One ENIGMA Hotel
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7.1
Very good
/10
(192 reviews)See what guests said
See map
6.8
Good
Location rating score
  • Lourdes Medical Centre60 m
  • Sentul Medical Centre280 m
  • Putra World Trade Centre420 m
  • Tourism Malaysia in Putra World Trade Centre470 m
  • Damai Service Hospital500 m
  • Titiwangsa Monorail Station540 m
  • Agasthiar Siddha Medical Centre680 m
  • The Mall690 m
  • Sentosa Medical Centre700 m
  • Sunway Putra Mall700 m
  • Free Wi-Fi

    One ENIGMA Hotel

    Jalan 1/64, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 51200 - See map
    "Very kind, helpful, and friendly staff, they are very polite and smile a lot, the owner is lucky to have them."
    BASEM - October 25, 2017
    Very good cleanliness
    7.3 rating for cleanliness
    Very good service
    7.3 rating for service
    • 560 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 11 times

    Property ranking|Compared to 13,128 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Value for money score
    7.6/10
    Service score
    7.3/10
    Cleanliness score
    7.3/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Value for money7.6
    Distance to city center2KM
    Location rating6.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport15.9 km

    Rooms available at One ENIGMA Hotel

    Deluxe Double
    Deluxe Double
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Room size: 13 m²/140 ft²
    • No Windows view
    • 1 double bed
    Enter dates to see prices
    Standard Single
    Standard Single
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 double bed
    Enter dates to see prices

    What people love about One ENIGMA Hotel

    • 7.6
      Very good
      Location

      "Location is perfect."

      siti A.

      |

      November 21, 2017

    • 6.4
      Good

      "Place is nice and comfort."

      Grace A.

      |

      October 21, 2018

    • 7.6
      Very good
      Staff 

      "Staff were polite , housekeeping was also good."

      siti A.

      |

      November 21, 2017

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    More about One ENIGMA Hotel

    More about One ENIGMA Hotel

    7.2
    Very good

    "the breakfast was good."

    Farisliza

    |

    December 19, 2018

    An overview

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    What they offer

    8.8
    Excellent
    Staff 

    "Breakfast delicious and staff very profesional."

    farah A.

    |

    April 9, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Urbean
    2.5 km American, Cafe, European
    Darabif
    2.6 km American
    Wall Street Bar
    2.7 km American
    Asian cuisine
    Asian cuisine
    Zende Restaurant
    570 m Asian, Chinese, International
    hokkaido seafood restaurant
    640 m Asian, Chinese, Halal
    Teh Tarik Place
    730 m Asian, Indian, Malaysian
    Chinese cuisine
    Chinese cuisine
    Kedai Kopi & Makanan Man Lien
    770 m Chinese, Seafood
    Laomazis Home Cooked Dishes
    880 m Chinese
    Crystal Palm Seafood Restaurant
    890 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of One ENIGMA Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (192)Booking.com Reviews (362)
    7.1
    /
    10
    Cleanliness7.3
    Facilities6.5
    Location6.8
    Service7.3
    Value for money7.6
    Rating
    9+ Exceptional (11)
    8-9 Excellent (7)
    7-8 Very Good (12)
    6-7 Good (4)
    <6 Below Expectation (21)
    Time of the year
    Mar - May (14)
    Jun - Aug (7)
    Sep - Nov (16)
    Dec - Feb (18)
    All guests (192)
    All room types
    All languages
    Showing 55 verified guest comments
    123
    8.4
    Excellent
    Amran from Malaysia
    Couple
    Standard Double
    Stayed 1 night in February 2019

    Excellent ”

    We stay at room 405 .. The room so clean ..tv works fine ..the astro channels is very clear .. air con also works fine.. Bedsheets also clean. The staff especially the guy ( housekeeping) was so helpful..he even help us carry my bags when he saw us not enough hand .. Only one thing we notice that the water spray handle is broken..but it not a big deal.. We rode a big bike and parking is so confident. Will choose this hotel at our next stay.

    Reviewed February 25, 2019
    7.6
    Very good
    M from Malaysia
    Solo traveler
    Standard Single
    Stayed 1 night in March 2019

    Great value, central location, OK/so-so facilities, nice staff”

    Located behind a busy road but nicely hidden with relative green and quiet surrounding.

    Reviewed July 05, 2019
    8.8
    Excellent
    NUR from Malaysia
    Couple
    Superior Double
    Stayed 2 nights in November 2017

    Great! ”

    Affordable hotel with elevator. Breakfast is nice. The staff are all great and always smiling. Location near titiwangsa station but need hire uber or grab for more comfort. Bed and pillow is comfortable.

    Reviewed November 26, 2017
    7.2
    Very good
    Farisliza from Malaysia
    Couple
    Standard Double
    Stayed 2 nights in December 2018

    Worth the money you paid”

    The room was clean, but the bathroom was slightly dirty. It was a comfortable stay but the walls are thin. You could pretty much heard what happened next door. But the breakfast was good. It was simple and don’t expect an extravagant buffet. They served decent food and I’m satisfied. A reminder. They have a very limited parking space.

    Reviewed December 19, 2018
    10.0
    Exceptional
    MOHAMED from Malaysia
    Couple
    Standard Double
    Stayed 1 night in September 2018

    Great stay! Definitely will come back if im in the area.”

    Cons: park car at your own risk.. Pros: service is really good, staff very friendly, got breakfast free (though simple yet really delicious, i.e. fried rice, kuey teow, toasted bread with juice/tea/coffee), bed was comfortable, shower with heater- water pressure was strong, aircon really cold, simple tv programs but good enough. All in all, i enjoyed my stay. I recommend this if you are travellers/backpackers looking for some simple comfort and a good night's rest. For the price you are paying, you will love it.

    Reviewed October 01, 2018
    3.2
    WAN from Malaysia
    Solo traveler
    Standard Double
    Stayed 1 night in April 2018

    perkara nak complain”

    1. internet x dpt langsung. bg wifi password only tp line x ada. 2. pintu bilik rosak. kad xleh guna. klo boleh do something supaya guestx payah nk turun g kt receptionist. 3. front desk staff x friendly, yg lelaki yg bekerja pd malam (28/4). yg perempuan ok.nice and friendly. 4. mmg x kan dtg lg.

    Reviewed April 29, 2018
    7.6
    Very good
    Ahmad from Malaysia
    Couple
    Superior Double
    Stayed 1 night in April 2018

    Okay ”

    Hotel budget with the breakfast is so nice. Worth of money. The manager is very responsible and humble try to solve the problem of our room about the door lock and the misunderstanding of his worker(when we already checked in, but his worker want to do the room service while we're in the room:no privacy). Parking need to pay. But overall, satisfied with the humble of the manger and the breakfast!.

    Reviewed April 15, 2018
    7.6
    Very good
    siti from Malaysia
    Solo traveler
    Standard Double
    Stayed 3 nights in November 2017

    Satisfied”

    Location is perfect. Within the town centre. Not a walking distance to the nearest LRT/Monorail Station though. Had to hail taxi/uber. It's located on a back alley, but just use waze and it will lead you to the right place. Breakfast was basic but serve the purpose. Meehun/nasi goreng/bread/tea/milk. Good enough. Staff were polite , housekeeping was also good. I'm satisfied and will definitely stay here again.

    Reviewed November 21, 2017
    10.0
    Exceptional
    Siti
    Family with young children
    Standard Double
    Stayed 1 night in November 2017

    100% satisfied”

    first we came into our room, we fell in love with it. Despite the room was a bit small, but it was very cozy, neat and tidy. And for the cleanliness, I would give a perfect marks. For the breakfast, what do you expect when you stay in a small budget hotel? But it is more than enough for me. I really hope that you guys can maintain the quality of this hotel. I will gladly repeat again! :)

    Reviewed November 21, 2017

    Dear Ms.Siti Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Best Regards Mohd Fairuz Hotel Manager

    Responded March 08, 2018
    One ENIGMA Hotel
    6.4
    Good
    Illy from Malaysia
    Couple
    Superior Double
    Stayed 1 night in November 2017

    Best stay”

    the room is nice and cozy. perfect for newly wed to stay, but kinda not suitable for a family. the hotel management should consider to provide parking for the hotel guests. As we have to pay another RM15 to park at one night, it a little bit costly for us. but overall, the hotel is nice and worth it.

    Reviewed November 17, 2017
    4.0
    shona from United Kingdom
    Couple
    Superior Double
    Stayed 3 nights in October 2017

    No working wifi!!! Bad breakfast, and tiny room! ”

    Wifi never worked in the 3 days! Each time we told them they made an excuse, I asked to see the manager, but they were never on site! Other guests who had stayed previously told me that the wifi never works there. Breakfast was really bad!! We told them at check in we were vegetarian they said they would make sure they would let them know, but the 3 days we were offered fried rice or noodles both with meat/fish inside and toast! We asked even for a banana and they said it wasn't possible!! NOT RECOMMENDED!!!

    Reviewed November 13, 2017
    10.0
    Exceptional
    BASEM from Malaysia
    Business traveler
    Deluxe Double
    Stayed 1 night in October 2017

    MUST COME AGAIN ”

    i have been to kuala lumpur many times, but this is the first super clean hotel, i strongly suggest you staying here, buses can take you to any direction and you can walk safely as well..the room is cute and i like it the A/C works without any noise.. very kind, helpful, and friendly staff, they are very polite and smile a lot, the owner is lucky to have them.. remember, guest are not allowed to eat inside the room, this is a good thing you have to take your toothpaste and tooth brush they provide coffee and tea and two bottles of water, if you buy extra two bottles you will get one for free (that made me happy)

    Reviewed October 25, 2017

    Dear Basem Thank you very much for taking the time to review our property. It's always heartwarming to hear that you feel happy with our services. We glad to have them as our small family we hope to see you again in the future. Best Regards Mohd Fairuz Hotel Manager

    Responded March 08, 2018
    One ENIGMA Hotel
    6.0
    Justin from Malaysia
    Solo traveler
    Standard Single
    Stayed 4 nights in January 2019

    Dirty & Smallest Bathroom I’ve ever seen”

    The bathroom for room 211 were not cleaned up when I was checked -in. Ventilation machine malfunction, unpleasant odour within the bathroom premise. Fortunately, they do have good WiFi and comfort bed.

    Reviewed January 27, 2019
    6.4
    Good
    Grace from Malaysia
    Couple
    Superior Double
    Stayed 3 nights in October 2018

    Nice and comfort. ”

    We was coming here for my husband convocation at PWTC. Place is nice and comfort. Quite and peacefully. Only need to improve on your breakfast menu and staff friendliness. For breakfast menu, maybe need to improvise to a variety of food such as hot dogs, nasi lemak, etc. For staff especially night shift receptionist, should be improve on how to talk in a good manner with customer. But overall, it really nice and good place to stay. Value for money.

    Reviewed October 21, 2018
    6.0
    nur from Malaysia
    Family with young children
    Superior Double
    Stayed 1 night in December 2018

    good”

    blik jd kecil bila tmbah xtra bed.breakfast sedap

    Reviewed December 26, 2018
    5.2
    THIAGARAJAN from Malaysia
    Couple
    Standard Double
    Stayed 1 night in October 2018

    Above average”

    staff busy on telefone, i waited nearly 15 minits

    Reviewed October 18, 2018
    8.8
    Excellent
    Thean from Malaysia
    Group
    Superior Double
    Stayed 2 nights in May 2018

    Small room but good hotel location for PWTC events.”

    Old hotel but everything new inside. Staff was all friendly and good. Simple breakfast but can be improved.

    Reviewed May 07, 2018
    8.0
    Excellent
    rizman from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in April 2018

    nice ”

    ok, nice and easy to find it

    Reviewed April 19, 2018
    8.8
    Excellent
    ahmad from Malaysia
    Couple
    Standard Double
    Stayed 1 night in November 2017

    Just nice budget hotel”

    Comfortable,clean,value for money.. Simple but good breakfast.. But,u need to pay rm15 for private car parking

    Reviewed November 27, 2017
    10.0
    Exceptional
    PUTERI from Malaysia
    Business traveler
    Superior Double
    Stayed 2 nights in January 2019

    GOOD ”

    SERVICES NICE, FOOD AND ROOM VERY VALUE FOR THE MONEY. VERY COMFORT. VERY NICE HOTEL WITH BUDGET ROOM AT LOW PRICE.

    Reviewed January 22, 2019
    123
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