Verified traveler reviews

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Excellent



based on 3544 reviews
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.9
  • Food and dining 8.2
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Chris from United Kingdom
Couples
Junior Suite With Breakfast
Stayed 1 night in February 2016
Nice views from the top
Good for PJ and shopping at the curve.
Reviewed September 26, 2016

Ai from Malaysia
Families with young children
Superior With Breakfast
Stayed 2 nights in September 2016
Excellent stay
I have stayed in this hotel for 2 nights, it is conveniently linked to One Utama shopping mall. The room is very spacious and there are queen size bed available. Simply love everything they have.
Reviewed September 26, 2016

Mun from Malaysia
Business travelers
Deluxe With Breakfast
Stayed 1 night in July 2016
Expensive
Expensive
Reviewed September 25, 2016

Wan from Malaysia
Couples
Executive Deluxe With Breakfast
Stayed 1 night in September 2016
Nice hotel
I enjoyed the staying & the breakfast buffet
Reviewed September 25, 2016

Mohd from Malaysia
Families with young children
Junior Suite With Breakfast
Stayed 2 nights in September 2016
Great hotel
Great place great location
Reviewed September 25, 2016

Roselyn from Singapore
Business travelers
Executive Deluxe With Breakfast
Stayed 4 nights in September 2016
Good size double room.
Good size double room, clean.
Reviewed September 24, 2016

Herwin from Malaysia
Solo travelers
Deluxe With Breakfast
Stayed 3 nights in September 2016
Great location
Nice clean hotel with mall next door.
Reviewed September 23, 2016

Esther from Malaysia
Families with young children
Family Two-Bedroom Suite
Stayed 4 nights in September 2016
Great location! But not 5*
Relatively more expensive compare to hotels n service apartment downtown. Booked One World Coz is close to my parents. Location and convenience are excellent if u are not doing a lot of sightseeing. Great for shopping and food trip. Downside side quality of staff needs to improve. When I checked in, staff who serves me hardly speak English and later probably someone more senior came to help. The price they what to change me is not inclusive of tax (as indicated in my email confirmation). They have to call Agoda to confirm. But instead of offering us to check in first or take a seat, they just disappeared with my passport and phone for a long time. Until I have to ask for it back and suggest tha I come back after lunch. When I returned after 1 hour, solution is ask me to call Agoda directly .... All sorted eventually but they are not experience at handling complication .. Also, the worst part is the cleaner took my son's tooth fairy money under the pillow ! suggest u lock everything.
Reviewed September 23, 2016

Rasyidah from Singapore
Business travelers
Deluxe With Breakfast
Stayed 1 night in September 2016
will return again
very comfortable and the breakfast buffet was very good.
Reviewed September 22, 2016

Huat from Singapore
Business travelers
Superior With Breakfast
Stayed 1 night in September 2016
Good hotel and excellent location
If you have to be in PJ this is one of the best hotel
Reviewed September 20, 2016


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