Check-in is between 03:00 PM and 07:00 PM. Arriving outside the mentioned check-in hours is not allowed.
Early check-in is not possible.
Luggage storage service is available only from 10:00 AM on the check-in date.
Dinner is served from 06:00 PM to 06:30 AM.
The dinner is Kaiseki (traditional Japanese cuisine).
Breakfast time starts at 08:00 AM onwards.
Children 6 years and over are considered as adults.
Children 3-5 years old will be charged JPY 5,000 for breakfast when using existing bedding.
Children under 3 years old will be charged JPY 2,000 per child per night when using existing bedding.
Children under 3 years old will be charged JPY 3,000 per child per night with extra bedding and breakfast provided.
When booking for 6 or more rooms, different policies and additional supplements may apply. This policy is imposed by the property.
It is not acceptable to change the number of guests on arrival day. Please inform the property in advance if there is any change. If the number of guests changes upon arrival, the property cannot provide the room and/or meal.
Guests who reserved a room with dinner must check in before 07:30 PM or dinner cannot be served and no refund provided.
The property does not offer vegetarian meals.
The property provides Japanese style dinner and breakfast with meat or fish.
When booking more than 5 rooms, different policies and additional supplements may apply.