Okura Garden Hotel
2018

Okura Garden Hotel

58 Mao Ming South Rd, Xintiandi and Huaihai Rd, Shanghai, China
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     Okura Garden Hotel

    Okura Garden Hotel Reviews

    8.6
    Excellent
    /10
    (1244 reviews)See what guests said
    10.0
    Exceptional

    "Okura Garden Hotel provides top-notch, reliable, and impecab..."

    Benjamin

    -

    April 5, 2018

    8.8
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Okura Garden Hotel

    Things you'll love

    • 290 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Shanghai

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Mitsukoshi Department Store10 m
  • Tots - The Original Toy Store90 m
  • YY’s Bar110 m
  • Pink Home Club130 m
  • Shanghai Qigong Institute150 m
  • St Nicholas Church160 m
  • Windows Bar180 m
  • Huaihai Road260 m
  • Guandii Club260 m
  • OPA department Store270 m
  • 6 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.2
    Distance to city center0.0 km
    Location rating9.0
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport13.2 km

    Rooms available at Okura Garden Hotel

    8.7
    Excellent
    Room comfort & quality
    Suite Room
    Suite Room
    ...
    • Room size: 58 m²/624 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
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    Executive Room
    Executive Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Superior Single
    Superior Single
    ...
    • Room size: 29 m²/312 ft²
    • Garden view
    • 1 single bed
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    Superior Queen
    Superior Queen
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Connecting Room
    Connecting Room
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    • 4 single beds
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Deluxe Suite(Twin Bed)
    Deluxe Suite(Twin Bed)
    ...
    • Room size: 71 m²/764 ft²
    Enter dates to see prices
    Deluxe City-view Room
    Deluxe City-view Room
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Have a question for Okura Garden Hotel?

    What people love about Okura Garden Hotel

    • 7.2
      Very good

      "Great location."

      Dorothy G.

      |

      January 9, 2018

    • 10.0
      Exceptional

      "All the staff is courteous, committed, and efficient."

      Benjamin

      |

      April 5, 2018

    • 8.4
      Excellent

      "Staff friendly and helpful."

      Terence L.

      |

      November 10, 2017

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    More about Okura Garden Hotel

    More about Okura Garden Hotel

    10.0
    Exceptional

    "Nice boxes, just the thing for gifts, ready for collection t..."

    Frederick

    |

    February 22, 2018

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Nearest Metro is just a brisk 5 minutes walk from the hotel."

    Hansing

    |

    January 4, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Hong Kong Tang Palace (Changle Road)
    120 m Chinese
    Chun Restaurant
    200 m Chinese
    JinXian Ge
    210 m Chinese
    American cuisine
    American cuisine
    Legends Bar & Restaurant
    480 m American
    The Grumpy Pig
    560 m American, Chinese, Japanese
    Madison
    730 m American, Contemporary, Gastropub
    Asian cuisine
    Asian cuisine
    Jin Lu
    100 m Asian, Chinese
    The Tandoor
    100 m Asian, Halal, Indian
    Pho Real (Fu Min Road)
    270 m Asian, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Okura Garden Hotel from real guests

    Agoda Reviews (1244)
    8.6
    /
    10
    Cleanliness8.8
    Facilities8.2
    Location9.0
    Room comfort and quality8.7
    Service8.7
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (1244)
    All room types

    Show reviews that mention 

    Showing 942 verified guest comments
    12345
    9.2
    Exceptional
    Si from Singapore
    Couple
    Superior Queen
    Stayed 4 nights in June 2018

    Great hotel with good location”

    Hotel was great with a lot of Japanese tourist/business people staying here. Room was very clean and convenience store is just 5 minutes walk away. Recommend to use mobile apps to get any taxi as taxi hardly turn in during peak hours.

    Reviewed June 21, 2018

    Dear Si, Thank you for choosing Okura Garden Hotel Shanghai as your recent stay and leaving such a wonderful review with us. We're thrilled to learn that you enjoyed our room and location. We look forward to welcoming you again in the near future. Kind regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

    Responded June 22, 2018
    Okura Garden Hotel
    7.2
    Very good
    Hansing from Malaysia
    Couple
    Superior Twin
    Stayed 3 nights in December 2018

    Well location but room needs upgrade”

    Nearest Metro is just a brisk 5 minutes walk from the hotel. Nearby are several eateries offering local and western food, and as well as a number of coffee outlets including a Starbucks. A handful of large shopping malls are within walking distance, one offering high end brands. Buffet breakfast offers a good selection of choices ranging from local, Japanese and Western fare. If room includes breakfast, guests can also have Japanese breakfast at the Japanese restaurant. However if you are a big eater, I suggests going for the buffet breakfast over the Japanese breakfast. Rooms are decent size and clean, and well supplied with tea and coffee. However the bathroom needs to be upgraded as current fittings and design looks dated. Overall, this hotel offers good value and a comfortable stay.

    Reviewed January 04, 2019

    Dear Hansing, Thank you for taking valuable time to sharing your feedback with us. We are delighted to know that you enjoyed our easy access to the metro, restaurants and shopping malls and breakfast. We would thank you for pointing out our deficiencies of our rooms so that we can make improvements to get your higher scores. We hope to welcome you again here with us in the not too distant future. Warmest regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

    Responded January 05, 2019
    Okura Garden Hotel
    8.0
    Excellent
    Fanny from Hong Kong
    Solo traveler
    Superior Queen
    Stayed 3 nights in March 2018

    Great place to stay”

    Historical building, great location to stay

    Reviewed March 07, 2019

    Dear Fanny, Thank you very much for your stay in Garden Hotel Shanghai. And we are delight with your positive reviews. The location of our hotel to other amenities is great and the proximity of line 1 subway station is another plus for the traveler. The red tourist bus also darts past the hotel. Our hotel is equipped with so many restaurants to choose from and a boutique shopping experience.Hope to see you soon in the future. Okura Garden Hotel

    Responded March 08, 2019
    Okura Garden Hotel
    9.6
    Exceptional
    William from Indonesia
    Business traveler
    Superior Twin
    Stayed 3 nights in August 2017

    Our favorite hotel in Shanghai”

    Stayed here a few times already. Very centrally located with great public transports and good shopping and the best restaurants nearby. Hotel refunded us 2 nights because our flight was grounded in Guangzhou due to Hurricane. What an exemplary customer service! Will come back again.

    Reviewed September 04, 2017

    Dear Guest, We are very pleased to have your positive comments regarding your stay at Okura Garden Hotel Shanghai. Your feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience with us. Best Regards

    Responded September 18, 2017
    Okura Garden Hotel
    9.2
    Exceptional
    wee from Malaysia
    Business traveler
    Stayed 4 nights in June 2016

    Consistently good quality”

    i have stayed at the Okura Garden many times and the hotel has been consistently good. The food and beverage outlets is good and the service is good. This is to be expected of Japanese hotels. The only downside is that the Gym is not free for hotel guests. I pay 50 RMB for every use. However, the equipment is well maintained and the gym facility is good.

    Reviewed June 27, 2016
    9.6
    Exceptional
    Kentaro from Japan
    Business traveler
    Superior Queen
    Stayed 3 nights in January 2016

    Great location and Japanese fluency”

    Many of their staff speak fluent Japanese, so well suited for Japanese guests who are not comfortable speaking other languages. Location is very convenient with many amenities just a walk away. Rooms are clean, well equipped and staff are very polite. Breakfast at the second floor Japanese restaurant is authentic Japanese style, with very good quality.

    Reviewed January 25, 2016
    9.0
    Exceptional
    Shotaro from Japan
    Couple
    Stayed 1 night in July 2014

    Slick Japanese Luxury Hotel”

    Location, classy and Japanese breakfast

    Stay was very good - the room was fresh and we had a Garden view which was really nice. One thing is that I was disappointed at the fitness center the fact that you had to pay 50RMB extra per person...usually it would be included with the hotel fee. Overall, this place was very comfortable, and another downside is that it is hard to wake up because the beds are so comfortable!

    Reviewed August 13, 2014
    9.0
    Exceptional
    Shinobu from Japan
    Couple
    Deluxe Room
    Stayed 2 nights in June 2014

    Best Chief Concierge Mr. Shen”

    good location, nice and cosy room, and friengly & professional staff

    Lived in Shanghai for a year in the past, and knew the convenience of the hotel location, so booked Okura Garden Hotel. During my stay, my husband left his camera in a taxi. We didn't take a receipt and had no idea about the car number plate or even the name of the taxi company. Very professional concierge team helped us to check the CCTV record, and identified the taxi we got off at the entrance of the hotel, and managed to locate the camera. It only took half an hour for an entire searching process, and it was nothing but professional. I would like to show my appreciation especially to Mr. Shen the chief concierge.

    Reviewed June 11, 2014
    9.0
    Exceptional
    Daniel from United Kingdom
    Business traveler
    Deluxe Room
    Stayed 3 nights in May 2014

    Always the best choice in Shanghai”

    classic & elegant, quiet suroundings, attentive staff

    Garden Hotel is formerly the French International Club with many stories and history to tell ... the Rose cafe is formerly the bowling centre, the sunken lobby bar is the indoor swimming pool, the business centre is library before etc. You should take a hotel tour to explore more. Perfect 10 for Japanese elegant and subtle hospitality service. I will definitely stay here if I could afford as sometimes the room rates are quite expensive.

    Reviewed May 22, 2014
    8.3
    Excellent
    Supat from Thailand
    Business traveler
    Stayed 2 nights in March 2014

    Good location”

    Good location, room is clean and staff is freindly

    Almost good and like it. We have changed many hotel in this city but now may be we got the right one. Not so busy area but can walk around for shopping and many Resturant around. Breakfast charge per person a bit too high.

    Reviewed March 17, 2014
    8.0
    Excellent
    Shirley from Singapore
    Business traveler
    Deluxe Room
    Stayed 2 nights in September 2013

    Shopping & train station within walking distance!”

    Accessibility, Shopping district, Tennis courts

    Had a very nice stay, staffs are hospitable, room is spacious and clean with great city view, two tennis courts easily available on weekdays, walking distance to train station, shops are everywhere within walking distance and Xintiandi is just few minutes away by taxi or 15mins by walking. The international section of the breakfast menu however can be improved.

    Reviewed September 30, 2013
    9.7
    Exceptional
    Lai from Hong Kong
    Business traveler
    Stayed 3 nights in July 2013

    Perfect hotel”

    Efficient hotel magement, professional staff and service, Great garden view

    This is my first business trip to Shanghai. My biz associates booked this hotel for me and I think the price is good for the things it gave me - good service, nice and well-trained staff, hefty breakfast included, French style of the hotel building. I will request for staying at the same hotel in my next visit, whether it's business or pleasure.

    Reviewed July 25, 2013
    8.3
    Excellent
    Chong from Malaysia
    Couple
    Deluxe Room
    Stayed 4 nights in January 2013

    Lovely hotel in great location.”

    Good city view & good service in general.

    All hotel features are fine with this hotel except there's no wifi cover in the hotel room which is a bit of incovenience. The service is good in most of the areas but can be better if you can have a few more of 'Hua Wen Wei' (suppose he's a captain from Rose) alike, with lots more personal touch ! Overall, it's a great hotel and we enjoyed our 4 nights' stay.

    Reviewed February 03, 2013
    8.3
    Excellent
    Eden from Philippines
    Couple
    Stayed 4 nights in July 2012

    Great Hotel”

    Location

    We really enjoyed our stay. The staff were friendly, and can communicate well in english. The hotel is near the train station. The rooms were spacious and comfortable, the restroom was also nice with japanese stye lavatory.

    Reviewed July 16, 2012
    9.0
    Exceptional
    Eden from Philippines
    Solo traveler
    Stayed 3 nights in July 2012

    Great Hotel”

    location

    The hotel had great service. the staff were friendly and was able to communicate well in english. the rooms were clean, spacious and comfortable. the hotel was near the train station so it's convenient. i enjoyed my stay and will definitely come back

    Reviewed July 16, 2012
    8.0
    Excellent
    Guy from United Kingdom
    Business traveler
    Stayed 6 nights in June 2012

    Very good location, hotel very pleasant”

    Location, the garden area

    Nice hotel. The location is very good for restaurants, shopping etc. The hotel has a very nice garden area which is unusual in downtown Shanghai. The hotel is quite old as it is one if the original hotels in Shanghai. Despite this it doesn't feel too dated and retains its charm. However be aware that there is no wifi in the gym and they also charge you to use the gym. As a business traveller I find both these items inconvenient.

    Reviewed June 14, 2012
    9.0
    Exceptional
    Alexander from Austria
    Business traveler
    Stayed 2 nights in April 2012

    Great Location”

    Location

    good hotel with a perfect service. the location is definitely worth mentioning since it is in the middle of the city with lot of shop, bars and restaurants around. very convenient to go anywhere in downtown shanghai. the service of the hotel is fantastic and very considerate! i really enjoyed that. unfortunately the rooms aren't as nice as they used to be, they are not quite old and definitely need a refurbishment. overall i enjoyed my stay.

    Reviewed May 23, 2012
    10.0
    Exceptional
    Tan from Singapore
    Group
    Stayed 3 nights in April 2012

    Super great hotel ”

    Location is super , staffs are helpful and friendly

    I am glad we have picked this hotel . Our stay there was wonderful . Room is big and clean. Shower water pressure is good and overall experience is great. We will certainly stay in this hotel when we are back in shanghai .

    Reviewed April 19, 2012
    9.0
    Exceptional
    Guy from United Kingdom
    Business traveler
    Stayed 2 nights in March 2012

    Excellent hotel and location”

    Location is very good and the restaurants and facilities are excellent.

    I stay at the hotel regularly and as always it is a very good experience. The facilities are excellent and the staff are extremely good. The only point that dissapointed me this stay was the fact that they are now charging for use of the gym which considering the room rates i think is very poor.

    Reviewed March 28, 2012
    6.4
    Good
    Andrew from New Zealand
    Family with teens
    Superior Twin
    Stayed 2 nights in February 2019

    Surprises of extra charges”

    We were charged to use the swimming pool. We booked for 4 people with the condition "breakfast included" but we were charged for my younger daughter. The room facilities were old. The shower experience was rather disappointing, including shower over bath and very low water pressure. Breakfast was good. Excellent location - close to subway and many shopping outlets.

    Reviewed February 05, 2019

    Dear Andrew, Thank you for your detailed review of Okura Garden Hotel Shanghai. I am very sorry to read that we fell so short of your expectations. I really appreciate the feedback and I am looking through each point with my management team so that we can make improvements where necessary. Should you have any more details you wish to share, I would invite you to please contact me directly so that I can address them. Once again my sincere apologies for falling so short of your expectations and thank you for your detailed review. Stella Huang Guest Service Team Okura Garden Hotel

    Responded February 07, 2019
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    • Exceptional location
    • Xintiandi
    • South Shaanxi Road Metro Station is within 0.29 km