2016

Orchard Hotel Singapore

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Very good
From 5314 reviewsSee what guests said
7.8
87% would recommend to a friend
Orchard Hotel Singapore
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Lobby
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Swimming pool [outdoor]
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Fitness center
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Fitness center
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8.5 Excellent location
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8.5Location
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  • Airport transfer

  • 510 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Signature Suite Room
...
  • City view
  • 48 m²/517 ft²
  • 1 king bed
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Premier Club
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  • City view
  • 35 m²/377 ft²
  • 1 king bed or 2 single beds
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Signature Premier King Room
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  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Deluxe
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  • City view
  • 28 m²/301 ft²
  • 1 queen bed or 2 single bed...
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Premier
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  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Double Or Twin Standard
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    Signature Deluxe
    ...
    • City view
    • 28 m²/301 ft²
    • 1 queen bed
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    Signature Suite - 7 Days Advance Purchase
    ...
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      Signature Executive Room
      ...
      • City view
      • 36 m²/388 ft²
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      Signature Deluxe - 7 Days Advance Purchase
      ...
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        Have a question for Orchard Hotel Singapore?

        More about Orchard Hotel Singapore

        An overview

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        Nearest essentials

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        What to eat nearby

        Asian cuisine
        Poolside Snack Bar
        30 mAsian, Singaporean
        Noodles
        60 mAsian, Chinese
        Orchard Cafe
        60 mAsian, Chinese, Japanese
        Chinese cuisine
        The Magic of Chongqing Hot Pot
        130 mChinese
        Kam Boat Chinese Cuisine
        140 mChinese
        The 2nd Floor
        380 mChinese
        Japanese cuisine
        Okonomiyaki House Iroha 168
        60 mJapanese
        Tenshin
        490 mJapanese
        Suju
        1.1 kmJapanese

        What they offer

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        Guest policies

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        Some helpful facts

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        Verified guest reviews

        Agoda Reviews (5314)Booking.com Reviews (3537)
        7.8
        Very good
        Filter by guest type:
        Cleanliness8.0
        Facilities7.8
        Location8.5
        Room comfort and quality7.8
        Service7.9
        Value for money7.5
        Provided by verified guests of Agoda
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        Showing 4630 verified guest comments
        12345
        6.0
        Thanh from Vietnam
        Couple
        Deluxe
        Stayed 3 nights in February 2018
        good hotel
        good hotel
        Reviewed February 23, 2018
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        10.0
        erik from Australia
        Solo traveler
        Deluxe
        Stayed 1 night in February 2018
        Value for money
        The large size of the room, location, pool and quality breakfast makes it easy to consider coming back again.
        Reviewed February 21, 2018
        Did you find this review helpful?|
        10.0
        Kwok from Hong Kong
        Family with young children
        Deluxe
        Stayed 5 nights in February 2018
        Great hotel to choose from
        Great hotel, great services. Everything you expect from a 5-star hotel. Bravo.
        Reviewed February 21, 2018
        Did you find this review helpful?|
        10.0
        mike from United States
        Couple
        Premier
        Stayed 4 nights in February 2018
        Our honeymoon
        After reading some reviews on the internet I was skeptical about choosing orchard so I only booked for 2 nights so we could look around in the event we are unhappy with the location. After staying one day and looking at other places we booked orchard for the rest of the week. The problems that other people complained about I never witnessed.both rooms were clean and well kept, linen was excellent, breakfast very good with excellent variety. I only carry 3 debit cards but they said no problem charged me for the room only waived the deposit. Check out was smooth and easy . Our flight was cancelled and moved 1 day later unfortunately no rooms available at orchard they recommended others close to area but they were to expensive. Moved to mercure that day was close in price everything there was up to orchard level except rooms much smaller and the location not as good too far to walk have to use bus or taxi.
        Reviewed February 18, 2018
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        6.8
        Ajay from India
        Family with young children
        Signature Suite Room
        Stayed 2 nights in February 2018
        basic comforts compromised
        we had a problem with the air conditioning which would go off late every night and come back on in the morning. we complained and they could do nothing about it. the plug points don't accomodate non Singapore style plugs and they don't have adaptors for guests who need them. this is the first time in Singapore that I have faced this problem they have a one touch button on the phone in the room. the attendant in most cases picked up the phone only after more than a minute of holding the line. when we called at 3am to complain about the air conditioning she did not pick up. we tried for more than 10 minutes. room service on the phone refused to provide more than 2 bottles of drinking water in a day while the room service staff coming to serve in the room were happy to provide as many bottles as we needed. have never had a problem with bottled water being provided in any other hotel. wonder what the fuss is all about with the person on the phone. wouldn't stay here again. have many superior options with far better service in Singapore
        Reviewed February 18, 2018
        Did you find this review helpful?|
        8.8
        Lorena from Malaysia
        Couple
        Deluxe
        Stayed 1 night in January 2018
        Excellent Hotel
        Excellent service. Early checkin wo additional cost.
        Reviewed February 18, 2018
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        10.0
        mike from United States
        Couple
        Deluxe
        Stayed 2 nights in February 2018
        Exemptional!!!!
        Great location, bar, shopping malls, great restaurants around the area..Spread on their buffet breakfast.. Big and clean room...Wonderful staffs!! Special mention to Nelson from reservation or reception department!!! Very efficient.. My wife and I had a wonderful time!
        Reviewed February 17, 2018
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        5.6
        Fook from Singapore
        Business traveler
        Signature Deluxe
        Stayed 3 nights in February 2018
        Above average
        The hotel is under renovations and on the same floor that I am staying are having a few rooms with many contractors working without a security guard on duty to the watch out. Lack of security for the customers since there are so many contractors moving around. Poor management arrangement and I would not recommend any friends now since they got so many rooms doing renovations together with guests staying on the same floor. Bad idea.
        Reviewed February 16, 2018
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        9.2
        Thai from Vietnam
        Family with young children
        Deluxe
        Stayed 3 nights in February 2018
        Nice place to stay in Singapore
        I traveled to Sing with my family. I stayed in the hotel for 3 nights and I think it is very suitable for my family. It is easy to travel around Singapore from the hotel. Orchard road is wonderful place in Singapore. The staffs is ok. The price is ok. The hotel is not new building, but comfortable.
        Reviewed February 16, 2018
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        10.0
        Reynaldo from Singapore
        Couple
        Deluxe
        Stayed 2 nights in February 2018
        Exceptional
        The place is so nice.
        Reviewed February 16, 2018
        Did you find this review helpful?|
        12345
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        Sat, 24 Feb 2018 - Sun, 25 Feb 2018(1 night)