Okada Manila
Okada Manila
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9.6
Exceptional

"Staffs are friendly and accommodating."

Rosemarie

|

April 9, 2018

Deluxe Room - King Bed - Guestroom Okada Manila
Deluxe Room - King Bed - Guestroom
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Lobby Okada Manila
Lobby
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Swimming pool [outdoor] Okada Manila
Swimming pool [outdoor]
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Swimming pool [outdoor] Okada Manila
Swimming pool [outdoor]
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See map Okada Manila
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Excellent
Location
8.9
See all 6 photos Okada Manila
See all 6 photos
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What guests are saying:
I just hope that the parking is near the hotel rooms ☹️
Jelhyn from Philippines
Family with young children
The front desk staff is amazing! Jem is the best in Manila. Special touches made the Stay memorable on our Anniversary 👍
timothy from United States
Couple
Good service and Excellent
KAZUO from Philippines
Couple
To the staff , thank you for the warm welcome to us! You made our anniversary extra especial😍(freecake and upgraded room from king room to junior suite room.it was amazing place to stay.Thanks Okada for the best experience.
Glenda from Philippines
Family with young children
GREAT STAFF & SERVICE
Charmaine from Australia
Family with teens
Im speechless with the customer service the staff provide to the guest... keep up the good work
Rodel from United States
Family with young children
Please provide seat/chair for the elevator guys. They are not robots. People like them are in front line for the customer satisfaction. Take care of them.
Joey
Business traveler
Value for money! They just upgraded our room to junior suite! And it’s so beautiful :) they also let us check in earlier than the check in time!
Joyce
Family with young children
Newly built
Exceptional
From 545 reviewsSee what guests said
9.0
/
10
Exceptional cleanliness
9.3
Recommended by 95% of guests
Value for money8.5
Location rating8.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport3.6 km
  • Free Wi-Fi in all rooms!

  • Sauna

  • Currency exchange

  • Steamroom

Room choices
This property is in high demand!Booked 21 times since yesterday | 49 travelers are looking at this property right now
Deluxe Room - Twin
Deluxe Room - Twin
...
  • Room size: 60 m²/646 ft²
  • Bay view
  • 2 double beds
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Deluxe Room - King Bed
Deluxe Room - King Bed
...
  • Room size: 60 m²/646 ft²
  • Bay view
  • 1 king bed
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Executive Suite King
Executive Suite King
...
  • Room size: 200 m²/2153 ft²
  • City view
  • 1 king bed
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Grand Deluxe King
Grand Deluxe King
...
  • Room size: 77 m²/829 ft²
  • Bay view
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
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Premium Suite 1 King Bed
Premium Suite 1 King Bed
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed
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2 Double Beds Premium Suite
2 Double Beds Premium Suite
...
  • Room size: 120 m²/1292 ft²
  • Separate shower/bathtub
  • 2 double beds
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Executive Suite Double
Executive Suite Double
...
  • Room size: 200 m²/2153 ft²
  • Separate shower/bathtub
  • 2 double beds
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Double Deluxe
Double Deluxe
...
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    Have a question for Okada Manila?

    What people love about the property

    • 8.8
      Excellent

      "It was a wonderful experience at okada"

      oscar

      |

      January 7, 2018

    • 9.6
      Exceptional

      "Excellent customer service from the front desk to attendants."

      Maria V.

      |

      January 5, 2018

    • 10.0
      Exceptional

      "Very opulent, very personalized service."

      Anna

      |

      January 5, 2018

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    More about Okada Manila

    More about Okada Manila

    8.8
    Excellent

    "Nice ameneties and great buffet, as well!"

    Matthew

    |

    January 21, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    6.1 km Filipino, French, Mediterranean
    iBread
    6.6 km Filipino
    Hizon's Cakes & Pastries
    7.2 km Filipino
    American cuisine
    American cuisine
    Zark's Burgers
    5.8 km American
    KFC Harrison Plaza
    5.8 km American
    Shakers
    6.0 km American, Asian, Filipino
    Asian cuisine
    Asian cuisine
    Isshin Japanese Restaurant
    3.8 km Asian, Japanese, Sushi
    Szechuan House
    4.1 km Asian, Chinese
    Croque Cafe+Bakery
    5.2 km Asian, Filipino, French

    What they offer

    10.0
    Exceptional

    "I had a great time the staff were great!"

    Michelle

    |

    March 29, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Check-out time is at 12:00 PM. Late check-out is subject to availability.
    Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

    Real reviews from real guests

    Agoda Reviews (545)
    9.0
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities9.0
    Location8.9
    Service9.2
    Value for money8.5
    Provided by verified guests of Agoda
    All languages
    All guests (545)
    All room types
    Showing 208 verified guest comments
    12345
    9.2
    Exceptional
    Cecile from Philippines
    Group
    Deluxe Room - King Bed
    Stayed 1 night in November 2018
    Wonderful staycation ”
    I so love my stay at Okada with my friends. It was my first check in at the hotel and also it was my birthday getaway. I was so elated when they upgraded my room to junior suite and much more surprised when they sent me a birthday cake to my room! It was a wow factor to me. So love it!!! The room was so huge! We were crazy about it and all the controls are already digital. The room was facing the fountain and so we had a view of the lights show. The staff were very polite and accommodating. Big hugs to them! The gym was clean. The spa lounge was very spacious. I can spend my whole afternoon there and just read books. Location is very near the mall a d airport. Overall, it was an excellent stay. I would definitely and highly recommend Okada to other travelers.
    Reviewed December 04, 2018
    Belated happy birthday, Cecile! Nothing makes us happier than hearing enthusiastic words such as these from our dear guests. We are elated to hear how we were able to make your birthday celebration an extraordinary one—from the world-class amenities such as the Fitness Center and the Retreat Spa's Tonic Bar to your first-hand experience of true Okada Manila's hospitality service and the our prime location. We are thrilled to hear that you also loved your suite upgrade with a stunning view of the Fountain and its advanced technology. Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for all of our guests. Thank you once again for choosing Okada Manila to celebrate such a special day in your life and we look forward to celebrating more occasions with you and your friends! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Show more
    Okada Manila
    10.0
    Exceptional
    Ynah from Philippines
    Family with young children
    Premium Suite 1 King Bed
    Stayed 1 night in September 2018
    EXCELLENT!”
    the room was perfect!!1 you get what you pay!
    Reviewed December 11, 2018
    9.2
    Exceptional
    Adrienne
    Couple
    Deluxe Room - King Bed
    Stayed 1 night in December 2018
    ANNIVERSARY STAYCATION”
    I and my boyfriend book for a deluxe room to celebrate our anniversary, when we go up to our room, to our surprise the one who assist us surprise us by upgrading our room to an EXECUTIVE DELUXE and she even give us a round of so delicious yummy chocolate cake. 💓 We really enjoy our staycation and we are definitely going back.
    Reviewed December 08, 2018
    9.6
    Exceptional
    Rosemarie from Philippines
    Family with young children
    Deluxe Room - King Bed
    Stayed 1 night in November 2018
    Awesome Stay”
    It was a perfect stay for my second time Okada feels me like a second home to stay. They always surprised us like upgrading our room without additional cost and the fitness center was very cool and relaxing. Highly recommended.
    Reviewed November 26, 2018
    Thank you for your great review and continuous patronage, Rosemarie! We are delighted to learn that you found a home away from home in Okada Manila. We are especially elated to hear that you loved your suite upgrade and that you enjoyed our state-of-the-art fitness gym. These are just few of the features that we take pride in, and we're glad to hear that you loved them as much as our other guests do. We can't wait to welcome you back and hear how your experience will turn out! See you soon, Rosemarie! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded December 10, 2018
    Okada Manila
    10.0
    Exceptional
    maria from Philippines
    Couple
    Deluxe Room - King Bed
    Stayed 1 night in November 2018
    Better than Solaire!”
    I've always stayed at Solaire when I need to attend an event in MOA. But last weekend, I didn't get the room I want in Solaire so I stayed in Okada. Believe me, best decision I've ever made. Their suites are so much better and the in-room food - divine! 🤗 You just gained one loyal hotel goer here! ❤ Oh, and Trode Q - your customer service makes Okada a 5-star hotel in my books. Kudos to you! 👍
    Reviewed November 14, 2018
    Thank you for your positive and marvelous review, maria! We are glad that you found time to experience Okada Manila's hospitality service first hand. Our goal is to create a memorable experience for each and every guest and we are thrilled to hear that our team members made this possible during your last visit. Rest assured that your heart-warming feedback will go out to the rest of our team, especially to Trode of Front Office. We are also pleased to hear that you enjoyed your stay at one of our suites, as well as your Private Dining experience. We take pride in our wide range of dining options, and we urge you to try our other restaurants such as Enbu, Goryeo and Kiapo on your next visit. We look forward to welcoming you back and providing you an even more extraordinary experience in the future! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Show more
    Okada Manila
    10.0
    Exceptional
    bernadette from Philippines
    Family with young children
    Deluxe Room - Twin
    Stayed 1 night in November 2018
    Great room ambiance”
    I like Okada very much because it is a complete staycation in a room..i dont even go out of our room because i like the interior of each room. I always recommend Okada for some of my friends and business associates . Because okada is really great, keep up the good job..
    Reviewed November 29, 2018
    Wow! Nothing makes us happier than hearing enthusiastic words such as these from our dear guests, Bernadette! We are elated on hearing that we were able to make an enjoyable staycation possible for you. Our luxurious hotel rooms and lavishly designed interior are just among the features that we take pride in, and we're glad to hear that you loved them as much as our other guests do. It is a pleasure to be regarded as a great hotel and be recommended to your friends and business associates. We look forward to welcoming you back and providing you with an even more memorable stay in the future! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded December 10, 2018
    Okada Manila
    10.0
    Exceptional
    Glenda from Philippines
    Family with young children
    Grand Deluxe King
    Stayed 1 night in November 2018
    exceptional! ❤️❤️❤️”
    To the staff , thank you for the warm welcome to us! You made our anniversary extra especial😍(freecake and upgraded room from king room to junior suite room.it was amazing place to stay.Thanks Okada for the best experience.
    Reviewed November 06, 2018
    Congratulations on your anniversary and thank you for choosing to celebrate it here at Okada Manila, Glenda! It's wonderful to hear that we were able to make your celebration a more memorable one. We take pride in our team members' dedication in delighting and creating extraordinary experiences for all of our guests, and we are delighted to learn that this reflected on your last visit. Congratulations once again, and we look forward to welcoming you back in the future! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded November 16, 2018
    Okada Manila
    10.0
    Exceptional
    Colleen from Philippines
    Couple
    Deluxe Room - King Bed
    Stayed 2 nights in November 2018
    One of the best”
    One of the best hotels I’ve stayed in in Manila. From the lobby interiors, to the room, and even the staff. All worth it. Very accommodating and customer-centric as they delivered a birthday cake to our room because it was a post-birthday staycation, and the front desk even went up our room on our behalf when we forgot something upon check-out. Housekeeping was also very hospitable. They oblige your amenities request, and anything possible in the room. They’re not stingy in terms of toiletries, and bottled waters inside the room, like other hotels are. They have an iPad in each room where you can request for housekeeping, control the AC, TV and lighting, and even check-out. Talk about fast! Breakfast is a wide spread of international cuisine. One of the best I’ve tasted. The fountain show was amazing. The pool, although not that deep, is very relaxing, with the view of Manila Bay on the horizon. Tip: request for a Manila Bay view room. You can relax in the bubble jet overlooking the bay, and watch the sunset without going out of your room. Be sure to ready your cameras!
    Reviewed November 05, 2018
    Wow! Nothing makes us happier than hearing enthusiastic words such as these from our dear guests, Colleen! We are elated on hearing how we were able to make your post-birthday stay-cation at Okada Manila an extraordinary one. Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for all of our guests. Rest assured that your commendations will be forwarded to our team at the Front Desk and Housekeeping. We are also delighted to know that you loved your room, and the resort pool with a picturesque view of the Manila Bay. The pool, The Fountain, and Medley Buffet are a top favourite among our guests, and it is great to hear that you loved them as much as our other guests do. We look forward to welcoming you back and providing you with an even more memorable stay in the future! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Show more
    Okada Manila
    9.6
    Exceptional
    Richard from Guam
    Family with young children
    Deluxe Room - Twin
    Stayed 1 night in October 2018
    Exceptional”
    Loved it! The staff helped set up our room for my wife's birthday! Unheard off! With a complimentary cake and banner! Wow! All the staff are so friendly! A concierge actually brings you over for your welcome drinks at check in and brings you up to your room when it is ready. I've stayed in so many 5 star hotels but by far the service at Okada is the best I've seen.
    Reviewed November 01, 2018
    Greetings, Richard! Thank you for letting us share in your family's special celebration! We take pride in our team members' dedication in delighting and creating extraordinary experiences for all of our guests, and it gives us great joy to hear that we were able to make the occasion a more memorable one. We look forward to welcoming you back to our property and celebrating another special occasion with you in the future! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded November 06, 2018
    Okada Manila
    10.0
    Exceptional
    Rossana from Philippines
    Family with young children
    Deluxe Room - King Bed
    Stayed 1 night in October 2018
    glamorosa”
    very nice hotel 😀special thanks to the staff albert rivero he is very accomadating to all the guest .. celebrating my birthday here in okada is the happiest celebration for me.. thanks okada you made my day more lucky i am...
    Reviewed October 15, 2018
    Thank you for sharing your wonderful experience, Rossana! We are happy to hear that our team was able to make your birthday more memorable. Your kind words truly give us great inspiration and rest assured that your commendations will be shared with Mr. Albert Rivero. Again, thank you for your positive feedback and we look forward to welcoming you again soon! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded October 19, 2018
    Okada Manila
    10.0
    Exceptional
    Camille from United States
    Group
    Junior Suite
    Stayed 2 nights in October 2018
    Excellent!! Amazing service, outstanding!”
    Checking in was a little slow, was supposed to be a 3pm check in but we were escorted to the lobby lounge and was already 3:40pm and the lady assisting us said they were having trouble getting the ok from house keeping to enter the room... lobby lounge was also slow with service, place wasn’t even full. I asked for a glass of champagne and the server didn’t know how to pour a full glass of it. I ended up with 1/3rd a glass after the bubbles. I must say after what I had paid I wasn’t happy. I expressed my disappointment to Marilyn Fajardo the manager and let me tell you guys! Marilyn immediately corrected the staff and handled the situation in the most excellent way!! I didn’t ask for it but Marilyn took it upon herself to upgrade our suite to an executive king with no extra charge! I must say guys, that made my whole trip!! Marilyn was so efficient and made sure all of our needs were taken care of along with Albert Rivera! Other than that it was a six star experience! Highly rec!!!!!
    Reviewed October 08, 2018
    Thank you for taking the time to share your honest feedback, Camille! Comments such as these serves as a constant reminder of our team members' dedication in delighting our every guest. We will make sure to personally recognize Marilyn and Albert for being ambassadors of the true Okada Manila hospitality service. We have also noted your other feedback, and we sincerely apologize for this experience. Rest assured that this will be shared with our team as we continue to strive for excellence. We look forward to welcoming you back and providing you an even more extraordinary experience in the future! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded October 12, 2018
    Okada Manila
    8.8
    Excellent
    Andrew from Singapore
    Business traveler
    Deluxe Room - King Bed
    Stayed 1 night in October 2018
    full of surprises”
    its a casino hotel, location wise - near the airport. There's a bit backstep checking in, its after 3pm not really 3pm as what they have said, but its okay receptionist were apologetic and they mabage to get the room ready after 45mina. I am about to wait at the lounge and ask for a power outlet table area as I have to charge my phone, coz i thought my room is ready at 3pm but the attendant at the lounge told me that they dont have power outlet while i am seeing someone sitting using a charger and connected to a powee outlet. The room is so nice, so big and so equipped, all complete from living, dining, closet, bar the master bedroom, vanity and toilet and shower area, 5 star indeed...all powered by one touch. View fountain is stunning! Security at level 19 is helpful for some direction. Ill definitely stay here again with my family and friends!
    Reviewed October 06, 2018
    Thank you for taking the time to share your experience, Andrew! We are delighted to know that you loved your room with a stunning view of The Fountain. The Fountain is just one of the many unique hotel features that we take pride in and we strive to make every show a magical one! Your feedback with regard to your check-in experience has been well noted, and we sincerely apologize for the inconvenience brought about by the delayed check-in. We have also addressed the incident with one of the team members at the lobby lounge. Rest assured that we continuously strive to improve our services to ensure a world-class experience for our guests. Thank you, and we hope to welcome you back with your family and friends! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded October 24, 2018
    Okada Manila
    9.2
    Exceptional
    leslie
    Couple
    Deluxe Room - King Bed
    Stayed 1 night in December 2018
    Wonderful staycation”
    The rooms are really spacious, service is great and everything in the room is accesible with just a push of a button. Had an amazing staycation!
    Reviewed December 10, 2018
    5.6
    Marc from Philippines
    Couple
    Deluxe Room - King Bed
    Stayed 1 night in November 2018
    Bad service of one attendant”
    One of the front desk officer was very heartless towards my mom in the event that we were back in her room and we got locked out and my mom is already dizzy and this front desk so my mom sitting already outside our room and he just passed by us didn’t even bother to help us out open the room instead just told us to go down to lobby and have our keys reactivated. after 15 minutes he went back and saw us again that we were not in our room yet and apparently he was able to open it we by just checking my ID
    Reviewed November 26, 2018
    10.0
    Exceptional
    sheila from Philippines
    Couple
    Deluxe Room - King Bed
    Stayed 1 night in November 2018
    The Best Experience”
    Okada, thank you so much for the wonderful experience we've had. From the super attentive and accommodating staff to your big and functional room......everything is beyond expectation. Special shout out to Frank who assisted us from the time we arrived in the hotel and the time we left. Also to Winston and Anriz of the front desk. Many thanks guys for the very professional service and the extra mile you gave us. Truly grateful! Definitely we'll see you soon, this time with our kids to appreciate what you have to offer.
    Reviewed November 18, 2018
    Greetings from Okada Manila, Sheila! Thank you for taking your time in writing such a wonderful review. We are delighted that we were able to exceed your expectations. We take pride in our team members' dedication in creating extraordinary experiences for all of our guests and it gives us great joy to hear that we were able to make your stay a memorable one. We will be sure to pass on your compliments to Frank, Winston, Anriz and our team at the front desk for embodying the true Okada Manila hospitality service. Thank you once again, and we look forward to welcoming you and your children soon! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded November 26, 2018
    Okada Manila
    10.0
    Exceptional
    Shao
    Couple
    Deluxe Room - King Bed
    Stayed 1 night in November 2018
    BEST 5 STAR HOTEL IN MANILA”
    This is the best!! I been to all other 5 star hotel including Okada's 2 major other 5 star competitors and Okada makes all other 5 start hotel look like 3 star only! Its too much of a difference!!! You cant go back to other hotels after going to Okada. Its only Okada and Okada for me in future. Others feel lower class. The service and food tastes so much better here too. Its no wonder its always sold out.. hard to find room here. Its my 1st time staying and I brought cheapest room but not only I got a room upgrade, I got x2 room upgrade. From deluxe to grand deluxe to junior suite for the 1st time stay. How lucky is this? How great is this?
    Reviewed November 15, 2018
    Wow! Nothing is more satisfactory than hearing kind words such as these from our dear guests, Shao! Thank you for taking the time in sharing your recent experience with us. We are especially elated to hear that you loved your suite upgrade, and relished in our wide selection of food. We hope to see you again in our property as we continue to open even more exciting and extraordinary offerings this year! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded November 19, 2018
    Okada Manila
    10.0
    Exceptional
    anita from United States
    Couple
    Deluxe Room - King Bed
    Stayed 2 nights in November 2018
    Excellent good customer service ”
    Very clean and friendly staff. I’ll book this hotel again
    Reviewed December 01, 2018
    Thank you for the outstanding review, Anita! Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests. We look forward to your next visit so as to provide you with an even more extraordinary stay here in Okada Manila. Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded December 10, 2018
    Okada Manila
    9.6
    Exceptional
    NOEL from Australia
    Business traveler
    Deluxe Room - King Bed
    Stayed 2 nights in November 2018
    Exceptional”
    Great fascilities good casino
    Reviewed December 01, 2018
    Thank you for your positive feedback, Noel! We strive to create an atmosphere that blends luxury and comfort, while incorporating modern technology to further enhance the overall experience of our guests. We are thrilled to hear that you find the world-class facilities and the casino as great features of Okada Manila. These are just few of the many great attractions that we have that you may explore on your next visit. We can't wait to welcome you back and hear how your experience will turn out! See you soon! Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded December 10, 2018
    Okada Manila
    10.0
    Exceptional
    Jasmin from Philippines
    Family with young children
    Grand Deluxe King
    Stayed 1 night in December 2018
    Excellent”
    The staffs were all very kind and accommodating.
    Reviewed December 09, 2018
    10.0
    Exceptional
    Ted from Philippines
    Family with young children
    Deluxe Room - King Bed
    Stayed 1 night in September 2018
    overnight in Manila”
    Very nice rooms and very friendly staff. The best hotel in Manila. The customer service and staff are outstanding.. Will visit again.. I Recommend this resort to anyone who wants exceptional service.
    Reviewed September 12, 2018
    Thank you for the outstanding review and recommendation, Ted! Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests. We look forward to your next visit so as to provide you with an even more extraordinary stay here in Okada Manila. Ivaylo I Vice President of Hotel Operations, Okada Manila
    Responded September 26, 2018
    Okada Manila
    12345
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    • Excellent location
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