Occidental Costa Cancun - All Inclusive

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

BOULEVARD KUKULCAN KM 4.5 ZONA HOTELERA, Hotel Zone, Cancun, Mexico, 77500

Highlights

Hygiene Plus

250 meters to Torre Escenica

Check-in [24-hour]

Airport transfer

Private beach

Facilities

Private beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hotel Zone part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Cleanliness 9.0
Service 8.7
Location 8.6
Value for money 8.6

Based on 2,367 verified reviews

Cleanliness

9.0

Service

8.7

Location

8.6

Value for money

8.6

Facilities

8.2

See map

8.6Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Torre Escenica
250 m
La Isla Shopping Village
4.6 km
Interactive Aquarium
4.7 km
Mercado 28 Market
5.0 km
Avenida Kukulkan
5.3 km
Closest landmarks
Miile Spa
170 m
Scenic Tower Cancun
200 m
Torre Escenica
250 m
Parroquia de Cristo Resucitado
260 m
My Friend drugs & deli
360 m

Good to know

Value for money8.6
Location rating8.6
Nearest airportCancun International Airport (CUN)
Distance to airport14.4 km

Rooms available at Occidental Costa Cancun - All Inclusive

Double
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 king bed or 2 double beds
Enter dates to see prices
Double with Terrace
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed or 2 double beds
Enter dates to see prices
Junior Suite Front Ocean View
...
  • Room size: 77 m²/829 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Double Room Sea Front View
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 king bed or 2 double beds
Enter dates to see prices
Double Room with Terrace (2 Adults + 1 Child)
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 double beds or 1 king bed
Enter dates to see prices
Double Room with Terrace (2 adults + 2 Child)
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 double beds or 1 king bed
Enter dates to see prices
Double Ocean Front/Double Ocean sea view (2 adults + 1 Child)
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 double beds or 1 king bed
Enter dates to see prices
Double Ocean Front/Double Ocean sea view (2 adults + 2 Children)
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 double beds or 1 king bed
Enter dates to see prices
2x2 interconnecting rooms
...
  • Garden view
  • 2 king beds
  • 2 king beds
Enter dates to see prices
Junior Suite Ocean View with Hot Tub
...
  • Room size: 77 m²/829 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

For your ease of travel around the city, Occidental Costa Cancun - All Inclusive provides shuttle service right at your doorstep making it simple for you to get to places conveniently.

Occidental Costa Cancun - All Inclusive offers non-water sport and outdoor activities such as golf course (within 3 km) for you to enjoy.

Yes! Occidental Costa Cancun - All Inclusive offers dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

At Occidental Costa Cancun - All Inclusive, customers can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

Absolutely! The benefits of staying at Occidental Costa Cancun - All Inclusive include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

While residing at Occidental Costa Cancun - All Inclusive, kick start your holiday by visiting the nearest points of interest that are within walking distance to the property which include Scenic Tower Cancun, Nautilus Diving and Training Center, and Torre Escenica.

While remaining at Occidental Costa Cancun - All Inclusive, enjoy your morning or evening stroll at nearby park which include Jardin del Arte and Jardín de Zona Hotelera.

Occidental Costa Cancun - All Inclusive has a total of 358 rooms.

The average room rate for Occidental Costa Cancun - All Inclusive in the past month is 167.68 USD, compared to city's average of 242.85 USD.

Past local visitors that have stayed at this property have given Occidental Costa Cancun - All Inclusive an average rating of 10.0. You can look up on more comprehensive customer ratings, and remarks for this property down in the review section.

Check-in is from 03:00 PM, and check-out is until 11:30 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

More about Occidental Costa Cancun - All Inclusive

More about Occidental Costa Cancun - All Inclusive





Endless Entertainment at Occidental Costa Cancun - All Inclusive

Occidental Costa Cancun - All Inclusive offers an array of entertainment facilities that will keep guests entertained throughout their stay. From a vibrant bar to a relaxing hot tub, this resort has something for everyone. For those looking to indulge in some retail therapy, the on-site shops provide a variety of options to choose from. Whether you're looking for souvenirs or need to pick up some essentials, you'll find everything you need just steps away from your room. After a day of exploring Cancun, guests can unwind in the salon, sauna, or steam room, where they can pamper themselves and rejuvenate their senses. The beautifully landscaped garden provides a serene setting to relax and soak up the sun. For those seeking some socializing and entertainment, the shared lounge/TV area is the perfect spot to meet fellow travelers and catch up on the latest shows. The karaoke room offers a fun and interactive experience, where guests can showcase their singing talents and create lasting memories. Additionally, the gift/souvenir shop allows guests to bring back a piece of Cancun with them, ensuring that their memories of Occidental Costa Cancun - All Inclusive will last a lifetime. With an abundance of entertainment facilities, this resort ensures that guests will have a truly unforgettable stay.

Unwind and Stay Active at Occidental Costa Cancun - All Inclusive's Impressive Sports Facilities

At Occidental Costa Cancun - All Inclusive, guests can indulge in a wide range of sports facilities that cater to both relaxation and active pursuits. Whether you prefer to unwind by the pool or stay active during your vacation, this hotel has something for everyone. For those looking to stay fit and active, the hotel offers a well-equipped fitness center where you can work up a sweat and maintain your exercise routine. If you prefer a refreshing swim, you can take a dip in the indoor or outdoor pool, both of which provide a tranquil oasis to relax and cool off under the Mexican sun. For water sports enthusiasts, Occidental Costa Cancun offers a variety of exciting options. Guests can enjoy thrilling water activities such as kayaking or paddleboarding, thanks to the hotel's watersports equipment rentals. If you prefer to feel the soft sand between your toes, the hotel's private beach is the perfect spot to soak up the sun and take a leisurely stroll along the shoreline. After a day of fun and adventure, you can unwind at the poolside bar, sipping on a refreshing cocktail while enjoying the stunning views of the ocean. And for those who enjoy a friendly game, the hotel also offers table tennis, providing hours of entertainment for guests of all ages. With its impressive array of sports facilities, Occidental Costa Cancun - All Inclusive ensures that you have a memorable and enjoyable stay.

Convenience Facilities at Occidental Costa Cancun - All Inclusive

Experience a seamless and convenient stay at Occidental Costa Cancun - All Inclusive, where a wide range of convenience facilities are provided to enhance your comfort and satisfaction. From 24-hour room service to laundry service, every aspect of your stay is taken care of. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, ensuring that your cravings are always satisfied. The laundry service ensures that your clothes are fresh and clean throughout your stay, allowing you to pack light and travel hassle-free. For added convenience, the hotel offers safety deposit boxes to keep your valuables secure, as well as a concierge service to assist you with any requests or inquiries you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, the hotel provides a designated smoking area for guests who smoke, ensuring a comfortable environment for all. The dry cleaning service, luggage storage, and daily housekeeping further contribute to a stress-free and enjoyable stay. For those who prefer to take care of their laundry themselves, a laundromat is also available. At Occidental Costa Cancun - All Inclusive, every detail is thoughtfully considered to provide you with the utmost convenience and comfort during your stay.

Convenient Transport Facilities at Occidental Costa Cancun - All Inclusive

At Occidental Costa Cancun - All Inclusive, guests can enjoy a range of convenient transport facilities that make exploring Cancun and its surroundings a breeze. The hotel offers airport transfer services, ensuring a smooth and hassle-free arrival and departure experience. Whether you're arriving or leaving, you can relax knowing that your transportation needs are taken care of. For those looking to explore the beautiful attractions and landmarks of Cancun, the hotel provides tours and ticket services, making it easy to plan and book your adventures. Whether you want to visit the ancient Mayan ruins of Tulum or take a boat tour to the stunning Isla Mujeres, the helpful staff at Occidental Costa Cancun - All Inclusive will assist you in arranging the perfect excursion. If you prefer to have your own wheels, the hotel offers car hire services, allowing you to explore the region at your own pace. Additionally, there is a car park onsite, providing convenient parking for guests who choose to bring their own vehicles. The self-parking option and car park free of charge make it even more convenient for guests to have their own transportation. For those who prefer not to drive, the hotel offers a shuttle service and taxi service, ensuring easy access to nearby attractions, shopping centers, and entertainment venues. Whether you want to explore the vibrant nightlife of Cancun's Hotel Zone or visit the popular La Isla Shopping Village, transportation is readily available. With its comprehensive range of transport facilities, Occidental Costa Cancun - All Inclusive ensures that guests have everything they need to make the most of their stay in Cancun, Mexico.





Indulge in a Culinary Adventure at Occidental Costa Cancun - All Inclusive

At Occidental Costa Cancun - All Inclusive, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you'll never run out of options during your stay. Start your day off right with a delicious breakfast buffet. Savor a variety of freshly prepared dishes, from fluffy pancakes and crispy bacon to tropical fruits and made-to-order omelettes. The breakfast buffet at Occidental Costa Cancun - All Inclusive ensures that you have the energy you need to kick-start your day of exploration and relaxation. For lunch and dinner, indulge in a culinary adventure at the hotel's restaurant. With a diverse menu featuring international and local cuisines, there's something to please every palate. From mouthwatering Mexican delicacies to succulent grilled meats and fresh seafood, each dish is prepared with the finest ingredients and served with impeccable presentation. In addition to the restaurant, Occidental Costa Cancun - All Inclusive also offers 24-hour room service. Whether you're craving a late-night snack or a full meal in the comfort of your own room, the hotel's room service is always ready to cater to your gastronomic desires. With daily housekeeping ensuring that your dining area is clean and tidy, you can enjoy your meals in a pristine environment. Whether you choose to dine in the restaurant, order room service, or savor the breakfast buffet, the dining facilities at Occidental Costa Cancun - All Inclusive are designed to provide a delightful culinary experience throughout your stay.

Luxurious and Spacious Rooms at Occidental Costa Cancun - All Inclusive

Discover a world of comfort and elegance at Occidental Costa Cancun - All Inclusive. With a variety of room options to choose from, including 2x2 interconnecting rooms, Double rooms with 1 King Bed or 2 Double Beds, Double Rooms with Sea Front View featuring breathtaking ocean vistas, and Double rooms with a Terrace offering a private outdoor space, there is a perfect accommodation for every traveler's preference. Booking your stay at Occidental Costa Cancun - All Inclusive through Agoda ensures that you get the best prices available. Agoda's competitive rates guarantee that you receive unbeatable value for your money. Additionally, Agoda provides an easy and hassle-free booking experience, allowing you to effortlessly secure your desired room at Occidental Costa Cancun - All Inclusive. So why wait? Book now on Agoda and experience the ultimate comfort and convenience at Occidental Costa Cancun - All Inclusive.

Discover the Vibrant Hotel Zone in Cancun, Mexico

Nestled in the heart of Cancun, Mexico, Occidental Costa Cancun - All Inclusive offers an idyllic escape in the renowned Hotel Zone. This vibrant strip of land is a paradise for beach lovers, adventure seekers, and those looking to indulge in the ultimate vacation experience. The Hotel Zone stretches along the stunning Caribbean coastline, boasting pristine white sandy beaches and crystal-clear turquoise waters. Whether you're looking to relax under the warm Mexican sun or take part in thrilling water sports, this area has it all. From snorkeling and scuba diving to jet skiing and parasailing, there are endless opportunities to explore the underwater world or get your adrenaline pumping. Beyond its breathtaking beaches, the Hotel Zone is also home to a plethora of dining, shopping, and entertainment options. Indulge in delicious Mexican cuisine at traditional restaurants, sip on refreshing cocktails at beachfront bars, or dance the night away at lively nightclubs. With a wide range of luxury resorts, boutique hotels, and budget-friendly accommodations, the Hotel Zone caters to every traveler's needs. Whether you're seeking relaxation, adventure, or a vibrant nightlife, the Hotel Zone in Cancun offers an unforgettable experience. With its stunning beaches, exciting activities, and diverse entertainment options, it's no wonder this destination is a favorite among travelers from around the world.

Traveling to Occidental Costa Cancun - All Inclusive from Cancun Airport

Located in the beautiful Hotel Zone of Cancun, Mexico, Occidental Costa Cancun - All Inclusive is a luxurious beachfront resort that offers a perfect blend of comfort, relaxation, and entertainment. Getting to this stunning destination is a breeze, thanks to its convenient proximity to Cancun International Airport. Upon arrival at Cancun International Airport, travelers have multiple transportation options to reach Occidental Costa Cancun - All Inclusive. One of the most popular choices is taking a taxi, which can be easily found outside the airport terminal. The journey from the airport to the resort takes approximately 20 minutes, allowing guests to quickly start their vacation in paradise. For those who prefer a more cost-effective option, there are also shared shuttle services available. These shuttles provide a convenient and affordable way to reach Occidental Costa Cancun - All Inclusive, with the added benefit of meeting fellow travelers along the way. The shuttle journey typically takes around 30 minutes, depending on traffic conditions.

Explore the Vibrant Surroundings of Occidental Costa Cancun - All Inclusive

Nestled in the heart of Cancun, Occidental Costa Cancun - All Inclusive offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find Avenida Kukulkan, the main road that runs along the stunning coastline of Cancun. Take a leisurely stroll along this bustling avenue, lined with shops, restaurants, and vibrant nightlife, and soak in the lively atmosphere of this popular tourist spot. For beach lovers, Playa Delfines is a must-visit destination. Known for its pristine white sands and crystal-clear turquoise waters, this breathtaking beach offers the perfect setting for sunbathing, swimming, or simply unwinding with a refreshing cocktail in hand. As you relax on the beach, don't forget to capture the iconic Cancun sign that overlooks the ocean, creating a picture-perfect backdrop for your holiday memories. Culture enthusiasts will be delighted to explore the Mayan Museum of Cancun, located just a short distance from the hotel. Immerse yourself in the rich history and ancient artifacts of the Mayan civilization as you wander through the museum's fascinating exhibits. Additionally, the nearby El Rey Archaeological Zone provides a glimpse into the ancient Mayan ruins, with well-preserved structures and temples that date back centuries. For a fun and interactive experience, head to the Interactive Aquarium, where you can marvel at a diverse range of marine life. Get up close and personal with dolphins, sea turtles, and stingrays, or even take part in a thrilling shark encounter. The aquarium offers an educational and entertaining experience for visitors of all ages. As you explore the surroundings, don't miss the chance to take in panoramic views of Cancun from the Torre Escenica. This towering structure provides a unique perspective of the city, allowing you to admire the stunning skyline and the turquoise waters of the Caribbean Sea. With its unbeatable location, Occidental Costa Cancun - All Inclusive offers easy access to Playa Tortugas, a popular beach known for its water sports activities and vibrant beach clubs. Whether you're looking to try your hand at jet skiing, parasailing, or simply relax under a palapa with a refreshing drink, Playa Tortugas has something for everyone. For those seeking a spiritual experience, a visit to the Parroquia de Cristo Resucitado is highly recommended. This beautiful church showcases stunning architecture and offers a tranquil space for reflection and prayer. Lastly, Mandala Beach, located nearby, is the perfect spot to party and soak up the vibrant nightlife of Cancun. Dance the night away to the beats of renowned DJs, sip on creative cocktails, and enjoy the energetic atmosphere of this beach club. With such an array of landmarks and attractions in its vicinity, Occidental Costa Cancun - All Inclusive ensures that guests have endless opportunities for exploration and entertainment during their stay in Cancun.





A Gastronomic Paradise Just Steps Away

Occidental Costa Cancun - All Inclusive is surrounded by a wide array of restaurants that will satisfy even the most discerning palates. Indulge in the flavors of Mexico at Mextreme, where you can savor authentic dishes bursting with spices and vibrant colors. For a seafood feast, head to Lorenzillo's, a renowned restaurant offering fresh catches of the day, prepared to perfection. El Fish Fritanga is another local favorite, serving up delicious seafood dishes in a casual and relaxed atmosphere. If you're in the mood for a taste of Argentina, Puerto Madero is the place to go, where you can enjoy succulent steaks and a selection of fine wines. For a trendy dining experience, Rosa Negra offers a fusion of Mexican and international flavors, accompanied by a vibrant atmosphere and live music. Just a short stroll away, you'll find the iconic Hard Rock Hotel, home to Johnny Rocket's, where you can enjoy classic American burgers and milkshakes. El Galeon del Caribe is a hidden gem, serving up traditional Mexican cuisine with a modern twist. For a sweet treat, Ah Cacao Chocolate Cafe is a must-visit, offering a range of delectable chocolate creations. Lastly, Captain's Cove is the perfect spot for seafood lovers, with its extensive menu featuring fresh seafood and stunning ocean views. With such a diverse selection of restaurants just steps away from the hotel, guests at Occidental Costa Cancun - All Inclusive are truly spoiled for choice.

Shop 'til you drop at Cancun's premier shopping landmarks

Occidental Costa Cancun - All Inclusive is conveniently located near a plethora of shopping landmarks, ensuring that guests can indulge in some retail therapy during their stay. Just a short distance away, you'll find La Isla Shopping Mall and Kukulcan Plaza, two of Cancun's most popular shopping destinations. These malls offer a wide range of international and local brands, as well as a variety of dining options for a well-deserved break. For those looking for unique souvenirs, the nearby Flea Market Coral Negro is the perfect place to browse through a vibrant selection of handmade crafts and traditional Mexican goods. And for those seeking high-end luxury, Luxury Avenue is a must-visit, offering designer boutiques and upscale shopping experiences. With all these options and more, Occidental Costa Cancun - All Inclusive is the ideal base for a shopping adventure in Cancun.

Affordable Luxury at Occidental Costa Cancun - All Inclusive

Experience the best of Cancun without breaking the bank at Occidental Costa Cancun - All Inclusive. With an average room price of just $259, this stunning beachfront resort offers unbeatable value for money. Compared to the average price of a hotel room in Cancun, which stands at $304, Occidental Costa Cancun - All Inclusive provides an affordable option for travelers seeking a luxurious getaway. At Occidental Costa Cancun - All Inclusive, you can indulge in a wide range of amenities and services without worrying about exceeding your budget. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and a serene atmosphere. The spacious and well-appointed rooms offer breathtaking views of the turquoise Caribbean Sea or the lush tropical gardens. With all-inclusive rates, you can enjoy unlimited access to the resort's restaurants, bars, and recreational facilities, ensuring a truly memorable and hassle-free vacation. Whether you're lounging by the sparkling pool, sipping cocktails on the white sandy beach, or exploring the vibrant nightlife of Cancun, Occidental Costa Cancun - All Inclusive provides exceptional value for money. Don't miss out on this incredible opportunity to experience the beauty of Cancun without compromising on quality or price.





A Memorable All-Inclusive Experience at Occidental Costa Cancun

Occidental Costa Cancun - All Inclusive is a top-rated hotel that offers a truly memorable all-inclusive experience in Cancun, Mexico. With its impressive customer ratings across various categories, this hotel has proven to be a favorite among travelers seeking a fantastic vacation. One of the standout features of Occidental Costa Cancun is its exceptional value. With an impressive rating of 8.4 for value, guests can rest assured that they are getting the most out of their money. The hotel offers a wide range of amenities and services, including delicious dining options, refreshing beverages, and exciting entertainment, all included in the package. This ensures that guests can indulge in a luxurious and stress-free vacation without having to worry about additional costs. The value for money aspect is highly appreciated by guests, making Occidental Costa Cancun an excellent choice for those looking for an affordable yet unforgettable getaway. In addition to its excellent value, Occidental Costa Cancun also receives high ratings for its facilities and cleanliness. With a rating of 8.0 for facilities and 8.7 for cleanliness, guests can expect nothing but the best when it comes to the hotel's amenities and overall hygiene. The hotel boasts a range of impressive facilities, including a stunning outdoor pool, a well-equipped fitness center, and a spa where guests can unwind and rejuvenate. The cleanliness of the hotel is also highly praised by guests, ensuring a comfortable and hygienic stay. With these high ratings, Occidental Costa Cancun proves to be a hotel that goes above and beyond to provide a truly exceptional experience for its guests.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Kids club
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Fan
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
La Claraboya
  • Cuisine: International
Albatros
  • Cuisine: International
Mexico Lindo
  • Cuisine: Mexican
La Trattoria
  • Cuisine: Italian
  • Menu: Buffet

Location

BOULEVARD KUKULCAN KM 4.5 ZONA HOTELERA, Hotel Zone, Cancun, Mexico, 77500

Excellent8.6

Location

Airports
  • Cancun International Airport (CUN)
    14.4 km
  • Cozumel International Airport (CZM)
    72.0 km
Public transportation
  • Cancun Bus Station
    4.4 km
  • ADO Bus Station
    4.4 km
Hospital or clinic
  • Miile Spa
    170 m
Shopping
  • La Isla Shopping Village
    4.6 km
Convenience store
  • OXXO
    210 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Torre Escenica
    250 m
  • La Isla Shopping Village
    4.6 km
  • Interactive Aquarium
    4.7 km
  • Mercado 28 Market
    5.0 km
  • Avenida Kukulkan
    5.3 km
  • Mayan Museum of Cancun
    8.0 km
  • Playa Delfines
    9.0 km
  • El Rey Archaeological Zone
    9.3 km
  • Wet'n Wild Cancun
    13.7 km
  • Xoximilco Cancun by Xcaret
    18.1 km
Nearby landmarks
  • Miile Spa
    170 m
  • Scenic Tower Cancun
    200 m
  • Torre Escenica
    250 m
  • Parroquia de Cristo Resucitado
    260 m
  • My Friend drugs & deli
    360 m
  • Jardin del Arte
    480 m
  • Scuba Cancun
    870 m
  • Playa Langosta
    980 m
  • Float Fun Cancún
    1.1 km
  • Jardín de Zona Hotelera
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:30
  • Check-in until00:00
The property
  • Year property opened1993
  • Number of floors7
  • Number of rooms 358
  • Number of restaurants4
  • Number of bars/lounges2
  • License Id / Local Tax ID/ Entity Name19%

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Children from 2 years to 12 years have a extra charge, which must be paid upon the arrival at front desk.

According to the regulations of the General Law for Tobacco Control, (articles 60 and 65): Places intended for the lodging of people may have areas exclusively for smoking in outdoor spaces.

Reviews of Occidental Costa Cancun - All Inclusive from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4
  • Cleanliness score 9 out of 10 and is a high score in Cancun
    Cleanliness9.0
  • Service score 8.7 out of 10 and is a high score in Cancun
    Service8.7
  • Location score 8.6 out of 10 and is a high score in Cancun
    Location8.6
  • Value for money score 8.6 out of 10 and is a high score in Cancun
    Value for money8.6
  • Facilities score 8.2 out of 10 and is a high score in Cancun
    Facilities8.2
High score for Cancun

Rating

9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Room Type
Language
Showing 8 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Anna from Canada
    Family with young children
    Double Room Sea Front View
    Stayed 6 nights in November 2023

    “Highly recommended ”

    We had a wonderful stay at the hotel. The staff were friendly and accommodating.

    Reviewed July 04, 2024

    Dear Anna, Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon. Sincerely,

    Responded July 09, 2024
    Occidental Costa Cancun - All Inclusive
  2. 9.2
    Exceptional
    ENRIQUE from Canada
    Couple
    Double
    Stayed 3 nights in January 2024

    “Exceptional”

    Food needs to improve more in quality !! Regards

    Reviewed January 14, 2024

    Dear Enrique, We appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. We strongly believe that there is always a way for improvement and your comments will assist us in our continuous efforts aimed at meeting our guests' expectations. We appreciate the time that you took of your day to express your opinion and we hope to have the opportunity to welcome you again in the future. Sincerely,

    Responded July 12, 2024
    Occidental Costa Cancun - All Inclusive
  3. 8.0
    Excellent
    SAEHWA from United States
    Couple
    Double
    Stayed 1 night in December 2021

    “Very good”

    There staffs are so kindly and bar was so nice but pool was too cold to swim It will be better by heating

    Reviewed December 25, 2021

    Dear Saehwa, Thank you for making us your chosen venue to enjoy your vacations and for sharing your rate after your recent stay at Occidental Costa Cancún. We hope to have the opportunity to serve you again in the not-distant future. Sincerely,

    Responded July 12, 2024
    Occidental Costa Cancun - All Inclusive
  4. 4.4
    natashia from United States
    Group
    Double
    Stayed 5 nights in April 2021

    “PLEASE READ!!!! DO NOT STAY HERE”

    This was by far the worst hotel I ever stayed at! The air conditioner in our room was broken. The WiFi barley worked. The food was not good especially at the buffet, the only decent meal is breakfast because the hot cakes were really good. The room service food was bad. All the restaurants weren’t open. You have to get up at 7am to get on line to make reservations for dinner and sometimes the reservation was all booked up by 7:30am so you basically get up Early for no reason. There is no alcohol at this hotel they only have water down drinks at each bar and at the restaurants. Their dessert taste like diet food. They have stale snacks that been out for days. Stale popcorn old sandwiches. Our shower head was broken. I would not recommend staying here. We asked them to fix the air conditioner and the shower head and they didn’t. Don’t waste your money coming here it may look nice but it’s hell. Our room was hot as hell n very uncomfortable

    Reviewed April 19, 2021

    Dera Natashia, We appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. We strongly believe that there is always a way for improvement and your comments will assist us in our continuous efforts aimed at meeting our guests' expectations. We appreciate the time that you took of your day to express your opinion and we hope to have the opportunity to welcome you again in the future. Sincerely,

    Responded July 12, 2024
    Occidental Costa Cancun - All Inclusive
  5. 9.6
    Exceptional
    Michelle from Mexico
    Couple
    Double
    Stayed 2 nights in May 2024

    “Muy rica la comida ”

    Muy rico el menú, lo unico que no me gustó es que no hay bufets ni skacks en área de playa, a fuerza te tienes que meter al restaurante para poder comer algo. Solo por eso no volvería.

    Reviewed July 04, 2024

    Estimado Michell ,Gracias por el tiempo que dedicó en compartir sus impresiones personales sobre el hotel, Siempre estamos abiertos a recibir sus comentarios, ya que ello nos permite mejorar continuamente la experiencia que creamos para nuestros huéspedes. Aunque lamentamos su desilusión con algunos de nuestros servicios, agradecemos el tiempo que ha dedicado en compartir su experiencia. Sentimos no haber cubierto sus expectativas en esta ocasión y esperamos tener la oportunidad de recibirle nuevamente en un futuro. Cordialmente.

    Responded July 09, 2024
    Occidental Costa Cancun - All Inclusive
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