Okinawa Grand Mer Resort

not bad

Friendly knowledgeable and help staffs. Always see the staff in their smiles and always helpful. Chinese and english friendly environment, no communication problem. Suggestion of itinerary and alternatives with very gd planning and times needed. Surely recommend to people to stay and surely will be back there the next time to okinawa

If book directly at hotel, for the same type of studio is about 12000 Yen. But we paid SG$220 (17800 Yen) for the same type of room. We got a shock knowing this price gap because upon check in, the hotel couldn't find our Agoda reservation. After waiting in the lobby for more than 30mins, the staff explained that they could give us the room first without the Agoda reservation, but if by the time we check out the next day, the hotel has not received the Agoda reservation, then we would pay directly to hotel. Overall, the room's size is spacious and clean. Located at the top of the hill, there is ocean view. Staff is professional and pleasant.

Clean and spacious room with balcony. Staff are very friendly. Wonderful experience.

A Hotel placed at the top of a hill and with a good view! The space are good enough, rooms are comfortable and clean. breakfast is okay. The special arrangements if you asked not to clean the room, they will give a souvenir to you. I like this very much that we can support to protect the environment! Car park is free. Staff is nice and speak English good.

You can't beat the value for this hotel. Unfortunately, it's up on a hill so if you don't have a car it can be a challenge to get there. Having said thay you have a great view of Okinawa. Staff is very friendly!

The room is really large by Japanese standards and clean. The hotel is centrally located and is within 5 min drive to a large AEON mall.

No warmer in rooms, hotel crowded with large groups of Japanese school children who were rowdy and inconsiderate to travellers with luggages, poor signages/directions along dark roads to hotel especially for self-driving drivers. Parking was relatively far away from main hotel building when we arrived hotel about 7 pm plus, though staff personally guided us to the carpark with a van and drove us back.

Old building. Booked a room with breakfast but the hotel front desk stated that the kids are not included in the package. Showed them the agoda booking form. But they insisted that they are not included. Need to state clearly especially when booking with breakfast.

We very enjoy time over there. And very Good memory in okinawa. Good place and good staff and nice service. Just one thing is near by hotel, nothing local market by walk. But you hire van can goto city around 1km.

Staff look like don’t want service can’t answer any questions Can’t reserve any restaurant it’s full and can reserve the next 2 day but no answer you can get it or not

Rooms are clean, really lucky that being upgrade to really big room(i dun believe i can pay this price and get a relatively big room in Japan). Staff are nice. if u stay for 2 nights+ and dun request for housekeeping clean up, u will receive a little gift! lots of parking lot!

Discounted buffet breakfast was good with lots of local food, room was big and clean,service was very good, they came to setup our futon beds every night. The only disappointment was the swimming pool wasn't available. It was closed down because windows were broken due to the typhoon from a month ago.

Very friendly staff and great service

A modern hotel with spacious room and friendly staff.

Overall good

The voice from other guests were very noisy, but that is not the situations hotels can control. I had already responded to front desk, they replied will handle this. However, I appreciated the help. I think I will choose again when I travel to Okinawa.

I stayed in the Japanese style room. It is a great room. Well spacious and clean. Staffs offered us priority parking, just right beside hotel main entrance, because we have a young children travelling with us. Well considerate staff. Even upon my confirmation of the room, the staff aware that i am travelling with a young children, they offer to out me at the corner room so that the smoke will not reach my balcony. Another well considerate staff. "Great job" to the 2 staff.

I am pleasantly surprised by the top notched services offered by Meeks for ensuring I have a comfortable stay with my family even before my arrival. The room size is huge by Japanese standard, excellent cleanliness and high floor view the way I want. I can watch the sea afar from the balcony. The location is ideal for those who drive around Okinawa for it is somewhere at the middle and is accessible to many places of interest. It may not have a sea view but that's not important since we are often on the move. Parking is always available when I need it at the hotel. The breakfast spread is good but we get bored of eating the same things for 5 days. The hotel actually gives you discount voucher for you to eat at various eateries within the hotel. We thoroughly enjoyed our stay with Okinawa Grand Mer Resort.

1 year old baby loved the Japanese style room as he can walk and play around. The hotel provides good services for family with baby and kids. They offered the nearest parking for us. But the location of the hotel is not very convenient and it is difficult to find.