Orange Grove Service Apartment by ST Residences
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Orange Grove Service Apartment by ST Residences

12 Orange Grove Road, Orchard, Singapore, Singapore, 258353
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1 Bedroom Deluxe Suite Orange Grove Service Apartment by ST Residences
1 Bedroom Deluxe Suite
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    Interior view Orange Grove Service Apartment by ST Residences
    1 Bedroom Deluxe Suite Orange Grove Service Apartment by ST Residences
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     Orange Grove Service Apartment by ST Residences

    Orange Grove Service Apartment by ST Residences Reviews

    7.2
    Very good
    /10
    (309 reviews)See what guests said
    8.4
    Excellent

    "Great place for the value."

    Joseph

    -

    November 10, 2016

    7.5
    Very good room comfort and quality

    Things you’ll love about Orange Grove Service Apartment by ST Residences

    Things you'll love

    • 930 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular
    Nearby
  • Orchard Road1.56 km
  • Battlebox2.68 km
  • Merlion Park4.05 km
  • Singapore Flyer4.66 km
  • Marina Bay Sands Casino4.72 km
  • Cloud Forest5.09 km
  • Gardens by the Bay5.34 km
  • Supertree Grove5.36 km
  • Universal Studios6.15 km
  • Sentosa Island6.95 km
  • This property is in high demand!

    Booked 14 times since yesterday | 11 travelers are looking at this property right now

    Value for money7.5
    Distance to city center0.5 Km
    Location rating7.9
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.8 km

    Rooms available at Orange Grove Service Apartment by ST Residences

    7.5
    Very good
    Room comfort & quality
    Grand Premier
    Grand Premier
    ...
    • Room size: 55 m²/592 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Deluxe Suite
    1 Bedroom Deluxe Suite
    ...
    • Room size: 46 m²/495 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    2 Bedroom Premier Suite
    2 Bedroom Premier Suite
    ...
    • Room size: 74 m²/797 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    2 Bedroom Deluxe Tower Suite
    2 Bedroom Deluxe Tower Suite
    ...
    • Room size: 74 m²/797 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    1 Bedroom Premier Suite
    1 Bedroom Premier Suite
    ...
    • Room size: 46 m²/495 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Apartment, 1 Bedroom
    Deluxe Apartment, 1 Bedroom
    ...
      Enter dates to see prices
      2 Bedroom Deluxe Tower Suite
      2 Bedroom Deluxe Tower Suite
      ...
        Enter dates to see prices
        1 Bedroom Deluxe Suite
        1 Bedroom Deluxe Suite
        ...
          Enter dates to see prices
          2 Bedroom Premier Suite
          2 Bedroom Premier Suite
          ...
            Enter dates to see prices
            Premier Apartment
            Premier Apartment
            ...
              Enter dates to see prices

              What people love about Orange Grove Service Apartment by ST Residences

              • 5.2
                Review score
                Location

                "The location is great for the price and size of room (bedroom/attached toilet/sitting area)."

                Ahmed

                |

                July 16, 2018

              • 10.0
                Exceptional

                "Bed was nice."

                Elson

                |

                July 17, 2018

              • 8.8
                Excellent
                Location

                "Good location"

                THU T.

                |

                August 30, 2016

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              More about Orange Grove Service Apartment by ST Residences

              More about Orange Grove Service Apartment by ST Residences

              8.4
              Excellent

              "Hotel staffs are friendly and has complementary breakfast."

              Shakhawat

              |

              April 5, 2018

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              An overview

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              What they offer

              10.0
              Exceptional

              "Very helpful and friendly staff."

              Kelly

              |

              November 14, 2017

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              American cuisine
              American cuisine
              The Line
              160 m American, Asian, Chinese
              Tony Roma's
              310 m American, Barbecue, Soups
              Black Angus Steakhouse
              390 m American, Bar, Steakhouse
              Asian cuisine
              Asian cuisine
              Rose Veranda
              90 m Asian, Chinese, Japanese
              Nadaman Japanese Restaurant
              90 m Asian, Japanese, Sushi
              Hua Ting Chinese Restaurant
              300 m Asian, Chinese
              Chinese cuisine
              Chinese cuisine
              The Magic of Chongqing Hot Pot
              390 m Chinese
              Kam Boat Chinese Cuisine
              400 m Chinese
              The 2nd Floor
              640 m Chinese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Orange Grove Service Apartment by ST Residences from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (309)Booking.com Reviews (224)
              7.2
              /
              10
              Cleanliness6.9
              Facilities6.7
              Location7.9
              Room comfort and quality7.5
              Service7.5
              Value for money7.5
              All languages
              All guests (309)
              All room types

              Show reviews that mention 

              Showing 225 verified guest comments
              12345
              8.8
              Excellent
              JEREMY from Singapore
              Family with young children
              2 Bedroom Premier Suite
              Stayed 3 nights in May 2019

              4days 3 nights stay”

              Pros Staff were friendly Location was convenient (5min walk to main road and start of orchard road) Bed was comfortable Cons Booked premier 2BR because it looked new and modern in the photos but it turned out totally different. Room was old and had a musky smell. The amenities in the room also differ in both bedrooms. One had a hair dryer the other didn't. Same goes for the bedroom slippers. Bedroom could probably have a ceiling light too instead of just 2 side lamps.

              Reviewed May 12, 2019
              3.2
              Abimanyu from Indonesia
              Family with young children
              2 Bedroom Premier Suite
              Stayed 3 nights in April 2019

              Booked 3 weeks before and the hotel gave me a broken room”

              Booked and paid 3 weeks in advance and instead of giving us a nice room, they gave us a smelly,dirty and broken room. It was a connecting roon and the other roon was broken so we had a different room and it was nicer and that too was a connectong room.So why didnt the hotel blocked the nicer rooms for us since we paid 3 weeks in advance and gave us thr worst room? Thanks a lot! I was with my 9 year old and mother in law. The room was neglected and not checked before our arrival because we arrived at 10 p.m. Not Good. And the 3 nights we stayed my mother in laws room was never cleaned. Our room was only cleaned once...No phone in the room..Our rooms smells of left over cooking stench..the bathroom toilet and tub smell coming ouy of the bathtub and toilet holes..smells of septic tank..t.v only had one English channel..

              Reviewed April 29, 2019
              4.0
              Juriemi from Singapore
              Couple
              1 Bedroom Deluxe Suite
              Stayed 3 nights in March 2019

              Caution !!!”

              This place is no longer managed by the previous company, hence it's now called Orange Grove not Darby Park anymore. Don't even expect a 3 star hotel service & facilities. No phone, no cable TV, missing pieces of here & there. End to end of unit are not maintained such as the air-conditioning, kitchenette & toilet. Fact, there's no maintenance department or room service, breakfast or in-house food. If you faced any problem, the current management couldn't promptly address the issue & will called a third-party contractor instead. Housekeeping is once weekly. In short, if your budget is above USD $150 then it's best you put-up at nearby service apartment that offer much more but at the similar rate. You have been warned!

              Reviewed April 28, 2019
              3.2
              David from Australia
              Family with young children
              2 Bedroom Premier Suite
              Stayed 1 night in May 2019

              Terrible place! Avoid!”

              Requested and paid for 2 adjoining rooms, with sleeping accomodation for 2 adults and 4 children. On arrival found 2 double beds only. No staff available to query or rectify. Rooms very rundown and dirty. No soap in bathrooms. Beds saggy and uncomfortable. Agoda lists this hotel as 4 stars which is total misrepresentation. Will be requesting a refund.

              Reviewed May 13, 2019
              8.8
              Excellent
              Ezza
              Couple
              1 Bedroom Deluxe Suite
              Stayed 9 nights in March 2019

              Happy to be at Orange Grove ”

              Special thanks to John, for his great customer service. Understand that the building is old and several nights we could smell bad odour coming from the toilet. We were upgraded to another room for 2 nights. Other than that, location is great and the rooms are comfortable and big. Definitely value for money, especially for Long stays.

              Reviewed April 09, 2019
              10.0
              Exceptional
              Elson from Singapore
              Solo traveler
              1 Bedroom Deluxe Suite
              Stayed 6 nights in July 2018

              Fantastic service suite”

              Overall my stay was comfy and it felt like being at home in my stay duration. Cooking utensils and stove was not bad. Bed was nice. The draw back was that the sofa has bugs in it. I got bitten after sitting on it. The rest overall satisfactory.

              Reviewed July 17, 2018
              5.6
              tasneem from Pakistan
              Couple
              1 Bedroom Deluxe Suite
              Stayed 4 nights in May 2019

              Above average”

              Dated. No cleaning service offered. Old

              Reviewed May 19, 2019
              9.2
              Exceptional
              Nuntachaporn from Thailand
              Family with teens
              2 Bedroom Deluxe Tower Suite
              Stayed 3 nights in May 2019

              Good location and comfortable room for family.”

              Its location is in walking distance to Orchard Rd. Room size is big and very comfortable for family.

              Reviewed May 13, 2019
              8.8
              Excellent
              NIZAR from India
              Family with teens
              2 Bedroom Deluxe Tower Suite
              Stayed 3 nights in April 2019

              Excellent”

              Calm and quite place..just walking distance to the posh Orchard road.

              Reviewed April 15, 2019
              8.3
              Excellent
              David from Australia
              Group
              2 Bedroom Deluxe Tower Suite
              Stayed 7 nights in September 2015

              Love this place”

              Location, facilities Room size

              These apartments are spacious and well appointed for the price. Is in a great spot just around the corner from orchard road. Once I found this place we have stayed here every year, its the very good value for money. Highly recommend

              Reviewed October 19, 2015
              8.3
              Excellent
              Joshua from Malaysia
              Business traveler
              1 Bedroom Deluxe Suite
              Stayed 3 nights in March 2015

              A hotel that feels like home near Orchard Rd”

              Location, large rooms, value for money

              Got a good rate via agoda, if you in Singapore for a longer than usual stay this hotel is perfect in terms of location and its studio size makes it great if you brought your family along. Good wifi, adequate facilities - gym, tennis court and pool.... Simple but good continental breakfast.

              Reviewed March 28, 2015
              8.0
              Excellent
              SAILAM from Malaysia
              Business traveler
              1 Bedroom Deluxe Suite
              Stayed 5 nights in June 2013

              The hotel area surrounding is quiet.”

              The free car park, kicthen facilities, living ares

              As summary very relaxing stay and away from crowded people. Suitable for relaxing after work. Disadvantages of this hotel are mineral water not replenish on daily basis, wifi signal not strong enough inside room, room very clean but old furniture.

              Reviewed June 19, 2013
              6.4
              Good
              stephen
              Family with young children
              2 Bedroom Deluxe Tower Suite
              Stayed 12 nights in April 2019

              great locality but........”

              staff were great but they were confused about payment offered me paypal, cash or livewire and still demanded payment on 4 separate times . why not credit card as the rest of the world does? Black hair everywhere we are blondes and red hair persons? cleaning wasnt done after previous guests as no toilet paper rubbish bins full smelly and overflowing we stayed 12 days and our room was cleaned once only but the locality was awesome truly awesome but we wont be back there we will stay next door at the treetops or shangrila. for four people we were given 1 soap etc to share..... 2 coffee , teabags and sugar for 4 ? unserviced apartments is more like it and this is my first negative comment anywhere

              Reviewed April 22, 2019
              6.8
              Good
              Amber
              Family with teens
              2 Bedroom Premier Suite
              Stayed 3 nights in April 2019

              Hit or miss”

              Our Air Con was broken and never fixed in the three nights 4 days we were there. Also, there was lack of communication regarding it. We got a 2 bedroom connected room, one was nice and updated and the other connected room was outdated, old, and dusty (the one with the broken AC), not to mention the bathroom had a sewage smell. So you may want to ask if you’re getting an older room or newer one. In the time we were here, there was never housekeeping. The guy that worked at night was more courteous and the guy that worked during the day was very unwilling to help or answer question. It wasn’t a horrible stay, but service definitely isn’t their strength. That’s why I said it’s a hit or miss. Great location and looks good on the outside for sure.

              Reviewed April 21, 2019
              2.0
              Celestine from Singapore
              Solo traveler
              1 Bedroom Deluxe Suite
              Stayed 6 nights in June 2018

              Horrible ”

              Since their policy is so strict and I can’t get a refund when it’s so bad that I just want to leave after the first night, I’ll just have to make it known for others. At first the room looks fine and clean. Just tired looking. Then, shocks came one after another. Apparently, there’s no amenities. I called front desk to inquiry and was told the place does not provide toothbrush, no toothpaste, no facial tissue (only toilet paper provided), no bedroom slippers, no bathrobe, only One small bottle of shower gel and shampoo one time complimentary per stay. So, had to get driver to drive all the way out to get. The nearest supermarket was pretty far even by car. Oh and they don’t tell you all these at one shot. They slowly reveal all these missing items/services only when I ask and I had to make a few trips out. I mean who would have expected this? I travel globally all the time and this has never happened to me. Then, I started seeing bugs. Real big ants crawling around the kitchen and bathroom. The most unacceptable was when it was finally time for bed. Bedsheet had hair under the cover. Bedsheet had dusts, like someone had been using an eraser on the bed. And while I was laying there, a black bug actually crawled out of the sheets towards my shoulder! Instant reaction was to kill it but I started getting paranoid. Hence I couldn’t sleep for the rest of the night, and I had 5more nights to go, not able to get refund and change hotel. I’m still on my first night, it’s 4am, and I’m itching all over just from lying on the bed (I had a full bath and shower from head to toe before going to bed). No housekeeping over the weekend too. This practice is not usual across Asia, be it hotel or serviced apartments. There probably is a reason why they “force” you to book a min of 5 nights. So you can’t get a refund and switch accommodation.

              Reviewed June 23, 2018
              4.4
              Anne
              Family with teens
              2 Bedroom Deluxe Tower Suite
              Stayed 4 nights in April 2019

              The room smells bad, sofas is wet,the floor is wet too,bath tub dirty and cracked. ”

              In bathroom no toilet tissue.

              Reviewed April 29, 2019
              8.4
              Excellent
              Shakhawat from Bangladesh
              Family with teens
              1 Bedroom Deluxe Suite
              Stayed 7 nights in March 2018

              Old hotel Good location ”

              The hotel is old. Except the lobby area, the hotel needs renovation. Rooms are ok, air condition temperature fluctuates and can't close the bathroom door properly. Hotel staffs are friendly and has complementary breakfast.

              Reviewed April 05, 2018
              8.4
              Excellent
              Shakhawat from Bangladesh
              Family with young children
              1 Bedroom Deluxe Suite
              Stayed 7 nights in March 2018

              Peaceful location in the most popular area”

              The location of this service apartment is very nice. It's in a peaceful residential area, but just 8 minutes walking distance to famous Orchard road. There is complementary breakfast (except Saturday Sunday), which is a bonus. Room amenities are abit old fashioned & needs major update & renovation. Hotel is clean & staffs are friendly.

              Reviewed April 05, 2018
              9.2
              Exceptional
              Gillian from Australia
              Family with young children
              2 Bedroom Premier Suite
              Stayed 3 nights in January 2018

              Excellent despite a few initial hiccoughs”

              Arrived 6am having booked accommodation from the previous day to ensure we could go straight in to our room after 12h flight with 3 and 5y old. Met by security guard who was very helpful and he checked us in/showed us to our room. Unfortunately at the room he noted the aircon wasn’t working, and was unable to move us - BUT he did tell us we could complimentary breakfast started at 6.30 and there would be someone in at reception to help at 7 despite it saying 8.30 in the room info which was really helpful. Sure enough reception arrived at 7 and they provided us with an alternative suite to sleep in whilst the aircon was fixed and by the time we rose from our slumber it was fixed and we returned to our intial Suite. All in all very helpful, very clean, good location and able to solve problems as they arose.

              Reviewed January 06, 2018
              4.8
              JOHAN from Indonesia
              Business traveler
              1 Bedroom Deluxe Suite
              Stayed 3 nights in March 2017

              Poor service apartment and unclean.. :(”

              I arrived in the morning around 10am, but I understand it's a bit early for check in. So I left my luggage at the concierge. I came back after work at around 10pm to check in. The main entrance door is closed, so I need to find the security guys to open the door for me. He is apparently the only person around, and did the check-in for me! No front office personnel. I got my room key, and went inside the room. My first impression on the apartment unit is gloomy, dusty floor, a bit of smell. Anyway, I just drop my stuffs and opened my laptop. Not long after that, the guest next door was doing some cooking (at around 10.45pm at night), and the smell was really really strong and I can smell it in my bedroom. The smell either traveled from the air conditioning installation, the front door and through the connecting door in my bedroom. I called the operator, but the phone did not work! Tried many times, and no one picked up! I booked another hotel that night, and I checked out early in the morning, and forgo the subsequent 2 nights (cos I booked for 3 nights already). Such a pity, and unfortunate to find such service apartment in a very premium location (near to Orchard road, and in between Shangri-La Hotel and Shangri-La Apartment). Time to upgrade and not to get another disappointed customers.

              Reviewed April 01, 2017
              12345
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              Orange Grove Service Apartment by ST Residences
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              • Very good location
              • Orchard Road
              • Orchard MRT Station is within 0.89 km