Oakwood Residence Hanoi
Take advantage of the many attractions Hanoi has to offer with a stay at Oakwood Residence Hanoi.
Oakwood Residence Hanoi offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi and shuttle services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Hanoi.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Oakwood Residence Hanoi guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Oakwood Residence Hanoi include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Oakwood Residence Hanoi. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. A night in at the serviced apartment's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Oakwood Residence Hanoi are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Oakwood Residence Hanoi. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Around the property
Oakwood Residence Hanoi provides an excellent base for exploring the sights of Hanoi in-depth. An afternoon of browsing the works at Vietnam Museum of Ethnology located 3.6 km away can familiarize you with the local art scene.
Reasons to stay here
Guests who stayed here rated the facilities above 97% of other accommodations in the city.
This serviced apartment scores higher than 98% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 97% of competition within the city.
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/7542247/-1/762b07e766a6dee08119d656f52909e7.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/7542247/-1/ff28dfd2a76379b70d1575c2a04d0aa6.jpg?ca=9&ce=1&s=98x98&ar=1x1)
Excellent place to stay while you work”
I came to Hanoi on business and was very pleased with this residence. I began my trip in a different serviced apartment that proved too noisy with construction, and came to Oakwood on a friend's recommendation. So glad I did! While the location isn't convenient if you're working in the city (my commute to Dong Da district was about 25-30 minutes with morning traffic), everything else more than makes up for that minor inconvenience. The very best staff I've encountered in such a place, and that's just the beginning. The one bedroom apartment is plenty big, with a kitchen, great sound system, and comfy bedroom suite that includes a bathtub and shower, with high quality toiletries. One of the best features is a desk in the bedroom AND a generously sized dining table. Since I was working a lot during my stay, it was very important that I had space and quiet, and Oakwood gave me both. The views are excellent, and the noise was minimal, even with busy streets and construction nearby. The pool and gym facilities are five star, and somewhat underutilized by residents as I rarely had to share! Breakfast is excellent, though would benefit from more vegetarian-friendly hot bar items (no need to put bacon or sausage on everything when you're also serving breakfast meat on its own). I didn't have a chance to visit the restaurant for dinner, but was given a generous voucher to try it. Big bonus points for the washer / dryer on the balcony! Finally, there are some really great restaurants within walking distance, and the neighborhood in general is very walkable. Can't say enough wonderful things about this place, and very much looking forward to my next visit.
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Dear Ms. Norman, What a delight to read your review based on your recent stay with us. But, first, a HUGE thank you to you (and your friend!) for providing us with an opportunity to serve you. Thank you also for the generous review. I could not do a better job at describing our property and its location than you have and we sincerely appreciate that. We are glad you thoroughly enjoyed our facilities and take special pride in comments you shared about our team. Our only wish is to see you return to Oakwood Residence Hanoi and to see what we can do to top your previous experience! Stay safe, Be Well! Sincerely, Humayoon (Tom) Shaikhzadeh
Exceptional”
The Oakwood Residence place was great. Only open for 3 months. Everything new and modern. Great exercise and relaxation space. Highly recommend for anyone looking for a place to stay in Hanoi.
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Dear Rachel, Thank you for your recent stay and the wonderrful review of our property. We are extremely proud of our services and facilities and greatly appreciate you recommending us to other readers. Sincerely, Humayoon (Tom) Shaikhzadeh
What a shock”
This is the second time I visited Hanoi and I was shocked. The hotel is brand new just 3 months old. First, impression was that this hotel is really nice. I really did not expect to see a development like this. Hanoi is really growing fast. To top that up Kluadia (the reception), was being very nice and friendly and even ungraded my room from Studio to 2 Bed rooms. It was so nice of her. Even if there is no upgrade, the hotel itself, the friendliness of the staff, the view, the facilities etc. are more than enough for the price. By the way, the hotel is located near west lake, which is the high end area of Hanoi. So you will get the lake view. I recommend to check out the swimming pool where you can really see the view of the lake and enjoy yourself. Will definitely come to stay here again.
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Dear Sirin, Reading your review made our day! Thank you so much for choosing to stay with us and for your generous feedback, identifying not only our services and facilities but also acknowledging a member of our team who helped make your trip more memorable. We are delighted that you enjoyed your stay and hope to have the pleasure of welcoming you back in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh
Good place to stay,New towers better than many 5 star hotels ”
Aa
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Dear Gaurav, Thank you for your recent visit and your generous rating of our property. We hope to have the pleasure of welcoming you back in the near future. Best regards, Humayoon (Tom) Shaikhzadeh
Great value for new serviced apartment”
Helpful and exceptionally friendly staff with a well-designed layout and luxury amenities (esp. the swimming pool and gym). Very good value for money in terms of service apartments and business hotels in Hanoi.
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Dear John, Thank you for choosing to stay with us recently and for the complimentary feedback provided. As a brand-new property we take pride in our service and facilities and in offering value to our customers and are delighted to know that we met your expectations. We do hope to have the pleasure of hosting you again in the near future. Best regards, Humayoon (Tom) Shaikhzadeh
Nice and new hotel”
The hotel is a very new one - you can see some constructions still on-going. What i like most is the kitchenette in each room, they’re so well equipped that you can easily get your own meals cooked. Servicenin the hotel is also excellent, staffs are all friendly and helpful. Location is a little bit of a hussle, the hotel cant be exactly located (you can only pin on street number), so we get dumped by the grab driver somewhere near by on our first day. You’ll have to direct the taxi/uber driver everytime. Going out is way better with taxis called by the hotel. But apart from this, this hotel is totally worth staying in!
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Dear Cherrie, Thank you for your recent stay and the great review of our property. We are delighted to know that you not only enjoyed our services and facilities but also believe that we offer good value - which is a key commitment on our part. We do understand and apologize for the inconvenience you experienced with the public transportation but are happy to share that lit road-signs have now been placed at our entrance and the connecting nearby streets to make it easier to access our property. We hope to have the pleasure to welcome you back to Oakwood Residence Hanoi in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh
Super staff at Good hotel”
It seems newly built ans facility was nice. Especially the view from swimming pool was amazing. If I knew it has that nice view, I grab my swimming suit. And I am sure staffs make this hotel 5 Star. They were so kind, helpful and amazing. I have no idea how I can make good comment for them. I asked flower for my GF just 2 hour before arrive since I sent email to wrong address but They did. My girl friend still keep the picture of your flower. I appreciate for this! I ask them I am planning to cook for my GF and they gave me 1 bed(separated kitchen) room and I was so touched. They prepared my room can not have cooking smell at bed room. Thank you thank you thank you! Especially for the concierge team! I am sorry I forgot her name but all the team under her lead was amazing!
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Dear Chang, It gives us immense pleasure and pride in reading your review and knowing that you had a meaningful stay at our property. I am delighted to know that my team was responsive to your requests and were able to do their part in making your stay memorable. I am also highly appreciative of the fact that you took time to write such a generous review of your stay and shared examples of our service standards. Thank you. Thank you for staying with us and I hope that we will have the pleasure to welcome you back in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh
Mostly Excellent with a couple quips”
Studio rooms are very small - the quoted square footage includes the balcony so actual living space seems very tight, even for one person. Also, a Nespresso machine is provided but you have to purchase the coffee capsules. I've never heard of a hotel not providing at least one set of capsules at check-in, at the very least. On the plus side, the staff is exceptional - friendly and helpful. The hotel is feels new and exceptionally clean. Bed and pillows are comfortable.
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Dear Ben, Thank you for the great review while also highlighting your expectations. We are glad you enjoyed our services and facilities and especially appreciate the comment in regards to our team members. As for the coffee capsules we consider that as similar to any item in a mini-bar at traditional hotels - i.e. consumption of those items incurs a charge. As you would have noted we do, however, offer complimentary tea and coffee in our apartments as well. Thank you for your stay! Sincerely, Humayoon (Tom) Shaikhzadeh
Spacious, NEW, clean and in a quiet neighborhood”
Location and view wise is not great, but it is located at a quiet neighborhood. I am a disabled solo traveler and in a wheelchair. I called up and booked a studio apartment. Went to view the apartment and its spacious enough, unfortunately the bathroom is not wheelchair accessible. Due to the apartments high occupancy rate, the lovely reception Klaudia Nguyen upgraded me to a 2-bedroom apartment. Its super spacious and perfect for 4. The apartment is brand spanking new. It is clean, it is new, and it is very well furnished with premium accessories such as Smart TV, soundbars, art-deco study lamps, Grohe WC, and premium bathroom accessories as well as bathroom necessities. The hotel is quiet, clean, very helpful and friendly staff and willing to assist in any way. I strongly recommend this apartment and since I will be back in 2020, I will be booking this apartment again.
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Dear Adrian, Firstly, thank you for choosing to stay with us and we certainly hope that we are privileged to have you come back in the near future. Thank you also for sharing your feedback on our services and facilities. While as a brand new residence we do take pride in our hardware and facilities what I hope will set us apart from our competitors is the kind of service Ms. Klaudia was able to extend to you. Recognizing the individual needs of each of our customers is what true hospitality is about! Thank you for taking the time to write this wonderful review and to highlight one of our team members for their exemplary service. We do look forward to your return visit. Sincerely, Humayoon (Tom) Shaikhzadeh
Exceptional”
Extremely clean. Very friendly and helpful staff. Only wish there was room service. The downstairs restaurant only serves breakfast, no other meals. King Studio room is very small since the square meters provided includes the balcony - proper disclosure of room size would help to manage expectations. The washer/dryer is a convenient amenity
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Dear Ben, We truly appreciate you sharing your feedback and for the wonderful review of our property. We are disappointed that we could not offer you other meals in our restaurant during your stay but hope to extend this service in the near future. Thank you for choosing to stay with Oakwood Residence Hanoi. Sincerely, Humayoon (Tom) Shaikhzadeh
Incredible Stay”
This hotel far exceeded our expectations in comfort and service. The staff was unbelievably helpful and attentive. Breakfast was delicious. The beds were very comfortable and the whole building was perfectly clean. Beautifully decorated and perfectly located on West Lake, just close enough to the hustle and bustle.
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Dear Kelcie, What a joy to read your review and to know you had a great stay with us! Firstly, thank you for choosing us during your recent visit to Hanoi. We are obviously delighted that you enjoyed our services and facilities and particularly happy to know that our team provided you with the attention you deserve. We certainly hope that your travels will bring you back to Hanoi and to Oakwood Residence in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh
very kindness hotel staff's and nice swimming pool”
nice and clean room and kindness hotel staff's and nice swimming pool and Gym
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Dear Ms. Soyoung, Thank you for your recent stay with us and for sharing your experience. We are delighted to know that you and your colleagues enjoyed your stay and appreciated our service and facilities. We certainly hope that you will choose Oakwood Residence Hanoi again for your next business or staycation need! Sincerely, Humayoon (Tom) Shaikhzadeh
Great place for family and long stay. ”
Room is great especially with family and spacious. Impressive kitchen facilities with dish washers. Washing machine and dryer also provided. Near to many and great varieties of eateries. Quite environment.
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Dear Chee, Thank you for staying with us and for your review. We are happy to know that you enjoyed our facilities and also found our location, with numerous restaurants and amenities in the neighborhood, to be attractive. Sincerely, Humayoon (Tom) Shaikhzadeh
New 1 bedroom condo with full facilities and beautiful lake view”
Good points: 1. Quick check in and nice staffs, very supportive in all my requests (restaurant and spa recommendations, taxi calling, ...) 2. Fully equipped kitchen, I specially like this since I can buy Vietnamese pho when we hanging out at the nite time for next day breakfast) 3. Fully equipped bathroom (including both shower and bathtubs), good quality shower stuff, especially the lotion. 4. Having everything a people need if they are on business trip (working table, fast wifi connection, iron, iron table) 5. Love the balcony lake view where we enjoyed our breakfast and coffee. Not Good points: Location is a bit far from central area, have to walk around 10 mins to reach the nearest convenient store.
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Dear Le, Thank you for the excellent feedback on our property! We are delighted that you enjoyed our services and facilities and have so generously shared that with other readers. As for our location, though it is approximately 15 minutes away from the Old Quarter, West Lake remains as perhaps the most livable and desirable areas of Hanoi. We hope to have the pleasure of welcoming you back to Oakwood Residence Hanoi. Sincerely, Humayoon (Tom) Shaikhzadeh
Great accommodation and lovely staff”
Accommodation is brilliant and spotlessly clean and modern. Staff were lovely and couldn’t do enough for you. Location is a bit odd though as it’s in the middle of a shanty town and honestly I didn’t like that at all. But it was good value for money.
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Dear David, We are delighted to know that you had a good stay with us and enjoyed our services and facilities. We especially take pride in your comment regarding our team. As for our location, West Lake is actually a prime residential area and one most favored by expats due to the surrounding environment (scenic and peaceful) as well as for the numerous dining and entertainment outlets in the neighborhood. Thank you for your stay! Sincerely, Humayoon (Tom) Shaikhzadeh
Very good experience ”
It is a very good experience to stay here. Everything is new, and clean. Highly recommend swimming pool, and other facilities . It’s very worth to choose here again in the future.
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Dear hangru, Thank you for staying at our newly opened property. We are delighted to know that you enjoyed our facilities and found us to offer good value. We do hope that you will choose Oakwood Residence Hanoi again on your next trip over! Sincerely, Humayoon (Tom) Shaikhzadeh
Great new place”
Great pool, breakfast and brand new... but basic room very small.
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Dear Richard, Thank you for your recent stay and for the review. Please do inquire about our special upgrade offer on your next stay to enjoy one of our other apartment types. Sincerely, Humayoon (Tom) Shaikhzadeh
Luxury facilities , beautiful design. ”
We enjoy staying in this apartment. Newly built, clean one with full amenities for cooking
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Dear Trang, Thank you for your stay and for the review. We are delighted to know that you enjoyed our facilities and look forward to welcoming you back. Sincerely, Humayoon (Tom) Shaikhzadeh
Exceptional”
I wanted to do one more night, but the water in the pool was too cold
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Dear Arum, Thank you for your recent stay and for the review. While we are delighted to know that overall we met your expectations we do apologize for the fact that you were unable to fully utilize our pool. The fact is that we maintain our water temperature at around the standard 28-29 degrees but since the pool is at the rooftop and enclosed by glass there are certain days when due to the ambient temperature the water feels colder than it actually is. We are sorry this caused some inconvenience but hope that you will still consider us for another stay sometime in the future. Sincerely, Humayoon (Tom) Shaikhzadeh
it was a great time with you!”
we were satisfied with all conditons. It was a great time!!
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Dear Ms. Seyoung, What a pleasure to read your review and to know that you had a memorable stay with us. Thank you for choosing Oakwood Residence Hanoi and taking advantage of our 'Time for a Getaway' promotion. We certainly hope to have the pleasure of welcoming you back in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh