Oceanview Hotel & Residences
 Oceanview Hotel & Residences
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7.2
Very good
/10
(523 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Tarza Magical Adventure Zone and Water Park260 m
  • JP Super Store430 m
  • American Dialysis Center570 m
  • Underwater World600 m
  • Tumon Beach640 m
  • The Plaza660 m
  • DFS Galleria Guam690 m
  • Micronesia Mall810 m
  • Gun Beach970 m
  • Acanta Mall1.08 km
  • Free Wi-Fi

    Oceanview Hotel & Residences

    1433 Pale San Vitores Road,, Tumon Bay, Guam, Guam, 96913 - See map
    "I would recommend coming here."
    Karolyne - March 27, 2017
    Very good comfort
    7.5 room quality and comfort
    Very good service
    7.5 rating for service
    • Airport transfer

    • 440 meters to the beach

    • Located in heart of Guam

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 141 Guam properties
    See all rankings
    Room size
    94 sqm.
    Cheapest price score
    Room comfort score
    7.5/10
    Review score - United States
    7.5/10
    Bigger than
    94
    %
    of Guam properties
    Better than
    91
    %
    of Guam properties
    Better than
    89
    %
    of Guam properties
    Better than
    89
    %
    of Guam properties
    Value for money7.7
    Distance to city center1. Km
    Location rating7.5
    Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
    Distance to airport2.9 km

    Rooms available at Oceanview Hotel & Residences

    7.5
    Very good
    Room comfort & quality
    2 Bedroom Penthouse Suite
    2 Bedroom Penthouse Suite
    ...
    • Room size: 179 m²/1927 ft²
    • Ocean view
    Enter dates to see prices
    2 Bedroom Condo
    2 Bedroom Condo
    ...
    • Room size: 94 m²/1012 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Penthouse Studio
    Penthouse Studio
    ...
    • Room size: 88 m²/947 ft²
    • Ocean view
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Balcony/terrace
    • Separate shower/bathtub
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    Executive Suite
    Executive Suite
    ...
    • Balcony/terrace
    • Separate shower/bathtub
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    Standard Room
    Standard Room
    ...
    • Balcony/terrace
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Separate shower/bathtub
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    Luxury Studio
    Luxury Studio
    ...
    • Balcony/terrace
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    Penthouse, 2 Bedrooms, Non Smoking
    Penthouse, 2 Bedrooms, Non Smoking
    ...
    • Balcony/terrace
    Enter dates to see prices
    Penthouse, 4 Bedrooms, Non Smoking
    Penthouse, 4 Bedrooms, Non Smoking
    ...
    • Balcony/terrace
    Enter dates to see prices

    What people love about Oceanview Hotel & Residences

    • 8.0
      Very good
      Location

      "Great location ,nice room"

      Hsin H.

      |

      May 9, 2016

    • 4.8
      Review score
      Spaciousness

      "Room is spacious and clean."

      WINGYI

      |

      September 27, 2016

    • 8.8
      Excellent
      Location

      "The location is excellent!"

      giovanni C.

      |

      January 2, 2017

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    More about Oceanview Hotel & Residences

    More about Oceanview Hotel & Residences

    8.8
    Excellent

    "Hotel is clean & smells good."

    Jocelyn

    |

    October 9, 2017

    An overview

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    What they offer

    8.8
    Excellent

    "Been staying at this hotel every time I have a trip to Guam."

    Marcus

    |

    October 15, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Various parts of the property will be undergoing renovation from July 16, 2019 to June 15, 2020. There will be some areas affected by the noise from 09:00 AM to 06:00 PM. For further queries, please contact the property directly.

    Reviews of Oceanview Hotel & Residences from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (523)Booking.com Reviews (604)
    7.2
    /
    10
    Cleanliness7.1
    Facilities6.3
    Location7.5
    Room comfort and quality7.5
    Service7.5
    Value for money7.7
    Rating
    9+ Exceptional (37)
    8-9 Excellent (83)
    7-8 Very Good (124)
    6-7 Good (80)
    <6 Below Expectation (94)
    Time of the year
    Mar - May (92)
    Jun - Aug (92)
    Sep - Nov (100)
    Dec - Feb (134)
    All languages
    All guests (523)

    Show reviews that mention 

    Showing 418 verified guest comments
    12345
    9.2
    Exceptional
    Yelena from Ukraine
    Solo traveler
    Stayed 4 nights in August 2017

    Exceptional”

    Everything was amazing, nothing to complain. Hotel is close to Tumon beach, shopping malls and shuttle bus stops. Room was cleaned everyday and staff paid attention to "don't disturb" sign, which is not always done in some hotels. I asked for an airport transfer and they picked me up at 3:30 am (even though the flight was delayed for almost an hour). Front desk personnel is always smiling and willing to help. I didn't use the restaurant so no comments on the food. The only minor thing is that hotel is on the hill, so when you come back without a car it's a bit of "hiking in 40 degrees" feeling. But it's really not something that depends on the staff. Would stay again and recommend to others

    Reviewed August 16, 2017

    Hafa Adai Yelena, Thank you so much for staying with us and for sharing your feedback on your recent stay at Oceanview Hotel and Residences. Glad to hear that you enjoyed your stay in our hotel. We appreciate all your kind words and commendations. We are looking forward to welcome you again on your next visit on Guam. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded August 18, 2017
    Oceanview Hotel & Residences
    9.2
    Exceptional
    Lau from Hong Kong
    Couple
    Stayed 3 nights in June 2017

    valuable stay”

    clean and tidy room, I believe they renovated the hotel and the facilities are new. the only thing needs improvement is the air con is really old and not strong enough, we set it at 55F but the room temp keeps 80F.

    Reviewed June 12, 2017

    Hafa Adai Lau, Thank you for your fantastic feedback on your recent stay at Oceanview Hotel and Residences. We are delighted that you had enjoyed our room, facilities and services. Your special mention of our air-conditioning is much appreciated. In the meantime, we shall look forward to your continued support. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded June 19, 2017
    Oceanview Hotel & Residences
    9.2
    Exceptional
    Iris from Philippines
    Family with teens
    2 Bedroom Condo
    Stayed 4 nights in December 2016

    Good value for money”

    Pros: Big space, roomy bed, 2 bathroom, balcony view of the ocean, kitchen w/ refrigerator, early check-in, helpful front desk, clean Cons: - housekeeping didn't clean the kitchen mess even though they cleaned the rooms

    Reviewed January 16, 2017
    9.0
    Exceptional
    Erlinda from United States
    Family with young children
    2 Bedroom Condo
    Stayed 2 nights in March 2015

    Great size room, good location, and price”

    Room size, location and price

    Hotel was close to restaurants and shopping areas. Has decent views of the ocean, but the best thing about the hotel is the condo style setup. If you are traveling with a big group this will be a good hotel to stay in.

    Reviewed March 11, 2015
    9.0
    Exceptional
    Melvin from Philippines
    Couple
    Stayed 2 nights in January 2013

    Best value for money”

    Free Airport lift to and from the hotel made a difference

    The hotel’s location is on a hilly part. I would recommend a good pair of walking shoes to start with. The lobby is not that big, but spacious with a European touch. We got a standard room, used solely for sleeping is ok. With two big beds, clean sheets and most of all, no stinky smell in the entire room. The bathroom is not bad either. It’s clean, with hot and cold shower, a set of shampoo and conditioner. You have to bring your own toothbrush and toothpaste. Overall, their standard room would fit any “traveler”, just looking for place sleep, after a day of exploring the island of Guam. However, if you are a “tourist’ and not a “traveler’, (one that looks more comfort and relaxation), then this place isn't the one.

    Reviewed February 03, 2013
    8.7
    Excellent
    CARLOS from Philippines
    Couple
    Stayed 2 nights in October 2011

    Affordable hotel and hospitable management staff ”

    The staff were very accommodating up to the restaurant.

    the airport shuttle was a plus and a savings for us. the rooms were clean and the bathroom was recently renovated so it was very neat and tidy. the hotel staff were very accommodating and helpful to what ever problems you have on our stay. the lam-lam bus stops at the adjacent hotel (bayview) which is also manage by same staff. the street was a little too far to the hotel. elderly might have a problem on the coming to the hotel. the location is very near the clubs and malls about 5 to 10 minutes. the rate is affordable and reasonable. the restaurant at the hotel also serves good authentic native food as well. the choices of breakfast was okay.

    Reviewed November 22, 2011
    8.0
    Excellent
    yuen from Canada
    Couple
    Stayed 3 nights in September 2011

    cute little hotel”

    price

    this is a cute little hotel, with great help from the staffs. even we arrived at 7am, they gave us a room and even offered us free ride service on the returning date. however, hotel public area maintained very well, but inside needed lots of maintanence. water sink was clogged, curtains needed cleaning. coffee pot was a bit dirty. otherwise, everything was fine.

    Reviewed September 26, 2011
    8.4
    Excellent
    Samantha from Guam
    Group
    2 Bedroom Condo
    Stayed 1 night in November 2018

    So much space, kitchen stocked with pots, plates & utensils. Standard size fridge,sleeps more than 6”

    The 2 bedroom condos are great for families or groups, especially if you're staying more than a night !! 2 bedrooms and 2 separate bathrooms. The kitchen is a good size, stove with oven, microwave, rice cooker , also stocked with pots, plates and utensils, you can cook and save money instead of eating out for all 3 meals. Dining table seats 6. It says 6 person room but there are 2 double beds in one room and 2 single in the other and tthere's2 futon like beds

    Reviewed November 18, 2018
    4.4
    SILVIA from Philippines
    Business traveler
    Stayed 4 nights in October 2018

    Refund policy”

    I cancelled my booking and informed the hotel regarding duplication of my booking, unfortunately it was cancelled but it charge my credit card.until now no reply with the agoda as well as the hotel regarding this matter...unprofessional of not saying the status of my request

    Reviewed November 05, 2018
    8.8
    Excellent
    Marcus from Japan
    Business traveler
    Stayed 1 night in January 2019

    My Go To Hotel”

    This has got to be the best value hotel in Guam. Location is near all attractions and all staff have been nothing but friendly and helpful. Will stay here every trip roos are available.

    Reviewed April 22, 2019
    6.4
    Good
    Kyeongman from South Korea
    Family with teens
    Stayed 1 night in February 2019

    Very good in value for money!”

    This hotel is very good for money ! But it was located at high hill in the Tomonbay, and was not good to walk wth the luggages, and inconvenient not to provide the free shuttle to go to the shopping mall, providing only three times (morning, afternoon, evening). It is difficult to look at the view of ocean in the window, if you are not lucky. The facilities are normally satisfactory and the staff was friendy.

    Reviewed March 04, 2019
    8.0
    Excellent
    MD from Japan
    Couple
    Standard 2 double beds
    Stayed 6 nights in May 2019

    Overall ok”

    Spacious room, good location, nice staffs. No way to control the room temperature because of the central air conditioner which was difficult for us.

    Reviewed May 12, 2019
    8.4
    Excellent
    Marcus from Japan
    Business traveler
    Stayed 4 nights in October 2018

    Reliable”

    I use this hotel every time I travel to Guam. The rooms are spacious, breakfast is good and it is near all major attractions

    Reviewed January 18, 2019

    Hafa Adai Marcus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded January 21, 2019
    Oceanview Hotel & Residences
    8.8
    Excellent
    Marcus from Japan
    Business traveler
    Stayed 15 nights in June 2018

    My Go To Spot”

    Been staying at this hotel every time I have a trip to Guam. Can't beat the price, location and friendliness of the staff.

    Reviewed October 15, 2018

    Hafa Adai Marcus, Thank you so much for staying with us and for sharing your feedback on your recent stay in our hotel. We truly appreciate all your kind words. We are looking forward in welcoming you back soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded October 17, 2018
    Oceanview Hotel & Residences
    4.8
    nerissa from Philippines
    Family with teens
    2 Bedroom Condo
    Stayed 2 nights in December 2017

    Not happy”

    I couldn't imagine the Filipina receptionist insist that I booked this hotel at booking. com not in agoda ,and when I asked her name coz she doesn't have name tag she said they are not allowed to give their name, this Filipina girl ruined my stayed in this hotel,aside from being snobbish

    Reviewed January 05, 2018

    Hafa Adai Nerissa, Thank you so much for staying with us and for sharing your feedback on your recent stay in our hotel. Please be advised that your reservation confirmation was received from Booking.com. This happened because Agoda is a sister company of Booking.com. When you are on Agoda site and chose to icon pay at the hotel, this reservation will go to Booking.com but as a guest you will received confirmation from Agoda and on Hotel side we will received confirmation from Booking.com. This concern was brought up to Agoda already and until now we are still waiting on their update. Hope my explanation will clear everything. Kindly allow us to welcome you once again in our hotel. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded February 13, 2018
    Oceanview Hotel & Residences
    8.8
    Excellent
    Jocelyn from Philippines
    Group
    Stayed 3 nights in October 2017

    Excellent”

    Hotel is clean & smells good. The room is wide for three occupants complete w/ microwave & dining table. The staffs are courteous & friendly and I like it that they are mostly Filipinos. Except for the Wi-fi inside the room, I like everything the hotel offered. I would gladly recommend it to my friends & relatives!

    Reviewed October 09, 2017

    Hafa Adai Jocelyn, Thank you for staying with us and for sharing your feedback at your recent stay in our hotel. We truly appreciate all your kind words and commendation. For your Wi-fi concerned this is being forwarded on our IT Department for evaluation. Hope to see you real soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded October 12, 2017
    Oceanview Hotel & Residences
    9.2
    Exceptional
    Karolyne from United States
    Group
    2 Bedroom Condo
    Stayed 1 night in March 2017

    Not the best but will stay again. ”

    The shower and sinks didnt drain properly and the bathroom outlets didn't work. That was probably the most disappointing thing but I thought I was getting a 1 bedroom room and it turned out to be two bedrooms a total of 2 double beds and 2 single beds so that was a nice surprised to have friends stay over and be comfortable. There are silverware and plates in the kitchen. A rice cooker, microwave, a big fridge. Everything seemed great for what it's worth. I would recommend coming here.

    Reviewed March 27, 2017

    Hafa Adai Karolyne, Thank you very much for sharing your feedback with us from your visit to Oceanview Hotel and Residences. I am delighted to hear that you enjoyed our two bedroom suites with kitchen. I do apologize for the maintenance issue the you encountered. I've taken this opportunity to share your feedback with our teams to ensure this is corrected. We appreciate your business and will look forward to welcoming you back in the near future. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded April 20, 2017
    Oceanview Hotel & Residences
    6.4
    Good
    YING from Taiwan
    Group
    Stayed 2 nights in February 2017

    live here for cheaper budget and basic facilities ”

    The hotel doesn't remodel rin recent years so guest s can't change the air con temperature. If you need to warm up or cool down, need to call the staff, from my experiences, who was not as kind as we thought

    Reviewed March 04, 2017

    Hafa Adai Ying, Thank you for posting and sharing a review about your recent stay. On the onset we wish to extend to you our sincerest apologies and for the inconveniences. We hope that this isolated incident has not placed our property in your disfavor. I will share this with our team for review and corrective actions as necessary. We certainly look forward to welcome you back giving us another opportunity to serve you better. Kind Regards, Jasmin Quiambao Sales and Marketing Manager

    Responded April 20, 2017
    Oceanview Hotel & Residences
    2.8
    Lorraine from Philippines
    Group
    Stayed 1 night in February 2017

    forget it!”

    they dont have bell service. you have to literally carry your luggage on your own. the staff didnt even tell us where to go. you have to eat breakfast on another building way far from your room's building so if it rains good luck to you. just a disaster for me.

    Reviewed February 26, 2017
    6.4
    Good
    Katherine from Philippines
    Family with teens
    Stayed 7 nights in June 2016

    Good stay ”

    Stay was generally good. Staff can be improved. Staff was nice although some days housekeeping was not as neat and tidy during clean up. Asked for a weighing scale so we can weigh our luggages. They said they will call and look for one. After 3 follow-ups, they said they dont have any weighing scales. Was difficult to walk going back to hotel due to steep walk. Hotel location is good but will not recommend with families with old parents and families with small children.

    Reviewed July 03, 2016
    12345
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    Oceanview Hotel & Residences
    |Very good 7.2
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    • Very good location
    • Tumon Beach
    • Guam Seal Bus Stop is within 1.62 km