Very good 7.8
Based on 4173 reviews

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Very good

based on 4173 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 7.2
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Nicholas from Singapore
Stayed 1 night in September 2012
One of the best in town
Great service, comfortable room, within walking distance to major shopping centres
Reviewed May 22, 2013

Azrin from Brunei Darussalam
Stayed 2 nights in May 2013
Luxurious but not the closest to super malls
Lively bars and restaurants, efficient staff.
I had a comfortable stay. The hotel offered jacuzzi and a swimming pool,one of the facilities i'd look for in a luxury hotel. Good bar and restaurant. However check in into my room was delayed possibly because of the swarm of tourists at the time (Mid may)? Instead of checking in at the standard 2PM, we were given a hospitality room (shared with others) where we could freshen up in the shower and use the internet etc, and was only given access to the room at 330PM. Other than that, location is okay, along the orchard road, however quite a distance to the great ION Orchard, or Paragon, unless you're a fan of using taxis. Not reccommended walking from Orchard MRT to the hotel with luggages.
Reviewed May 21, 2013

Priscella from Malaysia
Business traveler
Stayed 1 night in May 2013
ok ok only
location location location
ok only
Reviewed May 21, 2013

Annamaria from Hungary
Business traveler
Stayed 1 night in May 2013
in the heart of a giant mall
clean, close to shops, good language skills
On arrival we were told that we get an upgrade to Club level.Probably because they didn't have 2 single beds as we've asked for. That would have been a nice surprise but the room was just a normal, small room. No big deal. However when we wake up in the middle of the night - we've realized, that we've got only the part of the suite, the other part was separated from our room with a paper thin door.
Reviewed May 21, 2013

Cornelius from Singapore
Stayed 1 night in May 2013
Relaxing Stay! Highly Recommended
Clean, Free upgrade, convenient location
IT was pleasing and very very relaxing. Highly recommended should you wish to shop at orchard road.
Reviewed May 20, 2013

Norman from Australia
Business traveler
Stayed 1 night in May 2013
Overnight Stay
Location, Breakfast, Comfortable Room
Reviewed May 20, 2013

tan from Singapore
Stayed 1 night in May 2013
Good clean hotel
Clean, good location.
Good and conform able, large bed Location is good and nearby mrt
Reviewed May 19, 2013

CHRISTINA from Singapore
Business traveler
Stayed 1 night in May 2013
centrally located and near to amenitites
Location, friendliness of the staff and the rates are reasonable
Reviewed May 19, 2013

Steven from Singapore
Business traveler
Stayed 4 nights in May 2013
Great Comfortable, Relaxing and Friendly Hotel
Location, Service & Clean Room
Orchard Hotel is very central along the Orchard Road Shopping Strip. It has helpful friendly staff making you feel relax and at home. Very Well situated with numerous shopping, dining and entertainment outlets within short walking distance. The drive way needs to be better managed as it tends to have a bottleneck and be quite frustrating for your friend picking you up as staff tend to ask them to move or remain in their vehicle while waiting for the guest to arrive.
Reviewed May 19, 2013

Jason from United Kingdom
Solo traveler
Stayed 4 nights in September 2012
Great central location, pleasant all round
Room quality, location, and
On arrival I opted for the executive floor upgrade, as it added a few things I wanted. Whether you find it worthwhile is up to you, but it improved my stay. The location is great for the main shopping streets of the city, and is next door to the famous Towers. Again, whether this is of benefit of a bad thing you decide.
Reviewed May 19, 2013


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