Very good 7.8
Based on 4173 reviews

Recent customer comments

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Very good

based on 4173 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.5
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.4
  • Food and dining 7.2
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ajay from India
Family with young children
Stayed 4 nights in December 2014
Perfect location. Rest Average.
It's location, Cleanliness, Convenience
Pros: Great location - One end of Orchard. Just a 5 min walk to the Orchard station at Ion Orchard mall. Close to 7 - 11 and various restaurants nearby. Very clean hotel with decent service. Free wifi with our room. Good speed. Cons: Breakfast was not included and was approx S$36+...quite expensive compared to Sentosa hotels. - The room seemed a bit etc needs to be refreshed. Phone konked off for a day with no access to room service. Had to go down to reception or catch hold of the housekeeping chaps to reach out for room dining and operator - very frustrating after paying. To resolve the issue they gave me another room key to make calls from since the phone issue was external. Last but the worst was my wife's cosmetics - lipstick went a bad experience. Never faced this elsewhere. Window in the room really small. less light. Good for its location and proximity to Orchard road and station. Being Christmas it was done up quite well. The Delight factor was missing!!
Reviewed December 24, 2014

DongWan from South Korea
Family with young children
Stayed 2 nights in December 2014
good enough
cleaning, kindness, and good feedback
This is the 3rd time to stay there. whenever I stay there, I'm comfortable to go anywhere.
Reviewed December 23, 2014

abdulla from Maldives
Family with young children
Stayed 3 nights in December 2014
affordable, best location, helpful staff
best stay in singapore, good location
Reviewed December 23, 2014

Kwang from Singapore
Signature Deluxe
Stayed 1 night in December 2014
Started off not so good but ended pretty ok
Lounge service tie with signature club room. Room is big and comfortable. Staff is professional and friendly
Gave me a signature club room without a bathtub which was one reason why I chose this room. Apparently some signature club room is without a bathtub but the description as indicated on agoda showed as bathtub available for all. They subsequently upgraded my room which is to my expectation.
Reviewed December 22, 2014

Law from Malaysia
Business traveler
Stayed 3 nights in October 2014
Too expensive for this old hotel
Good location, pretty good food & clean
I was on business visit. didnt had the chance to look around. Hotel is rather old but expensive
Reviewed December 22, 2014

Siti from Singapore
Family with teens
Stayed 1 night in December 2014
room swimming pool gym
Reviewed December 22, 2014

jong from Singapore
Stayed 2 nights in December 2014
I like the friendliness of the reception staff
The room , the location and the restaurant
Reviewed December 22, 2014

yahya from Turkey
Business traveler
Stayed 1 night in December 2014
too expensive for this kind
Actually its only the location but nothing.
I didn't like the hotel. so I didn't enjoy it
Reviewed December 21, 2014

Anthony from Australia
Business traveler
Stayed 5 nights in December 2014
Great allround
Good location, fair priced, convenient
Reviewed December 20, 2014

Khee from Malaysia
Family with young children
Stayed 2 nights in December 2014
Good and value for money
Cleaniness, bed and location
Reviewed December 19, 2014


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