Orchard Hotel Singapore
 Orchard Hotel Singapore
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Lobby Orchard Hotel Singapore
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7.9
Very good
19.6% this month
/10
(7096 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Muddy Murphy’s60 m
  • Wisma Atria Shopping Mall60 m
  • 3-Monkeys70 m
  • Gold Dust80 m
  • Delfi Orchard80 m
  • Downunder Bar90 m
  • Ipanema World Music Bar90 m
  • Toys 'R' Us130 m
  • Bookaburra140 m
  • Palais Renaissance150 m
  • Newly renovated
    Free Wi-Fi

    Orchard Hotel Singapore

    442 Orchard Road , Orchard, Singapore, Singapore, 238879 - See map
    "Connected to a mall with restaurants and a convenience store."
    JENNILYN - January 14, 2019
    Exceptional reputation
    Recommended by 86% of guests
    Excellent cleanliness
    8.1 rating for cleanliness
    • 490 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 172 times

    Property ranking|Compared to 1,311 Singapore properties
    See all rankings
    Room comfort score
    7.8/10
    Room size
    36 sqm.
    Location score
    8.5/10
    Review score - United States
    8.0/10
    Better than
    90
    %
    of Singapore properties
    Bigger than
    90
    %
    of Singapore properties
    Better than
    86
    %
    of Singapore properties
    Better than
    86
    %
    of Singapore properties
    Value for money7.6
    Location rating8.5
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.6 km

    Rooms available at Orchard Hotel Singapore

    7.8
    Very good
    Room comfort & quality
    Signature Suite Room
    Signature Suite Room
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium Club King
    Premium Club King
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 105 m²/1130 ft²
    • City view
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Signature Premier King Room
    Signature Premier King Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Premier Club Twin Room
    Premier Club Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Signature Deluxe
    Signature Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Premier Family Room
    Premier Family Room
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Grand Deluxe Queen
    Grand Deluxe Queen
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices

    What people love about Orchard Hotel Singapore

    • 7.2
      Very good
      Staff 

      "I was upgraded to a bigger room and staff (Dawn in particular) was very helpful."

      Evelyn

      |

      October 6, 2018

    • 10.0
      Exceptional

      "Excellent service and places"

      ARFIYANSYAH

      |

      December 29, 2018

    • 8.8
      Excellent
      Staff 

      "The hospitality is excellent."

      sugih

      |

      December 31, 2018

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    More about Orchard Hotel Singapore

    More about Orchard Hotel Singapore

    10.0
    Exceptional

    "This is the best hotel we have stayed in."

    Janet

    |

    January 11, 2019

    An overview

    Show less

    What they offer

    9.2
    Exceptional
    Staff 

    "The rooms are clean, staff are very polite and helpful."

    ngai H.

    |

    January 14, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Tony Roma's
    60 m American, Barbecue, Soups
    Jamboree Bar & Cafe
    80 m American, Grill
    Black Angus Steakhouse
    130 m American, Bar, Steakhouse
    Asian cuisine
    Asian cuisine
    Poolside Snack Bar
    30 m Asian, Singaporean
    Noodles
    60 m Asian, Chinese
    Orchard Cafe
    60 m Asian, Chinese, Japanese
    Chinese cuisine
    Chinese cuisine
    The Magic of Chongqing Hot Pot
    130 m Chinese
    Kam Boat Chinese Cuisine
    140 m Chinese
    The 2nd Floor
    380 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Orchard Hotel Singapore from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7096)Booking.com Reviews (2674)
    7.9
    /
    10
    Very good
    19.6% this month
    Cleanliness8.1
    Facilities7.9
    Location8.5
    Room comfort and quality7.8
    Service7.9
    Value for money7.6
    Rating
    9+ Exceptional (1094)
    8-9 Excellent (1110)
    7-8 Very Good (1609)
    6-7 Good (682)
    <6 Below Expectation (726)
    Time of the year
    Mar - May (1094)
    Jun - Aug (1405)
    Sep - Nov (1137)
    Dec - Feb (1585)
    All guests (7096)
    All room types
    All languages

    Show reviews that mention 

    Showing 5221 verified guest comments
    12345
    8.8
    Excellent
    James from Indonesia
    Business traveler
    Grand Deluxe Queen
    Stayed 2 nights in June 2019

    Nice hotel in good area”

    Great for business, hotel is well located for easy access to Orchard area. Staff are friendly and helpful. Only problem I had was the free mobile phone the hotel supplied in my room selection would not work - I brought it down to get fixed and they never returned it. This is not something I would have likely used very much, but it would have been handy and the lack of repair illustrated the lack of concern from the management towards guests amenities.

    Reviewed July 22, 2019
    9.2
    Exceptional
    Jovanna from Australia
    Couple
    Grand Deluxe Queen
    Stayed 4 nights in July 2019

    Exceptional”

    Signature floors at Orchard are beautiful. We had a great stay. The pool area is great. Our room was very clean. Asraf at reception was very friendly and helpful. The location is close to the centre.

    Reviewed July 24, 2019
    9.2
    Exceptional
    Scott from Thailand
    Solo traveler
    Premier
    Stayed 1 night in February 2019

    Always good”

    I have stayed here more than 20 times and the hotel is clean and the staff are friendly. Breakfast is great and the location can't be beat. Many shops, malls, and rstaurants within walking distance and Orchard Towers is across the street. The gym is small but the outdoor pool is good. I'll be back for sure.

    Reviewed July 17, 2019
    8.0
    Excellent
    Brenda from Indonesia
    Family with young children
    Grand Deluxe Queen
    Stayed 3 nights in July 2019

    Super friendly staffs”

    The staffs are super friendly. From the friendly bell captains at the entrance, the front desk who gave us free drinks at the bar because we had to wait for around an hour our room to be ready, the F&B Manager who assisted us to sit at the bar for breakfast so we did not have to wait in a long line, and he managed as well to give my kids cookies while waiting for their breakfast, to the very nice engineering guy who had to brought his screwdriver to help my son open his toys. We love your staffs! Keep up the good work!

    Reviewed July 15, 2019
    9.2
    Exceptional
    PENELOPE from Malaysia
    Family with young children
    Premier Twin
    Stayed 3 nights in July 2019

    Accommodative Staff and good location ”

    The hotel location is very convenient and room is spacious. Buffet breakfast has wide and good selection for western and local food and definitely money worth. The staff at reception is very considerate to provide us with our requested room nearer to lift to accommodate my mum’s walking difficulty issue.

    Reviewed July 23, 2019
    9.2
    Exceptional
    mary from Singapore
    Family with young children
    Grand Deluxe Twin
    Stayed 1 night in July 2019

    Great Location”

    Great experience with my family. Great staffs, facilities, breakfast and number one is the location everything you need there! Cold Storage is just in the same building. Only problem was long wait in breakfast but it’s alright because everything else is great. Thanks to Nelson coz he made my son’s birthday staycation special.

    Reviewed July 09, 2019
    8.8
    Excellent
    Rowena from Philippines
    Family with teens
    Stayed 4 nights in June 2019

    Excellent location”

    Premiere room is spacious. Clean and recently updated room. Better if toilet has a bidet. Staff Ms. Tina manages the buffet breakfast well. Relished the assorted food with Eastern and Western cuisine. Friendly hotel staff. Fast Wifi, Best location- close to shopping malls. Will stay here again and recommend this hotel to friends.

    Reviewed July 08, 2019
    8.0
    Excellent
    Sao from Vietnam
    Family with teens
    Grand Deluxe Twin
    Stayed 3 nights in July 2019

    OK”

    its OK

    Reviewed July 23, 2019
    9.2
    Exceptional
    Amit
    Family with young children
    Grand Deluxe Queen
    Stayed 4 nights in June 2019

    Worth for Money”

    Nice stay at this hotel. Specially the morning breakfast and pool (kids friendly) was great. Breakfast has many asian options. But they charge for kids over 6 year of age. Have to walk a bit to reach MRT. But on Orchard road so can take a nice walk around in the night.

    Reviewed July 19, 2019
    8.0
    Excellent
    Jason from Qatar
    Family with young children
    Signature Suite Room
    Stayed 4 nights in July 2019

    Orchard Hotel Stay ”

    Stayed here for four nights in the suite which was adequate for our needs and even accommodated my daughter . Came with access to the executive lounge which was great with very accommodating staff. Only downside was that the lounge was in the other wing so down 17 floors and then up another 17 floors but worth it. Location was great at the top of orchard road with a number of restaurants in the area and attached to a very small mall with an excellent supermarket.

    Reviewed July 15, 2019
    10.0
    Exceptional
    Vanessa from Singapore
    Couple
    Signature Suite Room
    Stayed 1 night in June 2019

    A Wonderful Experience”

    I am a returning customer and will definitely return again. Orchard Hotel Singapore has been consistent in the service provided. The room is spacious and the hotel is located in a central location. Highly recommended!

    Reviewed June 17, 2019
    9.6
    Exceptional
    Chris from Indonesia
    Family with young children
    Stayed 3 nights in May 2019

    Outstanding food, comfortable rooms, great location”

    When we realised the bed space wasn’t enough for our family, the staff quickly helped provide an extra bed for our room. Staff were super friendly with our 2yo and made sure we had a good time. Breakfast buffet was very tasty.

    Reviewed May 27, 2019
    9.2
    Exceptional
    Efren from Philippines
    Business traveler
    Stayed 3 nights in May 2019

    Exceptional”

    Although got an upgrade of 4 rooms but, upon arriving around 6pm, rooms are not ready yet for occupancy as cleaning isn’t done yet. Maybe other guests are extending their staying time so as to enjoy. All in all, it’s an amazing experienced especially to my 20+ colleagues who are all first timers to travel abroad and much more Singapore.😊👍

    Reviewed May 20, 2019
    10.0
    Exceptional
    Peter from Sweden
    Family with young children
    Stayed 5 nights in April 2019

    Great service”

    We really enjoyed our stay at The Orchard. Great breakfast and service. We were travelling with two small children who take a nap during daytime and there were some noise from construction on the higher floors that disturbed us. We told the staff and emediately they got us another room in the other wing. Thank you so much!

    Reviewed May 17, 2019
    8.8
    Excellent
    LEE from Singapore
    Couple
    Stayed 1 night in May 2019

    Car park is terrible & breakfast Q is bad. ”

    Check in was long & slow. Staff seems to require to click lots of stuff on the screen. Car park driveways are terribly narrow and confusing. Breakfast long Q, seems a daily occurrence. Otherwise all are quite good.

    Reviewed May 06, 2019
    8.0
    Excellent
    Anindya from Indonesia
    Family with young children
    Stayed 1 night in May 2019

    Good location ”

    Value for money, I got signature room because of Agoda’s discount and promo. Good location. Easy to find, near halte bus, cafe and orchard road. Room is clean, big room, but at noon until dawn there is noise (probably from repair activity beside our room) so we couldnt had good rest. staff are friendly and food is ok. You should go to restaurant early for breakfast if you wont have long queu

    Reviewed May 05, 2019
    8.0
    Excellent
    Remesh from Malaysia
    Family with teens
    Premier
    Stayed 1 night in December 2018

    Great Hotel”

    Orchard Hotel is conveniently located on Orchard Road and is a wwalking distance away from the MRT, shopping complexes, Food & beverage outlets, etc. The hotel could do with some upgrading but other than that it is perfect for holidaying customers like us. Rooms are clean and spacious, staff could be friendlier though.

    Reviewed May 02, 2019
    8.4
    Excellent
    LEE from Singapore
    Couple
    Stayed 1 night in April 2019

    Everything is fine except the car park”

    The design of the car park is ridiculous from the sharp turn into the entrance to every 90deg turn inside the car park. At B3 I cant even make a right turn to B2 because of the narrow drive way and need to reverse and make further adjustments in order to inch my way round the 90deg turn like the rest of the motorists. To make things worst the lift broke down and we had to walk up 3 floors & zig zag our way to get to the hotel lobby. Bad 1st experience at the hotel.

    Reviewed April 29, 2019
    7.6
    Very good
    Tai from Malaysia
    Family with young children
    Stayed 2 nights in July 2019

    Very good”

    This is the first time we have to Q for breakfast at 5 stars hotel and every morning you can see the Q are there. The captain told us we should come early for breakfast instead of 9.15 am. I'm not sure her early is it 6.30 am while breakfast just serve. I still voted for 4 stars for staffs coz of the FL very helpful and friendly.

    Reviewed July 10, 2019
    9.2
    Exceptional
    imran
    Family with young children
    Grand Deluxe Queen
    Stayed 2 nights in July 2019

    Excellent customer care throughout ! ”

    Chef Hairi was so meticulous with his care to cater for my wife and daughter’s specific food allergies . I honestly will not forget this ! All the staff were fantastic ! Will definitely stay again !

    Reviewed July 09, 2019
    12345
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    • Excellent location
    • Orchard Road
    • Orchard MRT Station is within 0.51 km