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2015
Very good 7.5
Based on 760 reviews

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About One Pacific Place Serviced Residences

Description

In Makati's central business district, One Pacific Place Serviced Residences is located along H.V. Dela Costa Street in Salcedo Village. This property is owned and developed by the same group behind Pan Pacific Hotel Manila. Boasting 144 well-planned guestrooms, each comes complete with the finest amenities as well as an array of delight features. There are also function rooms, restaurants and bars, a gym, a 25-meter lap pool with a sunken bar, a children's play area, and a jogging path - all available on-site. One Pacific Place Serviced Residences is well worth a visit! Please enter your preferred dates of stay and submit our online booking form to make a reservation.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Filipino
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 PHP
Breakfast Charge (when not included in room rate): 500 PHP
Check-In From: 02:00 PM
Check-Out Until: 12:00PM
Distance to Airport: 10 km
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 144
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2010
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Verified traveler reviews

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Very good



based on 760 reviews
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 8.0
  • Room comfort and quality 7.6
  • Service 7.6
  • Value for money 7.5
  • Food and dining 6.6
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Editha from Japan
Business travelers
Stayed 2 nights in September 2016
Comfortable stay
Good location
Reviewed September 23, 2016
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Christopher from Philippines
Solo travelers
Stayed one night in September 2016
Manage your expectations accordingly. Don't expect high standards.
Service is good. I appreciate very much being accommodated for an early check in. Fantastic! For improvement purposes, if the hotel wishes to improve anyway: The lobby of the hotel uses a very strong chemical-based air freshener. Not everyone likes this. It's toxic and cancerous. The hotel/housekeeping staff are unaware that this is very noxious. Imagine the people in the front desk smelling this every day of their working lives. This same chemical is also super-sprayed inside the room prior to the guest's arrival. Takes a long time for the strong odor to dissipate. It is very unpleasant. Molds in the shower area means there is no attention to detail. The bidet has some droppings from the previous occupant/s. (disgusting) The plywood hole where the sprinkler is, in the bathroom ceiling, is larger than the sprinkler. The air being sucked by the exhaust fan goes back to the bathroom via this hole. Makes me wonder what the exhaust was for. 10 being the highest, I'd rate the room as 5 or 6 for cleanliness. Very comfortable bed and pillows. One last bit is, I stayed in this hotel previously and suggested that they clean the aircon filter (aircon is individual - per room). I'm glad they cleaned the filter in my room. I'm allergic to dust. Right before check out, I went inside an empty (just-vacated) neighboring room down the hall to see if they cleaned the filter.....still dirty, with thick dust. I guess cleanliness is really not a priority for them. As I said on the title, manage expectations well.
Reviewed September 19, 2016
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Donald from United States
Couples
1 Bedroom Premier
Stayed 6 nights in August 2016
The meaning or purpose of this section escapes me...what is it asking for?
Received a very good value because of rate special deal. Most of staff was friendly but a few members of the front desk staff were quite cold and displayed irritation when I asked them for assistance or engaged them in doing their normal functions. The rest of the staff was friendly and helpful.
Reviewed September 19, 2016
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Andrea from Philippines
Families with older children
Studio Queen or Twin
Stayed one night in September 2016
Just a decent place
Good location... A decent place to stay... Ine yhing i like is their cleanliness.....
Reviewed September 07, 2016
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Kristyl from Canada
Groups
Studio Queen or Twin
Stayed one night in September 2016
Good
The location is good.
Reviewed September 06, 2016
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WU from Taiwan
Business travelers
Executive Deluxe Twin Bed
Stayed one night in August 2016
Good location
Better breakfast
Reviewed August 22, 2016
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Elyas from Bahrain
Couples
1-Bedroom Premier Suite
Stayed 6 nights in August 2016
Great location in Makati
One Pacific is located in a great area in Makati where you can get quick access to the public transportation. The breakfast buffet was OK, with some variations day to day. The hot water in the room would occasionally fluctuate every few minutes from hot to cold sometimes. Great place at great value.
Reviewed August 13, 2016
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July from South Korea
Couples
1-Bedroom Premier Suite
Stayed one night in March 2016
The facilities were good but housekeeping service
The housekeeping service was not done properly but except that, the residence were spacious and safe with a lot of guards
Reviewed August 09, 2016
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Stephanie from United States
Families with young children
2 Bedroom Premier
Stayed 3 nights in July 2016
Satisfactory
It's quit expensive for a condo especially when the room isn't look old .
Reviewed August 03, 2016
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Mark from Australia
Couples
Executive Deluxe Twin Bed
Stayed 4 nights in July 2016
Travel for Two
The staff were very helpful always, extremely respectful, always giving 100% in areas of customer service to make our stay a memorable experience.
Reviewed August 03, 2016
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