Recent customer comments

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Above average



based on 310 reviews
  • Cleanliness 4.8
  • Location 6.4
  • Room Comfort/Standard 5.2
  • Service 5.5
  • Value for money 5.2
  • Food/Dining 4.6
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Razman from Malaysia
Groups
Stayed 3 nights in December 2014
ALOT 2014
Secluded, peaceful
It was awesome
Reviewed December 19, 2014

siti from Malaysia
Solo travelers
Junior Suite
Stayed 3 nights in November 2014
The worst hotel ever.
scenery is beautiful
the facilities- lights, telephone, tv not working! The gym is not mantained. The blanket and towel has odd smell.
Reviewed December 03, 2014

Praneetha from Malaysia
Business travelers
Stayed 2 nights in November 2014
Under par
Faces santubong mountain, quiet, big
Reviewed December 01, 2014

sim from Malaysia
Families with young children
Superior
Stayed one night in July 2014
good for family trip
good view
good
Reviewed November 17, 2014

Ping from Malaysia
Couples
Junior Suite
Stayed one night in August 2014
most disgusting & terrible hotel
terrible, disgusting & annoying
the hotel is terrible. food is not edible. service is unacceptable. dirty, no service, no tv, no maintenance. the worst hotel i've been to.
Reviewed October 30, 2014

Mohd from Malaysia
Families with older children
Superior
Stayed one night in October 2014
overall ia good
Nice view
Good, but their hotel condition was lame.. Maybe under maintenence..
Reviewed October 20, 2014

Mohamad from Malaysia
Couples
Stayed one night in October 2014
Bad experience in One Santubong Hotel
Bad experience Air condition in the room was not functioning Food during breakfast sucks
Reviewed October 07, 2014

Wong from Malaysia
Families with young children
Superior
Stayed one night in September 2014
Rat invade room at night
Near to beach, low price, near to cultural village
Staff tried to extort for extra money. Had a ratty encounter, gnawing at food kept in the closet at night. The beach could be cleaned up a little
Reviewed October 02, 2014

juana from Malaysia
Couples
Stayed one night in September 2014
One hotel santubong
Privacy location nature
Reviewed September 27, 2014

Yii from Malaysia
Couples
Stayed one night in April 2014
Greenish and relaxing environment
Beach, environment, surrounding
Helpful staffs. The room is Nice and comfortable equip with wooden furniture . The things I like the most with the place is can Relax within the greenish environment
Reviewed September 26, 2014


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