"I had an ocean view room which was clean, spacious, had a ni..."
December 15, 2018
|Value for money||8.3|
Conveniently located in Punta Cana, Occidental Punta Cana - All Inclusive Resort is a great base from which to explore this vibrant city. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Supranational Hotels is renowned for its quality services and friendly staff, and Occidental Punta Cana - All Inclusive Resort lives up to expectations. This property offers numerous on-site facilities to satisfy even the most discerning guest.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make Occidental Punta Cana - All Inclusive Resort the perfect base from which to enjoy your stay in Punta Cana.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Occidental Punta Cana - All Inclusive Resort
Everything was nice and tidy. We had a wonderful time!!!!! We celebrated one anniversary and two one-of-a-kind birthdays!!!!
Ill chalk it up to staying at the Hard Rock previously & the superb service they provide. But the service was below par, there were several days during our week stay, where we would sit at a table for service and would be waited on once within 30 minutes, drinks were sub par, alcohol was cheap. There were a few very personable employees who gave great service, Julian!!! mi gente! he was amazing and Marlene at the front desk was great as well... the bar tender under the pool, was also amazing, he really tried to entertain all the customers. I wasnt worried about the recent deaths in country, and the resort was also adding security cameras throughout the buildings and on all the pathways.
Staff not nice at all”
I come to DR often and happened to stay at different resorts but this time this resort will no be our stayed ever again. Horrible service all around except from the cooks at the main buffet, they are very nice and excellent. The lobby staff looks miserable working there not approachable at all. Employees at the pool bar arguing over who has to clean or not in front of guests. Don’t stay in this hotel is you are looking for friendly and nice staff.
Rooms are very spacious and clean. Drinks were really nice and food is ok. It definitely worth the money. The facilities are super nice and clean and they have shows and entertainment events every day.
I booked this place after my flight out of Punta Cana was canceled. I was staying at another resort and due to the unforeseen extension, I discovered this place as an option until my new flight departed. I only stayed one night but I feel that this place was an excellent balance between cost and experience. I had an ocean view room which was clean, spacious, had a nice view, and a great location. I can only compare my experience to another resort (Majestic Colonial). I thought the food was better at the Occidental compared to the MC, but the drink options were not as selective. There seemed to be more bar locations at the MC (especially the most important one conveniently located on the beach). I did not have a chance to eat at the reservation restaurants at the Occidental but the lunch and breakfast buffets had a variety of tasty options. I could write more but noticed that there is word limit - therefore overall, it's a good choice.
Gran resort muy confortable ”
Es un hermoso hotel con muy buenas instalaciones. Tiene buenos restaurantes y hermosas piscinas. El personal es excelente siempre dispuesto a atender las solicitudes de la gente.
Mooi resort, strand prachtig, eten vond ik minder zowel keus als smaak, jammer internet betalen”
Je betaald voor internet terwijl bereik heel erg slecht is.$ 50 voor 3 dagen is egt te veel🙈
Reception staff - sour faces, extremly RUDE, not helpful at all - they let you fill that your comfort and wellbeing is their last priority. Unable to provide even basic service. Other staff and facilities simply were not good, but the front desk in this hotel is the worse I've ever seen.
Dear Roman, Thank you for sharing your experience with us. Needless to say, we are disappointed to know that we failed to meet your expectations. We sincerely apologize for the negative interaction you had with our Front Desk manager and the general management of the hotel, so the appropriate measured can be taken to prevent similar situations in the future. We truly hope that in the future you reconsider staying with us. We guarantee to change your mind by offering you an excellent holiday experience that not only meets, but surpasses your expectations. It was a pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana