8.6
Excellent
/10
(11 reviews)See what guests said
Beach1
See map
9.1
Exceptional
Location rating score
Exceptional location
Parking
FREE
Popular landmarks
Palancar Reef15.63 km
Nearby landmarks
Arrecifes de Cozumel National Park4.83 km
Playa Mia Grand Beach Park6.59 km
Selva Sports10.78 km
El Maqueche10.78 km
Chankanaab Beach Adventure Park11.87 km
Aquadventures12.19 km
Dolphin Discovery Cozumel12.24 km
Palancar Reef15.63 km
El Cedral15.64 km
Royal Village Shopping Center16.63 km
Occidental Cozumel - All Inclusive Resort
 Occidental Cozumel - All Inclusive Resort
Playground Occidental Cozumel - All Inclusive Resort
Interior view Occidental Cozumel - All Inclusive Resort
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4-star Resort
Free Wi-Fi

Occidental Cozumel - All Inclusive Resort

Ctra. Costera Sur km.16.6 Colonial el Cedral, Palancar Beach, Cozumel, Mexico, 77600 - See map
Wellness activities
Spa & Beauty
Fitness & Pool
Mind - Body
"Lots to do on-site, loved the Yoga classes and evening shows the most."
Kaylie - December 2, 2018
Exceptional cleanliness
9.3 rating for cleanliness
Excellent service
8.7 rating for service
Excellent facilities on premise
8.6 facilities on premise
Excellent comfort
8.5 room quality and comfort
  • Private beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Value for money7.6
Distance to city center20.0 km
Location rating9.1

Rooms available at Occidental Cozumel - All Inclusive Resort

8.5
Excellent
Room comfort & quality
Royal Level Luxury (3 Adults + 1 Child)
Royal Level Luxury (3 Adults + 1 Child)
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Royal Level Luxury (2 Adults + 2 Children)
Royal Level Luxury (2 Adults + 2 Children)
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Grand Concierge
Grand Concierge
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
 Triple Room (3 Adults + 1 Child)
Triple Room (3 Adults + 1 Child)
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Double Room (2 Adults + 2 Children)
Double Room (2 Adults + 2 Children)
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Royal Luxury Level
Royal Luxury Level
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe
Deluxe
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
Royal Room (Level Luxury 2+2)
Royal Room (Level Luxury 2+2)
...
  • Balcony/terrace
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Royal Single Room (Level Luxury)
Royal Single Room (Level Luxury)
...
  • Balcony/terrace
Enter dates to see prices
Royal Room (Level Luxury 2+1)
Royal Room (Level Luxury 2+1)
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Occidental Cozumel - All Inclusive Resort?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Occidental Cozumel - All Inclusive Resort?

For those who wish to drive their own cars, Occidental Cozumel - All Inclusive Resort has a car park available for guests. Car parking is free for guests. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Cozumel with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Occidental Cozumel - All Inclusive Resort?

Occidental Cozumel - All Inclusive Resort does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood
Property ranking|Compared to 121 Cozumel properties
See all rankings
Room comfort score
8.5/10
Location score
9.0/10
Cleanliness score
9.2/10
Service score
8.6/10
Better than
99
%
of Cozumel properties
Better than
96
%
of Cozumel properties
Better than
96
%
of Cozumel properties
Better than
95
%
of Cozumel properties
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Overall rating:
8.6
Excellent
11 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.1
Read all reviews >
More about Occidental Cozumel - All Inclusive Resort

More about Occidental Cozumel - All Inclusive Resort

Nestled in the heart of Palancar Beach, Occidental Cozumel - All Inclusive Resort is an ideal spot from which to discover Cozumel. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Occidental Cozumel - All Inclusive Resort also offers many facilities to enrich your stay in Cozumel. A selection of top-class facilities such as facilities for disabled guests, car park, room service, restaurant, laundry service can be enjoyed at the hotel.

Occidental Cozumel - All Inclusive Resort is home to 247 bedrooms. All are tastefully furnished and many even provide such comforts as air conditioning, mini bar, balcony/terrace, alarm clock, telephone. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay.Occidental Cozumel - All Inclusive Resort is your one-stop destination for quality hotel accommodations in Cozumel.

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What they offer

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Food and dining

Breakfast options

American

Restaurants on site

La Posada
Cuisine:International
Menu:A-la-carte
Club de Playa
Menu:A-la-carte
La Piazza
Cuisine:Pizza
Sonora
Cuisine:Mexican
Menu:Buffet
Los Olivos
Cuisine:Mediteranean
Menu:Buffet
La Carreta
Cuisine:International
Menu:Buffet
Coral
Cuisine:Seafood
Menu:Buffet
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Occidental Cozumel - All Inclusive Resort from real guests

Provided by verified guests of Agoda
Agoda Reviews (11)Booking.com Reviews (552)
8.6
/
10
Excellent
Cleanliness9.3
Facilities8.6
Location9.1
Room comfort and quality8.5
Service8.7
Value for money7.6
High score for Cozumel
Rating
9+ Exceptional (3)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (1)
Jun - Aug (2)
Sep - Nov (2)
Dec - Feb (3)
All guests (11)
All languages

Show reviews that mention 

Showing 8 verified guest comments
7.2
Very good
martin from United States
Couple
Deluxe
Stayed 4 nights in January 2020

The food was just not acceptable ”

We ended up going next door to Albertos to eat decent food an paying. I wish we would have known earlier we would have gone every night. The room was fine and the housekeeping good but no no no on the food. Breakfast , lunch and dinner all were the worst.

Reviewed January 07, 2020

We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit.

Responded February 08, 2020
Occidental Cozumel - All Inclusive Resort
10.0
Exceptional
Brandon from United States
Couple
Deluxe
Stayed 3 nights in November 2019

Fantastic”

Outstanding property - great beach, drinks and food (make reservations at the specialty restaurants). We were there on thanksgiving and they had an amazing meal!

Reviewed December 06, 2019

Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

Responded December 15, 2019
Occidental Cozumel - All Inclusive Resort
10.0
Exceptional
Kaylie from Canada
Group
Deluxe
Stayed 8 nights in November 2018

Fantastic All Inclusive”

Loved this resort, so much flora and fauna, feels like being in the jungle! Beautifully manicured facilities. Tonnes of options for food, spent 10 days there and was not feeling restless. Lots to do on-site, loved the Yoga classes and evening shows the most. Beautiful modern rooms and very comfortable beds. I would definitely stay again and am looking forward to booking our next trip!

Reviewed December 02, 2018

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Responded December 07, 2018
Occidental Cozumel - All Inclusive Resort
4.4
charles from United States
Couple
Deluxe
Stayed 3 nights in February 2018

Beautiful Property ruined by the management and staff”

Beware. Gorgeous property but the small hotel staff was totally useless. They simply abandon you to the timeshare salesmen - place is overrun with them - who say they are there to be your "personal concierge".

Reviewed March 22, 2018

We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.

Responded December 07, 2018
Occidental Cozumel - All Inclusive Resort
9.0
Exceptional
Edward from Belize
Family with young children
Stayed 2 nights in July 2013

Had a great time n could look past the discomfort”

Beach, people, rooms

Our stay was really great. The staff accommodated us very nicely since we had 2 babies and 3 adults staying in one room with two double beds. Thank for the rooms were very spacious. The resort over all was very clean and welcoming. The building we stayed at however really has a strong cigarette scent which I despised. Maybe they should consider having some building free of smoke especially if ur having babies stay at the resort. Or at least give the parents the option. Also, I wish the steak house would have been cooler. Our one night of dining had to come to an end quickly bc inside literally felt like a sauna, no a/c and dress code? Babies didn't respond to the sauna too well and therefore couldn't even finish our main course. Over all we had a good time. The highlight was the amazing beach and the drinks. So refreshing and tasty.

Reviewed August 01, 2013
10.0
Exceptional
Magdalena from Romania
Family with young children
Stayed 7 nights in March 2012

The best vacation by the sea ”

excellent service, great food, and the best beach for swimming as a family

The personnel was extremely kind and attentive. We were welcome with champagne. Our kid loved the Kids Club. The beach is wonderfully clean and the water is calm, perfect for swimming and snorkeling. The grounds were extremely well maintained, you live in a natural park. Great food for an all inclusive... We wish we had full access to the evening a la carte restaurants and not just limited access. But I cannot think of a better place in terms of food options. I wish more families with small children would come to this lovely resort, especially since it is primarily meant for families, and not for the teenagers in Spring break. We saw quite a few gangs of teenagers by the bars and heard their noise at night around midnight, which was bothersome, but they must have been bored, as there is nothing for them to do...other than mingle. The disco closes early, and there are no movies or bar shows. They walk from room to room and slam the doors, and you can hear everything. Walls are thin. Families with kids from all over the world, come join us for our next stay!!! :-) It is the best all inclusive resort for a family.

Reviewed March 18, 2012
8.7
Excellent
Aisling from Ireland
Couple
Stayed 3 nights in January 2012

Fabulous grounds, great facilities, spacious rooms”

Big rooms and fabulous bathroom, facilities, grounds

We loved our huge room and bathroom. The pools were big and well kept. Games and activities well organised and plentiful. The beach was fantastic and most of the food options were great. Staff could have been a bit more friendly but they didn´t affect the overall positive experience we had.

Reviewed February 10, 2012

Thank you for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Responded December 07, 2018
Occidental Cozumel - All Inclusive Resort
8.0
Excellent
kaori from Japan
Couple
Stayed 2 nights in August 2012

ゆったりできました”

ホテルの気遣い

タオルデコレーションはうれしかったです。 初日夜遅く着いたため夕食がないかと思いきや、9時30分からのレストランがあり安心でした。 味はいまいちでしたが。 ホテル自体はゆったりしていてタオルの枚数も多く気持ちが良かったです。 ただ場所が離れているためタクシーでしかいけないため費用がかかるかもしれません

Reviewed August 18, 2012

Thank you

Responded December 07, 2018
Occidental Cozumel - All Inclusive Resort
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