Newly renovated
Hyatt Regency Houston West
13210 Katy Freeway, Westchase, Houston (TX), United States, 77079 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Westchase part of Houston (TX), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Space Center Houston. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Highlights
Facilities
Valet parking
Pets allowed
Free Wi-Fi in all rooms!
Front desk [24-hour]
Hot tub
Check-in/out [express]
Cash withdrawal
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Great night's sleep”
This hotel was amazing. My daughter lives the mini river that runs through the hotel lobby. She lived the koi fish swimming around. For me, the best part were the beds. I usually have a hard time falling asleep when I travel but the bed was so comfortable. I fell asleep almost instantly. My daughter and I wanted to go see the pool and followed the signs to another floor but we were never able to find it. If you need a place to stay in Houston, this is it.
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Great Experience ”
The hotel was very nice and the staff was friendly. My only issue was the water pressure in my shower was almost non-existent
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Exceptional”
Very nice clean but the bathroom was so small. I liked it though. For the price it’s worth it.
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Comfortable stay”
Undergoing renovation at the time of our stay. Still lots to be done; however, the room was clean and comfortable. Good value for the money
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Swimming pool was full of dirt, not cleaned. Some of the hotel facilities were closed ”
The hotel is under renovation. The pool was dirty. The breakfast was same everyday.
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Good”
The carpet needs cleaning,rooms and elevators need to be serviced.
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Facilities under renovation ”
Room is good. Swing pool is super dirty not maintained. GYM is ok
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Close to markets ”
Very close to shopping malls
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Site seeing”
Close to Cities and NASA center
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Facility need to upgrade”
We booked for 3 nights and checked in at very late around 11pm. Hotel room is small. Room was freezing (this is January) and we tried to adjust the thermometer with no avail. It seemed that the thermometer is malfunctioning. We called the front desk and technicians were dispatched to check it out. They measured at 57 F in the room and found the thermostat was not working. They did quickly found us another room and now it was past 12. Conditions of this facility falls way short from what we expected or would expect from Hyatt.
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Nice stay”
Hotel rooms is spacious and clean. Great Location, Great free car parking space. Only conplain is there are no USB socket anywhere in the room.
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Uncomfortable experience ”
Room was too cold
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Good Value for Energy Corridor Area”
This property worked perfectly for me. Staff was accommodating in working with me on two separate reservations. The room was comfortable (+HUGE TV). Will consider this property for future visits.
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Exceptional”
Good Hotel great and clean
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Above average”
Room not updated, staff very nice, very dusty floor. Old building.
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Above average”
Reserved for a king size bed but got 2 small beds and when asked for the change they did not offer to change. Also found bugs on blankets.
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Accommodating staff”
We had a pleasant stay and everyone was so kind. My granddaughter was treated with such kindness, she’s two. She fed the Koi and loved it! Places to eat were limited because of Covid however we ate at the bar and was treated very well!
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