Verified traveler reviews

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Very good

based on 199 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 7.3
  • Room comfort and quality 8.2
  • Service 7.7
  • Value for money 8.3
  • Food and dining 7.0
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Kimberly from Singapore
Business traveler
Standard Twin
Stayed 1 night in March 2016
Great hotel!
Clean, Near to train station, comfortable stay
Great stay at the hotel. Local 5 star standard. Room was comfortable. Tried the dim sum at the revolving restaurant on the 27 floor, food wasn't too tasty, would not recommend. Staff were very help when we asked for directions. The hotel is a short 10min taxi ride to The Bund. Near to the mass rapid transit station, easy to get to the airport during peak hours of the day, instead of getting stuck in traffic and paying a whole lot on taxi fare.
Reviewed March 11, 2016

byong from Canada
Stayed 4 nights in June 2014
Reviewed January 23, 2016

Rui from China
Business traveler
Standard Twin
Stayed 4 nights in October 2015
it doesn't 5 stars standard, very old and poor
location, quiet, cheaper
was stayed at the ocean hotel is okay, but don't feel it's standard 5 stars hotel, very old condition, and bad smoky even we requested no-smoking room. very poor facilities.
Reviewed November 23, 2015

Mohamed from Kenya
Business traveler
Standard Twin
Stayed 1 night in July 2015
Just fine
The fine
Good. Location. You have to use the train or walk to the center which is 3-4km
Reviewed July 28, 2015

JIANBEI from Australia
Family with young children
Stayed 8 nights in October 2014
Not a very good experience
room cleaning
unfriendly staffs, food is terrible, however only the cleaning team is friendly. Other staffs never smile when see you, and some of them chats to each other so loud that whole lobby can hear them
Reviewed July 08, 2015

Nathalie from United States
Business traveler
Standard Twin
Stayed 6 nights in May 2015
Super fancy!
staff, location, comfort
Reviewed June 16, 2015

Peter from United States
Stayed 2 nights in April 2015
Great room, great breakfast, good location
Beautiful room. Excellent breakfast. Good and very economical mom and pop restaurants across the street.
Our stay at the hotel was excellent. Had an issue with management as they lied to us but would readily stay here again.
Reviewed April 28, 2015

LI from Hong Kong
Solo traveler
Standard Twin
Stayed 3 nights in December 2014
good hotel
comfortable bed, good food, convenient location
the hotel is located near the bund and you can have access to many places very conveniently.
Reviewed January 03, 2015

Yi from Hong Kong
Standard Twin
Stayed 6 nights in May 2014
Quite nice
Convenient, Big room, Good service
Reviewed December 12, 2014

SHAO from Malaysia
Business traveler
Stayed 4 nights in November 2014
Not Very Near to Subway
Comfortable, Cleanliness, Breakfast
The stay was good, bit far from subway if you do not plan to take taxi. Value for money.
Reviewed December 01, 2014


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