Ocean Reserve Luxury Suites Sunny Isles Beach
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 Ocean Reserve Luxury Suites Sunny Isles Beach
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7.5
Very good
/10
(11 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE
  • Aventura Mall2.1 km
  • Sawgrass Mills4.1 km
  • The Sweet Tooth4.2 km
  • Spanish Monastery Cloisters4.41 km
  • North Miami Beach4.72 km
  • Bal Harbor Beach6.76 km
  • C. Madeleine's6.97 km
  • Surfside Beach8.27 km
  • Wings Beachwear11.02 km
  • Collins Avenue12.57 km
  • agodaHomes
    Free Wi-Fi

    Ocean Reserve Luxury Suites Sunny Isles Beach

    19370 Collins Ave, Golden Beach, Miami Beach (FL), United States, 33160 - See map
    "The rooms are definitely worth the price and we really have a good experience for our short vacation."
    Aaron - June 15, 2017
    Excellent cleanliness
    8.2 rating for cleanliness
    Very good facilities on premise
    7.1 facilities on premise
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Balcony/terrace

    • Fitness center

    • Tennis court

    Property ranking|Compared to 3,443 Miami Beach (FL) properties
    See all rankings
    Cleanliness score
    8.2/10
    Couples review score
    9.6/10
    Room size
    135 sqm.
    Review score - United States
    8.0/10
    Better than
    99
    %
    of Miami Beach (FL) properties
    Better than
    99
    %
    of Miami Beach (FL) properties
    Bigger than
    99
    %
    of Miami Beach (FL) properties
    Better than
    99
    %
    of Miami Beach (FL) properties
    Value for money6.9
    Location rating8.5
    Nearest airportNorth Perry Airport (HWO)
    Distance to airport12.8 km

    Rooms available at Ocean Reserve Luxury Suites Sunny Isles Beach

    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 102 m²/1098 ft²
    • Balcony/terrace
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Ocean View Family Suite
    Ocean View Family Suite
    ...
    • Room size: 153 m²/1647 ft²
    • Ocean view
    • 1 king bed & 1 king bed & 1...
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    Pool View Suite
    Pool View Suite
    ...
    • Room size: 139 m²/1496 ft²
    • Pool view
    • 1 king bed & 2 queen beds &...
    Enter dates to see prices
    Bay View Family Room - Non-Smoking
    Bay View Family Room - Non-Smoking
    ...
    • Room size: 153 m²/1647 ft²
    • City view
    • 2 queen beds & 2 queen beds...
    Enter dates to see prices
    Garden View Suite
    Garden View Suite
    ...
    • Room size: 93 m²/1001 ft²
    • Garden view
    • 1 king bed & 1 king bed or ...
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    Pool View Studio
    Pool View Studio
    ...
    • Room size: 46 m²/495 ft²
    • Pool view
    Enter dates to see prices
    Bay View Standard 3 Bedroom Condo - Non Refundable
    Bay View Standard 3 Bedroom Condo - Non Refundable
    ...
    • Balcony/terrace
    Enter dates to see prices
    Ocean View Three Bedroom Condo - Non Refundable
    Ocean View Three Bedroom Condo - Non Refundable
    ...
    • Balcony/terrace
    Enter dates to see prices
    Ocean View One Bedroom Condo - Non Refundable
    Ocean View One Bedroom Condo - Non Refundable
    ...
    • Balcony/terrace
    Enter dates to see prices
    Pool View One Bedroom Condo - Non Refundable
    Pool View One Bedroom Condo - Non Refundable
    ...
    • Balcony/terrace
    Enter dates to see prices
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    More about Ocean Reserve Luxury Suites Sunny Isles Beach

    More about Ocean Reserve Luxury Suites Sunny Isles Beach

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

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    Most recent reviews for Ocean Reserve Luxury Suites Sunny Isles Beach
    Business traveler
    Stayed 4 nights in August 2019
    Good6.0
    Poor CommunicationCan't speak on this actual property. I booked it through Agoda/EroRentals but was moved. -Booked the non-refundable reservation for 4 nights. -Before I was schedule to arrive I was told that I would need to pay a cleaning fee higher than was advertised. -Once I arrived from the airport, I was informed that I would need to pay an additional resort fee. -After I waited for a few minutes I was also informed that something was wrong with my room and that they were placing me at another resort up the street - so I had to uber. -At the new resort I was told that this new resort fee was much more -A staff member told me they were coming to meet me and to drop of an important document for me to sign. Never saw anyone or any document the entire stay. Overall, the experience felt very sketchy and I will never book through this company again.
    Garettfrom United StatesReviewed August 13, 2019
    Family with young children
    Stayed 1 night in July 2019
    Review score5.6
    Not anything described in listing. Charges for things that were not mentioned in booking. Not impressive at all. Private condominiums NOT "LUXURY HOTEL"! The charges for 41.00 dollars to use amenities is ridiculous. The 150.00 cleaning fee wasent mentioned when booking and the cleaning would have cost more than the room. This is unprofessional and inconsiderate to customers. Aside from a 500.00 deposit for the room, I was charged 41.00, 123.00, and 150.00. Then had to pay for parking in valet. This is a scam for you to be stuck
    JENNIFERfrom United StatesReviewed July 24, 2019
    Family with young children
    Stayed 2 nights in August 2018
    Pool View Suite
    Exceptional10.0
    High Value, Comfort and Luxurious Surroundings. An untapped secret!!No cons to speak of. The Ocean Reserve is in prime location. The pool was inviting and not over crowded, the beach is a short walk away and also not overly crowded. The store on the first floor had everything you needed to prepare a meal if need be or to grab a quick cafe cubano and guava and cheese. Aventura Mall less then .5 miles away. Truly a great experience. Can't wait to come back.
    Troyfrom United StatesReviewed August 20, 2018
    Couple
    Stayed 1 night in June 2017
    Exceptional10.0
    The experience is perfect!The rooms are definitely worth the price and we really have a good experience for our short vacation. Really hope others could enjoy your vacation by booking rooms here.
    Aaronfrom United StatesReviewed June 15, 2017
    Family with teens
    Stayed 5 nights in May 2018
    Very good7.2
    Very goodКвартира довольно большая и тихая. Можно разместиться и вшестером, если потребуется. К сожалению, создаётся такое ощущение, что сантехника не менялась с момента постройки дома. В душе текут краны, в кухне рукоятка смесителя была сломана, хотя её быстро починили. Покрывала на кроватях были не очень чистые. Их нужно стирать после каждого гостя. Но в остальном всё было хорошо. Океан в десяти минутах ходьбы, зонтик, складные стулья и пляжные полотенца в наличии. Бесплатный паркинг. Дополнительно берётся плата за пользование бассейном. Можно ли от неё отказаться, мы так и не поняли. Бассейном пользоваться тоже не довелось, потому что почти каждый день шли дожди, а тренажёрный зал... да кому он нужен на отдыхе?)) Отличный молл для шопинга находится примерно в тридцати пяти долларах езды. Есть и поближе.
    Alexanderfrom RussiaReviewed June 03, 2018

    Reviews of Ocean Reserve Luxury Suites Sunny Isles Beach from real guests

    Overall rating
    7.9
    Very good
    From 47 reviews
    Provided by verified guests of
    Agoda Reviews (11)Booking.com Reviews (36)
    Rating via Agoda7.5
    /
    10
    Very good
    Cleanliness8.2
    Facilities7.1
    Location8.5
    Service6.5
    Value for money6.9
    High score for Miami Beach (FL)
    Rating
    9+ Exceptional (2)
    8-9 Excellent (0)
    7-8 Very Good (1)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (1)
    Jun - Aug (4)
    Sep - Nov (0)
    Dec - Feb (0)
    All guests (11)
    All languages
    Showing 5 verified guest comments
    6.0
    Garett from United States
    Business traveler
    Stayed 4 nights in August 2019

    Poor Communication”

    Can't speak on this actual property. I booked it through Agoda/EroRentals but was moved. -Booked the non-refundable reservation for 4 nights. -Before I was schedule to arrive I was told that I would need to pay a cleaning fee higher than was advertised. -Once I arrived from the airport, I was informed that I would need to pay an additional resort fee. -After I waited for a few minutes I was also informed that something was wrong with my room and that they were placing me at another resort up the street - so I had to uber. -At the new resort I was told that this new resort fee was much more -A staff member told me they were coming to meet me and to drop of an important document for me to sign. Never saw anyone or any document the entire stay. Overall, the experience felt very sketchy and I will never book through this company again.

    Reviewed August 13, 2019
    5.6
    JENNIFER from United States
    Family with young children
    Stayed 1 night in July 2019

    Not anything described in listing. Charges for things that were not mentioned in booking. ”

    Not impressive at all. Private condominiums NOT "LUXURY HOTEL"! The charges for 41.00 dollars to use amenities is ridiculous. The 150.00 cleaning fee wasent mentioned when booking and the cleaning would have cost more than the room. This is unprofessional and inconsiderate to customers. Aside from a 500.00 deposit for the room, I was charged 41.00, 123.00, and 150.00. Then had to pay for parking in valet. This is a scam for you to be stuck

    Reviewed July 24, 2019
    10.0
    Exceptional
    Troy from United States
    Family with young children
    Pool View Suite
    Stayed 2 nights in August 2018

    High Value, Comfort and Luxurious Surroundings. An untapped secret!!”

    No cons to speak of. The Ocean Reserve is in prime location. The pool was inviting and not over crowded, the beach is a short walk away and also not overly crowded. The store on the first floor had everything you needed to prepare a meal if need be or to grab a quick cafe cubano and guava and cheese. Aventura Mall less then .5 miles away. Truly a great experience. Can't wait to come back.

    Reviewed August 20, 2018

    Wow Troy! Thank you so much for this remarkable review. We are so thankful you took the time - and even more thankful that you had such a fantastic experience. We look forward to welcoming you back again!

    Responded August 28, 2018
    Ocean Reserve Luxury Suites Sunny Isles Beach
    10.0
    Exceptional
    Aaron from United States
    Couple
    Stayed 1 night in June 2017

    The experience is perfect!”

    The rooms are definitely worth the price and we really have a good experience for our short vacation. Really hope others could enjoy your vacation by booking rooms here.

    Reviewed June 15, 2017

    Thank you, Aaron, for the nice feedback. We worked hard to provide our guests with the best service. Hope to see you again in your next trip!

    Responded June 08, 2018
    Ocean Reserve Luxury Suites Sunny Isles Beach
    7.2
    Very good
    Alexander from Russia
    Family with teens
    Stayed 5 nights in May 2018

    Very good”

    Квартира довольно большая и тихая. Можно разместиться и вшестером, если потребуется. К сожалению, создаётся такое ощущение, что сантехника не менялась с момента постройки дома. В душе текут краны, в кухне рукоятка смесителя была сломана, хотя её быстро починили. Покрывала на кроватях были не очень чистые. Их нужно стирать после каждого гостя. Но в остальном всё было хорошо. Океан в десяти минутах ходьбы, зонтик, складные стулья и пляжные полотенца в наличии. Бесплатный паркинг. Дополнительно берётся плата за пользование бассейном. Можно ли от неё отказаться, мы так и не поняли. Бассейном пользоваться тоже не довелось, потому что почти каждый день шли дожди, а тренажёрный зал... да кому он нужен на отдыхе?)) Отличный молл для шопинга находится примерно в тридцати пяти долларах езды. Есть и поближе.

    Reviewed June 03, 2018

    Мы искренне приносим извинения за неудобства, которые вы испытали во время вашего пребывания. Спасибо, что предоставили нам те детали, которые требуют внимания. Будьте уверены, что эти вещи были отмечены и будут позабочены. Мы очень много работаем, чтобы предоставить нашим гостям лучший сервис, даже если пребывание было немного менее совершенным.

    Responded June 08, 2018
    Ocean Reserve Luxury Suites Sunny Isles Beach
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    • Excellent location
    • Collins Avenue