Excellent
Location rating score
"Clean apartment, rooftop pool, walking distance to restaurants."
Wolfgang - September 16, 2019
Special mention to security guards who are always ready to help whenever guests arrive or leaving .
weng | August 11, 2018
The location of the hotel is the most appropriate for the consultation that I did in Cambodia.
Josie | February 9, 2020
Very comfortable, feels like home, nice and modern decor, makes you feel at east.
Yah | May 27, 2018
We've got spacious room & all amenities provided just like in 5 stars hotel.
Veronica | February 9, 2018
overall, the interior design of the room assigned to me is wonderful.
Josie | February 9, 2020
Great in-room kitchen, one of the best hotel gym we have been to.
William | January 22, 2018
Airport transfer
Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
Daily housekeeping
Value for money | 8.4 |
Distance to city center | 1 km |
Location rating | 8.8 |
Nearest airport | Phnom Penh International Airport (PNH) - Cambodia |
Distance to airport | 9.2 km |
Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
One Residence Hotel & Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 KHR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, One Residence Hotel & Apartment has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange taxi service.
One Residence Hotel & Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.
Usami | July 15, 2018
Wei | October 7, 2018
Antoine | June 5, 2018
Situated in the Chamkar Morn area, One Residence is the perfect place to experience Phnom Penh and its surroundings. The property lies 3 km from the city center and provides accessibility to important town facilities. With its convenient location, the property offers easy access to the city's must-see destinations.
The facilities and services provided by One Residence ensure a pleasant stay for guests. Facilities like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, wheelchair accessible are readily available for the convenience of each guest.
13 rooms spread over 3 floors provide a warm and pleasant home away from home. Comforts such as flat screen television, carpeting, complimentary instant coffee, complimentary tea, free welcome drink can be found in selected rooms. The property offers wonderful recreational facilities such as fitness center, outdoor pool to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodation in Phnom Penh, make One Residence your home away from home.
Usami | July 15, 2018
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 3-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
![]() One Residence Hotel & Apartment | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Kitchen | Kitchen |
Guest rating | Excellent 158 reviews 8.5 Location 8.8 | Exceptional 435 reviews 9.1 Location 9.3 | Excellent 17 reviews 8.6 Location 8.7 | Excellent 9 reviews 9.2 Location 8.7 |
Neighborhood | Chamkar Morn | Sangkat Chakto Mukh | Chamkar Morn | Khan Tuol Kouk |
Show reviews that mention
Brand-new, worth the price”
it felt closer to a serviced apartment than a hotel. you lose some hotel services like room service and a proper breakfast but get more privacy and exclusivity in return as well as a fully equipped kitchen.
Dear Robert, Greetings from 1 Residence, Phnom Penh – Cambodia. Thanks for taking the time to share your impressions after your stay at 1 Residence. Your comments and feedback is most welcomed in order to improve continuously our guest services as well as upgrading our hotel services. Thanks for staying with us again; we have the pleasure to welcome you again. Best regards, Shakeell 1 Residence
Very good”
I love this very posh service apartment. Stayed 7 days and enjoy my stay throughout. Great swimming pool and gym too. Definitely will go back to stay in One Residence for my next trip !!
Great service apartment hotel”
One of the best gyms we have seen in a hotel. No breakfast provided but receptionist offer coffee every morning.
Dear William, Greetings from 1 Residence, Phnom Penh – Cambodia. Thank you for taking the time to share your experienced after your stay at 1 Residence. We are glad you had a pleasant stay among us and enjoying our gym in-house. We continue our efforts to offer a pleasant place to stay. Thanks for staying with us again; we have the pleasure to welcome you again. Best regards, Shakeell 1 Residence
Very nice and fancy hotel / apartment”
Pro’s - Beautiful suite (studio), nice pool, amazing gym with the most up to date equipment, great AC and wifi Con’s - the only issue we had was the lack of kitchen supplies (soap, dish towels) and the lack of any directions on how to use the oven and no pricing list for the wet bar.
Clean & modern studio”
We love this hotel! We've got spacious room & all amenities provided just like in 5 stars hotel. Definitely recommend this hotel to try. Next to this hotel there's a famous fine dining restaurant, too. The location of this hotel is also accessible and easy to find.
Good business hotel”
This is a new hotel with excellent fitness facility. There is a small kitchen in your studio room and the drink in the fridge is FOC. You can have a free bicycle rental for your easy commute to surrounding area. This hotel is perfectly good if you can accept that the breakfast served is merely a cup of coffee/chocolate and croissant bread alike.
Hello, Greetings from 1 Residence, Phnom Penh – Cambodia. Thank you for taking the time to share your experienced after your stay at 1 Residence. We are glad you had a pleasant stay among us. Your comments, shared with all staff are a real encouragement. We continue our efforts to offer a pleasant and comfortable place to stay. Thanks for staying with us again; we have the pleasure to welcome you again. Best regards, Shakeell 1 Residence
Nice place to stay. Good facilities and well located”
Nice apartment and free coffee at breakfast time in the mornings
Best amenities”
Great in-room kitchen, one of the best hotel gym we have been to. Brand new rooms, friendly staff. 2 thumbs up.
Dear William, Greetings from 1 Residence, Phnom Penh – Cambodia. Thank you for taking the time to share your experienced after your stay at 1 Residence. We are glad you had a pleasant stay among us. Your comments, shared with all staff are a real encouragement. We continue our efforts to offer a pleasant place to stay. Thanks for staying with us again; we have the pleasure to welcome you again. Best regards, Shakeell 1 Residence
Nice Elegant Modern Hotel”
Seems like a new hotel. Good quality material throughout hotel common area and room. Kitchen is fully equipped except I didn't have anything to cook! Breakfast is weak - just a coffee and couple pastry. Only 1 restaurant in walking distance, so I ended up going to the same place twice...
Nice new hotel”
Nice apartment style hotel but too few facilities, not even with a restaurant for breakfast. However, plenty of cafe choices along the same road. Rooms are clean and spacious, more suitable for long stay in particularly with an open kitchen and utensils.
A very bitter finish to our stay”
We spent 4 nights at this reasonably expensive hotel. We were provided with only 2 glasses in the room. One broke in the washing up. On checking out we voluntarily told the front desk about this minor occurrence. The 2 glasses were ordinary inexpensive wine glasses, which had to be used for all drinks except coffee and tea. To our dismay the management insisted that we pay US$5 for the broken glass which customarily would be absorbed as a cost of doing business. There was no price list in the room for items and nothing to suggest that minor damages had to be paid for. We asked for the manager who arrived and said we could not leave without paying. As a taxi was waiting we grudgingly paid the money and left. The demand for the excessive payment was not the issue. It was the unreasonableness of that demand and the insult it carried for us as their guests, which says a lot about the overall attitude of the management. We felt this strongly and will not return to this establishment.
Very good”
Clean apartment, rooftop pool, walking distance to restaurants. No hot water in the shower during the stay, reception responded poorly, For a room with no hot water too expensive.
Beware: This hotel has difficulty issuing an official receipt”
At check-in, I paid the full amount of the 3 night stay. The staff wasn't able to provide an official receipt and said it will be provided the next day. I got a "receipt" the next day, but it had no logo, no name and no address of the hotel stated in the document. It had no information at all of the issuing party. Only my name and charge information was printed. I informed that this is not aceptable and a proper receipt needs to have the issuing party's information printed in the document. Another day passed and they said they still can't provide the proper bill. The staff connected me to the "Owner" and he said he understood and will fix it. One day before my check-out (3rd day), the staff informed that they still need time to prepare and will email me the proper bill. Today is one day after my check-out(5th day), I am still not issued a proper receipt for my fully paid stay. Very unusual, any properly established business entity would have issued an official reciept right away.
brand new”
great brand new hotel appartment. very good swimming pool and location
Clean, modern and comfortable”
Very comfortable, feels like home, nice and modern decor, makes you feel at east. breakfast - it is very simple, just redeem one piece of bread and selection of 1 coffee/tea. not much of a breakfast.. more like a grab and go
Not worth of what you paid”
I had stay a 2 bed room unit, and the price is expensive and the room is small, actually small room but looks good. Suppose our room come with breakfast, BUT for both of the morning we got nothing for breakfast, the staff said the breakfast was eaten up by other guest and they cannot refill the breakfast, so only left coffee, it is not a last minutes breakfast, and we went for the breakfast at 8:30am. At the next day, we went for the breakfast earlier,, 7:30am, we still get the same answer as the breakfast was eaten up yesterday and they got no refill, and i was told that the breakfast will only refill 1 week 2 time. Feel so dissappoiting with the hotel and will not go for this hotel anymore, the staff is not helpful at all.
Dear Billy, Greetings from 1 Residence, Phnom Penh – Cambodia. Thanks for taking the time to share your impressions after your stay at 1 Residence. We are sorry to hear about your experienced during your stay with us. 1 Residence was just opened at this time where we are continuously improving our services from our guest feedback. Your comments and feedback is most welcomed in order to improve continuously our guest services as well as upgrading our hotel services. Thanks for staying with us again; we have the pleasure to welcome you again. Best regards, Shakeell 1 Residence
Everything good”
We stayed 2 night. Nice staff, Nice design and clean room. We loved security staff who worked very fast. Soooo nice. We'll stay again!
Almost Petfect”
Our short stay is wonderful with fantastic service . Special mention to security guards who are always ready to help whenever guests arrive or leaving . Only problem is our TV couldn’t connect with our mobile device as it should . Call the service guys and waited 30 mins and they too give up .
New service apartment styled hotel”
Swimming pool and gym on top floor are good. New hotel just opened in 2017 but lack of restaurants. You either cook or go out for your meals. Staff are inexperienced but friendly
Exceptional”
Stuff are all very nice n friendly. Nice n warm deco n fully kitchenware. Very recommend for long stay.