This property is in high demand!
Booked 172 times
490 meters to public transportation
Free Wi-Fi in all rooms!
Booked 172 times
|Value for money||7.6|
|Nearest airport||Singapore Changi Airport (SIN) - Singapore|
|Distance to airport||18.6 km|
"I was upgraded to a bigger room and staff (Dawn in particular) was very helpful."
October 6, 2018
"Excellent service and places"
December 29, 2018
"The hospitality is excellent."
December 31, 2018
"This is the best hotel we have stayed in."
January 11, 2019
Located on Singapore’s famous Orchard Road, this property offers contemporary style and comfort just five minutes from Ion Orchard, Forum Shopping Mall, and accessible to the Orchard MRT. Able to cater to even the most discerning guests, Orchard Hotel Singapore features 656 elegant, homey rooms that are secluded from the hustle and bustle of the city. Explore the nearby attractions which are just a short drive away, such as Dempsey Hill, Singapore Botanic Gardens, and Gleneagles Hospital. For the finest dining, visit the Hua Ting Restaurant, offering the best of Cantonese fare prepared by a master chef. Other on-site facilities for your comfort and convenience include a business center, meeting rooms, secretarial services, and disabled facilities are also available. Promising more than a good sleep, Orchard Hotel Singapore makes a wonderful trip for all.
"The rooms are clean, staff are very polite and helpful."
January 14, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Orchard Hotel Singapore
Show reviews that mention
Nice hotel in good area”
Great for business, hotel is well located for easy access to Orchard area. Staff are friendly and helpful. Only problem I had was the free mobile phone the hotel supplied in my room selection would not work - I brought it down to get fixed and they never returned it. This is not something I would have likely used very much, but it would have been handy and the lack of repair illustrated the lack of concern from the management towards guests amenities.
Signature floors at Orchard are beautiful. We had a great stay. The pool area is great. Our room was very clean. Asraf at reception was very friendly and helpful. The location is close to the centre.
I have stayed here more than 20 times and the hotel is clean and the staff are friendly. Breakfast is great and the location can't be beat. Many shops, malls, and rstaurants within walking distance and Orchard Towers is across the street. The gym is small but the outdoor pool is good. I'll be back for sure.
Super friendly staffs”
The staffs are super friendly. From the friendly bell captains at the entrance, the front desk who gave us free drinks at the bar because we had to wait for around an hour our room to be ready, the F&B Manager who assisted us to sit at the bar for breakfast so we did not have to wait in a long line, and he managed as well to give my kids cookies while waiting for their breakfast, to the very nice engineering guy who had to brought his screwdriver to help my son open his toys. We love your staffs! Keep up the good work!
Accommodative Staff and good location ”
The hotel location is very convenient and room is spacious. Buffet breakfast has wide and good selection for western and local food and definitely money worth. The staff at reception is very considerate to provide us with our requested room nearer to lift to accommodate my mum’s walking difficulty issue.
Great experience with my family. Great staffs, facilities, breakfast and number one is the location everything you need there! Cold Storage is just in the same building. Only problem was long wait in breakfast but it’s alright because everything else is great. Thanks to Nelson coz he made my son’s birthday staycation special.
Premiere room is spacious. Clean and recently updated room. Better if toilet has a bidet. Staff Ms. Tina manages the buffet breakfast well. Relished the assorted food with Eastern and Western cuisine. Friendly hotel staff. Fast Wifi, Best location- close to shopping malls. Will stay here again and recommend this hotel to friends.
Worth for Money”
Nice stay at this hotel. Specially the morning breakfast and pool (kids friendly) was great. Breakfast has many asian options. But they charge for kids over 6 year of age. Have to walk a bit to reach MRT. But on Orchard road so can take a nice walk around in the night.
Orchard Hotel Stay ”
Stayed here for four nights in the suite which was adequate for our needs and even accommodated my daughter . Came with access to the executive lounge which was great with very accommodating staff. Only downside was that the lounge was in the other wing so down 17 floors and then up another 17 floors but worth it. Location was great at the top of orchard road with a number of restaurants in the area and attached to a very small mall with an excellent supermarket.
A Wonderful Experience”
I am a returning customer and will definitely return again. Orchard Hotel Singapore has been consistent in the service provided. The room is spacious and the hotel is located in a central location. Highly recommended!
Outstanding food, comfortable rooms, great location”
When we realised the bed space wasn’t enough for our family, the staff quickly helped provide an extra bed for our room. Staff were super friendly with our 2yo and made sure we had a good time. Breakfast buffet was very tasty.
Although got an upgrade of 4 rooms but, upon arriving around 6pm, rooms are not ready yet for occupancy as cleaning isn’t done yet. Maybe other guests are extending their staying time so as to enjoy. All in all, it’s an amazing experienced especially to my 20+ colleagues who are all first timers to travel abroad and much more Singapore.😊👍
We really enjoyed our stay at The Orchard. Great breakfast and service. We were travelling with two small children who take a nap during daytime and there were some noise from construction on the higher floors that disturbed us. We told the staff and emediately they got us another room in the other wing. Thank you so much!
Car park is terrible & breakfast Q is bad. ”
Check in was long & slow. Staff seems to require to click lots of stuff on the screen. Car park driveways are terribly narrow and confusing. Breakfast long Q, seems a daily occurrence. Otherwise all are quite good.
Good location ”
Value for money, I got signature room because of Agoda’s discount and promo. Good location. Easy to find, near halte bus, cafe and orchard road. Room is clean, big room, but at noon until dawn there is noise (probably from repair activity beside our room) so we couldnt had good rest. staff are friendly and food is ok. You should go to restaurant early for breakfast if you wont have long queu
Orchard Hotel is conveniently located on Orchard Road and is a wwalking distance away from the MRT, shopping complexes, Food & beverage outlets, etc. The hotel could do with some upgrading but other than that it is perfect for holidaying customers like us. Rooms are clean and spacious, staff could be friendlier though.
Everything is fine except the car park”
The design of the car park is ridiculous from the sharp turn into the entrance to every 90deg turn inside the car park. At B3 I cant even make a right turn to B2 because of the narrow drive way and need to reverse and make further adjustments in order to inch my way round the 90deg turn like the rest of the motorists. To make things worst the lift broke down and we had to walk up 3 floors & zig zag our way to get to the hotel lobby. Bad 1st experience at the hotel.
This is the first time we have to Q for breakfast at 5 stars hotel and every morning you can see the Q are there. The captain told us we should come early for breakfast instead of 9.15 am. I'm not sure her early is it 6.30 am while breakfast just serve. I still voted for 4 stars for staffs coz of the FL very helpful and friendly.
Excellent customer care throughout ! ”
Chef Hairi was so meticulous with his care to cater for my wife and daughter’s specific food allergies . I honestly will not forget this ! All the staff were fantastic ! Will definitely stay again !