This property is in high demand!
6 travelers have booked today.
Orchard Hotel Singapore
442 Orchard Road , Orchard, Singapore, Singapore, 238879 - See map
In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
SG Clean
SG Clean denotes businesses that adhere to high standards of public hygiene.
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Fitness center
Swimming pool [outdoor]
Room service [24-hour]
BEST SERVICES EVERRR!!!”
Me and my husband stayed at Orchard Hotel Singapore because it was near our wedding venue. From the moment we arrived they were very welcoming. They helped us with our luggages and garment bags containing our wedding outfits. The front desk guy was also very helpful and friendly. Parking was easy they even let us parked at the VIP spot so it was easier for us to get off the car for outfit changing during our wedding day. They gave us a complimentary cake congratulating us for our wedding, it was very thoughtful and nice of them! I couldn’t thank them enough for the amazing services provided. Sadly, I didn’t get the names of the people involved in making our stay very pleasant. As for the room, it was much spacious than i thought it would be. The bed was a king size bed too. The bathroom lighting was amazing!! Great lighting, huge mirror and really clean. I would definitely come again and would recommend everyone to come and stay here ☺️
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Dear Umairah, Thank you for choosing to stay with us at the Orchard Hotel on your wedding day. We are extremely pleased to hear that you have a wonderful and memorable stay. Our team members are here to make your stay more special and I am glad they did it. Meanwhile, we certainly look forward to welcoming you back for future anniversaries and staycations. Warmest regards, Quam Kponton, Front Office manager
Excellent location and service. Am delighted with all their staff and an excellent breakfast.”
My 3 criteria while selecting a hotel are Location, service and room size. All the three was truly superb. From the checkin staff to their concierge as well as their charming door man who always helped me for the taxis. The breakfast staff is so efficient and friendly lady who was making our eggs. She was so fun. Location is great as you have restaurants and convenient store less then 2 minutes away on foot and are just 5 minutes away from IOn Orchard mall and wheel lock place malls. Room size is just right for 2 people. I stayed at 1304 and it is so close to the elevator yet so private and quiet. All in All just a great hotel.
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Dear Poonam, Thank you very much for your fantastic review rating. We are incredibly pleased that we have met your expectations in relation to your three criteria. It is indeed our pleasure that you had liked our location and facilities and services. It will be our pleasure to look forward to welcome you again, when your travels bring yo to Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive
MUST TRY!!!”
My husband and I decided to just celebrate my birthday to this hotel. Im so happy that i choose the correct one😊 We had a wonderful time and great experience. From the time we reached the hotel the staffs are helpful to carry our things, receptionist was friendly and even greeted me a happy birthday. Fast and easy check-in. Were so amazed with our room. Huge, clean and very comfy bed. The designed of the room is also excellent. The bathtub is so huge. I like the toilet and they also send me a one whole cake with greetings card (so sweet)😊. Buffet got variety of choices and tasty! I definitely come back to this hotel and recommend it to my friends!👍🏻👍🏻👍🏻 LoveBirds❤️ Singapore
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Dear Ms Jonalyn, Thank you very much for awesome review rating for the Orchard Hotel Singapore. It was our privilege that you had chosen to spend your birthday with us. We strive to offer our guests the utmost in genuine care and comfort. It was certainly our pleasure that we were able to ensure you had a memorable stay experience. Your kind recommendation is much appreciated. And, we look forward to more opportunities to welcome you again to celebrate many more birthdays. Warm Regards Delilah Hamid Senior Guest Services Executive
Affordable and clean hotel”
The manager Chooi Yen was very friendly upon check out. The bellman was very friendly too. All the staff there was friendly and helpful. Overall we had a great fun there. The pool was nice too. And the service there was super good. It was my husband birthday and i requested for a surprise for him, the management smsend a piece of cake with a card wishing happy birthday and signature from all the staff there. The cake was delicious and thank u for the service .
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Dear Muhamad, Thank you for taking the time to share with us your wonderful stay at Orchard Hotel Singapore. We are extremely pleased to hear that you had enjoyed your stay with us. Your feedback for Ms Chooi Yen's excellent services will be shared with her and it will definitely motivate her further during this pandemic. Meanwhile, we certainly look forward to welcoming you back for future anniversaries and staycations. Warm Regards, Quam Kponton, Front Office Manager
Exceptional”
Nice and clean. Chrck-in staff, Amanda, was very helpful and informative. Call centre, Nora (can't accually remember), was very fast in informing Engineering staff to attend to bathroom issue. Engineering staff whom attended to us was efficient and issue was rectified immediately. As we required halal food, breakfast was amazing. The gentleman whom attended to us at breakfast was attentive on his surroundings and always making himself available to his guests. Overall, a hotel that a MUST to stay in. 5 star to all the staffs, remarkable and positive attitude.
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Dear Junaidi, Thank you for your excellent review following your recent stay at the Orchard Hotel Singapore! We are incredibly pleased to hear that you had a wonderful stay with us. We are elated to hear that our staffs had made your stay enjoyable, providing the warm service we are known for. Your compliments for our staff from the different departments especially the mentioned, Amanda& Shahidah from call centre, are much appreciated. They will be thrilled when your compliments are shared with them. We look forward to more opportunities to have you as our guest again in the near future. Warmest Regards, Quam Kponton, Front Office Manager
Best Hotel ”
This is the best hotel we have stayed in. A bit more expensive than we would normally pay for but well worth it. Room was fantastic and bed comfy. Breakfast was amazing so much to choose from and all fresh and stocked up. There was a massive queue to get into the dining area on our first morning but it quickly went down and we were seated. Freshly cooked omelettes, machine to cook your eggs how you liked them, freshly made pancakes, curries, noodles, bacon, hash browns, scrambled and fried eggs, cheese, cold meat, fruit, cereal, juice coffee, tea and more. The pool is lovely too managed to have a swim and a relax around it on our last day. Hotel is on Orchard Road which is the main road in Singapore to shopping malls and restaurants. Taxi was very reasonable to airport and places to visit. Plus the MTR trains were not far to also travel on. Would definitely recommend this hotel
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My new favourite ”
I made a last minute booking as I had a bad experience with the other hotel in the Marina Bay Area. For the price that I was paying, I wasn’t expecting much at first but Orchard Hotel surprised me in many ways. The staff service, cleanliness were excellent. It was close enough to the shopping but still offered a quiet respite which was what I was looking for. The toilet and bath were new and modern, the beds and pillows were very comfortable. Even my son who was a fussy sleeper had zero complaints! Thanks again for saving my stay cay!
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Dear Mei, Thank you for your excellent rating of The Orchard Hotel Singapore. We are delighted that you had an overall pleasant and comfortable stay. Your compliment for the staff is indeed rewarding and motivating. We definitely look forward to welcoming you again, in the near future. Warm regards, Quam Kponton Front Office Manager
Awesome”
The staff are very welcoming and supportive. Located in the Orchard road but at the same time in a very quiet area. I could easily walk straight to the busy mall then enjoy a quiet evening time staying at the hotel after that. The facility is very modern. Everything is just technology even just a call for cleaning. And finally, they are SG Clean so I had no need to tell the immigration as this hotel already appeared in their green list :). P/S: Nice buffet and lovely discount from the manager, thank you!!
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Dear Becky, Thank you for your fantastic review of the Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and the buffet breakfast selection. It will be our pleasure to serve you again, when your travels bring you to Singapore. Best Regards, Director of Rooms Quam Kponton
Claymore Wing is Great”
I had a refurbished room in the Claymore Wing and it was clean, modern and of a reasonable size. The bathroom came with a long bath and a separate shower, which is rare nowadays. The bed was really comfortable and I the best sleep in months, sleeping for almost 15 (!) hours straight after check in. My keycard was deactivated and I got locked out after I returned from getting breakfast and I don't appreciate this. Other than this glitch, my stay was great.
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Dear Keith, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed staying with us. We look forward to more opportunities to welcome and serve you again. Warm regards, Quam Kponton Front Office Manager
Great people with great service”
Kudos to the staff for always assisting us in our requests and also to the cleaning staff..i was surprised when i got back that they didn’t just cleaned the room but also cleaned my kid’s milk bottles.. 🙂 this is one of the best hotels i’ve been in and it sure helped a lot that it’s right in Orchard street..will most likely book with them again..
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Dear Sheila, Thank you for your excellent review, following your recent stay at the Orchard Hotel Singapore. We are happy to hear that from your comment and we will be sharing this positive comment to our relevant department. We definitely look forward to welcoming you again, in the near future. Best Regards, Director of Rooms Quam Kponton
Lovely breakfast buffet and clean room”
We like staying here! The room is always clean (both times we stayed) and the breakfast buffet is always a big draw. Can’t emphasise how yummy their hash browns are! The room is also very spacious and comfortable. Only comment is that we wish a comb was available amongst the toiletries provided, but luckily we had one of our own on hand. Thanks for the great stay!
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Dear Weiyu, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay with us again . It is indeed our pleasure that you have liked our room, breakfast and services. We would like to assure you that we are making the best arrangements to ensure the your stay will be smooth and combs are available as well. We look forward to more opportunities to welcome you again in the near future. Warm Regards, Quam Kponton Rooms Division Manager
Good location and friendly staff”
I was there on the Christmas week.. As soon as I stepped into the hotel, it was a breeze to enter with temperature checking in at the entrance and the check in counter staff was friendly and helpful. The whole check in process was a breeze. Since it is Christmas period, the hotel was decorated beautifully and it is just a walk down to main Orchard Road to see all the Christmas Lightings and Decor of every shopping centres. The staffs at the cafe and restaurants were helpful by assisgning us to the seats for our hi-tea and breakfast. The staff attending to the swimming pool is also friendly and will walk to us informing its nearing to the 1h usage of the pool. Overall splendid.
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Dear Nor, Thank you for your excellent review following your recent stay at the Orchard Hotel Singapore. We are delighted that you had liked our location, facilities and services. We thank you for your recommendation and we certainly look forward to the pleasure of welcoming you again, in the near future. Kind Regards, Quam Kponton Front Office Manager
Great option for Singapore”
We really enjoyed our stay. Highlights included: 1. Omelette making robot at breakfast - and a great buffet 2. Easy access / good location overall 3. Good rooms, comfortable beds Downsides: 1. No view from the rooms - but to be fair we weren't there for the view 2. Breakfast was expensive if you didn't get it as part of the room deal 3. Rooms a little small - but this is Singapore.
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Definitely a yes!”
Had solo staycation on 9th Sept fr a night, the check in was v long, legit 1hr of waiting, the queue was long, but overall was good. I didn’t really go fr their facilities, I just stayed in my room basically, cleanliness fr both the room and toilet are great. Staffs were pretty friendly too, a girl staff whom I forgot her name kept apologising fr the long wait during check in. Worth the money. Definitely coming back again fr my future solo staycations!
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Dear Siti, Thank you very much for the excellent rating for Orchard Hotel Singapore. We sincerely apologies for the long waiting time during your check-in. We are indeed very concern with the points that you have highlighted to us. Please be assured that your valuable comments have been shared with our Department concern. We are delighted that you had liked our facilities. Your compliment for the girl staff is indeed rewarding and motivating. We look forward to more opportunities to welcome you again soon. Warm regards, Quam Kponton Front Office Manager
49th Staycation @Orchard Hotel”
The Signature Room is spacious, comfortable, clean and unique. The washroom is beautiful and the big bathtub is great for relaxing! I love dipping in the jacuzzi and the big pool! The food at the cafe is delicious. Many thanks to the friendly, warm and helpful staff of Orchard Hotel who made my stay there a comfortable and memorable one!
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Dear Angeline, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you had liked our facilities and services. Your compliment for the staff is indeed rewarding and motivating. We look forward to more opportunities to welcome you back. Warm Regards Quam Kponton, Front Office Manager
Totally valued to enjoy a 6 stars hotel”
The moment, i step into lobby, the 6 stars experiences began. The staffs were professional, the check was fast. the hotel room, totally awesome!!!! you have long sofa, a huge bed with many pillows . The shower room is a luxury, you have hand shower, rain shower , selection mode for hand shower to tune the water and the mini bath tub. I have zero complaints! I have 100% approved rating for this hotel. Room was well taste designed and look new! Unfortunately I didnt get to enjoy the breakfast package and meals in the hotel. thats is my only regret. but then I hope to be back again. I will highly recommend ORCHARD HOTEL. I will treat my parents a day or 2 .
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Dear Ronnie, Your fabulous review of the Orchard Hotel Singapore is very much appreciated. We are very glad to hear that the stay exceeded your expectations. We thank you for your strong recommendation and we look forward to your continuous patronage. Kind Regards, Quam Kponton Front Office Manager
Best staycation ”
I booked a premium room for my friend and i to celebrate our 3000 days of friendship, and the hotel staff notice our purpose of stay and send in a cake with a signed card from them! Very touched by that. Also we upgraded to premium club room with $80 because we dun want to wait till 3pm, and it was included with a afternoon tea, the afternoon tea is fine, but did not amaze me. However the breakfast in the morning is really amazing! I will literally go again just because of the breakfast! Good job !
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Dear 靖雯, We thank you for choosing to hold your special occasion at the Orchard Hotel Singapore. We are delighted that you had enjoyed our location and the buffet breakfast selection. Your rating and compliments for the buffet at the Cafe is much appreciated. We thank you for your strong recommendation and we hope to see you again for your future special occasion and staycations. Best Regards, Director of Rooms Quam Kponton
impressive customer service ”
didn’t inform any of the staff or either in booking that staycation was a birthday celebration but the staff was detailed enough when we check in and noticed it was my boyfriend birthday and delivered a cake to our room it’s really a surprise as we didn’t expect that… impressive customer services as not much hotel staff are so detailed or either with the initiative to offer a extra mile service to their customers… overall all staff are very friendly and helpful to the extent of even cleaner are also very polite, friendly and helpful… this the first hotel that seriously impressed me with their customer service. 👍
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Dear Oon, Thank you for your fantastic review for the Orchard Hotel Singapore. We are privileged to have you stay with us for your little boyfriend's birthday staycation. We are delighted that you had a pleasant and comfortable stay. Your compliment for the staff is indeed rewarding and motivating. Thank you again for taking the time to share your experience and we look forward to more opportunities to welcome you again in the near future. Warm regards, Quam Kponton Room Division Manager
Amazing Service”
I have been patronising the Hotel so often. Two particular staff from the Banquet, breakfast buffet counter i would like to comment on. One is the Chinese Lady and another one is a philipines guy who used to work in True Yoga fitness. Both of them are fantastic with customer service. I had a little trouble with the smoke smell in the room which was not settled for 2 hours by the front desk but eventually the Manager helped us with it as the staff told us to pack our stuffs, come down queue at the reception and go through it again. Thank god for the Tall male manager who helped us. We took down the names for complimenting the staff however I have misplaced the paper. thank you so much for the service.
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Dear Kalavathy, Thank you for your excellent review, following your recent stay at the Orchard Hotel Singapore. We are delighted that you had enjoyed your stay. We definitely look forward to welcoming you again, in the near future. Best Regards, Director of Rooms Quam Kponton
Great stay along world famous orchard rd”
I had a great stay at Or hard Hotel- they did a recent refurbishment and the hotel rooms are clean and comfortably sized above 350sq ft. The swimming pool is a decent size pool for leisure and the gym is good too. Around the hotel there are many dining establishments and there are many free delivery for free too.
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Dear Carolyn, Thank you very much for your excellent review of The Orchard Hotel Singapore. We are delighted that you had enjoyed your stay. It will be our pleasure to look forward to welcoming you again, in the near future. Warm regards, Quam Kponton Room Division Manager