Omena Hotel Helsinki Lonnrotinkatu
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kamppi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Temppeliaukio Church. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Free Wi-Fi in all rooms!
Check-in/out [express]
Wi-Fi in public areas
Family room
Vending machine
Smoke-free property
Hand sanitizer
Staff trained in safety protocol
Very convenient location, compact room equipped with all the essentials”
Superbly convenient location, great warm shower and comfy beds in a cleverly designed compact room. We recommend for guests booking through Agoda to contact the hotel directly as the passport details will need to be provided in order to receive the room number and the entry code to the contactless building prior to arrival. We definitely will be back next time we are in Helsinki!
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No reception”
There is no reception counter to check and kindly ensure that you have received the room number and password for self-check in.
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Good hotel, all you need is there”
It's a good and functional hotel for a short stay, just to sleep there. TV is working. Wi-Fi is without a password. The bed is comfortable. There is a fridge and microvave. Make sure to receive a 5 digits entry code before arrival, because check-in is automatic, there is no reception.
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Very good”
The hotel is within Helsinki, accessible to everything. You need to navigate thoroughly and you can find easily where to go or whatever you for your needs.
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Independent”
If you don't mind not having a Reception then then property is not bad. The problem we encountered was you need a code to enter and we were not given a code and there was no number at the building to call and get the number. He had to look up phone number in our reservation while standing out in the cold. The room we had was not bad. There was plenty of room for the two of us and all of our luggage. The location was convenient to everything in Helsinki. We were happy once we got in but the whole arriving and being out in the cold for over an hour was not Ideal.
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Dangerous !”
This is a self-service hotel. Nobody do the service ! I arrived at very cold night but could not go in to the hotel. It took one hour to make international phone call to try to enter the hotel. On the booking confirmation letter, there was no room number nor the password, so I could not enter the locked door. After one hour standing on the windy outside,try every possibility to know how to enter my room or it was a fraud. Finally, I can enter my room after I talked with the international service stuff on the phone. It is dangerous for the foreigner to booking a hotel like this one. It is no service hotel, first time I booked this kind of hotel ever.
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It could be better”
The style, idea & space is good but little messy, you have what u need in the room but somethings like Tv & wifi is not working, I emailed them and they told me to call them!!
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Self check in and late check in ”
Inaccurate self check in, Agoda sent confirmation of the booking, but Omena hotel did not send out the check in procedure and door code. 4pm only can check in.
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not reccommend to book via agoda”
There is no office or any human at the hotel. We book via agoda and no door code send to us. We spent an hour on phone with remote service to get the door code. I think that the booking system dont support third party booking platform or anyone who have no Finnish Phone number to get the door code via sms. We are freezing in late November Helsinki which cause by the error of the system. We get help by patient officer on phone. In short, if you want to book this hotel , ensure that you are ready to face some errors, there is no one to help you at the hotel. The location and room is good but you can find this via other apartment service
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Terrible place with no customer service ”
No customer service, room was like a shoe box like a tube. Tried ringing customer service at least 4 times from phone in lobby no answer. Not worth the trouble !
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No Information, really bad!!!”
We booked the room via agoda but did not receive any check-in information or anything, which meant we never received the room we reserved. For any contact requests there was no number, address or the like - an absolute failure! Never again!
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Location is very central - really strange place ”
Good for families with small children as there are chair beds. The bedroom is spacious and there is a table. The location is very central but when walking in at night it seems a bit shady. Lots of people loitering around and smoking. When you receive the email from the hotel, read it carefully - there is no check in or reception so you MUST remember your code - that is the only way you can enter the building/room. Its nice not having any keys. No facilities. Really weird bathroom made out of an old coke bottle van/wagon. The light in the bathroom is sensor based so it switches off constantly - not great. there is a microwave in the room which is really good for heating up your meals.
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Nice ”
Nice location and self check in is a breeze
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Great Value and location.”
Convenient location, very close to all of downtown Helsinki. Coffee shops, retail stores, casino, restaurants are all within walking distance. Great place to stay and save money with everything you need in your room. I wish they had perfect rooms for a great value like this in the USA.
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Excellent”
Nice for single traveler, microwave is included, bathroom is very large, although there is no staff and is self-service, the experience is much better than most low price 3 star hotel
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A short stay at Omena Hotel, Helsinki”
In general, accommodation in Helsinki is quite pricey, but Omena was a reasonable price and great value for money - the room was fairly spacious and included a spare pull-out bed for (other) guests, the bathroom was on the small size but totally functional, and everything was very clean. My only problem was getting into the hotel (there's no reception) as my "entry code" never arrived, and I had to call them for an emergency code. Overall, highly recommended, would stay there again.
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Exceptional”
Verry nice
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Un bon rapport qualite prix”
Hotel propre et bien placé. Chambre avec cabine de toilette, micro ondes et petit frigo. Le seul hic fut que nous n’avions pas reçu les codes qui permettent de rentrer dans l’hôtel et d’accéder a la chambre. Il a fallu appeler Omema a Singapour et attendre 16h
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安い、よかった”
駅から歩ける距離、目の前にコンビニもあり、便利。通り沿いの部屋でしたが、静かでした。アメニティらさきものなあ。わ、タオル交換
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ヘルシンキビジネストリップ”
非常にシンプルなホテルだが、ロケーションはどこに行くのにもとても便利。 ホテルにスタッフはいないので、追加のタオルが欲しいなどの場合の連絡方法に苦労した。慣れれば便利なホテル。ただイベント時期だったせいか、一泊200€弱はかなり高いと思った。
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