Very good 7.8
Based on 4169 reviews

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Very good



based on 4169 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.5
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.4
  • Food and dining 7.2
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K from United States
Couple
Premier
Stayed 5 nights in April 2016
Anniversary Trip
I booked my checkin date one earlier not realizing that I would arrive one day later. Hotel would not refund that one day because I booked a nonrefundable reservation so they offered late check out which would not help us because we had a 6am departure. Staff was nice at checkin he then offered to have complementary cake and bottle of wine set to our room because it was our Anniversary. Then we received cake and bowl of fruits and was told that front desk staff must do not know policy. Our room smelled like mildew and the concierge got a humidifier to air it out room. I immediately contact front desk and they change our room to 16th floor. The room was better but not bathroom room. You could hear running water in drain on the floor and a urine smell when you turn on faucet, shower or flush the toilet. I believe they have a plumbing problem. The swimming pool was freezing cold not sure why. The pool bar is not really a bar. (Just staff with a cart) We went for dinner on 2 level dinning for our Anniversary dinner. ( worst mistake ever) The food was so expensive and your portion of food was not enough to even full a child. The area is nice, hotel nice from outside and lobby. I would not stay there again.
Reviewed April 26, 2016
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Hamed from Malaysia
Family with young children
Premier
Stayed one night in April 2016
...
...
Reviewed April 25, 2016
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Jonathan from Singapore
Couple
Deluxe
Stayed one night in April 2016
Good hotel
Good hotel
Reviewed April 25, 2016
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Jonathan from Singapore
Couple
Stayed one night in January 2016
Excellent
Good hotel
Reviewed April 25, 2016
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Taiwo from United Kingdom
Business traveler
Signature Deluxe
Stayed 6 nights in November 2015
SEEKING INVESTORS
QUITE A GOOD HOTEL
Reviewed April 24, 2016
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Taiwo from United Kingdom
Business traveler
Signature Deluxe
Stayed 4 nights in November 2015
SEEKING INVESTORS
QUITE A GOOD HOTEL
Reviewed April 24, 2016
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Taiwo from United Kingdom
Business traveler
Stayed 4 nights in November 2015
SEEKING INVESTORS
QUITE A GOOD HOTEL
Reviewed April 24, 2016
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Taiwo from United Kingdom
Business traveler
Signature Deluxe
Stayed 3 nights in November 2015
SEEKING INVESTORS
NOT A BAD HOTEL
Reviewed April 24, 2016
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Taiwo from United Kingdom
Business traveler
Signature Deluxe
Stayed one night in November 2015
SEEKING INVESTORS
THE HOTEL WAS QUITE GOOD
Reviewed April 24, 2016
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Mary from Philippines
Couple
Deluxe Queen Or Twin Room
Stayed 3 nights in April 2016
ok
Good location along Orchard
Reviewed April 23, 2016
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