Orchard Hotel Singapore
Orchard Hotel Singapore
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"Very comfy rooms, excellent customer service"

Shahril

|

May 11, 2018

Deluxe - Guestroom Orchard Hotel Singapore
Deluxe - Guestroom
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Lobby Orchard Hotel Singapore
Lobby
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Swimming pool [outdoor] Orchard Hotel Singapore
Swimming pool [outdoor]
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Fitness center Orchard Hotel Singapore
Fitness center
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See map Orchard Hotel Singapore
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Excellent
Location
8.5
See all 46 photos Orchard Hotel Singapore
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What guests are saying:
Good Location , value for money early check -in at no extra cost
Lorena from Malaysia
Solo traveler
Went there for birthday celebration for my husband. Wrote under remarks that it was for my husband birthday and they delivered a whole cake to the room. Liked their breakfast and service. Affordable price too.
Jia from Singapore
Couple
nice location nice services I like it
lanlan from Singapore
Business traveler
The hotel is very close to the shops and restaurant. Swimming pool is clean. Break fast is good.
Thi from Vietnam
Family with young children
Very helpful staff , great room . Super location . Highly recommended .
Hans-dieter from Australia
Couple
The kids had fun. They love the pool and the bathtub. Will probably revisit in future.. Customer service not very friendly though.
Coreen
Family with young children
All is good .. service is good,clean and comfortable
Heri from Australia
Family with young children
Our stay was amazing! The only thing I didn’t like was that I couldn’t use the pool because it was raining but as they can’t control the weather I really can’t fault this hotel. Fabulous
Charlotte from United Kingdom
Couple
Great Location and good value for money.
QUOC from Vietnam
Family with young children
Pros close to MRT- Orchard Rd, 24 hour front desk. Con- seems to be more orientated towards business travellers and large groups Pros Rooms clean and suitable for purpose. Cost of buffet reasonable Plenty of taxis available. Hotel happy to assist travelers requests
debbie from Australia
Solo traveler

Orchard Hotel Singapore

Excellent location
- Inside city center
- What's nearby?
Very good
From 5978 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.0
Recommended by 87% of guests
Value for money7.5
Location rating8.5
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport18.8 km
  • 510 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 18 times since yesterday | 39 travelers are looking at this property right now
Signature Suite Room
Signature Suite Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
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Premium Club King
Premium Club King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
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Deluxe
Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Signature Premier King Room
Signature Premier King Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Premier
Premier
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Premier Club Room
Premier Club Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Signature Deluxe
Signature Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
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Premier Twin
Premier Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Have a question for Orchard Hotel Singapore?

What people love about the property

  • "The rooms are clean, staff are very polite and helpful."

    Tien J.

    |

    March 16, 2018

  • "Good location and good value"

    Christoper B.

    |

    February 26, 2018

  • "Nice and clean room with a good bed."

    Henning

    |

    February 25, 2018

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More about Orchard Hotel Singapore

More about Orchard Hotel Singapore

"Good service good location"

Chun K.

|

March 23, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Tony Roma's
60 m American, Barbecue, Soups
Jamboree Bar & Cafe
80 m American, Grill
Black Angus Steakhouse
130 m American, Bar, Steakhouse
Asian cuisine
Asian cuisine
Poolside Snack Bar
30 m Asian, Singaporean
Noodles
60 m Asian, Chinese
Orchard Cafe
60 m Asian, Chinese, Japanese
Chinese cuisine
Chinese cuisine
The Magic of Chongqing Hot Pot
130 m Chinese
Kam Boat Chinese Cuisine
140 m Chinese
The 2nd Floor
380 m Chinese

What they offer

"Convenient location, clean room and friendly staff."

Regina

|

April 12, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (5978)Booking.com Reviews (3222)
7.9
/
10
Cleanliness8.0
Facilities7.8
Location8.5
Room comfort and quality7.8
Service7.9
Value for money7.5
Provided by verified guests of Agoda
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All guests (5978)
All room types
Showing 4829 verified guest comments
12345
8.0
Excellent
Jennifer from Australia
Group
Premium Club King
Stayed 2 nights in November 2018
Fabulous boutique hotel”
From the moment we arrived Ika and her team could not do enough to make our stay memorable. Breakfast was first class, lots of variety and very fresh. The dining room staff were friendly, helpful and did a great job. Bedding and pillows were clean, comfortable and top quality. The shower was to die for. Would definately recommend this hotel.
Reviewed November 14, 2018
7.6
Very good
Gevin from Indonesia
Couple
Deluxe
Stayed 4 nights in November 2018
Room”
They have small room.
Reviewed November 14, 2018
5.2
Quoc from Australia
Family with young children
Premier
Stayed 4 nights in November 2018
Above average”
This is a old hotel with the amount of money we payed, it not Worth the money. We could get a better deal with that. No assistance with luggages When we have Three children. But one good thing I must add is that I had left a very expensive ring in the bathroom, come back around 8hrs later and still there. Also this is after they had cleaned our room as well.
Reviewed November 13, 2018
4.4
Lin from Singapore
Family with young children
Signature Premier King Room
Stayed 1 night in November 2018
Frontline service can be improved”
During check in, we were not informed on the wifi password, where to take the lift as there were 2 wings in the hotel and the breakfast venue for the next morning. During check out, the staff also did not void our credit card deposit till we requested. Service was always in a rush as there are high volume of tourists residing.
Reviewed November 12, 2018
5.2
Jumiati from United States
Couple
Deluxe
Stayed 2 nights in November 2018
Very mediocre ”
We going to look for better hotel
Reviewed November 12, 2018
10.0
Exceptional
JUNLYN from Philippines
Group
Deluxe
Stayed 3 nights in November 2018
fell @ home”
thanks to Ms Joan, for the warm welcome, friendly staff and great food, breakfast buffet so good, great location, walking distance in all big shopping malls, definitely will come back
Reviewed November 06, 2018
8.8
Excellent
Andreas from Malaysia
Solo traveler
Deluxe
Stayed 3 nights in November 2018
They forgot to mention the renovation”
there is major renovation at the ground floor. (bar is gone) and they are hacking and drilling all day.. i was on the 4th floor and woke up for it.🙄
Reviewed November 06, 2018
5.6
Cynthia from Singapore
Couple
Deluxe
Stayed 1 night in October 2018
Disappointing 5 stay hotel stay”
This hotel is to be rate as 3&half star the most. The service standard is not there, check in a faulty room , we requested change of room. Reception inform us they will deliver key card to us, waited a hour for it to be deliver... it is slow & Service Crew at cafe is terrible. Chef at live station is chatting with colleagues in front of guest non stop... The wallpaper in the room is dirty only the bed is decent.
Reviewed October 29, 2018
8.4
Excellent
Kenneth from Philippines
Business traveler
Club Room Premier
Stayed 3 nights in October 2018
Great Location”
I have stayed here several times and is a great location. Service is good. They are currently under renovation so there are some construction related issues but these are minimal and I look forward to visiting in the future to see the new and improved areas.
Reviewed October 29, 2018
9.2
Exceptional
Cynthia from Singapore
Couple
Deluxe
Stayed 1 night in October 2018
Exceptional”
Customer service at front desk is kinda blur. The check-in process was not seamless at all.
Reviewed October 29, 2018
9.6
Exceptional
aaron from Australia
Family with young children
Signature Suite Room
Stayed 3 nights in October 2018
Exceptional”
We stayed here on our last 3 nights of our holiday. Was a very comfortable hotel. We were in the Orchard wing. older wing. The other wing Claymore wing is newer and houses the pool and club lounge. Just next to reception is an escalator that goes up 1 level and connects to a mall with all sorts of shops. Subway. Cold storage. Watsons etc. Very handy. The hotel is under renovation at moment. was noisy around the reception area. But did say it will be finished in November. Nice flash cosy hotel. We had a signature suite 65sqm. Would stay again for sure.
Reviewed October 28, 2018
10.0
Exceptional
Regina from Singapore
Business traveler
Deluxe
Stayed 4 nights in October 2018
Orchard Hotel Singapore”
Value for money, convenient location and great staff and service.
Reviewed October 26, 2018
10.0
Exceptional
Regina from Singapore
Business traveler
Deluxe
Stayed 4 nights in October 2018
Orchard Hotel Singapore”
Value for money, convenient location and great staff and service.
Reviewed October 26, 2018
5.6
La from Singapore
Family with teens
Premier
Stayed 2 nights in October 2018
Staff that served us happened to be unkind and not filling any requests.”
The room is full of dust.
Reviewed October 23, 2018
8.8
Excellent
Son from Malaysia
Business traveler
Single
Stayed 3 nights in October 2018
Strategic located in Orchard”
Pros Location -walking distance to shoppings, eateries and nite entertainment Cons Room 1818. Disturbance in electricity, went out a few times by itself during the nite. Electrician came and fixed but still happened. Suspect it was haunted. Cahnged room next day and stay was peaceful. Nothing stands out.
Reviewed October 21, 2018
8.0
Excellent
Mark from Australia
Couple
Premium Club King
Stayed 2 nights in October 2018
OK but noisy”
Location was OK with a bus stop out the front, room was good but being next to the elevators was very noisy all night.
Reviewed October 20, 2018
7.2
Very good
Chewei from Taiwan
Family with teens
Deluxe Twin
Stayed 4 nights in October 2018
Nice service, good location”
Take around 10 mins by walking from Orchard station. There is one bus station near the hotel, 2-3 mins walking from hotel; it heads to Changi airport and Santosa, very convenient.
Reviewed October 19, 2018
6.0
yang from China
Business traveler
Deluxe
Stayed 2 nights in October 2018
not valuable for 5 star”
very old hotel. A little wet in room. Disappointed. 5 star seems not reasonable.
Reviewed October 17, 2018
7.2
Very good
Vikram from India
Family with young children
Deluxe Twin
Stayed 3 nights in October 2018
Very good”
The hotel is situated on the famous Orchard Road. A little away from the crowded street, it is connected to all the amenities required when on a holiday.
Reviewed October 15, 2018
7.2
Very good
BOON from Malaysia
Couple
Deluxe
Stayed 2 nights in July 2018
Hotel Renovation work on going”
The experience was ok except that the hotel lobby area was under renovation and due to large groups of guest, the place looked a bit messy
Reviewed October 14, 2018
12345
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