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Interior view, Okura Garden Hotel in Shanghai
Superior Queen - View, Okura Garden Hotel in Shanghai
a city street at night with a large building, Okura Garden Hotel in Shanghai
a large room with a balcony and a stairway, Okura Garden Hotel in Shanghai
a large room with a large clock on the wall, Okura Garden Hotel in Shanghai
a swimming pool filled with lots of water, Okura Garden Hotel in Shanghai
Swimming pool, Okura Garden Hotel in Shanghai

Removed from saved list

9.1

Exceptional

4,914 reviews

4,914 reviews

Housekeeping19
Breakfast12
Garden11
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Mitsukoshi Department Store

10 m

Tots - The Original Toy Store

90 m

Pink Home Club

130 m

Shanghai Qigong Institute

150 m

St Nicholas Church

160 m

Popular landmarks
Former French Concession

1.3 km

Shanghai Museum (Shanghai Bowuguan)

1.8 km

Nanjing Lu (Nanjing Road)

2.6 km

Yu Garden (Yuyuan)

2.9 km

The Bund (Wai Tan)

3.7 km

Closest landmarks
YY’s Bar

110 m

Windows Bar

180 m

California Club

280 m

Muse at Park 97 Club

300 m

Hua Yang Nian Hua Shop

310 m

2022

Okura Garden Hotel

58 Mao Ming South Rd, Xintiandi and Huaihai Rd, Shanghai, China, 200020 - See map
Highlights

Located in heart of Shanghai

Front desk [24-hour]

Airport transfer

Excellent breakfast

400 meters to public transportation

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the current COVID-19 situation in Shanghai, all guests are strictly refrained from taking any food ordered from outside into the hotel until further notice."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.3
Distance to city center0.0 km
Location rating9.0
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport12.3 km

Rooms available at Okura Garden Hotel

Excellent
Room comfort & quality

8.7

Superior Double Room
...
  • Room size: 29 m²/312 ft²
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Queen
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Single Deluxe
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 single bed
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Gao Ji Yuan Jing Shuang Chuang Fang
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Hao Hua Tao Fang
...
  • Room size: 72 m²/775 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Okura Garden Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Okura Garden Hotel?

Okura Garden Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Okura Garden Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Okura Garden Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 240 CNY per day. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Okura Garden Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Okura Garden Hotel. A selection of food types including full american and asian breakfast options is available for guests. There's an additional charge of 220 CNY for adults and 110 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Okura Garden Hotel?

Okura Garden Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Okura Garden Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Okura Garden Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Okura Garden Hotel?

On-site venues and convenient event services make Okura Garden Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Okura Garden Hotel?

Okura Garden Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Okura Garden Hotel?

The closest train, metro, or bus station to Okura Garden Hotel is Middle Huaihai Road Metro Station, 420 m away.

What restaurants are nearby Okura Garden Hotel?

Restaurants including Lost Heaven Silk Road, El Willy Restaurant and Liquid Laundry are popular in Okura Garden Hotel’s neighborhood which is known as Xintiandi and Huaihai Rd.

What popular shopping places are close to Okura Garden Hotel?

Shopping options in Okura Garden Hotel’s Xintiandi and Huaihai Rd neighborhood include Mitsukoshi Department Store, OPA department Store and Parkson Shopping Center (HAI).

What are popular attractions near Okura Garden Hotel?

Okura Garden Hotel’s location in the Xintiandi and Huaihai Rd neighborhood makes it close to famous attractions including Former French Concession, Xintiandi and Riverside Promenade (Bingjiang Da Dao).

What popular natural sightseeing spots are close to Okura Garden Hotel?

Okura Garden Hotel’s nearby natural sights include King Albert Apartments and Cite Bourgogne located in the same Xintiandi and Huaihai Rd area.

See map

Explore the neighborhood

What people love about Okura Garden Hotel

  • 9.2

    Exceptional
    Location

    "Perfect location, extremely clean, decent sized room."

    LEE

    |

    January 1, 2020

  • 10

    Exceptional
    Cleanliness

    "It's clean, excellent service and great location."

    Hong

    |

    October 11, 2019

  • 8.4

    Excellent
    Location

    "Firstly, the hotel is in a great location close to several train stations and right in the heart of the French concession."

    Phelim

    |

    January 3, 2021

Property ranking|Compared to 759 Shanghai properties
See all rankings
Room comfort score
8.7/10
Location score
9/10
Service score
8.7/10
Cleanliness score
8.9/10
Better than
97
%
of Shanghai properties
Better than
94
%
of Shanghai properties
Better than
94
%
of Shanghai properties
Better than
92
%
of Shanghai properties
Overall rating:

9.1

Exceptional
4,914 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.0
Read all reviews >
What travelers say they love:
The staff was flexible & helpful and able to fulfill our req...
Chung from Hong Kong SAR, China
Family with young children
More about Okura Garden Hotel

More about Okura Garden Hotel

Okura Garden Hotel

See the best of Shanghai with a stay at Okura Garden Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Okura Garden Hotel puts numerous activities at your fingertips, with its convenient location just 3.7 km from the The Bund (Wai Tan).
The range of services provided by Okura Garden Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Shanghai.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Okura Garden Hotel are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms.
Okura Garden Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Okura Garden Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Have some relaxing fun with family and friends at the library. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Shanghai. Pose in front of Oriental Pearl Tower located 4.4 km away, and you can always show your friends the time you went to Shanghai. Engage in the city's best art at Shanghai Museum (Shanghai Bowuguan) located 1.7 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel scores higher than 93% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

27 mentions

Housekeeping

22 mentions

Food & Dining

10 mentions

Swimming Pool

5 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Electric kettle
  • Extra long bed
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Locker
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
The Rose Coffee Shop
  • Cuisine: American
  • Menu: A-la-carte
Yamazato Japanese Restaurant
  • Cuisine: Japanese
  • Menu: Buffet

Location

58 Mao Ming South Rd, Xintiandi and Huaihai Rd, Shanghai, China, 200020
Exceptional
Location

9

Airports
  • Shanghai Hongqiao International Airport (SHA)
    12.3 km 30 min drive
  • Shanghai Pudong International Airport (PVG)
    34.2 km 49 min drive
Public transportation
  • Middle Huaihai Road Metro Station
    430 m 3 min drive
  • South Shaanxi Road Metro Station
    550 m 2 min drive
Hospital or clinic
  • Shanghai Youdian Hospital
    630 m 5 min drive
Shopping
  • South Bund Soft Spinning Material Market
    3.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Former French Concession
    1.3 km
  • Shanghai Museum (Shanghai Bowuguan)
    1.8 km
  • Nanjing Lu (Nanjing Road)
    2.6 km
  • Yu Garden (Yuyuan)
    2.9 km
  • The Bund (Wai Tan)
    3.7 km
  • Oriental Pearl Tower
    4.4 km
  • Shanghai Tower
    4.6 km
  • Shanghai World Financial Center
    4.8 km
  • Shanghai Disneyland
    21.1 km
  • Zhujiajiao Ancient Town
    40.4 km
Nearby landmarks
  • Mitsukoshi Department Store
    10 m
  • Tots - The Original Toy Store
    90 m
  • YY’s Bar
    110 m
  • Pink Home Club
    130 m
  • Shanghai Qigong Institute
    150 m
  • St Nicholas Church
    160 m
  • Windows Bar
    180 m
  • Guandii Club
    260 m
  • OPA department Store
    270 m
  • Huaihai Road Commercial Street
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • For room type below deluxe room, an additional charge RMB50 per entry per person will be required for use of the Swimming Pool.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:30
Getting around
  • Airport transfer fee800 CNY
  • Distance from city center0.0 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)220 CNY
  • Daily Internet/Wi-Fi fee0 CNY
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors34
  • Number of restaurants3
  • Number of rooms 478
  • Room voltage220
  • Year property opened1989
  • Most recent renovation2014
Parking
  • Daily parking fee240 CNY

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Due to the current COVID-19 situation in Shanghai, all guests are strictly refrained from taking any food ordered from outside into the hotel until further notice.

The admission fee to Health Club for guests who stay in Superior Room would be CNY 50 per time per person.

Reviews of Okura Garden Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.3
Location9.0
Room comfort and quality8.7
Service8.7
Value for money8.3
High score for Shanghai
Rating
9+ Exceptional (436)
8-9 Excellent (290)
7-8 Very Good (214)
6-7 Good (58)
<6 Below Expectation (58)
Time of the year
Mar - May (286)
Jun - Aug (251)
Sep - Nov (263)
Dec - Feb (256)

Show reviews that mention 

Showing 1,056 verified guest comments
12345
10.0
Exceptional
Tom from United States
Solo traveler
Superior Twin
Stayed 4 nights in November 2019

Jocelyn”

We couldn't have been happier with Okura Garden Hotel. It was an oasis at the end of a long months trip through Asia. The French Concession area where the hotel is, is charming and much quieter than the Bund area. The hotel was beautiful. I had requested a room on a higher floor to avoid noise and traffic and they placed me on the 17th floor with a spectacular view of the city. The Guest Services helped us at every turn, from making reservations at restaurants to calling for taxis. All the staff were courteous and patient with us as we did not speak mandarin. I'd gladly choose this hotel again if I'm in Shanghai!

Reviewed November 23, 2019

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Dear Tom, We are very honoured to receive you great feedback and delighted on being your host during your journey to Shanghai. Seeing our guests as happy and satisfied as you is definitely the greatest reward for our daily work. We would be pleased to welcome you back anytime soon. Warmest regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded November 24, 2019
Okura Garden Hotel
10.0
Exceptional
Alejandro from Spain
Solo traveler
Single Deluxe
Stayed 2 nights in April 2019

A Classic reference hotel in the heart of Xintiandi”

I have stayed in other Okura hotels and never disappointed me. Garden Hotel offers a comfortable place to stay with wide rooms, great service and a big beautiful garden to enjoy in the mornings. The noodle service by night is a great remedy when jet lag kills your night.

Reviewed April 30, 2019

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Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Guest Service Team

Responded April 30, 2019
Okura Garden Hotel
10.0
Exceptional
Pei
Family with teens
Superior Twin
Stayed 4 nights in June 2019

Pleasant stay in a Japanese hotel in Shanghai!”

Haven’t been to Shanghai for more than 10 years. Shanghai is beautiful and a good hotel with superb location completed the whole trip perfectly! Thank you for the good service and attention.

Reviewed June 12, 2019

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Dear Pei, Thank you so much for staying many times. We will never let you feel disappointment. Our Hotel has a history and we are proud of it. Old Shanghai Charms with modern amenities. Well maintained and great service. All the rooms are great. They are spacious, quiet, and very comfortable, which in winter, warm toilets seats are blessing. Great wifi is in each room. We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Shanghai Guest Service Team

Responded June 14, 2019
Okura Garden Hotel
10.0
Exceptional
george
Couple
Superior Twin
Stayed 1 night in October 2019

Excellent location good room size”

the room is clean big. the location and view is gorges . The breakfast is really good with so many choices.

Reviewed October 06, 2019

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Dear Guest, Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We are in the heart of the "French Concession" and only a five minute walk to Line 1 and Line 10, as well as a main shopping street. There is a department store a block away that has a grocery store if you like to self-cater. Taxis often wait outside the hotel.Hope to see you soon in the future. Okura Garden Hotel Shanghai Guest Service Team

Responded October 19, 2019
Okura Garden Hotel
10.0
Exceptional
Christine from United Kingdom
Family with teens
Deluxe Room
Stayed 6 nights in October 2019

We loved our stay in Shanghai Agora Garden. Luxurious and stylish , breakfasts excellent ”

Beautifully situated in the French concession and near Underground stations for visiting further afield . We loved the hotels history and garden . Would definitely book again

Reviewed October 09, 2019

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Dear Guest, Thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We are very near to underground station, and shops are all around on the right of the hotel. The entrance is very Japanese style, very standard decor. We are looking forward to your next arrival. Okura Garden Hotel Shanghai Service Team

Responded October 19, 2019
Okura Garden Hotel
10.0
Exceptional
Luca from Japan
Business traveler
Superior Queen
Stayed 2 nights in January 2020

clean and comfortable ”

good breakfast a little old but spacious and clean room. washet in the bathroom that is a real bonus.

Reviewed January 19, 2020

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Dear Luca , Thank you so much for staying . We will never let you feel disappointment. We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel

Responded January 20, 2020
Okura Garden Hotel
10.0
Exceptional
Yee from Malaysia
Business traveler
Superior Twin Room
Stayed 3 nights in August 2019

Close to MTR station, centrally located”

Rooms are decent and clean, excellent service and I love the huge garden outside.

Reviewed August 16, 2019

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Dear Yee, Thank you very much for choosing Okura Garden Hotel Shanghai and sharing your honest feedback with us. It is rewarding to see that you enjoyed your stay with us. We hope to see you again in the near future. Best regards, STELL HUANG Guest Service Team Okura Garden Hotel Shanghai

Responded August 17, 2019
Okura Garden Hotel
10.0
Exceptional
Hong from Canada
Solo traveler
Superior Queen
Stayed 3 nights in October 2019

Exceptional”

This is my second stay at Okura Garden. It's clean, excellent service and great location.

Reviewed October 11, 2019

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Dear Guest, Thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We have two restaurants for breakfast, Rose coffee in western style and Yamazato in Japanese style. We are looking forward to your next arrival. Okura Garden Hotel Shanghai Guest Service Team

Responded October 19, 2019
Okura Garden Hotel
9.6
Exceptional
Karen from China
Solo traveler
Deluxe Room
Stayed 1 night in November 2020

Consistently comfortable”

I have done a Shanghai staycation here a few times and it is one of the cleanest hotels I've been to in China. The bed is slightly softer than most. The location is great for shopping, night life on Julu Rd. and exploring the former French Concession area.

Reviewed November 21, 2020

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Dear Karen, Thank you very much for staying at Okura Garden Hotel Shanghai. We are appreciated to your feedback! It’s a pleasure to read that you were very content with our location,with room's cleanness as well as with furniture .We look forward to welcoming you back again in the near future! Kind regards, Stella Huang Guest Service Team Okura Garden Hotel Shanghai

Responded December 20, 2020
Okura Garden Hotel
10.0
Exceptional
Tao from China
Group
Superior Twin
Stayed 1 night in August 2020

Great location with shopping malls nearby. Hotel is amazing and gorgeous. ”

hotel rooms are neat and classic. Will come back again.

Reviewed August 18, 2020

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Dear Tao, Thank you very much for your kind words about your recent stay with us. It is so lovely to see that you were impressed with our location and our rooms. We endeavor to offer a memorable experience for all of our guests. We would like to extend you our gratitude for being our guest during your journey to Shanghai and for your wonderful compliments. Kind regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

Responded August 21, 2020
Okura Garden Hotel
10.0
Exceptional
Ryoji from Japan
Business traveler
Single Deluxe
Stayed 1 night in May 2019

Best hotel in shanghai”

High end room and facility with very reasonable price. Good gym and spa.

Reviewed May 31, 2019

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Dear Ryoji, Thank you very much for your visit and the positive 10 star review! We are very happy to see that you had such an amazing time staying at our property. We would be very honoured to welcome you back and if there is anything we can do, to provide you with a more memorable experience. Warmest regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

Responded June 01, 2019
Okura Garden Hotel
9.6
Exceptional
Nigel from United Kingdom
Business traveler
Superior Twin
Stayed 4 nights in May 2019

Oasis of calm”

Stayed with my wife for 4 nights on a business trip. Always nice to return to this hotel at the end of a busy day. The garden is a lovely unique feature in this great bustling city.

Reviewed May 12, 2019

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Dear Nigel, Thank you very much for choosing the Okura Garden Hotel Shanghai as well as for sharing your positive reviews with us. It is so lovely to see that you were impressed with our location and garden. Our hotel is located in the French Concession area and it is really convenient to get around. Many recommended restaurants, bars and shopping areas are all within walking distance. Hope to see you soon in the future. Kind regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

Responded May 13, 2019
Okura Garden Hotel
9.2
Exceptional
AMIR from United States
Business traveler
Deluxe Room
Stayed 3 nights in August 2019

Exceptional”

Excellent location. Very helpful staffs. Room and bed were clean with plenty of bottled water, tea and coffee in the room. Bathroom was clean but there were molded area in the shower area. Buffet food was good with plenty of items to choose but it was more expensive than what I thought supposed to be.

Reviewed August 15, 2019

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Dear AMIR , Thank you for choosing Okura Garden Hotel (shanghai). The location of our hotel to other amenities is great and the proximity of line 1 subway station is another plus for the traveler. The red tourist bus also darts past the hotel. Our hotel is equipped with so many restaurants to choose from and a boutique shopping experience.The Rose cafe dining area serves up a good range of wholesome foods with special wine offers. The Japanese breakfast is also offered and very nice.We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Shanghai Guest Service Team

Responded August 15, 2019
Okura Garden Hotel
9.2
Exceptional
LEE from Hong Kong SAR, China
Family with young children
Superior Twin
Stayed 5 nights in December 2019

Excellent location and stay free for kids”

Perfect location, extremely clean, decent sized room. Twin Beds are big enough for 2 kids 2 adults. Breakfast was ok, not best, but offered enough choices. Historical and beautiful building, nicely refurbished, highly recommended especially if u appreciate history and beauty than just modernness

Reviewed January 01, 2020

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Dear Guest, Thank you for choosing Okura Garden Hotel (shanghai). We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Guest Service Team

Responded January 04, 2020
Okura Garden Hotel
10.0
Exceptional
Bogdan from China
Family with young children
Deluxe Room
Stayed 2 nights in November 2020

Okura👌”

All is how should be...

Reviewed November 07, 2020

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Dear Mr. Bogdan , Thank you so much for your staying . We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Shanghai Guest Services Team

Responded November 13, 2020
Okura Garden Hotel
8.4
Excellent
Phelim from Ireland
Family with young children
Superior Twin
Stayed 3 nights in December 2020

A bit dated but does the job.”

We did three nights here over new year 2020. Firstly, the hotel is in a great location close to several train stations and right in the heart of the French concession. The staff were friendly and helpful on check-in and other than that we didn’t really have much to do with them. With so many excellent places to eat close by we didn’t take any meals in the hotel so I cannot comment on the food. The room was dated and a bit tired and the carpet a bit grubby in places but otherwise the room was clean with a good view and housekeeping did a good job every morning. All in all we have no complaints and for the price we paid we would certainly stay again next time we’re in Shanghai.

Reviewed January 03, 2021

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Dear Phelim, Thank you for choosing Okura Garden Hotel Shanghai for your recent stay. And we appreciate the time you’ve taken to share your feedback with us. We’re delighted to learn that you enjoy our location and service. However we’re sorry that our facilities didn’t meet your expectations. All of our staff members are working their hardest so that we can provide further satisfaction to our guests, and offer better facilities, cuisine, and heartfelt service. Hope to welcome you soon! Warmest regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

Responded January 31, 2021
Okura Garden Hotel
8.8
Excellent
MinMin from Australia
Solo traveler
Superior Twin
Stayed 1 night in May 2019

centralized oasis”

The staff is extremely polite and helpful. Japanese breakfast is the highlight don’t be missed. Next to best position of shanghai. love to come back again.

Reviewed May 07, 2019

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Dear MinMin, Thank you very much for taking the time to review your stay with us. We are very honoured to receive you great feedback and delighted on being your host during your journey to Shanghai. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would be pleased to welcome you back anytime soon. Kind regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

Responded May 08, 2019
Okura Garden Hotel
8.8
Excellent
HIROKI from Japan
Couple
Superior Twin
Stayed 3 nights in May 2019

Excellent”

I really like the traditional hotel entrance and the Rose Room. The location of the hotel and the assortment of souvenir shops are also very good !

Reviewed May 10, 2019

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Dear Guest, Thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. Garden Hotel belongs to Okura Group. We have great location in Former French Concession near Shannxi S Road metro stop and Huaihai middle Road. It is really convenient to get around. Many recommended restaurants, bars and shopping areas are all within walking distance. We will provide all you need.We are looking forward to your next arrival. Okura Garden Hotel

Responded May 11, 2019
Okura Garden Hotel
8.8
Excellent
xunhui from Hong Kong SAR, China
Business traveler
Single Deluxe
Stayed 3 nights in June 2019

Comfortable and convenient ”

Too many catalogues and printouts at the room desk that leads to untidiness as an overall feel. Others are all good.

Reviewed June 26, 2019

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Dear Xunhui, Thank you so much for choosing Okura Garden Hotel Shanghai. We will never let you feel disappointment. Our location is really good in Shanghai. We are a historic hotel located within our own garden on a major tree-lined street, near premium shopping, subway, restaurants. The garden view rooms offer a nice view over the garden and the skyline behind it.We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Shanghai Guest Service Team

Responded June 28, 2019
Okura Garden Hotel
8.8
Excellent
Jonathan from United Kingdom
Couple
Deluxe Room
Stayed 4 nights in May 2019

Great Hotel - Recommended”

Lovely hotel in the French Quarter of Shanghai - easy access to Metro and shops. Comfortable rooms. Good breakfast.

Reviewed May 31, 2019

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Dear Jonathan, Many thanks for sharing your positive rating with us.We are delighted to learn you enjoyed the overall experience with us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We very much look forward to welcoming you again soon! Best regards, Claire Chen Guest Service Team Okura Garden Hotel Shanghai

Responded June 01, 2019
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