Travelling to China? Read all updated requirements before you book.

8.8

Excellent
/10
(5,451 reviews)See what guests said
Housekeeping19
Breakfast12
Garden10
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Mitsukoshi Department Store

10 m

Tots - The Original Toy Store

90 m

Pink Home Club

130 m

Shanghai Qigong Institute

150 m

St Nicholas Church

160 m

Popular landmarks
Former French Concession

1.3 km

Shanghai Museum (Shanghai Bowuguan)

1.8 km

Nanjing Lu (Nanjing Road)

2.6 km

Yu Garden (Yuyuan)

2.9 km

The Bund (Wai Tan)

3.7 km

Closest landmarks
YY’s Bar

110 m

Windows Bar

180 m

California Club

280 m

Muse at Park 97 Club

300 m

Hua Yang Nian Hua Shop

310 m

Okura Garden Hotel

"Firstly, the hotel is in a great location close to several train stations and right in the heart of the French concession."

Phelim - January 3, 2021
Superior Queen - View Okura Garden Hotel
Entrance Okura Garden Hotel
Lobby Okura Garden Hotel
See all 186 photos

Removed from saved list

2021

Okura Garden Hotel

58 Mao Ming South Rd, Xintiandi and Huaihai Rd, Shanghai, China, 200020 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Xintiandi and Huaihai Rd, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the current COVID-19 situation in Shanghai, all guests are strictly refrained from taking any food ordered from outside into the hotel until further notice."
  • 400 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Value for money8.3
Distance to city center0.0 km
Location rating9.0
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport12.3 km

Rooms available at Okura Garden Hotel

Excellent
Room comfort & quality

8.7

Executive Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Queen
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Single Deluxe
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 single bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Gao Ji Yuan Jing Shuang Chuang Fang
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Hao Hua Tao Fang
...
  • Room size: 72 m²/775 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Okura Garden Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Okura Garden Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Okura Garden Hotel?

Okura Garden Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Okura Garden Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Okura Garden Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 240 CNY per day. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Okura Garden Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Okura Garden Hotel. A selection of food types including full american and asian breakfast options is available for guests. There's an additional charge of 220 CNY for adults and 110 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Okura Garden Hotel?

Okura Garden Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Okura Garden Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Okura Garden Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Okura Garden Hotel?

On-site venues and convenient event services make Okura Garden Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Okura Garden Hotel?

Okura Garden Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Okura Garden Hotel?

The closest train, metro, or bus station to Okura Garden Hotel is Middle Huaihai Road Metro Station, 420 m away.

What restaurants are nearby Okura Garden Hotel?

Restaurants including ShanLi (MaoMing South Road), Fengyu Shengjian Restaurant and Mo-Mo MuChang are popular in Okura Garden Hotel’s neighborhood which is known as Xintiandi and Huaihai Rd.

What popular shopping places are close to Okura Garden Hotel?

Shopping options in Okura Garden Hotel’s Xintiandi and Huaihai Rd neighborhood include Mitsukoshi Department Store, OPA department Store and Parkson Shopping Center (HAI).

What are popular attractions near Okura Garden Hotel?

Okura Garden Hotel’s location in the Xintiandi and Huaihai Rd neighborhood makes it close to famous attractions including Former French Concession, Xintiandi and Riverside Promenade (Bingjiang Da Dao).

What popular natural sightseeing spots are close to Okura Garden Hotel?

Okura Garden Hotel’s nearby natural sights include King Albert Apartments and Cite Bourgogne located in the same Xintiandi and Huaihai Rd area.

Show more questions
See map

Explore the neighborhood

What people love about Okura Garden Hotel

  • 8.4

    Excellent
    Location

    "Firstly, the hotel is in a great location close to several train stations and right in the heart of the French concession."

    Phelim

    |

    January 3, 2021

  • 8.4

    Excellent
    Staff 

    "The staff were friendly and helpful on check-in and other than that we didn’t really have much to do with them."

    Phelim

    |

    January 3, 2021

  • 9.6

    Exceptional

    "I have done a Shanghai staycation here a few times and it is one of the cleanest hotels I've been to in China."

    Karen

    |

    November 21, 2020

Property ranking|Compared to 809 Shanghai properties
See all rankings
Room comfort score
8.7/10
Location score
9/10
Service score
8.7/10
Cleanliness score
8.9/10
Better than
97
%
of Shanghai properties
Better than
94
%
of Shanghai properties
Better than
94
%
of Shanghai properties
Better than
93
%
of Shanghai properties
Overall rating:

8.8

Excellent
5,451 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.0
Read all reviews >
What travelers say they love:
The location is great for shopping, night life on Julu Rd.
Karen from China
Solo traveler
More about Okura Garden Hotel

More about Okura Garden Hotel

Okura Garden Hotel

See the best of Shanghai with a stay at Okura Garden Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Okura Garden Hotel puts numerous activities at your fingertips, with its convenient location just 3.7 km from the The Bund (Wai Tan).
The range of services provided by Okura Garden Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Shanghai.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Okura Garden Hotel are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms.
Okura Garden Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Okura Garden Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Have some relaxing fun with family and friends at the library. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Shanghai. Pose in front of Oriental Pearl Tower located 4.4 km away, and you can always show your friends the time you went to Shanghai. Engage in the city's best art at Shanghai Museum (Shanghai Bowuguan) located 1.7 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Rooms here are cheaper than 95% of accommodations in the city.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

Show more
Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

27 mentions

Housekeeping

22 mentions

Food & Dining

10 mentions

Swimming Pool

5 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service

Available in all rooms

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Extra long bed
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Locker
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
  • Window
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

The Rose Coffee Shop

  • Cuisine: American
  • Menu: A-la-carte

Yamazato Japanese Restaurant

  • Cuisine: Japanese
  • Menu: Buffet
Location
58 Mao Ming South Rd, Xintiandi and Huaihai Rd, Shanghai, China, 200020
Exceptional
Location

9

Airports

  • Shanghai Hongqiao International Airport (SHA)
    12.3 km 30 min drive
  • Shanghai Pudong International Airport (PVG)
    34.2 km 49 min drive

Public transportation

  • Middle Huaihai Road Metro Station
    430 m 3 min drive
  • South Shaanxi Road Metro Station
    550 m 2 min drive

Hospital or clinic

  • Shanghai Youdian Hospital
    630 m 5 min drive

Shopping

  • South Bund Soft Spinning Material Market
    3.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Former French Concession
    1.3 km
  • Shanghai Museum (Shanghai Bowuguan)
    1.8 km
  • Nanjing Lu (Nanjing Road)
    2.6 km
  • Yu Garden (Yuyuan)
    2.9 km
  • The Bund (Wai Tan)
    3.7 km
  • Oriental Pearl Tower
    4.4 km
  • Shanghai Tower
    4.6 km
  • Shanghai World Financial Center
    4.8 km
  • Shanghai Disneyland
    21.1 km
  • Zhujiajiao Ancient Town
    40.4 km

Nearby landmarks

  • Mitsukoshi Department Store
    10 m
  • Tots - The Original Toy Store
    90 m
  • YY’s Bar
    110 m
  • Pink Home Club
    130 m
  • Shanghai Qigong Institute
    150 m
  • St Nicholas Church
    160 m
  • Windows Bar
    180 m
  • Guandii Club
    260 m
  • OPA department Store
    270 m
  • Huaihai Road Commercial Street
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • For room type below deluxe room, an additional charge RMB50 per entry per person will be required for use of the Swimming Pool.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:30

Getting around

  • Airport transfer fee800 CNY
  • Distance from city center0.0 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)220 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors34
  • Number of restaurants3
  • Number of rooms 478
  • Room voltage220
  • Year property opened1989
  • Most recent renovation2014

Parking

  • Daily parking fee240 CNY
Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Due to the current COVID-19 situation in Shanghai, all guests are strictly refrained from taking any food ordered from outside into the hotel until further notice.

The admission fee to Health Club for guests who stay in Superior Room would be CNY 50 per time per person.

Reviews of Okura Garden Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.3
Location9.0
Room comfort and quality8.7
Service8.7
Value for money8.3
High score for Shanghai
Rating
9+ Exceptional (428)
8-9 Excellent (289)
7-8 Very Good (214)
6-7 Good (58)
<6 Below Expectation (57)
Time of the year
Mar - May (281)
Jun - Aug (251)
Sep - Nov (263)
Dec - Feb (251)
All guests (1,546)
All room types
All languages

Show reviews that mention 

Showing 1,046 verified guest comments
12345
9.7
Exceptional
Roy from Australia
Solo traveler
Stayed 1 night in November 2011

Top Class Attention to Travellers”

Attentive staff and clean rooms

THe Okura Garden exterior keeps the looks of old Shanghai, tucked away behind a garden and yet conveniently located with many high end shops and very reasonably priced restaurants within walking distance. Checking into the cozy Okura Garden is like getting back home, with staff welcoming you with open hands. Everyone from the bellboy, reception staff, cleaning and restaurant staff greet you with a smile, something that is not often accorded to travellers staying at other hotels. Naturally, rooms are clean despite the many years the building has been standing although a renovation could make it even better.

Reviewed December 12, 2011

See room deals

9.0
Exceptional
Michael from United States
Couple
Stayed 3 nights in December 2012

Great overall experience ”

Very comfortable beds and great central location

This is the second time I stayed at the Okura Garden Hotel in Shanghai and I enjoyed both experiences very much. The facilities were impressive with comfortable beds with an extensive cable TV selection. The breakfast buffet was one of the best that we have had in our wide travels to date, providing for a great beginning to our days. The only downside to this hotel is that they charge customers to use the gym and the pool, this slightly tainted my experience as the Okura purported itself to be a five star hotel, this level in my experience should never charge for this service. However overall, still a very comfortable stay at a beautiful hotel.

Reviewed December 23, 2012

See room deals

10.0
Exceptional
Tom from United States
Solo traveler
Superior Twin
Stayed 4 nights in November 2019

Jocelyn”

We couldn't have been happier with Okura Garden Hotel. It was an oasis at the end of a long months trip through Asia. The French Concession area where the hotel is, is charming and much quieter than the Bund area. The hotel was beautiful. I had requested a room on a higher floor to avoid noise and traffic and they placed me on the 17th floor with a spectacular view of the city. The Guest Services helped us at every turn, from making reservations at restaurants to calling for taxis. All the staff were courteous and patient with us as we did not speak mandarin. I'd gladly choose this hotel again if I'm in Shanghai!

Reviewed November 23, 2019

See room deals

Dear Tom, We are very honoured to receive you great feedback and delighted on being your host during your journey to Shanghai. Seeing our guests as happy and satisfied as you is definitely the greatest reward for our daily work. We would be pleased to welcome you back anytime soon. Warmest regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded November 24, 2019
Okura Garden Hotel
9.0
Exceptional
Shinobu from Japan
Couple
Deluxe Room
Stayed 2 nights in June 2014

Best Chief Concierge Mr. Shen”

good location, nice and cosy room, and friengly & professional staff

Lived in Shanghai for a year in the past, and knew the convenience of the hotel location, so booked Okura Garden Hotel. During my stay, my husband left his camera in a taxi. We didn't take a receipt and had no idea about the car number plate or even the name of the taxi company. Very professional concierge team helped us to check the CCTV record, and identified the taxi we got off at the entrance of the hotel, and managed to locate the camera. It only took half an hour for an entire searching process, and it was nothing but professional. I would like to show my appreciation especially to Mr. Shen the chief concierge.

Reviewed June 11, 2014

See room deals

9.2
Exceptional
Charles from Singapore
Couple
Executive Room
Stayed 3 nights in June 2018

Okura staff are very responsive and responsible to customer .”

Okura Hotel stands out because of its staff . There are many five star hotels in Shanghai but their staff may not provide service which are comparable to the best . Our experience of staying in Okura makes us appreciate dedicated, sensitive and caring staff . When things go wrong the management is immediate at problem solving . We did not have to wait or get frustrated with our problems . Hotel facilities in all five star hotels in Shanghai are really good . However , if you want a hotel which looks after you throughout your stay and assist you with unexpected problems Okura fits the bill . We have stayed in Shanghai on and off for five years and tested quite a number of hotels .

Reviewed June 23, 2018

See room deals

Dear Charles: Thank you so much for choosing Okura Garden Hotel Shanghai and taking your valuable time to share with the Agoda community. We are delighted to learn that you’ve enjoyed the overall experience and thank you for highlighting our service. Rest assured I will share your kind words with our team and I hope that we will have the opportunity to welcome you again during your next business trip to Shanghai. Once again, thank you very much for kind words! With best regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded June 24, 2018
Okura Garden Hotel
8.3
Excellent
HsiLing from Singapore
Business traveler
Stayed 3 nights in March 2012

Garden in the city”

Lovely tranquil garden, warm and well informed service staff

This was not my first time staying in okura garden. Located right in the centre of Huai Hai road, in the midst of Shanghai tourist and shopping belt, okura garden beckoned with peace and serenity. Upon entering the compound, a sense of calmness, security and home coming overwhelmed. Service has been attentive yet unobtrusive, friendly and professional. This time round, I encountered a small hiccup. The room temperature was way warm. I made a call to front desk to have it checked and was told the they would look into it and would adjust accordingly. I was assured that this will be done in abt 15 min. I left it as such and went to take a long shower. After my shower, to my dismay, the room was just as hot as it before! That was past midnight already, and i made a second call. Technicians and managers were sent to my room, did a check and told me it was 35 degree celcius! They quickly fixed the problem and even brought me a portable airconditioner to make sure the night went well. It was a hiccup, but I would still recommend okura garden to my friends who are visiting shanghai.

Reviewed May 12, 2012

See room deals

9.7
Exceptional
Cheung from Hong Kong SAR, China
Solo traveler
Deluxe Room
Stayed 1 night in March 2013

True 5 star hotel with great hospitality”

the japanese style strict management of the hotel

This is my first time going Shanghai and my first stay in this lovely hotel. I read a book written by Mr. Choi Lan (a Hong Kong guy who knows luxury lifestyle very well), the book's name was "the hotel you must live in your life" and he recommended this hotel in Shanghai to the readers. The hotel was French people's clubhouse in 1920s, there is a big garden in front of the hotel and the view is very nice. In 1950s, Mr. Mao was there walking around as well. Though you cannot see the riverview from the hotel and it takes 10 mins cab drive to reach the famous waterfront, I think it still worth to live in the hotel (the price provided by Agoda is really cheap and worth!!). I love the Japanese hot spring powder they provided in the suite's bathroom, it was really nice!! The hotel staff were very nice and helpful, I could always see a smile from their face. Definetly I will stay in this hotel again once I go to Shanghai again.

Reviewed March 07, 2013

See room deals

10.0
Exceptional
Benjamin from United States
Family with young children
Deluxe Room
Stayed 3 nights in March 2018

One of the best in the city”

Okura Garden Hotel provides top-notch, reliable, and impecable service in all aspects. All the staff is courteous, committed, and efficient. You can really call Okura a home away from home. I will certainly use this hotel at my next visit to Shanghai. Thanks very much, Okura.

Reviewed April 05, 2018

See room deals

Dear Benjamin: Thank you so much for choosing Okura Garden Hotel Shanghai to stay and for taking your valuable time to share with the broader Agoda community. We constantly strive to treat our guests like family and we very much appreciate your recognition of our attentive and professional service. Being a ‘home away from home’ is the best compliment a hotel can get! We look forward to seeing you again on your next visit to Shanghai. Warmest Regards Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded April 09, 2018
Okura Garden Hotel
9.7
Exceptional
Ettore from Italy
Business traveler
Deluxe Room
Stayed 1 night in May 2012

Great location and amazing features”

Everything is perfect

it was my second time in this hotel and i just can confirm my review of last month ... everything absolutely perfect. i'll be in shanghai again in june and for sure i'll book a room at the okura garden hotel.

Reviewed May 21, 2012

See room deals

9.7
Exceptional
Peter from United Kingdom
Business traveler
Stayed 2 nights in April 2012

Hotel breathing calm and elegant perfection”

Rooms and breakfast buffet options

the okura garden is a haven of quiet, elegant and helpful efficiency, as experienced before. restaurants good but expensive. go eat at the noodle houses or even pizza hut nearby!! the garden is worth visiting. convenient for most shopping needs. the hotel compares well with the original okura in tokyo.

Reviewed May 04, 2012

See room deals

9.2
Exceptional
wee from Malaysia
Business traveler
Stayed 4 nights in June 2016

Consistently good quality”

i have stayed at the Okura Garden many times and the hotel has been consistently good. The food and beverage outlets is good and the service is good. This is to be expected of Japanese hotels. The only downside is that the Gym is not free for hotel guests. I pay 50 RMB for every use. However, the equipment is well maintained and the gym facility is good.

Reviewed June 27, 2016

See room deals

8.0
Excellent
Qi from China
Business traveler
Deluxe Room
Stayed 2 nights in July 2013

Pleasant and comfortable trip”

affordable 5-starred hotel, central location, free-wifi

I've spent a memorable weekend at Okura Garden Hotel. The service is excellent, the view is fantastic, and the food is delicious. Every thing lives up to its 5-starred hotel title, except for price, which only cost me RMB 600 per night. I will definitely consider staying there once I come to Shanghai, and I'm expecting to have a taste of the Japanese restaurant there.

Reviewed August 01, 2013

See room deals

10.0
Exceptional
Alejandro from Spain
Solo traveler
Single Deluxe
Stayed 2 nights in April 2019

A Classic reference hotel in the heart of Xintiandi”

I have stayed in other Okura hotels and never disappointed me. Garden Hotel offers a comfortable place to stay with wide rooms, great service and a big beautiful garden to enjoy in the mornings. The noodle service by night is a great remedy when jet lag kills your night.

Reviewed April 30, 2019

See room deals

Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Guest Service Team

Responded April 30, 2019
Okura Garden Hotel
10.0
Exceptional
Margaret from United States
Solo traveler
Stayed 7 nights in May 2016

Comfort in beautiful and convenient spot”

The Okura Garden is an historic hotel located within its own garden on a major tree-lined street, near premium shopping, subway, restaurants. Well-run. Quiet, comfortable room. "With breakfast" rate an excellent value.

Reviewed May 26, 2016

See room deals

8.7
Excellent
david from United Kingdom
Solo traveler
Stayed 2 nights in March 2013

the best hotel in shanghai”

superb location and service

the hotel is the best in shanghai but they are gradually introducing wi fi to all rooms, try and book above floor 22 as of today's writing at the price i paid it's a bargain and the garden hotel is always my hotel of choice when I come to shanghai

Reviewed March 11, 2013

See room deals

9.0
Exceptional
Robert from United States
Family with teens
Stayed 3 nights in April 2012

perfectly ok, but not perfect”

Location, Breakfast, Friendly Staff

The hotel was perfectly fine, and we would probably stay there again if we had to do it all over again. Compared to other 5 star hotels we stayed at during a trip to Asia, the Okura was the only one to have a small hiccup on check-in. We also found the pillows on the bed kind of small and flat. These are small issues. Big picture, the hotel was a very good experience.

Reviewed April 16, 2012

See room deals

9.0
Exceptional
Jaakko from Finland
Solo traveler
Stayed 4 nights in July 2012

good hotel with wonderful location”

location and service

Was a nice stay in Shanghai with convinient located hotel in central shanghai but a very quite zone! Unlike in Europe when people use a credit card garantee for any potential expenditures during the stay, this hotel asks for a cash deposit of 500 each day, which was a surprise to me. Will be great if the hotel tells this during the booking since a foreigner traveller may not have this much cash on Day 1 in Shanghai. Overall happy with the stay and would go back.

Reviewed August 10, 2012

See room deals

10.0
Exceptional
liping from United States
Business traveler
Stayed 3 nights in May 2013

The best hotel ever.”

Great staff, great food, fastest internet anywhere.

This was my second time staying here at Okura and I love it. Its very affordable and everything is so perfect. English speaking staff everywhere. Breakfast buffet could use some new items for western eaters but still okay. One of the friendliest hotels you will stay at.

Reviewed May 30, 2013

See room deals

9.7
Exceptional
PETER from Ireland
Couple
Deluxe Room
Stayed 3 nights in February 2013

Excellent hotel and service”

facilitiies, friendly staff and good cuisine

this is a wonderful hotel, with all the superior aspects of japanese politeness, service and concern for guests very much evident at every level. another agreeable experience of our three-day stay there was that most of the staff spoke pretty good english. would recommend the okura to anyone who wishes to have a relaxing time away from paramount reality.

Reviewed February 26, 2013

See room deals

9.6
Exceptional
Karen from China
Solo traveler
Deluxe Room
Stayed 1 night in November 2020

Consistently comfortable”

I have done a Shanghai staycation here a few times and it is one of the cleanest hotels I've been to in China. The bed is slightly softer than most. The location is great for shopping, night life on Julu Rd. and exploring the former French Concession area.

Reviewed November 21, 2020

See room deals

Dear Karen, Thank you very much for staying at Okura Garden Hotel Shanghai. We are appreciated to your feedback! It’s a pleasure to read that you were very content with our location,with room's cleanness as well as with furniture .We look forward to welcoming you back again in the near future! Kind regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded December 20, 2020
Okura Garden Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss