One&Only The Palm

West Crescent, Palm Jumeirah, Dubai, United Arab Emirates, 114843 - See map
Free Wi-Fi
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One&Only The Palm

"The hotel is spotlessly clean ."

Mandy - March 23, 2018

Palm Beach Premiere King Room One&Only The Palm
Lobby One&Only The Palm
Lobby One&Only The Palm
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See map
Popular landmarks
Sky Dive 1.1 km
Peppermint Club 1.68 km
Le Meridien Mina Seyahi 1.69 km
Dubai Kite Club 1.7 km
Al Ittihad Park 1.73 km
Dubai Ferry 1.77 km
Maya 1.8 km
Mina Al Seyahi Tram Station 1.83 km
Oriental Hammam 1.84 km
Sheesha Courtyard 1.85 km
Nearby landmarks
Atlantis Aquaventure Waterpark 4.04 km
Ski Dubai 6.91 km
Burj Al Arab 7.07 km
Wild Wadi Waterpark 7.22 km
Dubai Miracle Garden 12.07 km
The Dubai Fountain 17.91 km
Burj Khalifa 17.96 km
Dubai Aquarium & Underwater Zoo 18.3 km
The Dubai Mall 18.49 km
Dubai Creek 24.85 km
9.1

Exceptional

Location rating score

Exceptional location
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Canoeing
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Dubai every 1 minutes on Agoda.com
Value for money8.4
Distance to city center22 km
Location rating9.1
Nearest airportAl Maktoum International Airport (DWC)
Distance to airport23.8 km

Rooms available at One&Only The Palm

Exceptional
Room comfort & quality
9.1
Palm Beach Executive Suite
Palm Beach Executive Suite
...
  • Room size: 130 m²/1399 ft²
  • Ocean view
  • 1 king bed
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Palm Manor Premiere King Room
Palm Manor Premiere King Room
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 king bed
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Palm Beach Junior Suite
Palm Beach Junior Suite
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
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Palm Beach Premiere King Room
Palm Beach Premiere King Room
...
  • Room size: 65 m²/700 ft²
  • Ocean view
  • 1 king bed
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Palm Manor Premiere Twin Room
Palm Manor Premiere Twin Room
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 2 single beds
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Palm Beach Premiere Double Room
Palm Beach Premiere Double Room
...
  • Room size: 80 m²/861 ft²
  • Partial sea view
  • 1 double bed
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Palm Manor Premiere Double Room
Palm Manor Premiere Double Room
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 double bed
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Palm Beach Premiere Twin Room
Palm Beach Premiere Twin Room
...
  • Room size: 65 m²/700 ft²
  • Partial sea view
  • 2 single beds
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Palm Grand Beach Villa - 2 Bedroom
Palm Grand Beach Villa - 2 Bedroom
...
  • Balcony/terrace
  • 2 king beds
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Palm Beach Premier Double - Two Queen Beds UAE Staycation Beach Hideaway - Includes AED 500 F&B credit per night
Palm Beach Premier Double - Two Queen Beds UAE Staycation Beach Hideaway - Includes AED 500 F&B credit per night
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at One&Only The Palm?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to One&Only The Palm?

One&Only The Palm is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 AED. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at One&Only The Palm also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, One&Only The Palm has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the resort can arrange car rental for you.

What is the smoking policy at One&Only The Palm?

One&Only The Palm does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood
Property ranking|Compared to 2,523 Dubai properties
See all rankings
Service score
9.7/10
Cleanliness score
9.9/10
Room comfort score
9.1/10
Couples review score
9.2/10
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
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Overall rating:
9.3
Exceptional
40 reviews
Cleanliness
9.9
Facilities
9.6
Location
9.1
Read all reviews >
What travelers say they love:
Great time spend
Tausif from Bahrain
Business traveler
More about One&Only The Palm

More about One&Only The Palm

Well-positioned in Palm Jumeirah, One&Only The Palm is the ideal point of departure for your excursions in Dubai. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Marina mall, Sky Dive, Dubai International Marina Club.

One&Only The Palm offers impeccable service and all the essential amenities to invigorate travelers. 24-hour room service, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage are just a few of the facilities that set One&Only The Palm apart from other hotels in the city.

Step into one of 90 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, mirror, sofa, towels, separate living room which can be found in some rooms. The hotel's hot tub, private beach, fitness center, sauna, outdoor pool are ideal places to relax and unwind after a busy day. One&Only The Palm is your one-stop destination for quality hotel accommodations in Dubai.

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Most talked about facilities

Beach
3 mentions
Swimming Pool
2 mentions
Food & Dining
1 mention
View
1 mention

What they offer

9.6
Exceptional

"Great place !"

Delphine

|

May 25, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Full English/Irish

Restaurants on site

ZEST
Cuisine:Asian, Mediterranean, Middle Eastern
Menu:Buffet
101 Dining Lounge & Marina
Cuisine:Seafood
Menu:Buffet
STAY by Yannick Alléno
Cuisine:French
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
West 14th Steakhouse - New York Grill and Bar
1.3 km American, Gluten Free, Steakhouse
Shooters
1.9 km American, Mediterranean, Pizza
Barrel 12
2.0 km American, British, European
Mediterranean cuisine
Mediterranean cuisine
Le Pirate Restaurant
2.1 km Mediterranean
Aquara
2.5 km Mediterranean, Seafood
Tribeca
2.9 km Mediterranean, Vegetarian
Asian cuisine
Asian cuisine
Voi
910 m Asian, French, Vietnamese
Amala
930 m Asian, Halal, Indian
Flow kitchen
1.4 km Asian, European, Gluten Free

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of One&Only The Palm from real guests

Provided by verified guests of Agoda
Agoda Reviews (40)Booking.com Reviews (299)
9.3
/
10
Exceptional
Cleanliness9.9
Facilities9.6
Location9.1
Room comfort and quality9.1
Service9.7
Value for money8.4
High score for Dubai
Rating
9+ Exceptional (20)
8-9 Excellent (4)
7-8 Very Good (3)
6-7 Good (2)
<6 Below Expectation (0)
Time of the year
Mar - May (5)
Jun - Aug (15)
Sep - Nov (5)
Dec - Feb (4)
Don't miss out!Users are booking a place in Dubai every 1 minutes on Agoda.com
All guests (40)
All room types
All languages

Show reviews that mention 

Showing 29 verified guest comments
12
10.0
Exceptional
Stephanie from United Kingdom
Couple
Palm Manor Premiere King Room
Stayed 1 night in August 2014

Best hotel in Dubai”

The room, the food and the staff

My husband and I live in Dubai and so we have visited the One and Only a few times for drinks at 101. We knew the hotel was fantastic and in my opinion the best in Dubai, but even that could not prepare us for just how much we would enjoy our stay. I cannot say enough good things about this hotel. The service is impeccable which in Dubai can be difficult to find. Nothing was too much trouble and they made our weekend celebrating our wedding anniversary a weekend to remember. We will definitely be back.

Reviewed September 01, 2014
9.6
Exceptional
Fiona from Australia
Couple
Palm Manor Premiere King Room
Stayed 2 nights in July 2018

Exceptional”

Fantastic 2 night stay in August Stayed in a Palm Manor Premier King Room which was very spacious and luxurious with all the comforts you could ask for and a lovely balcony with table, chairs and a couch Off-peak season so was very quiet and always plenty of loungers available at the pool Staff so friendly and helpful without being obtrusive

Reviewed August 04, 2018
9.6
Exceptional
Mandy from United Kingdom
Group
Palm Beach Premiere King Room
Stayed 3 nights in March 2018

5 star at its best”

This hotel has everything right from your initial step through their door to the last step out. The managers are hands on and the staff extremely caring. The hotel is spotlessly clean . The rooms are spacious and well equipped also once again spotlessly clean. The only thing I could alter is the system by the pool. The double beds are an amazing idea however when people leave the beds the pool guys should be aware and relay fresh towels for another person as we saw people looking for beds whilst beds had been vacated for several hours and not refreshed .

Reviewed March 23, 2018
9.0
Exceptional
Chun from Hong Kong
Couple
Palm Beach Premiere King Room
Stayed 2 nights in August 2013

Memorable - Nice end to our trip ”

Quiet, relaxed, romantic

Fantastic 2 nights stay - the lady concierge staff was extremely friendly and helpful; we have ocean view room and the balcony is spacious overlooking the beach; the beach is very quiet and clean. Only down side is it is pretty far away from the city center - but this should be something you'd have expected as this is the trade off for quiet romance. Will recommend this hotel to others!

Reviewed August 10, 2013
9.3
Exceptional
SAAD from Saudi Arabia
Couple
Palm Manor Premiere King Room
Stayed 1 night in September 2012

Fantastic Romantic Location for Wedding Anniversar”

Swimming Pool, Room, bathroom

It was a fantastic weekend for my wedding anniversary, the welcoming & quietness of the hotel was amazing & the sea view overlooking Dubai is breathtaking.

Reviewed September 09, 2012
6.7
Good
Mohamed from United Arab Emirates
Couple
Palm Beach Premiere King Room
Stayed 1 night in December 2012

nice hotel bad administrative ”

nice rooms

i was booked for a beach room queen bed but when they give me the room i disappointed because it was sprat beds and when i asked to give me a room as i booked they said the hotel fully booked and they don't have any room and they offer me a sweet in the main building (not a beach view) and it less price and i wasn't have any choice only to accepted that after 3 hours waiting.

Reviewed December 12, 2012
10.0
Exceptional
Dalia from United Arab Emirates
Family with young children
Palm Beach Junior Suite
Stayed 1 night in August 2020

Amazing hotel! Lovely rooms! Top marks! ”

I can’t recommend it enough. We booked a suite and got upgraded to the presidential suite. Fabulous room & amazing food. lovely pool & clean beach. Excellent service friendly staff. Breakfast was delicious. Breakfast was delicious. Will definitely return.

Reviewed August 12, 2020

Dear Ms. Dalia, Thank you very much for taking the time to share your recent positive experience at One&Only The Palm. Whilst we take good note of your feedback and we look forward to welcoming you back in a not too distant future. Kind regards, Management Team One&Only The Palm

Responded October 11, 2020
One&Only The Palm
8.0
Excellent
Abdulaziz from Saudi Arabia
Couple
Palm Manor Premiere King Room
Stayed 5 nights in June 2013

Perfect hotel to unwind after hard yar at work”

Quite, luxry and amazing pools

Loved the hotel and never wanted to leave the pool. My only set back is the dress code at night

Reviewed July 14, 2013
10.0
Exceptional
Robert from United States
Couple
Palm Beach Premiere King Room
Stayed 2 nights in August 2020

Incredible! ”

This resort is pure luxury, every detail has been considered and everything in and around this place is of the highest quality, to include the service. Beautiful property and excellent location.

Reviewed August 12, 2020

Dear Mr. Robert, Thank you very much for taking the time to share your recent experience at One&Only The Palm. We look forward to welcoming you back in a not too distant future. Kind regards, Management Team One&Only The Palm

Responded September 14, 2020
One&Only The Palm
9.6
Exceptional
Abdul from United Arab Emirates
Family with young children
Palm Manor Premiere Double Room
Stayed 2 nights in July 2018

It is the one & only resort ”

The resort was very relaxing from the way they welcome the guest till checkingout staff are professional starting feom managers to housekeeping. loved the palce worh It

Reviewed July 08, 2018
10.0
Exceptional
Nadine from Canada
Family with teens
Palm Beach Premiere Twin Room
Stayed 6 nights in August 2018

It doesn't get better”

Stunning place, top notch service, delicious food. We've travelled to many 5 star places and this was the top.

Reviewed September 03, 2018
9.6
Exceptional
Delphine from France
Couple
Palm Manor Premiere Double Room
Stayed 1 night in May 2019

Excellence ”

Beautiful hotel with high level services/staff. Great place !

Reviewed May 25, 2019

Dear Ms. Edwards, It was our pleasure to welcome you at One&Only The Palm. Thank you very much for sharing your positive feedback related to your recent stay with us. We are delighted to read that you had an amazing experience at our beachfront resort and appreciated the resort's atmosphere, facilities and personalised services. Thank you once again for your valuable feedback and we hope to welcome you back in a not too distant future. Kind regards, Management Team One&Only The Palm, Dubai

Responded June 03, 2019
One&Only The Palm
10.0
Exceptional
May from Malaysia
Couple
Palm Manor Premiere King Room
Stayed 1 night in September 2014

welcome home”

They made us feel like we were home. The room is spectacular and the bathroom is to die for!

It was fabulous. We would love to stay there again and again and again! Sure did make my husband and I feel like royalties :)

Reviewed September 20, 2014
8.8
Excellent
Tausif from Bahrain
Business traveler
Palm Manor Premiere Double Room
Stayed 2 nights in February 2018

Luxurious boutique villa suite”

Luxury at its peak . I stayed in Villa with private beach ........Great time spend

Reviewed November 12, 2018
10.0
Exceptional
Lisa from Australia
Couple
Palm Manor Premiere King Room
Stayed 1 night in June 2016

Phenomenal”

Cannot wait to return Exceptional everything!

Reviewed July 18, 2016
10.0
Exceptional
IVAN from United States
Couple
Palm Beach Junior Suite
Stayed 4 nights in February 2016

EXCELLENT IN ALL ASPECTS , no comments”

Food, pool, service all top

MAGIC

Reviewed February 24, 2016
6.4
Good
Christopher from United Kingdom
Couple
Palm Beach Junior Suite
Stayed 3 nights in October 2020

Good”

Overpriced , average service, poor food

Reviewed October 15, 2020

Dear Mr. Christopher, Thank you very much for taking the time to share your recent experience at One&Only The Palm. We sincerely regret and apologize for the inconvenience experienced and take good note of your feedback which will be shared with our Executive Chef and Food & Beverage Manager. Hoping that our facilities will still draw you back to our beachfront resort and we look forward to welcoming you back in a not too distant future. Kind regards, Management Team One&Only The Palm, Dubai

Responded October 19, 2020
One&Only The Palm
10.0
Exceptional
Mudrikath from Maldives
Couple
Palm Manor Premiere King Room
Stayed 2 nights in August 2015

Comfortable and relxing weekend”

Food, layout, services, rooms
Reviewed August 10, 2015
7.7
Very good
Ahmed from Kuwait
Couple
Palm Manor Premiere Double Room
Stayed 1 night in June 2013

Great getaway,, peaceful calm and relaxing”

Room, pool
Reviewed June 24, 2013
9.3
Exceptional
Thabit from United Arab Emirates
Couple
Palm Beach Premiere King Room
Stayed 1 night in June 2013

Fantastic”

very nice
Reviewed June 14, 2013
12
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