8.6
Excellent
11.5% this month
/10
(12,841 reviews)See what guests said
Housekeeping454
Breakfast427
Shops301
See map
9.0

Excellent

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
KL Bird Park 7.89 km
Central Market 8.7 km
Chinatown - Kuala Lumpur 8.86 km
Menara Kuala Lumpur 9.64 km
Jalan Alor 10.24 km
Petronas Twin Towers 10.59 km
KLCC - Bukit Bintang Pedestrian Walkway 10.61 km
Aquaria KLCC 10.7 km
Pavilion Kuala Lumpur 10.7 km
KLCC Park 10.88 km
Nearby landmarks
Camp5 Climbing Gym 290 m
1 Utama Shopping Centre 400 m
IKEA Mall 1.12 km
Ikano Power Center 1.13 km
KidZania Kuala Lumpur 1.21 km
Sanctuary 1.27 km
The Curve Mall 1.28 km
Laundry Bar 1.32 km
Porto Romano Wine Bar 1.32 km
Cathay Cineleisure 1.34 km
One World Hotel

"Good housekeeping and very good restaurant staff."

Frederick - March 11, 2020

 One World Hotel
Lobby One World Hotel
Interior view One World Hotel
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Free Wi-Fi

One World Hotel

First Avenue, Off Dataran Bandar, One Utama / Damansara, Kuala Lumpur, Malaysia, 47800 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 12,841 reviews
Exceptional reputation
Recommended by 95% of guests
Fantastic breakfast
91% positive mentions
Excellent cleanliness
8.8 rating for cleanliness
Excellent facilities on premise
8.6 facilities on premise

Attached to the 1 Utama Shopping mall makes is convenient to get whatever that is needed.

Boris | March 18, 2020

This is the first time I stayed at this hotel and I am thoroughly impressed.

Paul | February 3, 2020

Strategic location, effective check in, delicious food during breakfast

Norhayati | February 3, 2020

Good hotel, Good location, Big mall good for biz travel

Koh | March 19, 2020

The breakfast has one of the best spreads i ever seen

Jing | March 10, 2020

Very clean and even came with complimentary cookies.

Kher | February 7, 2020

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.3
Distance to city center20 km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport7.5 km

Rooms available at One World Hotel

8.4
Excellent
Room comfort & quality
Junior Suite King Bed
Junior Suite King Bed
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Deluxe King
Executive Deluxe King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Deluxe Twin
Executive Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin
Superior Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Deluxe King
Deluxe King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior King
Superior King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Double Room
Executive Double Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Superior Double Room
Superior Double Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at One World Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to One World Hotel?

One World Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at One World Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, One World Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at One World Hotel?

One World Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at One World Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at One World Hotel. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at One World Hotel?

On-site venues and convenient event services make One World Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at One World Hotel?

One World Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about One World Hotel

  • 10.0
    Exceptional

    "Worth worth worth the price paid."

    NABILAH

    |

    March 4, 2020

  • 10.0
    Exceptional

    "it was a pleasant stay as always."

    Seryin

    |

    February 11, 2020

  • 9.6
    Exceptional
    Staff 

    "Excellent and attentive staff."

    Frederick

    |

    March 11, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
8.4/10
Review score - United States
9.0/10
Location score
8.9/10
Cleanliness score
8.8/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
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Overall rating:
8.6
Excellent
12,841 reviews
Cleanliness
8.8
Facilities
8.6
Location
9.0
Read all reviews >
What travelers say they love:
The room is clean and the bed is comfortable.
Lai from Malaysia
Group
More about One World Hotel

More about One World Hotel

The recently opened One World Hotel is conveniently located in the commercial district of Petaling Jaya. It is a mere 15-minute journey from Kuala Lumpur's city center. The hotel is adjoined with 1 Utama Shopping Center, where you can shop to your heart’s content in more than 600 retail stores, watch the latest blockbusters at the cinema complexes, or enjoy the 36-lane bowling alley. All guest rooms are lavishly decorated and offer the most modern facilities, including a private bar. Cinnamon Restaurant offers a unique dining experience, where you can watch the chefs at work, cooking up the most sumptuous dishes in the restaurant’s open kitchen.

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Most talked about facilities

Breakfast
948 mentions
Housekeeping
555 mentions
Food & Dining
191 mentions
Swimming Pool
118 mentions

What they offer

10.0
Exceptional
Staff 

"Customer service is extremely superb."

Soo

|

March 1, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

The Sphere Lounge
Cuisine:International
Menu:Buffet
Zuan Yuan Chinese Restaurant
Cuisine:Cantonese
Menu:Buffet
Poolbar and Grill
Cuisine:International
Menu:Buffet
Cinnamon Coffee House
Cuisine:International, Local, Malaysian
Menu:Buffet, A-la-carte

Nearby restaurants

American cuisine
American cuisine
Dukes and Duchess
1.1 km American, Asian, Bar
Bricks & Barrels Hartamas
4.1 km American, Bar, Pub
The Forum
4.2 km American, Australian, European
Asian cuisine
Asian cuisine
Surisit The Thai Kopitiam
1.0 km Asian, Thai
Bora Asmara, Sungai Penchala
1.4 km Asian
Du Viet Vietnamese Restaurant, Kuala Lumpur
1.5 km Asian, Vietnamese
Chinese cuisine
Chinese cuisine
Sri Hartamas Hong Kong Kim Gary Restaurant
4.7 km Chinese
Golden Sweet Home Restaurant 唐人佳茶餐室
5.5 km Chinese
House Of Tang
5.5 km Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of One World Hotel from real guests

Overall rating
8.6
Excellent
From 12841 reviews
8.9Location
8.8Cleanliness
8.6Facilities
Agoda Reviews (10348)Booking.com Reviews (2493)
Rating via Agoda8.6
/
10
Cleanliness8.8
Facilities8.6
Location9.0
Room comfort and quality8.4
Service8.5
Value for money8.3
High score for Kuala Lumpur
Rating
9+ Exceptional (2062)
8-9 Excellent (1343)
7-8 Very Good (1564)
6-7 Good (405)
<6 Below Expectation (305)
Time of the year
Mar - May (1115)
Jun - Aug (1304)
Sep - Nov (1420)
Dec - Feb (1840)
Don't miss out!Popular destination! Properties in Kuala Lumpur are being booked every minute!
All guests (10348)
All room types
All languages

Show reviews that mention 

Showing 5679 verified guest comments
12345
10.0
Exceptional
Kong from Brunei Darussalam
Couple
Stayed 1 night in December 2012

Luxurious hotel with a feeling of home”

Clean and pleasant

We always stay at One World Hotel whenever we go Kuala Lumpur. The friendliness of the staff, the ambience of the Hotel and the cleanliness of the rooms never fail to amaze us. The breakfast selection is vast and will be sure to cater to all tastes. As the Hotel itself is joined to One Utama Shopping Mall, there is the convenience of shopping and bringing the things back to the room without having to hail and wait for a taxi. We will be vising Kuala Lumpur again sometime next year and One World Hotel will remain as the only choice for us.

Reviewed December 22, 2012
9.3
Exceptional
Chew from Malaysia
Group
Stayed 3 nights in August 2012

Pleasant Stay and Great Shopping with family”

shopping mall just a door away, clean, friendly staff.

this is not my first trip to kuala lumpur, i had been there during my university time and now i am return with my family for a short vacation. so, basically, i know which shopping mall i wanted to go to and where to stay. my first choice was royal bintang at the curve but i was not impressed with the rooms type from the picture, so i go for one world. i was looking into the deluxe room that i booked and had endless imagination on the one big and one small bed in that room....then, when i arrived at the hotel and checked-in, they gave me a king size bed room? so i went down and had the room change, and i was told that there is no such room (with one big & one small bed). they even told me that maybe i see it wrongly..."the angle of the picture maybe..." without arguing further i got a room with two double bed and stay for the next three nights. it was a pleasant stay in the hotel, friendly staff and great shopping experience. the only drawbacks is there are only a few tv channels to choose from, so for those that spending 50% of time in the hotel, this might be something to consider...i did not go to swimming or spa, so could not comment further on that. if you love to have breakfast in the hotel, one world hotels have a variety for breakfast (though some repeated for the next day), and the staff there are really helpful. lastly, the mini fridge is not cold enough, the drink that i put inside did not chill after 24 hours...so too bad for my hubby who always look for cold drink after back from shopping.

Reviewed August 28, 2012
9.0
Exceptional
marhaini from Malaysia
Family with young children
Stayed 3 nights in November 2012

Great location and services”

The room is excellant for me and family. It's also very convenient as it is located just beside One Utama, place for shopping and dining.

First time experience staying in One World Hotel in May 2012 make us came back during this school holiday. The suitable location, the helpful and friendly staffs as well as the spacious size of the room with good reasonable rate were the reasons we came back. Although the prize for room service food are quiet expensive, I must say, it is not a problem as there is a lot of restaurant in One Utama just beside the hotel lobby. Dining in the Chinese restaurant (sorry, I've forgot the name) there with family make us full before the dessert served as we were so happy with the taste of the food as well as the hospitality and excellent services by the staffs. Good job guys. The other reason we choosed to stay in One World Hotel is because its location just beside One Utama, a good place for shopping for family. To me, it is like staying in the shopping complex! It is also just about 30 minutes away from Kidzania, the paradise for kids to enjoy themselves. Parking for the hotel guests were no problem and you don't have to worry about the safety as it is 24 hours guarded and I hope it will always be like that or even better. We will be coming again to KL and we will always choose to stay at One World Hotel as we were satisfied with your excellent services. Keep it up and congratulations to all staffs of One World Hotel. 5 stars are credited to all of you! Thank you.

Reviewed December 04, 2012
9.6
Exceptional
Su from Australia
Group
Superior Twin
Stayed 5 nights in May 2019

Hotel attached to very huge shopping mall”

This is second time I stayed in this hotel as for all my previous K.L stays and this is the best hotel for us because it is attached to a very huge One Utama shopping mall which is the largest in Malaysia and seventh in the world. I had previously stayed in 5 star hotels in Bukit Bintang but it was difficult to walk when it was raining. The prices in One Utama s/mall are cheaper than Pavilion s/mall in Bukit Bintang. Walking distance from One Utama s/mall to Bandar Utama MRT station My sister and I stayed 5 nights in One World hotel. We got free upgraded to deluxe room with two queen twin beds and the room is very big including the bathroom with a long bath and shower area. The breakfast is very good with a lot of varieties including Chinese, Western, Malay and Indian foods. I also like the Malay kueh, Indian roti canai and appam pancake. There are also freshly squeezed different type of fruit juices and the coffee is also very delicious.

Reviewed June 01, 2019
10.0
Exceptional
wai from Malaysia
Business traveler
Junior Suite King Bed
Stayed 2 nights in May 2014

Best hotel”

Staffs, Location, Room

One World Hotel has provided us a very pleasant stay during our visit to Kuala Lumpur recently. The location is really wonderful when we can spend our time shopping at One Utama which is connected to this hotel. The food is awesome. Room service is exceptionally well while the breakfast buffet was really one of the best we've tasted. The staffs are all helpful and friendly and our requests are attended to swiftly. Overall, one of the best hotel I've stayed in. Two thumbs up!

Reviewed July 26, 2014
10.0
Exceptional
Nur from Singapore
Family with young children
Stayed 1 night in December 2017

Love everything about this hotel”

I love one world hotel and will try to stay here when ever i am in Kuala Lumpur. I stay here because of the scrumptious breakfast spread. It is the best. Other than that, the rooms are spacious and clean, the view is nice. The toilets are lovely, there is a separate shower and bathtub, there is a proper wardrobe to hang my clothes. The location is also great. It is connected to Shopping Mall One Utama- one of the biggest Malls in KL.

Reviewed December 15, 2017
8.7
Excellent
Li from Malaysia
Business traveler
Stayed 1 night in October 2013

Good”

good, convenience and located down town

The recently opened One World Hotel is conveniently located in the commercial district of Petaling Jaya. It is a mere 15-minute journey from Kuala Lumpur city center. The hotel is adjoined with 1 Utama Shopping Center, where you can shop to your heart’s content in more than 600 retail stores, watch the latest blockbusters at the cinema complexes, or enjoy the 36-lane bowling alley. All guest rooms are lavishly decorated and offer the most modern facilities, including a private bar. Cinnamon Restaurant offers a unique dining experience, where you can watch the chefs at work, cooking up the most sumptuous dishes in the restaurant’s open kitchen.

Reviewed November 05, 2013
10.0
Exceptional
MOHAMAD from Singapore
Family with young children
Executive Deluxe King
Stayed 2 nights in July 2019

Great & ONE stop Hotel”

A Great Place to stay and a ONE stop to all your needs. The hotel is located in Bandar Utama with a great shopping mall right at the hotel doorstep. Not only a mall but a huge mall with everything you need. From shopping and dining, you have the kids play park, entertainment, scuba diving, sky diving, surfing and many more. The rooms is nice and spacious. Clean and cozy were just making your tired day more relaxing. View is great and the toilet is equip with bath tub and a seperate shower. They also have many kinds of minibars snack. Wifi is good and strong. Breakfast was a huge bang. The varieties is huge and the quality is great. from small kids to adults, you can get what you crave for. The seating capacity is wide and spacious. This hotel is highly recommended to all as the new MRT which is just 3 mins walk from hotel makes it very convenient for you to travel to other parts of Kuala Lumpur such as Bukit Bintang & KLCC which is just under 30 mins.

Reviewed July 09, 2019
9.3
Exceptional
Victor from Singapore
Couple
Stayed 1 night in August 2011

Great 5* Hotel in KL”

Friendly staff, full fledge facilities, fantastic buffet breakfast, location

Our one night stay at the One World Hotel was delightful. My partner had fallen sick during the drive to KL and the staff was prompt to hasten the check-in for us to have a room to rest in. They were also prompt to escort us to the hotel doctor immediately upon request. The room was well equipped with a fixed safe, movable hair dryer (always like that), loads of fluffy pillows, proper sound insulation, mini bar and ample TV channels to keep us occupied while we were in the room. We spent many hours of that day in the room and only went out to One Utama for dinner so I had a chance to "explore the room". Carpets, equipment and linen were spotless and great care had been taken to ensure that the guest received everything he needed in the room. The electronic security card system worked well and only allowed us lift access to the common levels and our own room level. Buffet breakfast was great with the enormous spread of international and traditional Malay cuisine and I had my fill of the freshly squeezed juices made on the spot. The only disappointment I experienced during my stay was the lack of WIFI usage. I'd expect a 5* hotel in the capital of Malaysia to provide complimentary WIFI in the room. It didn't seem logical to pay since I only needed to pull my emails once so I tried the common areas like the lobby and pool deck and they all required a room login account. Bummer!

Reviewed August 23, 2011
9.2
Exceptional
Hee from Malaysia
Couple
Stayed 1 night in November 2017

Very Good Hotel let down by low water pressure”

One World is indeed a very good hotel. It has almost everything. the rooms are spacious & well lit. Amenities are plenty. The bed is comfortable with lots of pillows. Big screen TV with all sorts of connections for usb & hdmi. Internet is fast. Staff are well trained & courteous. Location is excellent which is just next to the fantastic One Utama Shopping Complex. One World Hotel has ALMOST everything except that its shower water pressure is low & after a full day's shopping or sight-seeing, you return to the hotel expecting an invigorating shower before hitting the streets again, it was not to be. Instead you are exposed to a slow trickle of water where its either too hot or too cold & you just want to finish the shower quickly as to end the sad experience. If One World Hotel upgrades their plumbing, then I would gladly say that this is a 10/10 hotel.

Reviewed November 27, 2017
9.6
Exceptional
Nur from Singapore
Family with young children
Stayed 4 nights in March 2018

Convenience”

One World hotel is much recommended if you travel alone or with family. The MRT line is so nearby, making travelling to KLCC and all other Kuala Lumpur landmarks a breeze. I've stayed here almost 5 times and their services just gets better. The aircon in our room was rather warm and we called for maintenance. The maintenance guy came and did a thorough check. Upon knowing that the problem cannot be rectified within a day, the maintenance person made a call to transfer us to another room. We really had a pleasant experience. Thank you One World! We will be back

Reviewed May 09, 2018
8.3
Excellent
Nor from Singapore
Family with young children
Junior Suite King Bed
Stayed 3 nights in December 2014

My shopping trip & luxury stay in KL”

Room decor in executive and premier room. Breakfast at Cinammon cafe was a wide and delicious intercontinental spread. Staff are efficient and helpful

This is my 2nd time to One World Hotel. Hotel staff are efficient & helpful which is unlike you get this service in Malaysia even if u stay in 5 star hotels. I booked Junior Suite Rm & connecting to Executive room for my young toddlers and my helper. I was upgraded to Premier Suite for this stay.Great room! Nice modern and classic decor. My kids love the space. It was the same size with Junior Suite (last stay) but premier suite has different decor & new furnishings. Even their executive room was the same pretty decor which I love. I am particular on decor & furnishings and i love their modern and classic concept. Bfast was great at both exec lounge and cafe. I prefer at Cinammon cafe as it has wider spread. It was easy to get food that you want chef to cook as staff will be stationed at those counters like eggs and pancakes stations. This hotel served fresh juices which is quite likely to get nowadays.Great for morning booster!Food are simply delicious, western & local. This hotel is linked to One Utama shopping ctr where u can get street brands like Zara & Zara Kids Pull & Bear, Mossimmo Dutt, H&M (& kids sec) or branded items like Michael Korrs, Coach, Calvin Klein,DKNY, Nine West (shoes) Guess. Though I am not sure if I see Prada or Gucci as I was not shopping for myself this time.. More for the kids... anyway there is plenty of nice restaurants.. Quite great deal shopping & dining at RM currency 2.6. I went to 'Kidszania & you might only want to go if kids are above 6 as its more worth the money and the fun for bigger kids.. Though there is infant section and no cost for infant's entrance fee. Adults too. You need to book the free shuttle to Kidszania and The Curve which is 10mins drive. I recommend you shop at One Utama rather than 'The Curve'. However you may wish to visit IKEA which is opp of it . I booked through Agoda as I have always trusted them. I ve never get any screw ups on booking. There is a section for special request to hotels. Thumbs up!

Reviewed January 01, 2015
8.7
Excellent
Li from Singapore
Family with young children
Stayed 1 night in June 2013

Nice hotel connected to 1Utama Mega shopping mall”

Service, Location and Facilities

Fast check-in, Fast check-out. Front Desk staff are extremely friendly and spoke good English language. As we drove up to One World Hotel from Singapore, we seriously appreciate the fast check-in process (less than 5mins) and the fact that the hotel provide carpark gave hotel guest the flexibility of own transport option around Damansara. The extreme perk of staying in this hotel is its location as it is connected to 1Utama Mega shopping mall where you will find varieties of food and enjoy your shopping spree there especially with Parkson and Aeon under the same plaza. The mega mall also has an relatively medium-sized indoor playground for the kids enjoyment. My son like the fact that there is a POPULAR bookstore tucked infront of Aeon as he likes to browse thru the books and buy books on offer at a relative cheaper price. The beds in the room are extremely comfortable with high quality and clean linen. The hotel accommodation provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations with handheld showerheads, makeup/shaving mirrors, hair dryers, and complimentary toiletries. {note: the soap provided is from crabtree} All units feature coffee/tea makers and complimentary bottled water. Pity that we are there for just one night.... we will definitely come back here again. Thank you, OneWorld.

Reviewed June 26, 2013
9.7
Exceptional
Denny from Australia
Couple
Stayed 4 nights in June 2012

Ideal Location for Shoppers & Food Lovers”

Ideally located within lots of shops and lots of restorants & food stalls. Services in the hotel excellant.

This is the third time we used One World Hotel and it is our preferred hotel in Kuala Lumpur city. It is ideally located within lots of varieties of shops, supermarkets, departmental stores, restaurants and variety food stalls. The hotel location removes the need to travel elsewhere for meals and shoppings unless for sight seeing. The hotel facilities are excellant, room is large, clean & comfortable, breakfast good with great variety of choices and hotel staffs all round are friendly and with a 'Smile'.

Reviewed July 12, 2012
9.2
Exceptional
Philip from United States
Couple
Stayed 2 nights in December 2017

Location Location Location”

One World Hotel is situated in one of the most busiest shopping mall - One Utama, in Kuala Lumpur. It links to food courts, cinema, karaoke, Skybus terminal, supermarkets and retails. You could have your whole day walking and shopping inside this building.

Reviewed January 04, 2018
8.3
Excellent
Li from Malaysia
Business traveler
Stayed 1 night in October 2013

comfortable room”

Nice location,nice breakfast and friendly staff

The recently opened One World Hotel is conveniently located in the commercial district of Petaling Jaya. It is a mere 15-minute journey from Kuala Lumpur city center. The hotel is adjoined with 1 Utama Shopping Center, where you can shop to your heart’s content in more than 600 retail stores, watch the latest blockbusters at the cinema complexes, or enjoy the 36-lane bowling alley. All guest rooms are lavishly decorated and offer the most modern facilities, including a private bar. Cinnamon Restaurant offers a unique dining experience, where you can watch the chefs at work, cooking up the most sumptuous dishes in the restaurant’s open kitchen.

Reviewed November 05, 2013
10.0
Exceptional
Harry from United States
Business traveler
Stayed 7 nights in February 2016

Five Star Service Is at the One World!”

Service, Relaxation, Location

From being greeted by a friendly and helpful Concierge team upon arrival, to the very professional check-in process by experienced and smiling counter personnel, to being shown to a specious, well appointed and very clean room AND experiencing this type of consistent service product during our one week stay, was extremely satisfying. ONE WORLD is a true Five Star hotel, where quality service is in abundance and never needed to be requested. The staff in all departments appeared to actually enjoy working in the hospitality industry and were all fluent in English. One unique service was the Hotel Operators ability to give assistance, no matter the nature of the call. While other "Five Star" hotels where I've stayed offer this type of "one call service" (and simply transfer your call to the appropriate department), the ONE WORLD operators really do provide this "one call service". For business guests, the Hotel Business Center is a full service business center, with professional personnel that understood the nuances of my requests. For Shoppers, the Hotel is connected to a huge shopping complex with an array of international stores and a "bazillion" local and international restaurants. For my fellow Golfers, the KL Golf & Country Clue is a stones through from the ONE WORLD. (KLGCC is where the PGA and LPGA hold their annual tournaments in Malaysia.) Be sure to mark ONE WORLD as a "Favorite"!

Reviewed February 11, 2016
9.3
Exceptional
NEVINA from Malaysia
Family with teens
Stayed 2 nights in December 2011

A hotel worth every dime.”

Very comfortable rooms and excellent buffet breakfast. The staff is attentive and service good.

my experience in one world hotel was more than pleasant. the rooms, though fairly standard were large and comfortable. we stayed over christmas and so the hotel was full. hence, i was pleased that the staff had arranged that my 2 rooms were connecting ones, even though i had not made the request. breakfast offered us a large spread, local and western, and the staff was attentive. my husband and daughter were thoroughly satisfied with the well-equiped gym. if you are driving, you'll be glad to know that there's ample lots. it's proximity to the shopping complex, one utama, is a further plus point. the hotel is connected to the shopping centre and highly convenient if shopping is your intent.

Reviewed January 12, 2012
8.7
Excellent
LIM from Singapore
Family with young children
Stayed 4 nights in June 2012

Great facilities but confusion in vehicle parking”

Great and modern facilities

The room is big and spacious. They have very friendly and helpful staff. The facilities are modern and user friendly. WIFI is free but only limited to 2 devices. We brought along 2 laptops, 2 Ipod touch, an Ipad and 2 smart phones, thus we can only use 2 devices at one time for a minimum of 1 hour lapse. Hopefully they review this and allow more devices especially for a world class hotel catering to people there on business. But overall, there is still free WIFI as compare to other hotels which are chargeable. For people who are driving, the vehicle parking is quite confusing as the hotel is linked to One Utama (a very big shopping mall). You cannot enter through certain part of the shopping mall to your hotel, although there is a link but some entry does not link you to your hotel and it becomes chargeable. The advice is to enter directly to the hotel entrance and not through the various shopping mall entrances. Overall, the staying experience is pleasant and comfortable with very friendly and helful staff. Would definitely come back again.

Reviewed June 23, 2012
10.0
Exceptional
Marini from Malaysia
Family with young children
Stayed 2 nights in April 2016

One Of The Best”

*Long Review* I was sceptical at first to book One World. Since it seems a bit old and too big (we were scared if the weekend is full of large group tourists). But the last minute decision really paid off. We were super surprised of how great this hotel is! Being connected to OneUtama is one thing, but the level of greatness of this hotel really captured our heart. Checkin: Very smooth and friendly. Can remember the reception's name though, but she was really friendly and welcoming Complimentary : I mentioned in Agoda that we are celebrating our anniversary, and to my surprise the hotel gave a complimentary anniversary deco and fruit basket and chocs. It was very thoughtful as not all hotel really give attention to all this kind of requests. I do still wondering if our room was upgraded since they didnt mention about it, if they did so, I would like to thank the hotel. Thank you! Room : Really spacious and comfortable setting. Kudos to the designer! I really like the variety sets of pillows (soft and medium). Huge flat screen TV. Love the all-in-system. You can watch tv, dvd (movies), and even order room service via the TV system. We had to rearrange the furniture though for baby safety reasons. Only one thing, fridge was not working so much. There's one night we though of going out to take some ice, but the customer line very nice told us that the room service assist us to get some ice. We only had to wait 5minutes and they you go 1 bucket of ice. Thank you! :) WIFI : Super fast wifi connection with no interruption Food (Breakfast): Spacious cafe setting, delicious food. Helpers are very helpful and friendly. A little bit chaotic on 1st day (due to huge amount of guests) but they still managed it. I suggest to add more egg station due to the huge request. Juice corner-good initiative of making healthy drinks but people had to line up for it (when there's large groups of guests). So i think they should add more ready-made juice (orange/mango) for people who

Reviewed May 17, 2016
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One World Hotel
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  • Exceptional location
  • KL Bird Park
  • TTDI Train Station is within 1.94 km
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