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Reception, Marriott Jacksonville Downtown in Jacksonville (FL)
Marriott Jacksonville Downtown
a large building with a clock on the side of it, Marriott Jacksonville Downtown in Jacksonville (FL)
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a living room filled with furniture and a tv, Marriott Jacksonville Downtown in Jacksonville (FL)

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8.5

Excellent

45 reviews

45 reviews

Housekeeping7
Shops1
View1
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Jacksonville Symphony Orchestra

100 m

Times-Union Center for the Performing Arts

110 m

Adrian Pickett Gallery

200 m

Twisted Martini

200 m

YMCA

230 m

Popular landmarks
The Florida Theatre

600 m

Museum of Science and History

830 m

Cummer Museum Of Art

1.8 km

EverBank Field

2.2 km

Jacksonville Zoo & Gardens

8.7 km

Closest landmarks
One Enterprise Garage

110 m

Parador Garage

150 m

Anytime Fitness

290 m

Convention & Visitors Bureau Beaches Visitors Cntr

300 m

Water Street Garage

310 m

Marriott Jacksonville Downtown

245 Water Street, Downtown Jacksonville, Jacksonville (FL), United States, 32202 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Downtown Jacksonville, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Jacksonville Zoo & Gardens. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

140 meters to public transportation

Check-in [24-hour]

Inside city center

600 meters to The Florida Theatre

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Jacksonville (FL) every 3 minutes on Agoda.com
Value for money8.4
Distance to city center0 miles
Location rating8.7
Nearest airportJacksonville Executive at Craig Airport (CRG)
Distance to airport14.1 km

Rooms available at Marriott Jacksonville Downtown

Guest room, 2 Double
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 double beds
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Guest room, 1 King
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
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Superior Corner King Room
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 king bed
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King Room - Club Access
...
  • Room size: 67 m²/721 ft²
  • Shower
  • 1 king bed
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Room #52232451
...
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    Room #52232445
    ...
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      Room #52232450
      ...
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        Accessible Deluxe Two Double Room
        ...
        • Room size: 33 m²/355 ft²
        • Shower
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        Executive King Suite
        ...
        • Room size: 42 m²/452 ft²
        • Shower
        Enter dates to see prices
        Executive King Room with River View
        ...
        • Room size: 42 m²/452 ft²
        • Shower
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Marriott Jacksonville Downtown?

        Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Marriott Jacksonville Downtown?

        For those who wish to drive their own cars, Marriott Jacksonville Downtown has a car park available for guests. Parking is available for a fee of 25 USD per day. Parking options include a full-service valet for total ease.

        Is breakfast offered at Marriott Jacksonville Downtown?

        Start your mornings right, with the continental and buffet breakfast options offered at Marriott Jacksonville Downtown. Adults can enjoy breakfast offered with an additional charge of 21 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Marriott Jacksonville Downtown?

        Marriott Jacksonville Downtown features an on-site restaurant for your dining convenience.

        What is the smoking policy at Marriott Jacksonville Downtown?

        Marriott Jacksonville Downtown does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Marriott Jacksonville Downtown?

        The closest train, metro, or bus station to Marriott Jacksonville Downtown is Central, 130 m away.

        What restaurants are nearby Marriott Jacksonville Downtown?

        Restaurants including Cowford Chophouse, Southern Grill and bb's are popular in Marriott Jacksonville Downtown’s neighborhood which is known as Downtown Jacksonville.

        What popular shopping places are close to Marriott Jacksonville Downtown?

        Shopping options in Marriott Jacksonville Downtown’s Downtown Jacksonville neighborhood include The Art Center Cooperative and Sweet Pete's.

        What are popular attractions near Marriott Jacksonville Downtown?

        Marriott Jacksonville Downtown’s location in the Downtown Jacksonville neighborhood makes it close to famous attractions including Museum of Science and History, Friendship Fountain and Museum of Contemporary Art Jacksonville.

        What popular natural sightseeing spots are close to Marriott Jacksonville Downtown?

        Marriott Jacksonville Downtown’s nearby natural sights include Southbank Riverwalk located in the same Downtown Jacksonville area.

        See map

        Explore the neighborhood

        What people love about Marriott Jacksonville Downtown

        • 10

          Exceptional
          Cleanliness

          "Clean, great service and everything else you want."

          albert

          |

          June 17, 2022

        • 10

          Exceptional
          Staff 

          "Hotel is downtown and clean, friendly staff and easy to find."

          albert

          |

          June 12, 2022

        • 7.6

          Very good
          Location

          "Good downtown location and very nice 4th floor pool."

          Albert

          |

          January 13, 2022

        Overall rating:

        8.5

        Excellent
        45 reviews
        Cleanliness
        9.1
        Facilities
        8.6
        Location
        8.7
        Read all reviews >
        More about Marriott Jacksonville Downtown

        More about Marriott Jacksonville Downtown

        Marriott Jacksonville Downtown

        Immerse yourself in the all that Jacksonville (FL) has to offer with a getaway at Marriott Jacksonville Downtown.
        All offerings provided by Marriott Jacksonville Downtown help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service and luggage storage.
        For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Marriott Jacksonville Downtown. For health reasons, smoking is not permitted anywhere inside the hotel.
        A range of amenities is offered in guestrooms at Marriott Jacksonville Downtown. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
        Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at Marriott Jacksonville Downtown. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
        A day in will be as fun as a day out with ranges of recreational activities offered at Marriott Jacksonville Downtown. A beach that's accessible right from the hotel puts you close to the ocean during your stay. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


        Around the property

        Don't spend all your time inside while in Jacksonville (FL)! A great museum trip can be had at Cummer Museum Of Art located 1.8 km away, with local art that provides a sense of the region.

        Show less

        Amenities and facilities

        Excellent
        Facilities

        8.6

        Languages spoken
        • English
        • Spanish
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Swimming pool [outdoor]
        Cleanliness and safety
        • Anti-viral cleaning products
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        Dining, drinking, and snacking
        • Bar
        • Breakfast [buffet]
        • Breakfast [continental]
        • Coffee shop
        • Restaurants
        • Room service [24-hour]
        • Snack bar
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Postal service
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Xerox/fax in business center
        For the kids
        • Family room
        Access
        • Allergy-free rooms
        • Cat-friendly
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in [24-hour]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pet-friendly [charges apply]
        • Pets allowed
        • Security [24-hour]
        • Service animals are welcome
        • Smoke alarms
        • Soundproof rooms
        Getting around
        • Car park [charges apply]
        • Rental car
        • Valet parking

        Food and dining

        Restaurants on site
        Juliette's Bistro
        • Cuisine: Local, Seafood

        Location

        245 Water Street, Downtown Jacksonville, Jacksonville (FL), United States, 32202
        Excellent
        Location

        8.7

        Airports
        • Jacksonville Executive at Craig Airport (CRG)
          14.1 km
        • Jacksonville International Airport (JAX)
          18.6 km
        Public transportation
        • Central
          140 m
        • Hemming Plaza
          440 m
        Hospital or clinic
        • Ara West Jacksonville
          920 m
        Shopping
        • Riverside Arts Market
          1.6 km
        Convenience store
        • 7 Eleven
          240 m
        Cash withdrawal
        • ATM on-site

        What's nearby

        Popular landmarks
        • The Florida Theatre
          600 m
        • Museum of Science and History
          830 m
        • Cummer Museum Of Art
          1.8 km
        • EverBank Field
          2.2 km
        • Jacksonville Zoo & Gardens
          8.7 km
        • Catty Shack Ranch Wildlife Sanctuary
          20.0 km
        • Kathryn Abbey Hanna Park
          24.8 km
        • Kingsley Plantation
          24.9 km
        • Little Talbot Island State Park
          28.0 km
        Nearby landmarks
        • Jacksonville Symphony Orchestra
          100 m
        • One Enterprise Garage
          110 m
        • Times-Union Center for the Performing Arts
          110 m
        • Central
          140 m
        • Parador Garage
          150 m
        • Adrian Pickett Gallery
          200 m
        • Twisted Martini
          200 m
        • YMCA
          230 m
        • Anytime Fitness
          290 m
        • Convention & Visitors Bureau Beaches Visitors Cntr
          300 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-12 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • We accept pets maximum weight up to 34 kg.
        • The damage deposit is USD 50 per day.
        • In the event of an early departure, the property may charge you one night’s room and tax.
        • In the event of an early departure, the property may charge you one night’s room and tax.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from16:00
        • Check-out until11:00
        Getting around
        • Distance from city center0 miles
        • Travel time to airport (minutes)25
        Extras
        • Breakfast charge (unless included in room price)21 USD
        The property
        • Number of bars/lounges1
        • Number of floors12
        • Number of restaurants1
        • Number of rooms 354
        • Year property opened1987
        • Most recent renovation2015
        Parking
        • Daily parking fee25 USD

        Property announcements

        In the event of an early departure, the property may charge you one night’s room and tax.

        In the event of an early departure, the property may charge you one night’s room and tax.

        Reviews of Marriott Jacksonville Downtown from real guests

        Provided by verified guests of Agoda
        8.5
        /
        10
        Excellent
        Cleanliness9.1
        Facilities8.6
        Location8.7
        Service9.1
        Value for money8.4
        High score for Jacksonville (FL)
        Rating
        9+ Exceptional (10)
        8-9 Excellent (2)
        7-8 Very Good (2)
        6-7 Good (2)
        <6 Below Expectation (3)
        Time of the year
        Mar - May (4)
        Jun - Aug (3)
        Sep - Nov (4)
        Dec - Feb (8)

        Show reviews that mention 

        Showing 19 verified guest comments
        10.0
        Exceptional
        Tiarra from United States
        Solo traveler
        Stayed 2 nights in March 2022

        Amazing service ”

        Venus helped with my accommodations and I appreciate all the hotel services from the staff. I really enjoyed my stay. Everything was clean and beautiful. I will most definitely be returning.

        Reviewed March 22, 2022

        See room deals

        10.0
        Exceptional
        albert from United States
        Solo traveler
        Guest room, 1 King
        Stayed 1 night in June 2022

        Good clean hotel ”

        Clean, great service and everything else you want. Will be back.

        Reviewed June 17, 2022

        See room deals

        10.0
        Exceptional
        albert from United States
        Solo traveler
        Guest room, 1 King
        Stayed 1 night in June 2022

        Good hotel ”

        Hotel is downtown and clean, friendly staff and easy to find.

        Reviewed June 12, 2022

        See room deals

        10.0
        Exceptional
        Lorena from United States
        Solo traveler
        Stayed 1 night in January 2022

        Exceptional”

        They upgraded my room at desame price . Very nice hotel and Staff as well

        Reviewed January 31, 2022

        See room deals

        9.6
        Exceptional
        Lavar from United States
        Solo traveler
        Stayed 1 night in March 2022

        Lavar Stay”

        If you are looking for a place to stay whether it be one day or multiple days this is the place to go considering they charge cheap but sensational prices and plus I had my military ball their so you know I had to pick this place

        Reviewed March 31, 2022

        See room deals

        10.0
        Exceptional
        David from United States
        Business traveler
        Stayed 1 night in January 2022

        Hotshot Driver”

        Great place to stay after a long day in the saddle!

        Reviewed January 31, 2022

        See room deals

        9.2
        Exceptional
        Benjamin from United States
        Solo traveler
        Stayed 2 nights in January 2022

        Very enjoyable”

        Pros: Cool location, nice building layout with the outside deck, very nice staff including the valet, and amazing water pressure in the shower. Cons: Parking was charged as extra, the breakfast buffet was quite expensive, and no way to adjust the water pressure in the shower.

        Reviewed January 13, 2022

        See room deals

        10.0
        Exceptional
        Tabresha from United States
        Couple
        Stayed 1 night in January 2022

        Exceptional”

        Just perfect for short notice

        Reviewed July 17, 2022

        See room deals

        10.0
        Exceptional
        Jeehee from United States
        Business traveler
        Stayed 2 nights in March 2022

        Exceptional”

        Staff was so friendly

        Reviewed March 26, 2022

        See room deals

        9.2
        Exceptional
        Penny
        Group
        Stayed 2 nights in March 2019

        Exceptional”

        The drive. I just don’t do well in large cities.

        Reviewed March 15, 2019

        See room deals

        8.4
        Excellent
        Diane from Guam
        Couple
        Stayed 3 nights in November 2021

        Football”

        We went to stay there because we watched an NFL game . Hotel was walking distance to the stadium . Plenty of restaurants at walking distance . Hotel was a little outdated but all in all we had a nice stay

        Reviewed November 23, 2021

        See room deals

        7.6
        Very good
        Albert from United States
        Business traveler
        Stayed 1 night in January 2022

        Ok...”

        Place is dated and POORLY signed. Big hotel like this and no big "HOTEL" sign on it. It is clean some update. Good downtown location and very nice 4th floor pool. No real interaction with staff beyond front desk.

        Reviewed January 13, 2022

        See room deals

        7.2
        Very good
        JR from United States
        Family with young children
        Stayed 1 night in November 2021

        I love it”

        Score from 1 - 10 you got 7 😉

        Reviewed November 13, 2021

        See room deals

        6.8
        Good
        Tony from United States
        Solo traveler
        Stayed 2 nights in February 2022

        Been at better”

        It was clean but the drainage was horrible water was luke warm and shower heads were outdated

        Reviewed February 22, 2022

        See room deals

        6.4
        Good
        Jairo from United States
        Couple
        Stayed 2 nights in December 2021

        Nice Hotel, bad Location”

        great Staff, Clean room, located down town $20 dollars to park over nite or over 2 hours, if you are coming or going thru out thru out the day you will be paying parking fees. Very sketchy part of town do not recommend walking outside the hotel .

        Reviewed January 22, 2022

        See room deals

        4.8
        Joyce from United States
        Family with young children
        Stayed 1 night in January 2022

        Acceptable”

        Upon check in was not told where any restaurants, services or amenities that were available. Room service not available, was told valet parking would be 5 minutes upon calling down. Despite this we waited 40 minutes and no one else was waiting. Received better service at a 2 star hotel off of 95. Would not return again.

        Reviewed February 02, 2022

        See room deals

        2.0
        Stewart from United States
        Business traveler
        Stayed 3 nights in October 2021

        Don’t come here”

        They keep charging your card for one!

        Reviewed October 24, 2021

        See room deals

        8.4
        Excellent
        Kristin from China
        Solo traveler
        Stayed 2 nights in July 2018

        Excellent”

        Beautiful hotel in downtown Jacksonville. Very nice, clean comfortable rooms. Because of the downtown location there was not a large variety of shops and restaurants in the area, other than at a close-by tourist area. A swimming pool would be a nice addition. Overall good value. I would stay here again.

        Reviewed August 10, 2018

        See room deals

        4.8
        Jacob from United States
        Family with young children
        Stayed 5 nights in September 2018

        Hidden fees”

        Booked the room for $180 from Agoda for 1 night. Checked out and the price was $300 after all of the fees ($50 was per fee which is normal). No microwave in room. Have to pay $10 a day to use WiFi? $20 a day for valet. No free parking anywhere.

        Reviewed September 16, 2018

        See room deals

        This is a popular property. Don't miss out!

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