as there are not much around the area for food, shopping and taxi. It is a bit out of the way if you try to get to the centre of Hangzhou also Hangzhou currently under a big construction for the subway, so traffic is a big problem and getting a taxi is very troublesome.

    Reviewed May 05, 2011
    8.7
    Excellent
    Peggie from Singapore
    Family with young children
    Stayed 1 night in October 2010

    Lovely Big Room”

    Big rooms, great location, comfy beds
    Nothing bad about the hotel really

    Excellent rooms. We love this hotel. The room is big enough for my 2 year old to run around hahah... and we have plenty of room to add another bed on the floor for my kid. We also enjoyed the morning swim at the hotel pool. The breakfast looked lovely but we didnt try it. A little pricey.

    Reviewed October 18, 2010
    12345
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    • Excellent location
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