One Pacific Place Serviced Residences
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One Pacific Place Serviced Residences

161 H.V. dela Costa Street, Salcedo Village, Makati City, Makati, Manila, Philippines, 1220
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Studio Queen or Twin One Pacific Place Serviced Residences
Studio Queen or Twin
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    Lobby One Pacific Place Serviced Residences
    Lobby One Pacific Place Serviced Residences
    Interior view One Pacific Place Serviced Residences
    Studio Queen or Twin One Pacific Place Serviced Residences
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     One Pacific Place Serviced Residences

    One Pacific Place Serviced Residences Reviews

    7.8
    Very good
    /10
    (1384 reviews)See what guests said
    9.2
    Exceptional

    "It is 1-2 mins walk from the exam venue so I will recommend..."

    Jonah

    -

    December 1, 2018

    8.0
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about One Pacific Place Serviced Residences

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.2
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Manila Bay4.24 km
  • National Museum4.97 km
  • Rizal Park5.06 km
  • Quiapo Church5.63 km
  • San Agustin Church5.63 km
  • San Agustin Museum5.64 km
  • Manila Cathedral5.92 km
  • Intramuros District6.09 km
  • Fort Santiago6.45 km
  • Quezon Memorial Circle10.52 km
  • This property is in high demand!

    Last booked 11 hours ago | 5 travelers are looking at this property right now

    Value for money7.7
    Location rating8.2
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport5.8 km

    Rooms available at One Pacific Place Serviced Residences

    7.6
    Very good
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 80 m²/861 ft²
    • Balcony/terrace
    Enter dates to see prices
    1-Bedroom Premier Suite
    1-Bedroom Premier Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    2 Bedroom Premier
    2 Bedroom Premier
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 single bed and 1 queen b...
    Enter dates to see prices
    Deluxe Queen Suite
    Deluxe Queen Suite
    ...
    • Room size: 48 m²/517 ft²
    • Balcony/terrace
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 63 m²/678 ft²
    • Balcony/terrace
    Enter dates to see prices
    1 Bedroom Premier
    1 Bedroom Premier
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 queen bed or 2 double be...
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 24 m²/258 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Have a question for One Pacific Place Serviced Residences?

    What people love about One Pacific Place Serviced Residences

    • 8.4
      Excellent

      "Good food and service."

      katrina

      |

      March 20, 2018

    • 8.4
      Excellent

      "I like the pool!"

      Gillian

      |

      June 13, 2018

    • 9.6
      Exceptional

      "We were very happy with our stay."

      Raul

      |

      June 5, 2018

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    More about One Pacific Place Serviced Residences

    More about One Pacific Place Serviced Residences

    7.6
    Very good

    "overall, we were very satisfied."

    ENGELBERT

    |

    January 2, 2019

    An overview

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    What they offer

    9.2
    Exceptional

    "Good for taking the NCLEX exam because it's near the testing..."

    Rose J.

    |

    December 20, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    2.3 km Filipino, French, Mediterranean
    iBread
    4.0 km Filipino
    Hizon's Cakes & Pastries
    4.5 km Filipino
    American cuisine
    American cuisine
    Bacolod Chicken Express
    1.1 km American, Asian, Filipino
    Shakers
    2.3 km American, Asian, Filipino
    KFC Harrison Plaza
    2.4 km American
    Asian cuisine
    Asian cuisine
    Pagstop Lounge
    860 m Asian
    Spices
    940 m Asian, Indian, Thai
    Chicken Charlie
    1.1 km Asian, Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of One Pacific Place Serviced Residences from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1384)Booking.com Reviews (769)
    7.8
    /
    10
    Cleanliness8.0
    Facilities7.7
    Location8.2
    Room comfort and quality7.6
    Service7.9
    Value for money7.7
    All languages
    All guests (1384)
    All room types
    Showing 994 verified guest comments
    12345
    8.4
    Excellent
    Warlene from Philippines
    Couple
    Studio Queen or Twin
    Stayed 1 night in February 2019

    Best Place Ever!”

    Stayed in Manila for 1 day to do some paper works. As i checked in the Hotel, staffs were very friendly, agent are super helpful and room is heaven bed were so clean, pillow are so comfortable. Overall highly recommended place. Will surely come back!

    Reviewed May 10, 2019
    8.8
    Excellent
    Lalaine from Philippines
    Couple
    Studio Queen or Twin
    Stayed 1 night in May 2019

    They upgraded our room to one bedroom suite, that’s why we definitely enjoyed our stay. ”

    Different choices for breakfast... it is very good.

    Reviewed May 19, 2019
    8.8
    Excellent
    Mikhaela from Philippines
    Couple
    Studio Queen or Twin
    Stayed 2 nights in January 2019

    Good location, clean, spacious, modern”

    Very convenient location. Has a mall nearby and near to great restaurants. The room was very spacious and had its own separate kitchen, dining, and living room. They provided everything from plates, cutlery, pots and pans, and even had a microwave. Everything looked new and clean. The design was very modern.

    Reviewed January 28, 2019
    10.0
    Exceptional
    Fe from Philippines
    Business traveler
    Executive Deluxe
    Stayed 3 nights in November 2018

    VERY GOOD STAY”

    we were provided what we requested in our booking. the hotel staff was quick to respond to our other requests too. breakfast selection is quite limited, but I am not a breakfast person, so it was ok. highly recommended.

    Reviewed December 31, 2018
    10.0
    Exceptional
    Vanessa from Philippines
    Family with young children
    1-Bedroom Premier Suite
    Stayed 2 nights in December 2018

    2nd Time and Still Exceptional”

    What i look forward to in every staycation is the staff interaction and OPPSR never fails in giving thos wonderful smile and assistance. Everything is perfect. An opportunity, i guess.but didn't affect the score i gave, maybe would be the pillows.. too soft i needed 2 pillows to feel comfortable. and that's it..

    Reviewed December 27, 2018
    7.6
    Very good
    Kathleen from Philippines
    Couple
    Studio Queen or Twin
    Stayed 1 night in May 2019

    Uncomfortably small”

    Rooms are uncomfortably small. Breakfast is so-so. The only thing i find convenient is the location.

    Reviewed May 14, 2019
    6.4
    Good
    Dian from Philippines
    Family with young children
    Studio Queen or Twin
    Stayed 2 nights in March 2019

    Good enough ”

    Good enough that whenever we ask for service, they comes but it takes time, you’ll have to wait. Very few breakfast selections.The room is smelly.Requested for conjoin room but instead we were given rooms far from each other.

    Reviewed April 03, 2019
    4.8
    Vincent from Thailand
    Business traveler
    Studio Deluxe Room
    Stayed 3 nights in March 2019

    Only good for the location”

    Everything was more or less ok until i wanted to leave the building after my check out. I was asked to wait for a few minutes so that the hotel could confirm that i had checked out earlier. i dont mind waiting a few minutes but the fact that i was considered as a liar and/or a thief leaving with some hotel property what was really disrespectful.

    Reviewed March 19, 2019
    8.4
    Excellent
    john from Canada
    Business traveler
    Studio Queen or Twin
    Stayed 1 night in September 2018

    Up scale nice city business hotel restaurant mostly caters to the true philippino”

    Very good service far from shops however for business centrally located. Menu not fancy this was a high end condo development that is commercial likely as it is 20 min walk to lwhat is lacking shopping malls for the area sadly development is not to shopping or playback pure business.

    Reviewed September 16, 2018
    2.8
    Anne from Philippines
    Family with young children
    Studio Queen or Twin
    Stayed 1 night in April 2019

    Not so good”

    Aircon is not cool even if it is set at 18C. And staff were not even considerate because we ask for late check out,just 30 mins, because my 9 month old son is still sleeping. But they said the hotel is fully booked already considering it was a monday (less people checking in) and as we checked out, not much people are even in the lobby. Also, the pool is much bigger in the photo.

    Reviewed April 24, 2019
    7.6
    Very good
    ENGELBERT from Philippines
    Family with young children
    Studio Queen or Twin
    Stayed 4 nights in December 2018

    Memorable Stay”

    If only it’s nearer to the malls of Makati, our stay would’ve been perfect. Took a lot of walking to go around to and from this hotel because it was close to impossible to get a ride with the holiday season. But overall, we were very satisfied. Staff were very accommodating, even printed us maps and guided us which roads to take. The room may be small but it was clean and had everything we needed. We found the hot and cold water hard to manipulate though—but that’s just one minor problem. It was still a good 5 days/4 nights stay, especially since we got a 45% discount from Agoda. We’ll be back—maybe when we’ll have that same discount or more, and when it’s not Christmastime.

    Reviewed January 02, 2019
    8.8
    Excellent
    Kaith from Germany
    Solo traveler
    Studio Queen or Twin
    Stayed 2 nights in December 2018

    Good as always but limited flexibility to extra wishes”

    .Perfect location for my needs, friendly staff, very nice food in the restaurant - everything very satisfied as usual. / after it turned out that I needed only the first night of my two nights booking I asked for a possible refund. Neither at this nor at the use of the offered night instead within this month we could agree on any solution that fitted to my needs. Here I wished more flexibility, even more for customers like me who are staying here more frequent. Regardless of the negative answer I appreciate to receive a reply at least.

    Reviewed December 12, 2018
    9.2
    Exceptional
    Jonah from Philippines
    Business traveler
    Studio Queen or Twin
    Stayed 1 night in October 2018

    Exceptional”

    It is near to Trident Tower where I took my CBT exam. It is 1-2 mins walk from the exam venue so I will recommend this hotel for those who will take an exam in PearsonVue Testing Center. Staff is very accommodating and cleanliness is maintained.

    Reviewed December 01, 2018
    10.0
    Exceptional
    Irone from Philippines
    Family with young children
    Studio Queen or Twin
    Stayed 1 night in February 2018

    From regular studio, we were upgraded to over bedroom suite for free!!!”

    Since they had dinner some minor problems regarding our booking, they upgraded our room from a Regular Studio w/o breakfast to a One-Bedroom Executive Suite for free! We enjoyed the bigger room, plus the swimming pool and other amenities. The only downside is that the receptionist who welcomed us informed us that breakfast was included, however, when we got at their restaurant, we were informed that it was not include in the upgrade. We didn't mind paying, but the miscommunication was quite bothersome on our part.

    Reviewed February 24, 2018

    Dear Irone, We are very thankful for your shared feedback during your stay in our hotel. We value all our guest feedback as this will help us to know our areas for improvement and to know how we can meet our clients need. The above feedback and inconveniences has been investigated and the management has been informed. Allow us to have those concerns be internally addressed and we will assure you that your satisfaction matters to us. We hope this do not prevent you from staying with us again in the future, should you require my assistance please do not hesitate to contact me. Sincerely, Eduardo Dela Cerna Front Office Manager

    Responded May 14, 2018
    One Pacific Place Serviced Residences
    8.4
    Excellent
    Bruce from Philippines
    Couple
    Studio Queen or Twin
    Stayed 2 nights in January 2018

    Nice Place”

    Great pool. Nicely located in Makati. Coffee bars near by. Lots of eating options also. Plenty of hot water. AC was good. The streets are remarkably clean. Embassy area. Lots of security. Will come back.

    Reviewed January 31, 2018

    Dear Mr. Bruce, Greetings from One Pacific Place Serviced Residences team! We are very thankful for sharing your wonderful feedback during your stay in our property. It is good to know that your expectations are all met. We hope to welcome you once again in our hotel. The Hotel Management

    Responded February 07, 2018
    One Pacific Place Serviced Residences
    9.2
    Exceptional
    Edna from Australia
    Family with young children
    1-Bedroom Premier Suite
    Stayed 2 nights in December 2017

    Clean, simple and friendly staff”

    Stayed over the Christmas period in a 1 bedroom suite. It was spacious and clean and a cot was provided for my baby, including pillow and blanket. It may seem strange to mention this but I have stayed at other hotels who only provided the cot and no blanket or pillow. These residences are walking distance to some fast food outlets and main attractions like shopping malls and outdoor markets. The breakfast buffet is limited but what they do provide is sufficient for a breakfast meal. The pool is very simple and small, and the kids playroom only has a baby swing and plastic cubby house. There were 3 plastic tables and 6 chairs. Not sure how it could be called a play room when there was nothing to play with in there. There were two 3 shelf bookcases lining the wall but they were also empty of any toys. The room is also locked, so you'll need to find security to unlock it for you.

    Reviewed January 04, 2018

    Dear Ms. Edna, Your feedback is important to us! We are very thankful for sharing your observations during your recent stay in our hotel. We hope to welcome you once again on your next visit. Best regards, The hotel management

    Responded January 11, 2018
    One Pacific Place Serviced Residences
    9.2
    Exceptional
    Edna from Australia
    Family with young children
    Studio Queen or Twin
    Stayed 1 night in December 2017

    Clean, efficient and value for money ”

    I checked in for one night as we arrived 12 hours earlier than expected. Despite arriving at 1am, the reception staff were very efficient and checked us in quickly as they saw we were tired and had young children including a baby. Our bags were delivered promptly and the room was clean.

    Reviewed January 01, 2018

    Dear Ms. Edna, Happy new year to you and your family! It is with such great joy to receive such wonderful and almost excellent feedback and rating from a valuable guest like you. This keeps us motivated at all times and keeping the good and constantly improve for the better. We are hoping to welcoming you once again in our hotel. Thank you and God bless always! Sincerely, Ed

    Responded January 11, 2018
    One Pacific Place Serviced Residences
    8.0
    Excellent
    Christopher from Philippines
    Family with teens
    1 Bedroom Premier
    Stayed 3 nights in January 2017

    Comfortable stay”

    What matters most in a hotel, more than comfort really, is customer service. You are assured of good customer service here. Staff are pleasant, attentive to guest needs, responsive. The air freshener used by the hotel is noticeably chemical based. Most guests and even the staff may not notice it but for sensitive guests like myself, the odor could be noxious. The kind of smell is good for an industrial level. Having called their attention, I trust they are now aware of it. If you are sensitive, include this in the notes on your booking prior to making your payment. After all, the staff acknowledge and pay attention.

    Reviewed January 09, 2017
    8.8
    Excellent
    Sithu from Singapore
    Couple
    Studio Queen or Twin
    Stayed 2 nights in December 2016

    Hotel Service was excellent. Room service and kitchen Was horrible..”

    Front desk Housekeeping Door man Security All were fantastic. Great customer service - excellent service. Very polite, well spoken and hospitality was A1 Room Service / KItchen was a nightmare. Had to wait about an hour for cutlery. We're adamant that the cutlery was in the drawer within the room though we repeated that the cutlery drawer didn't contain any. - food was cold - price for the room service menu was stupid expensive Will recommend the hotel but eat out don't use room service. Going to the restaurant may provide a better result (we didn't dare to try)

    Reviewed January 06, 2017
    9.2
    Exceptional
    Elyas from Bahrain
    Couple
    1-Bedroom Premier Suite
    Stayed 6 nights in August 2016

    Great location in Makati”

    One Pacific is located in a great area in Makati where you can get quick access to the public transportation. The breakfast buffet was OK, with some variations day to day. The hot water in the room would occasionally fluctuate every few minutes from hot to cold sometimes. Great place at great value.

    Reviewed August 13, 2016
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    One Pacific Place Serviced Residences
    |Very good 7.8
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    • Excellent location
    • Manila Bay
    • Ayala MRT Station is within 1.67 km