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One Hotel Santubong
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beach
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Swimming pool
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6.3 Good location
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6.3Location
  • Private beach

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Deluxe
  • Mountain view
  • 27 m²
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Superior
  • 28 m²
  • Separate shower and bathtub
  • 3 double beds
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Junior Suite
  • Mountain view
  • 29 m²
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Nearest essentials

  • Airports
    • 29 km
    • Kuching International Airport (KCH)
    • 196 km
    • Sibu Airport (SBW)
  • Hospital or clinic
    • 18 km
    • Normah Medical Specialist Centre
  • Convenience store
    • 1.7 km
    • 7 Eleven

More about One Hotel Santubong

An overview

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Verified guest reviews

Agoda Reviews (312)
Booking.com Reviews (15)

4.8

Filter by traveler type:
Review score
  • Cleanliness 4.8
  • Facilities 4.0
  • Location 6.3
  • Room comfort and quality 5.2
  • Service 5.5
  • Value for money 5.3
Review score
  • Cleanliness 6.7
  • Location 5.3
  • Room comfort and quality 6.7
  • Service 6.0
  • Value for money 6.0
Review score
  • Cleanliness 4.9
  • Location 6.4
  • Room comfort and quality 5.0
  • Service 5.7
  • Value for money 5.4
Review score
  • Cleanliness 4.7
  • Facilities 4.0
  • Location 6.5
  • Room comfort and quality 5.8
  • Service 5.5
  • Value for money 5.4
Review score
  • Cleanliness 4.4
  • Facilities 4.0
  • Location 6.2
  • Room comfort and quality 4.8
  • Service 5.3
  • Value for money 4.8
Review score
  • Cleanliness 5.0
  • Location 6.7
  • Room comfort and quality 5.5
  • Service 5.2
  • Value for money 5.5
Review score
  • Cleanliness 4.8
  • Location 6.4
  • Room comfort and quality 5.5
  • Service 5.5
  • Value for money 5.4
Provided by verified guests of Agoda
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Room type
  • Superior

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Showing 312 verified written reviews
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5.2
Asan from Malaysia
Family with young children
Stayed 1 night in October 2013
Breakaway place”
Far from town. Got beach but nobody there
Reviewed June 12, 2017
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5.2
asri from Brunei Darussalam
Solo traveler
Stayed 2 nights in September 2014
my solo stay”
good hotel.but my room was at the end of the block and empty. on my way to the room is creapy and dark and the power keep on switching off make me goose bumbs. the sofa smell and old.
Reviewed February 20, 2017
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5.0
Khadzlan from Malaysia
Couple
Stayed 1 night in December 2014
Little value for money”
Location, room size, not much else
Booked myself a junior suite, got myself a big disappointment. Big room, but mostly empty with aged furnitures. Room (toilet especially) not properly cleaned.
Reviewed December 08, 2015
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2.0
MONA from Malaysia
Group
Stayed 7 nights in November 2014
the worst hotel i've been to in 35 years”
i can't even begin...horrible..absolutely a nightmare. i've organized an international conference in this hotel and it was just...my god...just dont.
Reviewed November 28, 2015
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5.3
Lih from Malaysia
Group
Stayed 3 nights in August 2015
Keeps expectations low and it will be ok”
Spacious rooms, Private beach, Quiet surroundings
We booked the Deluxe room for 3 nights to attend the Rainforest World Music Festival. The room & toilet was spacious. The air-conditioning does not seem to be working very well, as the room borders on warm & stuffy during the afternoon. The toilet is old but clean and equipped with heater & good water pressure. There is no cable tv and no phones in the room so you will need to make a trip down to reception if you require any assistance. I was pre-informed of this by a friend and requested for an extra towel when I checked-in, but the towel was never delivered by housekeeping. The fried beehoon served on the breakfast spread was burnt on the first day and the milk for cereal was not chilled. The pool looked rather disgusting with white stuff on the surface with slightly murky water. We felt more comfortable swimming at the beach which was a nice 5-minute walk from the hotel. All in all it was a pleasant stay as we kept our expectations in check. It will be a place to go if one is looking for a tranquil and quiet place to unwind and relax. There isn't much going on around this area.
Reviewed August 17, 2015
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7.3
VAISNAVI from Malaysia
Group
Superior
Stayed 3 nights in August 2015
Was a good stay, not much to complain”
The room was good, kept well. Staffs were friendly.
Enjoyed the stay. Maybe should keep the pool clean.
Reviewed August 13, 2015
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6.3
Edmund from Malaysia
Solo traveler
Stayed 3 nights in August 2015
Good getaway ”
Room, Surrounding, Staff
Overall it was a pleasant experience, however many of the functional items were not usable eg. TV, telephone and bathtub (it took me half an hour to fill up half the tub).
Reviewed August 11, 2015
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6.3
heng from Malaysia
Couple
Stayed 1 night in May 2015
Good”
Location, Beach and Food
Everything is ok except the aircon was not cold at all.
Reviewed July 19, 2015
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4.3
Fairuz from Malaysia
Family with young children
Stayed 2 nights in May 2015
Not an ideal stay”
Has its own private beach, swimming pool, peaceful location
Not a good experience. Mostly due to the poorly maintained premise, lack of attractions and no halal certification.
Reviewed June 02, 2015
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10.0
BONG from Malaysia
Business traveler
Stayed 1 night in July 2014
A good business hotel”
great
Reviewed May 26, 2015
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