7.9
Very good
1.1% this month
/10
(2,100 reviews)See what guests said
Highly rated by guests – 83% would recommend
Highly rated by guests – 83% would recommend
Housekeeping63
Breakfast14
Shops7
See map
8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Trident Towers 110 m
Secure Parking 120 m
Tordesillas Car Park 180 m
Reliable Building 190 m
Embassy of Argentina 200 m
Taiwanese Embassy 250 m
Embassy of Canada 270 m
German Embassy 280 m
Embassy of Malaysia 280 m
GT International Tower 280 m
Nearby landmarks
Robinsons Place Manila 4.1 km
Rizal Park 4.9 km
National Museum 4.95 km
Manila Ocean Park 5.37 km
Fort Santiago 5.56 km
San Agustin Church 5.6 km
Quiapo Church 5.6 km
Casa Manila 5.65 km
Manila Cathedral 5.94 km
Intramuros 6.16 km
One Pacific Place Serviced Residences

"The experience that I had with One Pacific Place was very satisfactory."

kerstin - February 24, 2020
Studio Queen or Twin - Room plan One Pacific Place Serviced Residences
Lobby One Pacific Place Serviced Residences
Lobby One Pacific Place Serviced Residences
See all 32 photos
Removed from saved list
Free Wi-Fi

One Pacific Place Serviced Residences

161 H.V. dela Costa Street, Salcedo Village, Makati City, Makati, Manila, Philippines, 1220 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 440 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Cheaper than 88% of all properties in Manila in the last 24 hoursCompared to 4,217 Manila properties at Agoda for various dates
Value for money7.8
Location rating8.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.5 km

Rooms available at One Pacific Place Serviced Residences

Very good
Room comfort & quality
7.6
2 Bedroom Premier
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 queen bed & 1 semi double...
Enter dates to see prices
Studio Queen or Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 double b...
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Two-Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • 2 bathrooms
  • 1 queen bed & 1 double bed ...
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Studio Deluxe Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
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1 Bedroom Premier
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed or 2 double bed...
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One-Bedroom Suite
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 1 queen bed
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Executive Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
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Two bedroom Premier Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
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One Bedroom Premier Suite
...
  • Room size: 48 m²/517 ft²
  • Shower
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Twin Studio
...
  • Room size: 24 m²/258 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at One Pacific Place Serviced Residences?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to One Pacific Place Serviced Residences?

One Pacific Place Serviced Residences is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1700 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, One Pacific Place Serviced Residences has a car park available for guests. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at One Pacific Place Serviced Residences?

One Pacific Place Serviced Residences does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about One Pacific Place Serviced Residences

  • 7.2
    Very good
    Location

    "Excellent staff service Location near Pearson makati."

    Paolo

    |

    March 11, 2020

  • 7.6
    Very good

    "I would like to come back and use the hotel again."

    Maricris

    |

    December 26, 2019

  • 10.0
    Exceptional

    "It is always an amazing stay with you guys!"

    Elenmari

    |

    October 6, 2019

Property ranking|Compared to 4,217 Manila properties
See all rankings
Room size
38 sqm.
Room comfort score
7.6/10
Location score
8.3/10
Cleanliness score
8.0/10
Bigger than
97
%
of Manila properties
Better than
96
%
of Manila properties
Better than
92
%
of Manila properties
Better than
92
%
of Manila properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
7.9
Very good
1,633 reviews
Cleanliness
8.0
Facilities
7.6
Location
8.3
Read all reviews >
What travelers say they love:
Frontdesk officers are very courteous and accommodating.
SHANGRILA from Philippines
Family with young children
More about One Pacific Place Serviced Residences

More about One Pacific Place Serviced Residences

In Makati's central business district, One Pacific Place Serviced Residences is located along H.V. Dela Costa Street in Salcedo Village. This property is owned and developed by the same group behind Pan Pacific Hotel Manila. Boasting 144 well-planned guestrooms, each comes complete with the finest amenities as well as an array of delight features. There are also function rooms, restaurants and bars, a gym, a 25-meter lap pool with a sunken bar, a children's play area, and a jogging path - all available on-site. One Pacific Place Serviced Residences is well worth a visit! Please enter your preferred dates of stay and submit our online booking form to make a reservation.

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Most talked about facilities

Housekeeping
95 mentions
Breakfast
79 mentions
Internet
39 mentions
Swimming Pool
38 mentions

What they offer

8.8
Excellent
Cleanliness

"The place was , indeed, clean and very well-organized."

kerstin

|

February 24, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

The Strand Cafe
Menu:Buffet, A-la-carte

Nearby restaurants

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
2.3 km Filipino, French, Mediterranean
iBread
4.0 km Filipino
Hizon's Cakes & Pastries
4.5 km Filipino
Asian cuisine
Asian cuisine
Pagstop Lounge
860 m Asian
Spices
940 m Asian, Indian, Thai
Chicken Charlie
1.1 km Asian, Fast food
Chinese cuisine
Chinese cuisine
Joward's Hotpot and Seafoods Restaurant
3.8 km Chinese, Seafood
China Place
3.9 km Chinese
Caffe La Lotte Restaurant
3.9 km Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of One Pacific Place Serviced Residences from real guests

Provided by verified guests of Agoda
Agoda Reviews (1633)Booking.com Reviews (467)
7.9
/
10
Cleanliness8.0
Facilities7.6
Location8.3
Room comfort and quality7.6
Service8.0
Value for money7.8
High score for Manila
Rating
9+ Exceptional (212)
8-9 Excellent (205)
7-8 Very Good (307)
6-7 Good (172)
<6 Below Expectation (176)
Time of the year
Mar - May (247)
Jun - Aug (221)
Sep - Nov (294)
Dec - Feb (310)
All guests (1633)
All room types
All languages

Show reviews that mention 

Showing 1072 verified guest comments
12345
8.7
Excellent
Romina from Philippines
Couple
Studio Queen or Twin
Stayed 1 night in October 2012

Clean and Elegant”

Cleanliness and Elegance

We just had our overnight stay at One Pacific Place last Oct.9-10,2012. Although I have read a negative feedback on this in trip advisor, we decided to give it a try because 1) it is just a walk from my husband's office (LKG Tower, Ayala) 2) I found a good discount for this in Agoda.com and 3) I read the General Manager's reply for the negative feedback in the same site that says "Our hotel is now fully completed, fully opened and is into full operation." We confirm that we have now experienced the Hotel's fully operational room and service. It is clean and I can say that what you can see in the pictures posted are what you can actually expect. It's elegance is similar to Somerset Millennium or even our favorite, New World Hotel in Makati. Except of course that the space is smaller (as expected because of the significant difference in price). We got a Studio Queen room and I think that the room layout and furnitures are well organized. The aircon, tv, blowdryer, bidet, etc are apparently new and functioning well. The staff provided us with excellent service. I am giving One Pacific Place Serviced Residences a general rating of four out of five because I am happy with our stay (just reserving one spot for future improvements).

Reviewed October 16, 2012
9.0
Exceptional
Carlene from Australia
Business traveler
Studio Queen or Twin
Stayed 3 nights in February 2013

Pleasantly Suprised”

Well Appointed Rooms

this was my 1st trip to the philippines, so deciding where to stay was hard. i read through some of the previous reviews of one pacific place and had 1st decided not to stay there. i changed my mind and book my accommodation for one pacific place as it was the closest to where i had to do my business. i am now so glad i did. it was very nice, the staff were very helpful the rooms were well appointed, clean and comfortable. my only negative comment would be that the wifi in the room was not good and i could not communicate with my company back home via skype, so had to go use wifi in the hotel cafe, which i didn't mind, but maybe the guest that were eating dinner may not have been interested in listening to my business conference, so may have been a problem for them. i will be returning to makati city regularly and will be staying at one pacific place as my regular accommodation on my future trips. next time i will request a room that is closer to the wifi modem.

Reviewed March 02, 2013
10.0
Exceptional
zarinah from Philippines
Business traveler
Studio Queen or Twin
Stayed 1 night in December 2013

Deserves a perfect score.”

Location, cleanliness and safety.

I have stayed here a couple of times and all I can say, the management is doing a very good job for continuously improving its services. The rooms, regardless of type and category, consistently offer comfort and relaxation we all want after a long stressful day. Linens and towel are clean and smell good all the time. Aside from location, safety and accessibility, One Pacific Place Serviced Residences overall is definitely worth the value for money. It’s no wonder why many travelers including myself have considered it as the place to stay whenever in Makati.

Reviewed January 01, 2014
9.6
Exceptional
Asep from Indonesia
Solo traveler
Studio Queen or Twin
Stayed 2 nights in October 2019

The best location and affordable price.”

I chose One Pacific Place Service and Residence Makati because it is located in the central business district of Manila with affordable prices and decent facilities. The rooms are also very clean and the wifi connection in every room is quite good.

Reviewed October 13, 2019
9.0
Exceptional
Kristina from Philippines
Business traveler
Studio Queen or Twin
Stayed 2 nights in September 2014

A Decent Place For Business Travelers”

The 3 best things about this hotel are: 1.) Airport is just 10-15 minutes away 2.) It is three buildings away from my main business 3.) Comfort room is squeaky clean.

Me and my husband arrived in the hotel early since our flight was moved to an earlier time. A female front desk staff was kind enough to allow us to check-in early. Other staff members were friendly and accommodating, too. Overall, our 3 days and two nights stay was great. The only downside is the breakfast food. It wasn't so appealing and the servers were only entertaining the foreigners most of the time. I was even surprised when were given a used plate and a used fork. Sadly, the one serving it never noticed. I'd still stay in One Pacific Place if I go back to Manila but I'll definitely not avail their breakfast again.

Reviewed September 09, 2014
9.6
Exceptional
Lori from Philippines
Business traveler
Studio Queen or Twin
Stayed 3 nights in November 2016

Prime space”

This place is one of the most convenient place to stay in the metro. There might be some cheaper places to stay but it does not offer the comfort and aesthetic appeal while you stay in One Pacific Place. I highly recommend this hotel especially those who will be viditing Makati.

Reviewed December 29, 2016
7.7
Very good
Kah from Singapore
Business traveler
Studio Queen or Twin
Stayed 6 nights in October 2012

nice residence”

not bad location

One Pacific Place Serviced Residences, manila was quite a good choice for me. i have always try to stay at different hotels when ever i am traveling. one pacific didnt fails me. room size is quite huge as well as clean. location is not bad too. it is located near some night entertainment area for drinking sessions. hotel staffs are not bad too. overall is a great experience. i may consider to come back next time.

Reviewed February 17, 2013
10.0
Exceptional
Earl from Canada
Couple
Studio Queen or Twin
Stayed 1 night in May 2014

Enjoyed our stay.”

,breakfast buffet is amazing ,right next to our purpose of stay ,clean rooms with a safe and cable

My girlfriend and I needed a place to stay which was close to the NCLEX exam center. One Pacific Place is the building next to it so we gave it a try. The rooms are neat and it smelled nice and clean. What really blew me away was the breakfast buffet. Thry had a nice huge selection and all the food was superb. I didn't hesitate to extend our stay a few more nights after my girlfriend's exam. I definitely recommend this hotel.

Reviewed June 16, 2014
9.2
Exceptional
Elyas from Bahrain
Couple
Stayed 6 nights in August 2016

Great location in Makati”

One Pacific is located in a great area in Makati where you can get quick access to the public transportation. The breakfast buffet was OK, with some variations day to day. The hot water in the room would occasionally fluctuate every few minutes from hot to cold sometimes. Great place at great value.

Reviewed August 13, 2016
7.3
Very good
Hirotaro from Japan
Business traveler
Studio Queen or Twin
Stayed 2 nights in September 2012

Good location and good services”

Easy access to every spot in Makati

one pacific place serviced residency is located in makati city. it took less than 10 minutes to the center of the city by car. it's very easy to get a taxi from the front of the hotel, so it has an easy access to everywhere you want to go in makati. and the people at front desk, restaurant, entrance are friendly and kind. the services are good. the room is clean and has nice amenities. one negative point is wifi, i couldn't access to wifi from my room, and they are short of lan cable.

Reviewed September 30, 2012
9.0
Exceptional
Elline from Philippines
Solo traveler
Studio Queen or Twin
Stayed 1 night in November 2014

right location, easy to locate”

nice bed, view and welcoming staff

Id like to say thank you to the hotel staff who willingly assisted me as a lactating mother. They provided an area for my expressed milk and they allowed me to express milk in an area after I checked out from my room. For me that is something that hotels need an area for lactating women. I think One Pacific Place can say that they are "mother and child"- friendly Hotel!

Reviewed February 13, 2015
8.4
Excellent
Josephine from Philippines
Solo traveler
1 Bedroom Premier
Stayed 3 nights in October 2017

Great stay”

Over the Undas holidays, I treated myself to a 4D/3N staycation at One Pacific Place. There was a bit of hiccup as I had to wait almost an hour to check in my room (I arrived at 2:30pm but the room was still not ready). The Frontdesk people were gracious enough to allow me a late check-out as recompense. That incident aside, it turned out to be one of my best staycations ever. The one room suite I got was spacious, especially the bedroom. Although the kitchenette was on the small side, it was complete enough that I could cook simple meals if I wanted. Beds were very comfortable and it was relatively quiet at night. Housekeeping was efficient. Breakfast buffet at Strand Cafe had plenty enough food choices. Their best assets, however, are their staff who were very friendly and helpful. Security was tight, which I appreciated. Free valet parking was also a great plus.

Reviewed November 01, 2017

Dear Ms. Josephine, Happy New Year! We are very thankful for becoming part of our 2017, thank you for sharing your experience and we will ensure that your future stay with us will met accordingly to your satisfaction. Looking forward to welcome you once again! Best regards, The Hotel Management

Responded January 01, 2018
One Pacific Place Serviced Residences
10.0
Exceptional
Nepthali from Philippines
Solo traveler
Studio Queen or Twin
Stayed 1 night in November 2018

Excellent! ”

It was awesome! The best hotel that I've stayed in through the Agoda app so far! I've reserved a Studio One-Bed room, but it was upgraded to a 1-Bedroom Premium WITH NO ADDITIONAL CHARGE! I mean, I know this is just my luck, and it may not happen again, but then again, the fact that they do such upgrading really speaks a lot about how they value their customers! The room is soooo beautiful (it was on the 36th floor with a CLEAR VIEW of the city!). The room is very spacious, clean, organized, and beautiful! If I could, I would've stayed there for 5 more days! The staff are very polite and helpful from the lobby attendants to the housekeeping personnel. They attended to my needs with haste as if you're the most important guest that they're currently hosting! Hahaha! The breakfast buffet is so-so at best, so they might as well want to improve it, but hey, I didn't come to the hotel only to dine (and to be fair, buffet is not their specialty or featured service unlike other hotels). Totally worth your money and very opposite to the negative feedback that others posted here. I really hope that this review won't jinx my next check in to the hotel in the future! Hahahaha!

Reviewed November 19, 2018
8.8
Excellent
kerstin from Philippines
Couple
Studio Queen or Twin
Stayed 1 night in February 2020

Great Location”

The experience that I had with One Pacific Place was very satisfactory. The place was , indeed, clean and very well-organized. The location was PERFECT, especially for me who had a transient business with a nearby building. Amenities are accessible. The check-in and out system were satisfactory. The people had been very kind to me during my stay. There were nearby coffee shops and convenience stores that would gladly cater to my immediate needs. Over all, it was an excellent experience.

Reviewed February 24, 2020
10.0
Exceptional
David from United States
Couple
Studio Queen or Twin
Stayed 4 nights in February 2013

Very clean, modern, and luxurious studio apartment”

great area, very nice, clean, and modern studio apartment

This is in a great location in Makati. Close to a lot of things to do. This is more of the upscale part of town, so you don't have to worry about being solicited. The studio apartment was quite spacious for a couple. It was also very clean and looked new. The staff was very courteous. The price was comparable to a 3 star hotel, but this was much nicer than what they have to offer. I will definitely stay there again the next time I travel to Manila.

Reviewed February 16, 2013
9.3
Exceptional
Zenaida from United States
Couple
2 Bedroom Premier
Stayed 3 nights in December 2014

Nice place”

Room size, cleanliness, location

Our stay in One Pacific Place is described as cozy. The only complain I have is the lack of towels. There are no face towels in the room in the duration of our stay, and none delivered as promised when we requested. Other 3 or even 2 star hotels have one available.

Reviewed December 16, 2014
9.0
Exceptional
ira from Philippines
Family with teens
Studio Deluxe Room
Stayed 2 nights in January 2014

comfortable and secure”

the staff (Julia), the location,the cleanliness

We chose One Pacific Place for our wedding preparation room. Large rooms,very attentive staff. Very Understanding check in staff specially Julia,she understood that we needed a higher level room for the picture taking and she delivered what we ask. Very clean room and honest staff.

Reviewed February 05, 2014
8.8
Excellent
April from Philippines
Solo traveler
Studio Queen or Twin
Stayed 1 night in February 2018

Excellent”

'Twas a great experience to stay in One Pacific Place even just for a night. The staff were all accommodating, I commend everyone for that. 😊 The place was clean either. There were nearby food chains so there's no problem if you'll not avail for the food inside ('cause it's quite expensive 🙊). Kudos to the management!

Reviewed February 16, 2018

Dear April, Thank you so much for sharing your excellent feedback during teams stay in our property - One Pacific Place Serviced Residences! We are very happy to share your wonderful feedback to the rest of our service team and truly this will serve as a motivation to strive more of giving the best service we can to our entire guest. We hope to welcome you again on your next visit. Thank you so much once again! Best regards, Eduardo Dela Cerna

Responded April 18, 2018
One Pacific Place Serviced Residences
7.0
Very good
Avron from United States
Solo traveler
Studio Queen or Twin
Stayed 2 nights in January 2014

Upcoming serviced residence in Makati”

Location ok, clean, comfortable

This was my third stay at One Pacific Place. The first stay was memorably bad, the second stay was far better (booked only when preferred hotels were full at the time), so went for number three. Service and staff friendliness is improving (these were sore points earlier), and all in all I'd say that One Pacific Place has evolved to become a viable option among mid-priced service residence hotels in the Makati area.

Reviewed January 30, 2014
9.3
Exceptional
HAYDEE from United States
Business traveler
Studio Queen or Twin
Stayed 2 nights in November 2012

Great location & service, ideal 4 bus. traveller”

Ideal location, reserved parking slot, clean and modern

I selected this hotel primarily because of the location. It is very close to where I need to work in Makati. The hotel is clean, modern, and bright. The staff are friendly. The breakfast buffett is OK. I have not tried for lunch or dinner. The room did not have iron, when I requested it, they promptly delivered to the room. There is an issue with the toilet, it slowly flushes- but housekeeping promptly came to fix it. I would recommend they check that this is working 100% before having guests. But I really think because of their immediate attention, I can still recommend this place to others.

Reviewed November 27, 2012
12345
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