Excellent 8.2
Based on 21 reviews

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About One & Only Hayman Island Resort


Renovated in 2014, the One & Only Hayman Island Resort guarantees guests a pleasant stay whether in Whitsunday Islands for business or pleasure. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

One & Only Hayman Island Resort also offers many facilities to enrich your stay in Whitsunday Islands. Top features of the hotel include free Wi-Fi in all rooms, photocopying, private check in/check out, 24-hour front desk, 24-hour room service.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as private beach, fitness center, sauna, golf course (within 3 km), outdoor pool to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the One & Only Hayman Island Resort.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Massage(s)
  • Private beach
  • Sauna
  • Spa
  • Squash court(s)
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Korean
  • Russian
  • Sinhala
  • Spanish
  • Thai
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Additional charges apply for the gala dinner on the night of December 31, 2017 and will be collected at the property.

This property requires a minimum stay of 5 nights for any booking during festive season from December 16, 2016 to January 14, 2017.

Child and extra bed policy
Children 0-12 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 160
Reception Open Until: 12:00 AM
Room Voltage: 220
Year Hotel Built: 1987
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type

based on 21 reviews
  • Cleanliness 8.5
  • Facilities 8.3
  • Location 9.1
  • Room comfort and quality 8.6
  • Service 8.2
  • Value for money 6.7
  • Food and dining 7.8
Sort by

Ciara from Australia
Pool Suite
Stayed 4 nights in September 2016
Honeymoon stay
Wonderful location, we had our own personal butler who arranged everything we needed,she was fantastic and would highly recommend. Good selection of restaurants however a bar for after dinner drinks would be a good addition to the resort. Magical stay that we will remember forever. Seabob activity is a must do,so much fun.
Reviewed September 11, 2016

meredith from Australia
Family with young children
Hayman Lagoon Room
Stayed 3 nights in July 2016
Barrier Reef heaven
Hayman is truly heaven. Upmarket resort, beautiful rooms and facilities. Laying by one of the pools or on Hayman's beach feels like Paradise. Three days aways seems like a week.
Reviewed July 25, 2016

Robin from Australia
Family with young children
Hayman Ocean View
Stayed 5 nights in June 2016
Management went out of their way to resolve issues with room and meals. However, way over priced for what you get. Previous 2 visits were before One and Only management. Lost that personal touch and special something. Won't be going back.
Reviewed July 04, 2016

Seng from Singapore
Family with older children
Hayman Family Suite
Stayed 5 nights in June 2016
Hayman Island
Will recommend to my friends.
Reviewed June 13, 2016

Panfeng from China
Hayman Ocean View
Stayed 7 nights in April 2016
We stayed there for 7 nights. Had lots of fun on the beach. With high tide at morning, there are compliment water sports, like kayaking, wind surfing, boat etc. At Apil we saw sharks, ogcocephalidaes, sea turtles and other colorful fishes swam around. I also tried inner reef dining intro, the guide was very experienced and helpful. I got 7.2m under water, the world there was so colorful and amazing. However the food was nightmare. We tried several restaurants like bamboo, AMICI and bars. It not even match normal level, and we were not welcomed by some of the staffs.
Reviewed April 28, 2016

MICHAEL from Australia
Hayman Premium Ocean View
Stayed 3 nights in March 2016
Beautiful location with inexperienced staff and a hefty price tag
Highly inexperienced staff with the exception of few. Incredible frustration in securing information and seeking assistance for booking of activities and dinners in the lead up to the trip. Run down rooms with semi refurbished despite photos on the website illustrating fully renovated facilities. Lots of apologies for errors made and inconvenience caused but not what you expect from a 5 star resort with such a hefty price tag. Our butler was a fabulous chap from the Netherlands.
Reviewed April 15, 2016

Prudence from Australia
1 Bedroom Suite Pool View
Stayed 3 nights in March 2016
Spectacular resort
Amazing refurbishment. Stayed in one of the pool access suites. Highly recommend! Will definitely go again.
Reviewed March 29, 2016

Julie from Thailand
Family with older children
Hayman Ocean View
Stayed 3 nights in December 2015
Best holiday
Location, staff, pool
it was the best holiday for myself and my daughter. I surprised her to celebrate her birthday at the one and only Hayman island, She had a huge year and just wanted to have a good break. It sure was the best. She didn't want to leave. We are very excited to book another trip to the island with the rest of my family. We are really looking forward to returning next year.
Reviewed December 17, 2015

Mark from Australia
Pool Suite
Stayed 5 nights in November 2015
Awesome but expensive
Room, activities, location
We had a great time
Reviewed December 09, 2015

Julian from Thailand
Beach Villa With Pool
Stayed 3 nights in May 2015
Great for families or noisy weddings
Feeding freddy the giant Groper, the pool in the beach villas, a great gym
For the $2500 a night for a beach villa I expected more. The hotel spent its One and Only money in aoft furnishings and a new pool which is like a 3 star ... enough noisy kids to make it intolerable. Clearly I don't have kids... this is a great resort for those that do. Especially cashed up bogans.
Reviewed May 05, 2015


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