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Exceptional
Based on 143 reviewsSee what guests said
9.4
99% would recommend to a friend
Onsen Hotel Gorakan
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9.4 Exceptional guest rating
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"Very convenient location, excellent service by all staff. Ho..."

Choon S.Singapore
Spa
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9.6 Exceptional location
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9.6Location
  • 90 meters to public transportation

  • Heart of the City

  • Hot spring bath

  • Air conditioning

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Room choices
Japanese Style - 10sqm
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  • Mountain view
  • 10 m²/108 ft²
  • 3 futons
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Japanese Style - 13sqm
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  • Mountain view
  • 13 m²/140 ft²
  • 4 futons
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Main Building Standard Japanese-Style Room 10 to 15 Sq M
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    Main Building Standard Japanese-Style Room 10 to 15 Sq M
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      Japanese-Style Room
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        Standard Japanese-Style Room
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          Verified guest reviews

          Agoda Reviews (144)
          9.0
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          Cleanliness9.5
          Facilities9.0
          Location9.6
          Service9.6
          Value for money9.2
          Provided by verified guests of Agoda
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          Showing 89 verified guest comments
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          9.6
          Michelle from Singapore
          Couple
          Japanese Style - 10sqm
          Stayed 1 night in November 2017
          Exceptional
          The accomodation is near Gora station, however, it is at the other side of the station (if you a dragging a luggage, you may need to walk a bigger loop, or be prepared to carry the luggage up and down some stairs for the shortcut). Every guest room is entitled to a private onsen (1 x only). Service was also excellent. As we arrived before check-in time, we left our baggage at the reception while we toured Hakone. Upon returning, our baggage was already brought to the room. During dinner, the staff also helped lay out the futon. Food wise was delectable, although it would be better if there was an English "menu" to know what we were having. The staff knows limited spoken English though, but it did not deter them from providing the best service as possible.
          Reviewed November 14, 2017
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          10.0
          Thomas from Singapore
          Couple
          Japanese Style - 13sqm
          Stayed 1 night in November 2017
          The traditional dinner and breakfast is awesome!
          It was a really cosy and amazing stay over here.. We have a round 10 course dinner and a big spread of breakfast provided in the morning. Will definitely go for it again!
          Reviewed November 12, 2017
          1 traveler found this review helpful. Did you?|
          6.8
          Fiona from Hong Kong
          Couple
          Japanese Style - 10sqm
          Stayed 2 nights in November 2017
          Private like Onsen
          Nearby the tram station , just a tunnel away . Everything is good and unexpected good good breakfast & dinner........
          Reviewed November 09, 2017
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          10.0
          kim from Singapore
          Couple
          Japanese Style - 10sqm
          Stayed 1 night in October 2017
          Wonderful
          The staff are so friendly and helpful, room was clean , private Onsen was great , meals were amazing , 3 mins walked from Gora Station . Highly recommended
          Reviewed November 01, 2017
          1 traveler found this review helpful. Did you?|
          9.2
          HAOXIN from China
          Couple
          Japanese Style - 13sqm
          Stayed 1 night in October 2017
          Clean, warm and delicious
          The hotel located 200 meters from Gora station, which is very convenient. The hotel is clean, and staffs are very nice. They don't speak much English, but enough to provide basic needs. The private onsen was nice as well (don't forget to book it when you check-in). The best part was the dinner, it was the best during our whole trip.
          Reviewed October 26, 2017
          1 traveler found this review helpful. Did you?|
          9.6
          Amy from Belgium
          Couple
          Japanese Style - 13sqm
          Stayed 1 night in October 2017
          Exceptional
          Great value of money and super convenient location. Food is fabulous
          Reviewed October 23, 2017
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          10.0
          Prajakpong from Thailand
          Group
          Japanese Style - 10sqm
          Stayed 3 nights in October 2017
          The best hotel in Hakine
          Great service, both breakfast and dinner were the best. We stayed 3 nights, foods were served differently - fresh and very unique. Staffs were helpful. Room is clean. Location is the perfect in Gora - only a few meters away from train station. Private onsen was the best. Definitely recommended!
          Reviewed October 19, 2017
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          9.6
          Cecilia from Singapore
          Family with teens
          Japanese Style - 13sqm
          Stayed 1 night in October 2017
          Good experience for traditional ryokan
          Ryokan is a little old but has heater in the room. The private onsen is 40 mins for each room. Meal, dinner and breakfast, is excellent. Bed is futon and prepared by the ryokan. They don’t speak much English though. Very good traditional Japanese experience.
          Reviewed October 19, 2017
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          9.6
          Wenjia from China
          Group
          Japanese Style - 13sqm
          Stayed 1 night in September 2017
          Extremely nice staff and facilities. Beyond expect
          The hotel facility and rooms are surprisingly good. Although without inroom bath, the hotel has two very nice private onsens you can reserve. Also true Hotspring water that feels much more authentic than the other Onsen downstream we stayed at. Staff was very friendly and helpful. Dinner and breakfast were beyond exceptional. Overall 5 star experience.
          Reviewed September 17, 2017
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          8.8
          Peter from United Kingdom
          Couple
          Japanese Style - 10sqm
          Stayed 1 night in September 2017
          Great experience
          Stayed for one night while spending 2 days in hakone area. Great introduction to the Japanese experience and culture. We arrived early and got straight into the room which was great. Food was very well prepared and presented. Staff very friendly. Private and shared onsen available. The private onsen was extremely hot verging on piping hot! Apart from this we had a great stay and an ideal location for time in this area.
          Reviewed September 12, 2017
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          12345
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          Onsen Hotel Gorakan
          |Exceptional 9.4
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