2020

Okura Garden Hotel

58 Mao Ming South Rd, Xintiandi and Huaihai Rd, Shanghai, China, 200020 - See map
Free Wi-Fi
select your datePlease enter your stay dates to see price
Okura Garden Hotel

"Historical and beautiful building, nicely refurbished, highly recommended especially if u appreciate history and beauty than just modernness"

LEE - January 1, 2020

Single Deluxe - Bed Okura Garden Hotel
Lobby Okura Garden Hotel
Lobby Okura Garden Hotel
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Popular landmarks
Mitsukoshi Department Store 10 m
Tots - The Original Toy Store 90 m
YY’s Bar 110 m
Pink Home Club 130 m
Shanghai Qigong Institute 150 m
St Nicholas Church 160 m
Windows Bar 180 m
Guandii Club 260 m
OPA department Store 270 m
Huaihai Road Commercial Street 270 m
Nearby landmarks
Former French Concession 1.27 km
Shanghai Museum (Shanghai Bowuguan) 1.78 km
Nanjing Lu (Nanjing Road) 2.59 km
Yu Garden (Yuyuan) 2.86 km
The Bund (Wai Tan) 3.71 km
Oriental Pearl Tower 4.41 km
Shanghai Tower 4.62 km
Shanghai World Financial Center 4.82 km
Shanghai Disneyland 21.1 km
Zhujiajiao Ancient Town 40.36 km
9.0

Exceptional

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

12 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 400 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Shanghai are being booked every minute!
Value for money8.3
Distance to city center0.0 km
Location rating9.0
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport12.3 km

Rooms available at Okura Garden Hotel

Excellent
Room comfort & quality
8.7
Executive Room
Executive Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Suite Room
Suite Room
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Single Deluxe
Single Deluxe
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 single bed
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Superior Queen
Superior Queen
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
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Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Standard Single Room
Standard Single Room
...
  • Room size: 29 m²/312 ft²
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Superior Double Room
Superior Double Room
...
  • Room size: 29 m²/312 ft²
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Superior Single Room
Superior Single Room
...
  • Room size: 29 m²/312 ft²
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Frequently asked questions

What time is check-in and check-out at Okura Garden Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Okura Garden Hotel?

Okura Garden Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Okura Garden Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Okura Garden Hotel has a car park available for guests. Parking is available for a fee of 240 CNY per day. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Okura Garden Hotel?

Okura Garden Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Okura Garden Hotel

  • 8.8
    Excellent
    Location

    "The location of the hotel and the assortment of souvenir shops are also very good !"

    HIROKI

    |

    May 10, 2019

  • 8.8
    Excellent
    Location

    "Lovely hotel in the French Quarter of Shanghai - easy access to Metro and shops."

    Jonathan

    |

    May 31, 2019

  • 8.8
    Excellent

    "I really like the traditional hotel entrance and the Rose Room."

    HIROKI

    |

    May 10, 2019

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Room comfort score
8.7/10
Review score - United States
8.9/10
Location score
9.0/10
Service score
8.7/10
Better than
98
%
of Shanghai properties
Better than
98
%
of Shanghai properties
Better than
97
%
of Shanghai properties
Better than
97
%
of Shanghai properties
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Overall rating:
8.6
Excellent
2,038 reviews
Cleanliness
8.9
Facilities
8.4
Location
9.0
Read all reviews >
What travelers say they love:
Beautifully situated in the French concession and near Under...
Christine from United Kingdom
Family with older children
More about Okura Garden Hotel

More about Okura Garden Hotel

Okura Garden Hotel is conveniently located in the heart of the city. The Shanghai Railway Station is only four kilometers away while the Hongqiao International Airport is a 30-minute drive. The on-site restaurant offers Japanese, Chinese, and international cuisines while the hotel’s café and bar are ideal places for guests to relax and mingle. There are a number of well-appointed business rooms where discerning businessmen can hold seminars, presentations, and banquets. And when the time comes to exercise, there is a gymnasium, swimming pool, tennis court, and health club. The massage service also makes for some great relaxation. Making a booking at Okura Garden Hotel is easy with our secure online form. Just enter your dates and click.

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Most talked about facilities

Breakfast
27 mentions
Housekeeping
22 mentions
Food & Dining
10 mentions
Swimming Pool
5 mentions

What they offer

10.0
Exceptional
Cleanliness

"Rooms are decent and clean, excellent service and I love the..."

Yee

|

August 16, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental

Restaurants on site

The Rose Coffee Shop
Cuisine:American
Menu:A-la-carte
Yamazato Japanese Restaurant
Cuisine:Japanese
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
Hong Kong Tang Palace (Changle Road)
120 m Chinese
Chun Restaurant
200 m Chinese
Wan Zang Qiaomai Restaurant
250 m Chinese, Japanese
American cuisine
American cuisine
Legends Bar & Restaurant
480 m American
The Grumpy Pig
560 m American, Chinese, Japanese
Madison
730 m American, Contemporary, Gastropub
Asian cuisine
Asian cuisine
Jin Lu
100 m Asian, Chinese
The Tandoor
100 m Asian, Halal, Indian
Pho Real (Fu Min Road)
270 m Asian, Vietnamese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Okura Garden Hotel from real guests

Overall rating
8.6
Excellent
From 2038 reviews
9.0Location
8.8Cleanliness
8.7Room comfort and quality
Agoda Reviews (1509)Booking.com Reviews (529)
Rating via Agoda8.6
/
10
Cleanliness8.9
Facilities8.4
Location9.0
Room comfort and quality8.7
Service8.7
Value for money8.3
High score for Shanghai
Rating
9+ Exceptional (423)
8-9 Excellent (289)
7-8 Very Good (211)
6-7 Good (56)
<6 Below Expectation (56)
Time of the year
Mar - May (277)
Jun - Aug (249)
Sep - Nov (260)
Dec - Feb (249)
Don't miss out!Properties in Shanghai are being booked every minute!
All guests (1509)
All room types
All languages

Show reviews that mention 

Showing 1035 verified guest comments
12345
9.7
Exceptional
Roy from Australia
Solo traveler
Stayed 1 night in November 2011

Top Class Attention to Travellers”

Attentive staff and clean rooms

THe Okura Garden exterior keeps the looks of old Shanghai, tucked away behind a garden and yet conveniently located with many high end shops and very reasonably priced restaurants within walking distance. Checking into the cozy Okura Garden is like getting back home, with staff welcoming you with open hands. Everyone from the bellboy, reception staff, cleaning and restaurant staff greet you with a smile, something that is not often accorded to travellers staying at other hotels. Naturally, rooms are clean despite the many years the building has been standing although a renovation could make it even better.

Reviewed December 12, 2011
9.0
Exceptional
Michael from United States
Couple
Stayed 3 nights in December 2012

Great overall experience ”

Very comfortable beds and great central location

This is the second time I stayed at the Okura Garden Hotel in Shanghai and I enjoyed both experiences very much. The facilities were impressive with comfortable beds with an extensive cable TV selection. The breakfast buffet was one of the best that we have had in our wide travels to date, providing for a great beginning to our days. The only downside to this hotel is that they charge customers to use the gym and the pool, this slightly tainted my experience as the Okura purported itself to be a five star hotel, this level in my experience should never charge for this service. However overall, still a very comfortable stay at a beautiful hotel.

Reviewed December 23, 2012
10.0
Exceptional
Tom from United States
Solo traveler
Superior Twin
Stayed 4 nights in November 2019

Jocelyn”

We couldn't have been happier with Okura Garden Hotel. It was an oasis at the end of a long months trip through Asia. The French Concession area where the hotel is, is charming and much quieter than the Bund area. The hotel was beautiful. I had requested a room on a higher floor to avoid noise and traffic and they placed me on the 17th floor with a spectacular view of the city. The Guest Services helped us at every turn, from making reservations at restaurants to calling for taxis. All the staff were courteous and patient with us as we did not speak mandarin. I'd gladly choose this hotel again if I'm in Shanghai!

Reviewed November 23, 2019

Dear Tom, We are very honoured to receive you great feedback and delighted on being your host during your journey to Shanghai. Seeing our guests as happy and satisfied as you is definitely the greatest reward for our daily work. We would be pleased to welcome you back anytime soon. Warmest regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded November 24, 2019
Okura Garden Hotel
9.0
Exceptional
Shinobu from Japan
Couple
Deluxe Room
Stayed 2 nights in June 2014

Best Chief Concierge Mr. Shen”

good location, nice and cosy room, and friengly & professional staff

Lived in Shanghai for a year in the past, and knew the convenience of the hotel location, so booked Okura Garden Hotel. During my stay, my husband left his camera in a taxi. We didn't take a receipt and had no idea about the car number plate or even the name of the taxi company. Very professional concierge team helped us to check the CCTV record, and identified the taxi we got off at the entrance of the hotel, and managed to locate the camera. It only took half an hour for an entire searching process, and it was nothing but professional. I would like to show my appreciation especially to Mr. Shen the chief concierge.

Reviewed June 11, 2014
9.2
Exceptional
Charles from Singapore
Couple
Executive Room
Stayed 3 nights in June 2018

Okura staff are very responsive and responsible to customer .”

Okura Hotel stands out because of its staff . There are many five star hotels in Shanghai but their staff may not provide service which are comparable to the best . Our experience of staying in Okura makes us appreciate dedicated, sensitive and caring staff . When things go wrong the management is immediate at problem solving . We did not have to wait or get frustrated with our problems . Hotel facilities in all five star hotels in Shanghai are really good . However , if you want a hotel which looks after you throughout your stay and assist you with unexpected problems Okura fits the bill . We have stayed in Shanghai on and off for five years and tested quite a number of hotels .

Reviewed June 23, 2018

Dear Charles: Thank you so much for choosing Okura Garden Hotel Shanghai and taking your valuable time to share with the Agoda community. We are delighted to learn that you’ve enjoyed the overall experience and thank you for highlighting our service. Rest assured I will share your kind words with our team and I hope that we will have the opportunity to welcome you again during your next business trip to Shanghai. Once again, thank you very much for kind words! With best regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded June 24, 2018
Okura Garden Hotel
8.3
Excellent
HsiLing from Singapore
Business traveler
Stayed 3 nights in March 2012

Garden in the city”

Lovely tranquil garden, warm and well informed service staff

This was not my first time staying in okura garden. Located right in the centre of Huai Hai road, in the midst of Shanghai tourist and shopping belt, okura garden beckoned with peace and serenity. Upon entering the compound, a sense of calmness, security and home coming overwhelmed. Service has been attentive yet unobtrusive, friendly and professional. This time round, I encountered a small hiccup. The room temperature was way warm. I made a call to front desk to have it checked and was told the they would look into it and would adjust accordingly. I was assured that this will be done in abt 15 min. I left it as such and went to take a long shower. After my shower, to my dismay, the room was just as hot as it before! That was past midnight already, and i made a second call. Technicians and managers were sent to my room, did a check and told me it was 35 degree celcius! They quickly fixed the problem and even brought me a portable airconditioner to make sure the night went well. It was a hiccup, but I would still recommend okura garden to my friends who are visiting shanghai.

Reviewed May 12, 2012
9.7
Exceptional
Cheung from Hong Kong
Solo traveler
Deluxe Room
Stayed 1 night in March 2013

True 5 star hotel with great hospitality”

the japanese style strict management of the hotel

This is my first time going Shanghai and my first stay in this lovely hotel. I read a book written by Mr. Choi Lan (a Hong Kong guy who knows luxury lifestyle very well), the book's name was "the hotel you must live in your life" and he recommended this hotel in Shanghai to the readers. The hotel was French people's clubhouse in 1920s, there is a big garden in front of the hotel and the view is very nice. In 1950s, Mr. Mao was there walking around as well. Though you cannot see the riverview from the hotel and it takes 10 mins cab drive to reach the famous waterfront, I think it still worth to live in the hotel (the price provided by Agoda is really cheap and worth!!). I love the Japanese hot spring powder they provided in the suite's bathroom, it was really nice!! The hotel staff were very nice and helpful, I could always see a smile from their face. Definetly I will stay in this hotel again once I go to Shanghai again.

Reviewed March 07, 2013
10.0
Exceptional
Benjamin from United States
Family with young children
Deluxe Room
Stayed 3 nights in March 2018

One of the best in the city”

Okura Garden Hotel provides top-notch, reliable, and impecable service in all aspects. All the staff is courteous, committed, and efficient. You can really call Okura a home away from home. I will certainly use this hotel at my next visit to Shanghai. Thanks very much, Okura.

Reviewed April 05, 2018

Dear Benjamin: Thank you so much for choosing Okura Garden Hotel Shanghai to stay and for taking your valuable time to share with the broader Agoda community. We constantly strive to treat our guests like family and we very much appreciate your recognition of our attentive and professional service. Being a ‘home away from home’ is the best compliment a hotel can get! We look forward to seeing you again on your next visit to Shanghai. Warmest Regards Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded April 09, 2018
Okura Garden Hotel
9.7
Exceptional
Ettore from Italy
Business traveler
Deluxe Room
Stayed 1 night in May 2012

Great location and amazing features”

Everything is perfect

it was my second time in this hotel and i just can confirm my review of last month ... everything absolutely perfect. i'll be in shanghai again in june and for sure i'll book a room at the okura garden hotel.

Reviewed May 21, 2012
9.7
Exceptional
Peter from United Kingdom
Business traveler
Stayed 2 nights in April 2012

Hotel breathing calm and elegant perfection”

Rooms and breakfast buffet options

the okura garden is a haven of quiet, elegant and helpful efficiency, as experienced before. restaurants good but expensive. go eat at the noodle houses or even pizza hut nearby!! the garden is worth visiting. convenient for most shopping needs. the hotel compares well with the original okura in tokyo.

Reviewed May 04, 2012
9.2
Exceptional
wee from Malaysia
Business traveler
Stayed 4 nights in June 2016

Consistently good quality”

i have stayed at the Okura Garden many times and the hotel has been consistently good. The food and beverage outlets is good and the service is good. This is to be expected of Japanese hotels. The only downside is that the Gym is not free for hotel guests. I pay 50 RMB for every use. However, the equipment is well maintained and the gym facility is good.

Reviewed June 27, 2016
8.0
Excellent
Qi from China
Business traveler
Deluxe Room
Stayed 2 nights in July 2013

Pleasant and comfortable trip”

affordable 5-starred hotel, central location, free-wifi

I've spent a memorable weekend at Okura Garden Hotel. The service is excellent, the view is fantastic, and the food is delicious. Every thing lives up to its 5-starred hotel title, except for price, which only cost me RMB 600 per night. I will definitely consider staying there once I come to Shanghai, and I'm expecting to have a taste of the Japanese restaurant there.

Reviewed August 01, 2013
10.0
Exceptional
Alejandro from Spain
Solo traveler
Single Deluxe
Stayed 2 nights in April 2019

A Classic reference hotel in the heart of Xintiandi”

I have stayed in other Okura hotels and never disappointed me. Garden Hotel offers a comfortable place to stay with wide rooms, great service and a big beautiful garden to enjoy in the mornings. The noodle service by night is a great remedy when jet lag kills your night.

Reviewed April 30, 2019

Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Guest Service Team

Responded April 30, 2019
Okura Garden Hotel
10.0
Exceptional
Margaret from United States
Solo traveler
Stayed 7 nights in May 2016

Comfort in beautiful and convenient spot”

The Okura Garden is an historic hotel located within its own garden on a major tree-lined street, near premium shopping, subway, restaurants. Well-run. Quiet, comfortable room. "With breakfast" rate an excellent value.

Reviewed May 26, 2016
8.7
Excellent
david from United Kingdom
Solo traveler
Stayed 2 nights in March 2013

the best hotel in shanghai”

superb location and service

the hotel is the best in shanghai but they are gradually introducing wi fi to all rooms, try and book above floor 22 as of today's writing at the price i paid it's a bargain and the garden hotel is always my hotel of choice when I come to shanghai

Reviewed March 11, 2013
9.0
Exceptional
Robert from United States
Family with teens
Stayed 3 nights in April 2012

perfectly ok, but not perfect”

Location, Breakfast, Friendly Staff

The hotel was perfectly fine, and we would probably stay there again if we had to do it all over again. Compared to other 5 star hotels we stayed at during a trip to Asia, the Okura was the only one to have a small hiccup on check-in. We also found the pillows on the bed kind of small and flat. These are small issues. Big picture, the hotel was a very good experience.

Reviewed April 16, 2012
9.0
Exceptional
Jaakko from Finland
Solo traveler
Stayed 4 nights in July 2012

good hotel with wonderful location”

location and service

Was a nice stay in Shanghai with convinient located hotel in central shanghai but a very quite zone! Unlike in Europe when people use a credit card garantee for any potential expenditures during the stay, this hotel asks for a cash deposit of 500 each day, which was a surprise to me. Will be great if the hotel tells this during the booking since a foreigner traveller may not have this much cash on Day 1 in Shanghai. Overall happy with the stay and would go back.

Reviewed August 10, 2012
10.0
Exceptional
liping from United States
Business traveler
Stayed 3 nights in May 2013

The best hotel ever.”

Great staff, great food, fastest internet anywhere.

This was my second time staying here at Okura and I love it. Its very affordable and everything is so perfect. English speaking staff everywhere. Breakfast buffet could use some new items for western eaters but still okay. One of the friendliest hotels you will stay at.

Reviewed May 30, 2013
9.7
Exceptional
PETER from Ireland
Couple
Deluxe Room
Stayed 3 nights in February 2013

Excellent hotel and service”

facilitiies, friendly staff and good cuisine

this is a wonderful hotel, with all the superior aspects of japanese politeness, service and concern for guests very much evident at every level. another agreeable experience of our three-day stay there was that most of the staff spoke pretty good english. would recommend the okura to anyone who wishes to have a relaxing time away from paramount reality.

Reviewed February 26, 2013
9.6
Exceptional
Karen from China
Solo traveler
Deluxe Room
Stayed 1 night in November 2020

Consistently comfortable”

I have done a Shanghai staycation here a few times and it is one of the cleanest hotels I've been to in China. The bed is slightly softer than most. The location is great for shopping, night life on Julu Rd. and exploring the former French Concession area.

Reviewed November 21, 2020

Dear Karen, Thank you very much for staying at Okura Garden Hotel Shanghai. We are appreciated to your feedback! It’s a pleasure to read that you were very content with our location,with room's cleanness as well as with furniture .We look forward to welcoming you back again in the near future! Kind regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded December 20, 2020
Okura Garden Hotel
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