Clean and Elegant”

We just had our overnight stay at One Pacific Place last Oct.9-10,2012. Although I have read a negative feedback on this in trip advisor, we decided to give it a try because 1) it is just a walk from my husband's office (LKG Tower, Ayala) 2) I found a good discount for this in Agoda.com and 3) I read the General Manager's reply for the negative feedback in the same site that says "Our hotel is now fully completed, fully opened and is into full operation." We confirm that we have now experienced the Hotel's fully operational room and service. It is clean and I can say that what you can see in the pictures posted are what you can actually expect. It's elegance is similar to Somerset Millennium or even our favorite, New World Hotel in Makati. Except of course that the space is smaller (as expected because of the significant difference in price). We got a Studio Queen room and I think that the room layout and furnitures are well organized. The aircon, tv, blowdryer, bidet, etc are apparently new and functioning well. The staff provided us with excellent service. I am giving One Pacific Place Serviced Residences a general rating of four out of five because I am happy with our stay (just reserving one spot for future improvements).

Pleasantly Suprised”

this was my 1st trip to the philippines, so deciding where to stay was hard. i read through some of the previous reviews of one pacific place and had 1st decided not to stay there. i changed my mind and book my accommodation for one pacific place as it was the closest to where i had to do my business. i am now so glad i did. it was very nice, the staff were very helpful the rooms were well appointed, clean and comfortable. my only negative comment would be that the wifi in the room was not good and i could not communicate with my company back home via skype, so had to go use wifi in the hotel cafe, which i didn't mind, but maybe the guest that were eating dinner may not have been interested in listening to my business conference, so may have been a problem for them. i will be returning to makati city regularly and will be staying at one pacific place as my regular accommodation on my future trips. next time i will request a room that is closer to the wifi modem.

Deserves a perfect score.”

I have stayed here a couple of times and all I can say, the management is doing a very good job for continuously improving its services. The rooms, regardless of type and category, consistently offer comfort and relaxation we all want after a long stressful day. Linens and towel are clean and smell good all the time. Aside from location, safety and accessibility, One Pacific Place Serviced Residences overall is definitely worth the value for money. It’s no wonder why many travelers including myself have considered it as the place to stay whenever in Makati.

The best location and affordable price.”

I chose One Pacific Place Service and Residence Makati because it is located in the central business district of Manila with affordable prices and decent facilities. The rooms are also very clean and the wifi connection in every room is quite good.

A Decent Place For Business Travelers”

Me and my husband arrived in the hotel early since our flight was moved to an earlier time. A female front desk staff was kind enough to allow us to check-in early. Other staff members were friendly and accommodating, too. Overall, our 3 days and two nights stay was great. The only downside is the breakfast food. It wasn't so appealing and the servers were only entertaining the foreigners most of the time. I was even surprised when were given a used plate and a used fork. Sadly, the one serving it never noticed. I'd still stay in One Pacific Place if I go back to Manila but I'll definitely not avail their breakfast again.

Prime space”

This place is one of the most convenient place to stay in the metro. There might be some cheaper places to stay but it does not offer the comfort and aesthetic appeal while you stay in One Pacific Place. I highly recommend this hotel especially those who will be viditing Makati.

nice residence”

One Pacific Place Serviced Residences, manila was quite a good choice for me. i have always try to stay at different hotels when ever i am traveling. one pacific didnt fails me. room size is quite huge as well as clean. location is not bad too. it is located near some night entertainment area for drinking sessions. hotel staffs are not bad too. overall is a great experience. i may consider to come back next time.

Enjoyed our stay.”

My girlfriend and I needed a place to stay which was close to the NCLEX exam center. One Pacific Place is the building next to it so we gave it a try. The rooms are neat and it smelled nice and clean. What really blew me away was the breakfast buffet. Thry had a nice huge selection and all the food was superb. I didn't hesitate to extend our stay a few more nights after my girlfriend's exam. I definitely recommend this hotel.

Great location in Makati”

One Pacific is located in a great area in Makati where you can get quick access to the public transportation. The breakfast buffet was OK, with some variations day to day. The hot water in the room would occasionally fluctuate every few minutes from hot to cold sometimes. Great place at great value.

Good location and good services”

one pacific place serviced residency is located in makati city. it took less than 10 minutes to the center of the city by car. it's very easy to get a taxi from the front of the hotel, so it has an easy access to everywhere you want to go in makati. and the people at front desk, restaurant, entrance are friendly and kind. the services are good. the room is clean and has nice amenities. one negative point is wifi, i couldn't access to wifi from my room, and they are short of lan cable.

right location, easy to locate”

Id like to say thank you to the hotel staff who willingly assisted me as a lactating mother. They provided an area for my expressed milk and they allowed me to express milk in an area after I checked out from my room. For me that is something that hotels need an area for lactating women. I think One Pacific Place can say that they are "mother and child"- friendly Hotel!

Great stay”

Over the Undas holidays, I treated myself to a 4D/3N staycation at One Pacific Place. There was a bit of hiccup as I had to wait almost an hour to check in my room (I arrived at 2:30pm but the room was still not ready). The Frontdesk people were gracious enough to allow me a late check-out as recompense. That incident aside, it turned out to be one of my best staycations ever. The one room suite I got was spacious, especially the bedroom. Although the kitchenette was on the small side, it was complete enough that I could cook simple meals if I wanted. Beds were very comfortable and it was relatively quiet at night. Housekeeping was efficient. Breakfast buffet at Strand Cafe had plenty enough food choices. Their best assets, however, are their staff who were very friendly and helpful. Security was tight, which I appreciated. Free valet parking was also a great plus.

Excellent! ”

It was awesome! The best hotel that I've stayed in through the Agoda app so far! I've reserved a Studio One-Bed room, but it was upgraded to a 1-Bedroom Premium WITH NO ADDITIONAL CHARGE! I mean, I know this is just my luck, and it may not happen again, but then again, the fact that they do such upgrading really speaks a lot about how they value their customers! The room is soooo beautiful (it was on the 36th floor with a CLEAR VIEW of the city!). The room is very spacious, clean, organized, and beautiful! If I could, I would've stayed there for 5 more days! The staff are very polite and helpful from the lobby attendants to the housekeeping personnel. They attended to my needs with haste as if you're the most important guest that they're currently hosting! Hahaha! The breakfast buffet is so-so at best, so they might as well want to improve it, but hey, I didn't come to the hotel only to dine (and to be fair, buffet is not their specialty or featured service unlike other hotels). Totally worth your money and very opposite to the negative feedback that others posted here. I really hope that this review won't jinx my next check in to the hotel in the future! Hahahaha!

Great Location”

The experience that I had with One Pacific Place was very satisfactory. The place was , indeed, clean and very well-organized. The location was PERFECT, especially for me who had a transient business with a nearby building. Amenities are accessible. The check-in and out system were satisfactory. The people had been very kind to me during my stay. There were nearby coffee shops and convenience stores that would gladly cater to my immediate needs. Over all, it was an excellent experience.

Very clean, modern, and luxurious studio apartment”

This is in a great location in Makati. Close to a lot of things to do. This is more of the upscale part of town, so you don't have to worry about being solicited. The studio apartment was quite spacious for a couple. It was also very clean and looked new. The staff was very courteous. The price was comparable to a 3 star hotel, but this was much nicer than what they have to offer. I will definitely stay there again the next time I travel to Manila.

Nice place”

Our stay in One Pacific Place is described as cozy. The only complain I have is the lack of towels. There are no face towels in the room in the duration of our stay, and none delivered as promised when we requested. Other 3 or even 2 star hotels have one available.

comfortable and secure”

We chose One Pacific Place for our wedding preparation room. Large rooms,very attentive staff. Very Understanding check in staff specially Julia,she understood that we needed a higher level room for the picture taking and she delivered what we ask. Very clean room and honest staff.

Excellent”

'Twas a great experience to stay in One Pacific Place even just for a night. The staff were all accommodating, I commend everyone for that. 😊 The place was clean either. There were nearby food chains so there's no problem if you'll not avail for the food inside ('cause it's quite expensive 🙊). Kudos to the management!

Upcoming serviced residence in Makati”

This was my third stay at One Pacific Place. The first stay was memorably bad, the second stay was far better (booked only when preferred hotels were full at the time), so went for number three. Service and staff friendliness is improving (these were sore points earlier), and all in all I'd say that One Pacific Place has evolved to become a viable option among mid-priced service residence hotels in the Makati area.

Great location & service, ideal 4 bus. traveller”

I selected this hotel primarily because of the location. It is very close to where I need to work in Makati. The hotel is clean, modern, and bright. The staff are friendly. The breakfast buffett is OK. I have not tried for lunch or dinner. The room did not have iron, when I requested it, they promptly delivered to the room. There is an issue with the toilet, it slowly flushes- but housekeeping promptly came to fix it. I would recommend they check that this is working 100% before having guests. But I really think because of their immediate attention, I can still recommend this place to others.